Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRobin was incredibly helpful and…
Robin was incredibly helpful and communicative throughout the entire process of finding me a place. I was always kept in the loop about viewings and any developments. I would highly recommend Pedder as a company and Robin as a lettings consultant.
Adam · 29 June 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotAn excellent team at Pedders
Have used Pedders for many years as my letting agents and always received excellent service from them. When I decided I wanted to sell my property I had no hesitation in instructing them to take care of the sale. Again, I was extremely satisfied with how they handled everything. Special thanks to Natasha, Nora (lettings) and Carolina (sales).
BlondeDIYer · 13 June 2023
Agent replied · 24 October 2024
Thank you for your great review!Best wishes,Pedder
★★★★★ 1/5
GoogleRented from this estate agents for 1 and a half years. They were consistently unprofessional, uncommunicative and made numerous errors including not cleaning the house before we moved in. There was food under our bed and dog hair everywhere. The flat was still full of the previous tenants belongings, the bin was mouldy and the flat was still furnished despite being let as an unfurnished flat. Estate agent staff did refund us our fees for this error. Would not use again.
Tom · 26 October 2019
Agent replied · 24 October 2024
Dear Tom, we were very sorry to read your review of our Herne Hill branch. Please email me on rebecca@pedderproperty.com so i can investigate into your complaint further. Yours Sincerely Rebecca
★★★★★ 5/5
GoogleI have recently purchased a property with the help of Vince at Pedder Herne Hill, and I've been incredibly impressed by the service I received. Vince was extremely helpful throughout the process. As a first time buyer I have been reassured, as Vince has answered my many questions from beginning to end. Vince gave genuine and realistic advice, listened to what we wanted as buyers and was refreshingly honest and upfront. The sale was processed in 2 and a half months and we move in next week. I was pleasantly surprised about how hassle free the whole experience has been. Thank you to Vince and the team at Pedder.
Victoria · 26 October 2019
Agent replied · 24 October 2024
Thank you Victoria. We have passed your lovely review onto Vince.
★★★★★ 5/5
TrustpilotRobin Percivaldi-Hammond went above and…
Robin Percivaldi-Hammond went above and beyond in assisting us during a difficult period with a tenant that refused to leave despite serving notice. Robin was responsive, very helpful and effective.
Elsolh · 12 December 2024
Agent replied · 29 December 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
GoogleRobin was very helpful and quick to respond to any queries we had, we’re very happy with the overall service from Pedder getting into our property (Source : allAgents)
Reuben · 25 December 2024
Agent replied · 8 December 2024
Good afternoon Reuben,
Thank you so much for your 5* review and kind words. I am so pleased to hear … More
★★★★★ 4/5
TrustpilotJosh was really responsive and always…
Josh was really responsive and always took the time to field our questions. We didn’t feel pressured at any point and felt totally in control. Josh and his colleagues were especially effective towards the end of the process where there was a bit of a hiccup with the exchange. I’d definitely use Pedder again.
Felicity · 14 September 2023
Agent replied · 24 October 2024
Thank you for your kind review and please feel free to email us to daniel@pedderproperty.com.It would be great to know what could've been improved on exchange. It's lovely to hear you would use us again.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotStress-free service
Pedder's great service continues to give me the peace of mind I need from my property manager, being so far away. In particular, my dealings with Pia have been super smooth and stress-free.
Paul · 25 March 2026
Agent replied · 24 June 2026
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
TrustpilotHead and shoulders above the competition
We have worked with several agents over the last two years through the process of selling our old flat and buying a new place. Pedder is head and shoulders above the rest. Phillippa and David were incredibly attentive, quick to respond and easy to talk to. We couldn't be happier with the service we received.
Jonathan · 31 July 2023
Agent replied · 24 October 2024
Thank you for your very kind and detailed review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotJosh Birkett was brilliant
Josh Birkett was great - always available on the phone and email, super responsive and worked with us to handle our questions quickly. Friendly and went the extra mile - it meant a lot to us during a really challenging time! Thanks Josh :)
Sian · 5 April 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotSmooth Flat Purchase from Pedder
Purchased a flat with Pedder as the seller's representatives in East Dulwich. Catherine was my POC and she was communicative, easy to work with throughout the sale, and also accommodating (like when I wanted extra viewings to show my parents around). Would happily work with Catherine or Pedder again or recommend them.
Jake · 5 October 2023
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 1/5
TrustpilotDifficult to get deposit back and don't look into wear & tear
We have just finished the tenancy with Pedder Dulwich Village and they seem to be heavily favouring landlords for checkout deposit process. We paid for an expensive professional end of tenancy clean but pedder inventory clerk reported such minor issues that it looked hilarious to even notice it.Similarly, they didn't take normal wear and tear into account and Pedder just asked me to talk directly to the landlord for deposit negotiations instead of looking to propose and release the deposit. It sounds a big pain to get the deposit back.I would refrain from taking a property again from Pedder and suggest them to be practical so that people have a smooth experience.
Hemant · 22 October 2024
Agent replied · 24 October 2024
Good afternoon,I am very sorry to hear about this.Sadly, the property you are renting is not managed by Pedder and therefore the negotiations regarding the return of your deposit must be dealt with by the managing agent or landlord directly.In addition to this we do not have inventory clerks. All inventories and check out reports are carried out by third party professional inventory companies to ensure a fair process.Please feel free to reach out to me directly by sending an email with your details to daniel@pedderproperty.com and I will assist in any way I can.Kindest regards,Daniel
★★★★★ 5/5
TrustpilotWe found Pedder to be easy to work with…
We found Pedder to be easy to work with in the sale of our flat. Professional, friendly and clear in communications.
Eli · 16 June 2026
Agent replied · 24 June 2026
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
GooglePedder have been extremely helpful throughout my renting experience. Derek in particular has been really communicative and great at handling any queries we've had. They've made the whole experience very easy!
Louisa · 26 March 2026
Agent replied · 16 April 2026
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
GoogleA huge thanks to the team at Pedder for supporting us through the sale of our first family home. Vince’s knowledge of the Herne Hill market is second to none and you couldn’t be in safe hands across the highs and lows of a property sale.
Eve · 16 November 2025
Agent replied · 16 April 2026
Thank you so much for your 5* review and kind words! We will be sure to pass your feedback on.
★★★★★ 5/5
TrustpilotWe recently sold our house with Pedder
We recently sold our house with Pedder. They were fantastic from beginning to end - communicating very well, arranging viewings to accommodate our young family and all working towards getting us a sale, and making onward purchase smooth. I would recommend them to anyone. Special thanks to Phillippa and David.
Sarah · 25 October 2023
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotMollie and Vince were great to work…
Mollie and Vince were great to work with. During what was thought to be a tricky time to sell, they secured a buyer within days. Mollie's service throughout the sale was excellent and made life much easier for us with regular updates, chasing various parties and pushing for exchange throughout the whole chain.
Henry · 28 July 2023
Agent replied · 24 October 2024
Thank you for this glowing review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotAlicia has been a delight to work with…
Alicia has been a delight to work with while we’ve been hunting for our dream home. She is extremely knowledgeable, responsive and patient! Pedder have such amazing stock of beautiful homes!
Alice · 10 October 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotEast Dulwich Pedder
The team at East Dulwich Pedder were once again very professional and kept us updated of all matters during the marketing and letting process. As always knowledgeable and abreast of legislation. Thanks to all there and especially Cristina and David.
Archangel · 30 April 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotSpecial thanks to Shannon Way
It has been a pleasure buying with Pedder, from organising the initial viewing to helping us throughout the purchasing journey. A special thanks to Shannon Way, who was very responsive throughout, and went over and above to ensure transparency with the vendor. Would highly recommend.
Marco · 16 January 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
GooglePedder seamlessly handled our sale from start to finish. It was the first time we had sold a property before and we did a lot of agent research prior but we went with Pedder as they consistently sell the most in the area. They were incredibly professional from start to finish and were a pleasure to deal with. Really recommend Vince - he was incredible.
Alexandra · 25 August 2024
★★★★★ 5/5
TrustpilotAs a first-time buyer I had a great…
As a first-time buyer I had a great experience working with Pedder and more specifically with Carolina.Carolina was extremely helpful, pro-active and super clear when guiding me throughout the whole process. I could not recommend enough working with Carolina. 5 stars.
Amaralsantos · 28 March 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
GoogleA Genuine and Supportive Approach by Robin - Highly Recommended
I cannot express enough gratitude to Robin from Pedder Herne Hill for the invaluable assistance provided during my letting journey.
Robin's commitment to his profession is truly commendable. Right from our initial meeting, it was evident that he prioritizes understanding the unique needs and preferences of his clients. Rather than merely showcasing properties, Robin took the time to delve into my circumstances and requirements, enabling him to offer tailored guidance and options.
In an industry where agents are sometimes perceived as mere mediators for landlords, Robin defies the stereotype. He consistently advocated for my best interests, ensuring open and considerate communication at every stage of the process.
It's agents like Robin who redefine the letting experience and make it a positive one. I highly recommend Robin's services to anyone seeking a genuine and supportive approach to finding the ideal property.
Best wishes and much appreciation, Robin!
Shivam · 25 October 2023
★★★★★ 5/5
GoogleI have let my rental flat through Pedder for over 10 years. I have always been very pleased with their service. The last two lettings have been handled by Esme and she has exceeded even the normally high standards of Pedder. Nothing is too much trouble for her. The attention and manner in which she has found suitable tenants and looked after every aspect of the various processes, from introducing them as suitable tenants, to organising all the agreements and other paperwork, has been truly exemplary. She is always a complete pleasure to speak to, friendly and very well informed, who clearly cares deeply about finding the right tenants for my flat, as well as ensuring that the property is also the right home for the tenants. I can’t recommend her enough. Thank you Esme.
The · 25 October 2023
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