Trusted Agent profile

Pedder Herne Hill reviews

4.8

★★★★★ Excellent

472 reviews across 2 platforms

24 Half Moon Lane, Herne Hill, SE24 9HU, Southwark, SE24 9HU

Pedder's Southwark office at 24 Half Moon Lane is rated 4.8 out of 5 across 472 reviews on two platforms, including 161 Google reviews rated 4.9.

Google logo

4.9 / 5

161

Reviews on Google

This office

Trustpilot logo

311

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

A Genuine and Supportive Approach by Robin - Highly Recommended

I cannot express enough gratitude to Robin from Pedder Herne Hill for the invaluable assistance provided during my letting journey.Robin's commitment to his profession is truly commendable. Right from our initial meeting, it was evident that he prioritizes understanding the unique needs and preferences of his clients. Rather than merely showcasing properties, Robin took the time to delve into my circumstances and requirements, enabling him to offer tailored guidance and options.In an industry where agents are sometimes perceived as mere mediators for landlords, Robin defies the stereotype. He consistently advocated for my best interests, ensuring open and considerate communication at every stage of the process.It's agents like Robin who redefine the letting experience and make it a positive one. I highly recommend Robin's services to anyone seeking a genuine and supportive approach to finding the ideal property.Best wishes and much appreciation, Robin!

Shivam · 28 September 2023

Agent replied · 24 October 2024

Thank you for this amazing 5* review.Very best wishes,Pedder

5/5

Trustpilot

Mollie is the best estate agent you'll get

Mollie from Pedder was our estate agent for the purchase of our first property after the previous one we tried to buy fell through.She was amazing from the very beginning to the end. She took us to a number of properties and was never pushy, allowing us to make up our mind about each of them. When we made the offer, she helped us secure it very quickly and we were lucky that she was the one handling our case to the end (in our previous experience, we got passed out to another agent and we never heard back from the person who helped us with the visits). During the conveyancing process, Mollie was extremely considerate of the fact that we had just lost a property and since we were buying this flat with the condition that the lease would be extended, we were a bit nervous that something could go wrong. Not only did she help us navigate this unknown, she was also always giving us updates even before we had to chase and when we had any questions, she always got back to us within the day. We felt like she was in our corner and really cared about this working out for us. If we ever have to sell our flat, we would definitely want Mollie to be our estate agent.

Justine · 28 September 2023

Agent replied · 24 October 2024

Thank you for this amazing and detailed review.Very best wishes,Pedder

5/5

Trustpilot

Carolina is amazing

What an incredible experience dealing with Carolina. Carolina has been, clear, concise and a pleasure to deal with. Her guidance, knowledge and her sense of personal commitment made the whole process of buying a flat stress free. A great asset to Pedder and a lovely young lady who went above and beyond to ensure we secured and completed on this flat. I would highly recommend Carolina to anyone looking to use Pedders for their next house purchase. Sundeep Jadeja

Mr · 28 September 2023

Agent replied · 24 October 2024

Thank you for your wonderful review.Very best wishes,Pedder

5/5

Trustpilot

Excellent service.

Josh from Pedder was super helpful throughout our entire process of viewing properties before eventually completing on a flat as first time buyers. He was always very prompt with his responses, extremely knowledgeable and happy to answer any questions we had during the process. Would highly recommend for both buyers and sellers.

Lewis · 11 May 2026

Agent replied · 24 June 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Google

Robin went out of his way to help secure our rented property for us. He was patient and kind where other estate agents were impersonal or unhelpful. He gave a really warm, personal service and we got our flat!

The · 25 June 2025

Agent replied · 16 April 2026

Good afternoon, Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Robin. Wising you the very best. Pedder

5/5

Trustpilot

Pedder have been excellent from the…

Pedder have been excellent from the beginning to end of the process and exceeded my expectations by doing the following:1. Told me they could sell my property within a month, they actually achieved an offer at asking price on the property after a week of being on the market.2. Conveyancing, there were lots of the usual issues to sort out along the way and Callum was proactive in solving them and always available to speak on the phone if needed.3. We went from offer to completion in 14 weeks.Pedder are a high quality local estate agent, Alexander and Callum are a winning team and take all the stress out of the process, I can't recommend them highly enough

Customer · 11 July 2023

Agent replied · 24 October 2024

Thank you for your amazing review!Very best wishes,Pedder

5/5

Trustpilot

Straightforward sale (probate)

Straightforward sale (probate), easy to work with, pragmatic advice given throughout the process. Attractive selling fee. Thank you Cansu & colleagues

TW · 11 December 2025

Agent replied · 23 December 2025

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Great support and communication

Pedder made the whole house selling experience straightforward and easy. Communication from the team was excellent and we were kept in the loop at all times. Harriet and David especially deserve mention for looking after us.

C · 21 August 2026

Agent replied · 24 September 2026

Thank you for your 5* review of Pedder East Dulwich. We will be certain to pass on your feedback to the team!

5/5

Trustpilot

Long standing excellent service

I bought my flat from the previous iteration of Peddar in 1987. I moved in 2000 but kept the flat and rented it out with Peddar as managing agent.. It has been a seamless experience with a long term tenant and immediate responses to maintenance. The tenant is happy and so am I.

CVV · 17 April 2026

Agent replied · 24 June 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Google

We are just about to complete on a house through Pedder. Could not recommend Susanne more. She was professional, responsive and very helpful throughout the process. Susanne was open and transparent with us in encouraging us to get the right …

Julie · 16 April 2025

Agent replied · 23 November 2024

Good afternoon Julie, Thank you so much for your 5* review and kind words. I am so pleased to hear … More

5/5

Trustpilot

Derek Law responsible and responsive property manager

We are very grateful to have Derek Law as the property manager for the flat we are renting. He is very responsive to requests and always keep us informed of updates. He arranged for repairs required quickly and is always polite and friendly.

Loong · 12 June 2026

Agent replied · 24 June 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Pedders were first class when selling…

Pedders were first class when selling our house, they advised us well about the price, negotiated the deal well and we had a very good outcome. Hanne Hall looked after the sale for us and she was a a star, always there when you wanted her, always kept us up to date as to how things were progressing and, crucially, she always rang back when she said she would - she understands people! Selling a house is a stressful excercise, but Hanne kept the worry to the minimum. Big 'thank you' all round!

Mr · 31 March 2023

Agent replied · 24 October 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!

5/5

Trustpilot

We recently used Pedder to sell and buy…

We recently used Pedder to sell and buy our next property after a good experience 3 years ago and we were not disappointed. Cansu was our agent and she was so helpful and responsive throughout the whole process. We had some delays throughout and she was great in negotiating this throughout the chain. Cannot recommend her enough!

L.ryle · 31 July 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Trevor and Joshua at Pedder (Dulwich…

Trevor and Joshua at Pedder (Dulwich Village & Herne Hill branches) were extremely helpful regarding the urgency of selling our house and they were both also very supportive and made us feel comfortable and happy going through all the processes involved. If we had a query Joshua would answer within about 30 minutes and put our minds at ease. Joshua was our go-to man and offered us great customer care, reassurance and advice.

Sandie · 17 August 2023

Agent replied · 24 October 2024

Thank you for your lovely review.Very best wishes,Pedder

5/5

Trustpilot

Clearly the best in the area

I don't know what magic Pedder do, but a pattern in Crystal Palace is to see another estate agents sign for a few months unsold then a Pedder one goes up and it's sold within a week. They seem to truely sell an area as well as the home. We skipped the first step and Izabella sold our property within a week!

Michael · 10 April 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

First time buyers - Great experience

Our experience of purchasing a flat through Peddar was brilliant thanks to the sales assistant manager Carolina. She went above and beyond to make sure we had a smooth process, chasing and pushing things were needed to progress all whilst maintaining a constant stream of communication which we very much appreciated. We're very happy with our purchase and can't fault the service we received from Pedder one bit.

Casey · 17 November 2023

Agent replied · 24 October 2024

Thank you for your wonderful review.Very best wishes,Pedder

5/5

Trustpilot

Derek Law

Derek Law, our property manager has been nothing short on spectacular! He's been very responsive, kind and supportive at a time when our property needed a lot of work. He's definitely one of the best property managers out there!

Ryan · 12 June 2026

Agent replied · 24 June 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Selling our house through Pedder

Selling our house through Pedder was a wholly positive experience. All the staff were friendly, helpful and professional. In particular, Callum moved heaven and earth to get our sale over the line. Highly recommended.

Kate · 14 July 2026

Agent replied · 24 September 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Pedder provided an excellent service…

Pedder provided an excellent service from start to finish. Professional, friendly and enthusiastic, they really took care to ensure our property sale was handled with a personal touch. Carolina is a masterful negotiator and worked hard to ensure we sold our house at the price we wanted to achieve, keeping us in the loop at every stage. Thanks, Pedder! Great team.

Siobhan · 26 March 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

I can't recommend Susanne Voss highly enough! Susanne helped me to navigate the process of buying my first home, and was highly responsive and reassuring throughout. 5/5 experience for her professionalism, service and kindness/understanding. Thanks for all your help :)

Jasmin · 8 February 2025

Agent replied · 24 May 2025

Good afternoon, Thank you so much for your 5* review and kind words. I am so pleased to hear … More

5/5

Trustpilot

Fantastic service

We purchased our new home through Pedder at Herne Hill. Vince was helpful and attentive throughout. His work was essential to make sure that the sale completed on a VERY compressed timescale (2 months and 2 days from offer to completion). Thank you Vince!

Sam · 22 November 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

Pedder has been my property manager for the last 25 years and has always provided an excellent service. All staff members I've had dealings with over the years have been extremely helpful, communicative and efficient. I highly recommend Pedder as a property manager.

Andrew · 9 April 2026

Agent replied · 16 April 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Very happy seller

I had Callum as my estate agent for my sale and he was great throughout the whole process. He clearly knew the local area really well and came with a really logically plan and evaluation for the sale. He kept a constant stream of viewings and even after someone pulled out quickly pivoted and got another offer.

Joshua · 9 December 2025

Agent replied · 23 December 2025

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Great service from Cansu

Cansu has been brilliant throughout. We used Pedder for our sale and purchase. When things started to get complicated, Cansu stepped in to help with both sides of the transaction and has gone the extra mile to follow up with issues after completion

Rebecca · 11 November 2024

Agent replied · 29 December 2024

Thank you for your 5* review.Very best wishes,Pedder

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Pedder's Google reviews

Questions about Pedder Herne Hill

How many reviews does Pedder Herne Hill have?

Pedder's Southwark office has 472 reviews across two platforms: 161 on Google, 311 on Trustpilot (across the whole business).

What is Pedder Herne Hill's rating?

Pedder Herne Hill is rated 4.8 out of 5 across all 472 reviews, and 4.9 out of 5 on Google from 161 reviews.

Where is Pedder's Southwark office?

Pedder Herne Hill, 24 Half Moon Lane, Herne Hill, SE24 9HU, Southwark, SE24 9HU.

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