Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA Genuine and Supportive Approach by Robin - Highly Recommended
I cannot express enough gratitude to Robin from Pedder Herne Hill for the invaluable assistance provided during my letting journey.Robin's commitment to his profession is truly commendable. Right from our initial meeting, it was evident that he prioritizes understanding the unique needs and preferences of his clients. Rather than merely showcasing properties, Robin took the time to delve into my circumstances and requirements, enabling him to offer tailored guidance and options.In an industry where agents are sometimes perceived as mere mediators for landlords, Robin defies the stereotype. He consistently advocated for my best interests, ensuring open and considerate communication at every stage of the process.It's agents like Robin who redefine the letting experience and make it a positive one. I highly recommend Robin's services to anyone seeking a genuine and supportive approach to finding the ideal property.Best wishes and much appreciation, Robin!
Shivam · 28 September 2023
Agent replied · 24 October 2024
Thank you for this amazing 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotMollie is the best estate agent you'll get
Mollie from Pedder was our estate agent for the purchase of our first property after the previous one we tried to buy fell through.She was amazing from the very beginning to the end. She took us to a number of properties and was never pushy, allowing us to make up our mind about each of them. When we made the offer, she helped us secure it very quickly and we were lucky that she was the one handling our case to the end (in our previous experience, we got passed out to another agent and we never heard back from the person who helped us with the visits). During the conveyancing process, Mollie was extremely considerate of the fact that we had just lost a property and since we were buying this flat with the condition that the lease would be extended, we were a bit nervous that something could go wrong. Not only did she help us navigate this unknown, she was also always giving us updates even before we had to chase and when we had any questions, she always got back to us within the day. We felt like she was in our corner and really cared about this working out for us. If we ever have to sell our flat, we would definitely want Mollie to be our estate agent.
Justine · 28 September 2023
Agent replied · 24 October 2024
Thank you for this amazing and detailed review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotCarolina is amazing
What an incredible experience dealing with Carolina. Carolina has been, clear, concise and a pleasure to deal with. Her guidance, knowledge and her sense of personal commitment made the whole process of buying a flat stress free. A great asset to Pedder and a lovely young lady who went above and beyond to ensure we secured and completed on this flat. I would highly recommend Carolina to anyone looking to use Pedders for their next house purchase. Sundeep Jadeja
Mr · 28 September 2023
Agent replied · 24 October 2024
Thank you for your wonderful review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotExcellent service.
Josh from Pedder was super helpful throughout our entire process of viewing properties before eventually completing on a flat as first time buyers. He was always very prompt with his responses, extremely knowledgeable and happy to answer any questions we had during the process. Would highly recommend for both buyers and sellers.
Lewis · 11 May 2026
Agent replied · 24 June 2026
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
GoogleRobin went out of his way to help secure our rented property for us. He was patient and kind where other estate agents were impersonal or unhelpful. He gave a really warm, personal service and we got our flat!
The · 25 June 2025
Agent replied · 16 April 2026
Good afternoon,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Robin.
Wising you the very best.
Pedder
★★★★★ 5/5
TrustpilotPedder have been excellent from the…
Pedder have been excellent from the beginning to end of the process and exceeded my expectations by doing the following:1. Told me they could sell my property within a month, they actually achieved an offer at asking price on the property after a week of being on the market.2. Conveyancing, there were lots of the usual issues to sort out along the way and Callum was proactive in solving them and always available to speak on the phone if needed.3. We went from offer to completion in 14 weeks.Pedder are a high quality local estate agent, Alexander and Callum are a winning team and take all the stress out of the process, I can't recommend them highly enough
Customer · 11 July 2023
Agent replied · 24 October 2024
Thank you for your amazing review!Very best wishes,Pedder
★★★★★ 5/5
TrustpilotStraightforward sale (probate)
Straightforward sale (probate), easy to work with, pragmatic advice given throughout the process. Attractive selling fee. Thank you Cansu & colleagues
TW · 11 December 2025
Agent replied · 23 December 2025
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
TrustpilotGreat support and communication
Pedder made the whole house selling experience straightforward and easy. Communication from the team was excellent and we were kept in the loop at all times. Harriet and David especially deserve mention for looking after us.
C · 21 August 2026
Agent replied · 24 September 2026
Thank you for your 5* review of Pedder East Dulwich.
We will be certain to pass on your feedback to the team!
★★★★★ 5/5
TrustpilotLong standing excellent service
I bought my flat from the previous iteration of Peddar in 1987. I moved in 2000 but kept the flat and rented it out with Peddar as managing agent.. It has been a seamless experience with a long term tenant and immediate responses to maintenance. The tenant is happy and so am I.
CVV · 17 April 2026
Agent replied · 24 June 2026
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
GoogleWe are just about to complete on a house through Pedder. Could not recommend Susanne more. She was professional, responsive and very helpful throughout the process. Susanne was open and transparent with us in encouraging us to get the right …
Julie · 16 April 2025
Agent replied · 23 November 2024
Good afternoon Julie,
Thank you so much for your 5* review and kind words. I am so pleased to hear … More
★★★★★ 5/5
TrustpilotDerek Law responsible and responsive property manager
We are very grateful to have Derek Law as the property manager for the flat we are renting. He is very responsive to requests and always keep us informed of updates. He arranged for repairs required quickly and is always polite and friendly.
Loong · 12 June 2026
Agent replied · 24 June 2026
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
TrustpilotPedders were first class when selling…
Pedders were first class when selling our house, they advised us well about the price, negotiated the deal well and we had a very good outcome. Hanne Hall looked after the sale for us and she was a a star, always there when you wanted her, always kept us up to date as to how things were progressing and, crucially, she always rang back when she said she would - she understands people! Selling a house is a stressful excercise, but Hanne kept the worry to the minimum. Big 'thank you' all round!
Mr · 31 March 2023
Agent replied · 24 October 2024
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
★★★★★ 5/5
TrustpilotWe recently used Pedder to sell and buy…
We recently used Pedder to sell and buy our next property after a good experience 3 years ago and we were not disappointed. Cansu was our agent and she was so helpful and responsive throughout the whole process. We had some delays throughout and she was great in negotiating this throughout the chain. Cannot recommend her enough!
L.ryle · 31 July 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotTrevor and Joshua at Pedder (Dulwich…
Trevor and Joshua at Pedder (Dulwich Village & Herne Hill branches) were extremely helpful regarding the urgency of selling our house and they were both also very supportive and made us feel comfortable and happy going through all the processes involved. If we had a query Joshua would answer within about 30 minutes and put our minds at ease. Joshua was our go-to man and offered us great customer care, reassurance and advice.
Sandie · 17 August 2023
Agent replied · 24 October 2024
Thank you for your lovely review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotClearly the best in the area
I don't know what magic Pedder do, but a pattern in Crystal Palace is to see another estate agents sign for a few months unsold then a Pedder one goes up and it's sold within a week. They seem to truely sell an area as well as the home. We skipped the first step and Izabella sold our property within a week!
Michael · 10 April 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotFirst time buyers - Great experience
Our experience of purchasing a flat through Peddar was brilliant thanks to the sales assistant manager Carolina. She went above and beyond to make sure we had a smooth process, chasing and pushing things were needed to progress all whilst maintaining a constant stream of communication which we very much appreciated. We're very happy with our purchase and can't fault the service we received from Pedder one bit.
Casey · 17 November 2023
Agent replied · 24 October 2024
Thank you for your wonderful review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotDerek Law
Derek Law, our property manager has been nothing short on spectacular! He's been very responsive, kind and supportive at a time when our property needed a lot of work. He's definitely one of the best property managers out there!
Ryan · 12 June 2026
Agent replied · 24 June 2026
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
TrustpilotSelling our house through Pedder
Selling our house through Pedder was a wholly positive experience. All the staff were friendly, helpful and professional. In particular, Callum moved heaven and earth to get our sale over the line. Highly recommended.
Kate · 14 July 2026
Agent replied · 24 September 2026
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
TrustpilotPedder provided an excellent service…
Pedder provided an excellent service from start to finish. Professional, friendly and enthusiastic, they really took care to ensure our property sale was handled with a personal touch. Carolina is a masterful negotiator and worked hard to ensure we sold our house at the price we wanted to achieve, keeping us in the loop at every stage. Thanks, Pedder! Great team.
Siobhan · 26 March 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
GoogleI can't recommend Susanne Voss highly enough! Susanne helped me to navigate the process of buying my first home, and was highly responsive and reassuring throughout. 5/5 experience for her professionalism, service and kindness/understanding. Thanks for all your help :)
Jasmin · 8 February 2025
Agent replied · 24 May 2025
Good afternoon,
Thank you so much for your 5* review and kind words. I am so pleased to hear … More
★★★★★ 5/5
TrustpilotFantastic service
We purchased our new home through Pedder at Herne Hill. Vince was helpful and attentive throughout. His work was essential to make sure that the sale completed on a VERY compressed timescale (2 months and 2 days from offer to completion). Thank you Vince!
Sam · 22 November 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
GooglePedder has been my property manager for the last 25 years and has always provided an excellent service. All staff members I've had dealings with over the years have been extremely helpful, communicative and efficient. I highly recommend Pedder as a property manager.
Andrew · 9 April 2026
Agent replied · 16 April 2026
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
TrustpilotVery happy seller
I had Callum as my estate agent for my sale and he was great throughout the whole process. He clearly knew the local area really well and came with a really logically plan and evaluation for the sale. He kept a constant stream of viewings and even after someone pulled out quickly pivoted and got another offer.
Joshua · 9 December 2025
Agent replied · 23 December 2025
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
TrustpilotGreat service from Cansu
Cansu has been brilliant throughout. We used Pedder for our sale and purchase. When things started to get complicated, Cansu stepped in to help with both sides of the transaction and has gone the extra mile to follow up with issues after completion
Rebecca · 11 November 2024
Agent replied · 29 December 2024
Thank you for your 5* review.Very best wishes,Pedder
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