5/5
GoogleMurphy Mitchell is my point of contact in the Dulwich office. Always helpful, cheerful, proactive and professional, I highly recommend you make him your point of contact too.
Trusted Agent profile · Southwark
Knight Frank Southwark reviews
★★★★★
813 reviews across 2 platforms
1C Calton Avenue, London, Southwark, SE21 7DE
Knight Frank's office in Southwark, at 1C Calton Avenue, is rated 4.8 out of 5 across 813 reviews on two platforms, including 186 Google reviews rated 4.9.
186
Reviews on Google
This office
627
Reviews on Trustpilot
This office
Reviews
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
Google5/5
TrustpilotGreat, with the right property manager
As tenants, we struggled getting maintenance issues resolved until Jason Chu became our property manager. He made all the difference - responsive, friendly, and willing to go the extra mile. It changed our experience with Knight Frank.
Agent replied
Dear Jordan, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely mine and I am glad that we resolved the reported issues. Best wishes Jason
5/5
GoogleWe bought through Catherine Stage at Knight Frank Dulwich. What a great experience. Thank you for all you did, you were brilliant from start to finish.
Agent replied · 30 July 2023
Thanks Nick! It was a pleasure working with you. I hope you and your family will be very happy in your new home.
5/5
TrustpilotPritesh Makwana
Pritesh Makwana has done a great job so far as property manager. Professional, warm and efficient; he makes it easy to communicate with and get things done smoothly and harmoniously; a total asset to the team.
Agent replied
Dear Serena, Thank you so much for your positive feedback and for taking the time to post this review. It means a lot to me knowing I’m doing a good job ensuring that you’re happy living in the apartment. Pritesh
5/5
TrustpilotVery resourceful and willing to get…
Very resourceful and willing to get things done very efficiently! I was very happy to work with Vinnie who made himself available despite circumstances and helped liaise effectively with the landlord. I will certainly recommend them!
Agent replied
Dear Sara, Thank you for choosing Knight Frank to assist you in your search. All the best in your new home. Kind regards, Vinnie
5/5
TrustpilotReliable letting service
Reliable letting service. Efficient letting team that finds good clean professional tenants and manages the whole letting process from start to finish. Plus they are always able to find tradesman for any issues, which is a bonus.
Agent replied
Thank you for taking the time to write this great review! Kind regards Angelah
5/5
TrustpilotGreat service from the agent- JLH
Great service from the agent, very proactive and all queries dealt with promptly and that what is expected from a high end rental. It has been a hassle free rental and would definitely recommend to others.
Agent replied
Dear Vimal, Thank-you for your kind review. It has been a pleasure to work with you over the last two years and I hope we will be able to find you your next property too! Best wishes Jamie-Leigh Harvey Head of Lettings- Esher, Cobham & Weybridge
5/5
TrustpilotWe have been very impressed by the…excellent and professional service
We have been very impressed by the service we have received from KF both in finding our accommodation and the move itself. We were very impressed by the professionalism of Peter Piertzak and Jane Wallworth. Thank you
Agent replied
Dear Mike and Tricia, Thank you so much for your lovely review. Much appreciated and happy to help in any way we can. Just waiting for the good weather so you can use those sun loungers! Kind regards Jane and Peter
5/5
TrustpilotKnight Frank Bristol branch
Bought our lovely property recently through Knight Frank's Bristol branch. We found the whole team friendly, professional and supportive and they really helped what is always a complicated process run as smoothly as possible. Many thanks!
Agent replied
It was a pleasure to work with you and we are delighted to have been successful in helping you find and secure your new home. All the best for the future. Regards Knight Frank, Bristol
5/5
TrustpilotVery professional
We had a great experience with Knight Frank. Will showed us various flats within our specifications (including ones we didn’t enquire about). He made the process very easy and was a pleasure to deal with.
Agent replied
It was really nice to meet you both and assist with your search. Enjoy the new apartment and hopefully touch base in the future. Regards, Will
5/5
TrustpilotProperty management
One of the items in the flat requires fixing, Holly Hope helped to manage the process effectively by liasing with different parties. She also kept me updated on the progress by providing regular updates. Thanks!
Agent replied
Thank you for your kind words Yvonne, it is a pleasure working with you. Thank you. Holly
5/5
TrustpilotFantastic service from Knight Frank…
Fantastic service from Oliver Hepplewhite at Knight Frank from initial viewing to handing over of keys. Quick responses to any questions asked and a smooth process all round. Made the task of moving property very easy!
Agent replied
Thank you for your help Clare and if you need any help in the future please do not hesistate to get in touch. Ollie
5/5
TrustpilotKnight Frank Property Management
Jane Wallworth at Knight Frank is my key contact as a tenant and I have always found Jane to be extremely helpful, highly efficient and knowledgeable. I always receive a five star service when dealing with Jane.
Agent replied
Dear Nigel, Thank you so much for your kind words. It has been a pleasure having you as a tenant. Kind regards Jane
5/5
TrustpilotGreat new tenant experience
Vinnie Selvakumar, the sr. agent supporting me in my apartment search, has been extremely attentive, providing fast replies and advice, bridging both my interests and the landlord's and helping us come to a quick agreement.
Agent replied
Dear Caroline, Thank you for your kind words. All the best in your new home Kind regards, Vinnie
5/5
TrustpilotExcellent service from Olivia Bookatz…
Excellent service from Olivia Bookatz at Knight Frank. Our landlord is based in Dubai but notwithstanding Olivia manages to get requests for repairs and updates expedited in a timely manner including selecting top class contractors.
Agent replied
Dear John, Thank you so much for your feedback. It is always a pleasure being able to assist you and I hope to continue to do so during your tenancy. Olivia
5/5
TrustpilotKnight Frank
Knight Frank stood out amongst all the Agents we approached to find a country home, because they presented a professional and intelligent point of contact between us and the property. They operate as a cohesive unit and put every effort into helping the often difficult path from one home to the next. Our first point of contact was Rosie-Anne, someone who genuinely understood country houses and their foibles.
5/5
TrustpilotAs a landlord in central London
As a landlord in central London, I am using Knight Frank for many years, and recommend their services highly. All staff members are polite, very professional and all matters are being addressed and dealt with immediately.
Agent replied
Dear Claudia, Thank you ever so much for your kind feedback. I am pleased the teams were able to assist you. Thank you again. Alexandra
5/5
TrustpilotGreat experience with the girls in the…
Great experience with the girls in the office at trinity village, they are there for us day and night. Can't speak highly enough of them. Thank you so much, its a weight off our minds
Agent replied
Hi George, Thanks so much, I am glad that the team can help in any way we can, you know where we are! Louie-Mae
2/5
TrustpilotKnight Frank customer satisfaction
Lack of reactivity (do not answer mails), Go for easy selection of tenants by reducing to the minimum rents proposed, do not represent best interests of landlords with imposing expensive contractors with no comparison quotes offered.
Agent replied
Hi Fred, we are really sorry to hear about your experience. I know the office are in touch with you both to rectify this as soon as possible. Thank you for taking the time to give us your feedback. Kind regards, Alexandra
5/5
GoogleI've been in the property business for over 10 years and Laura has been the most professional agent I've ever dealt with. Thank you.
5/5
GoogleOur house sale was very complicated and difficult but Mitchell, at Knight Frank, was persistent, calm, firm and worked tirelessly managing many parties in the chain. He was brilliant. I wouldn't hesitate to use Knight Frank again. Jane
Agent replied
Thank you for your patience throughout this tough transaction - it was a real team effort! Enjoy your new home. All the best, Knight Frank Dulwich
5/5
TrustpilotJeremy was great
Jeremy was great: responsive and to the point. The process took quite a while and he helped us throughout.
5/5
TrustpilotAndrew Cambers of Knight Frank is an…
Andrew Cambers of Knight Frank is an outstanding agent who understands the process and goes above and beyond to sort out the numerous issues that crop up in any transaction. He is highly recommended.
Agent replied
Dear Graham, Thank you very much for your kind review, it was a pleasure working with you. Kindest regards, Andrew
5/5
TrustpilotMany thanks to Holly Hope
Our experience with Knight Frank is overall very good. They are reliable, easy to communicate and provide excellent services. We are especially thankful to our property manager Holly Hope, who has done a great job!
Agent replied
Thank you much for your lovely feedback it’s greatly appreciated, always more than happy to help! Kind regards, Holly
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
