Trusted Agent profile · Southwark
★★★★★
2,053 reviews across 2 platforms
First Floor, 44-48 Borough High Street, London, SE1 1XW, Southwark, SE1 1XW
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Southwark, at First Floor, is rated 4.4 out of 5 across 2,053 reviews on two platforms, including 291 Google reviews rated 4.9.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
GoogleHaving viewed a number of potential rental properties with different agents, Maira at KFH was always able to answer any questions on the properties, facilitated our schedule and moved quickly to find new a relevant option - very nice experience :)
5/5
TrustpilotGreat experience with Veronika Bakos
My partner and I have been looking for some properties and once we had found one, we met Veronika Bakos who was the agent at the property we was viewing. Throughout the process Veronika had been amazing, very kind, very efficient and knowledgeable about any questions we had.
5/5
TrustpilotThank you Stephen
It wasn’t as straightforward as we thought to get a mortgage this time round. However, we felt we had full support from our agent Stephen Akinlusi who was attentive with our demands, patient and understanding. He liaised on our behalf with the seller for the perfect sale.
5/5
TrustpilotThank you to the staff at the Balham…
Thank you to the staff at the Balham Office of KFH who were professional, helpful and caring throughout the sale of our property. An excellent service from Leigh and Isabella. Would definitely recommend to others.
2/5
TrustpilotPoor
Lots of interest in the house but got no sense of a process to maximise price. Once exchanged little interest in helping when we had some private matters which required some help.
5/5
TrustpilotExcellent service
Callum and Tom provided an excellent, professional service with a difficult house sale. Would highly recommend KFH to anyone looking to sell a house in the area.
5/5
TrustpilotKFH were very good at their job!
KFH were patient, always very responsive to our seller requests and - ultimately - extremely good at their job! They secured a sale price for us above the asking price and really helped smooth the way to completion when the buyers’ solicitor seemed to be hard-to-reach and slow to respond.
1/5
TrustpilotIslamaphobic company come and try to…
Islamaphobic company come and try to devalue a house perfectly in order realised he was a islamaphobic person after how disgustingly her greeted me and the ridiculous report
5/5
TrustpilotExcellent experience with KFH
I’ve found everyone I’ve dealt with at KFH to be professional, friendly and very communicative. Nothing is too much trouble and above all they listen to our needs. Couldn’t recommend them more.
4/5
TrustpilotPragmatic agent
The agent has been thorough with the character of the property they are listing. Able to introduce the property to appropriate prospective tenant. All in all, the landlord has rented out his property at reasonable rate to respectable tenant.
5/5
TrustpilotExpertise and professionalism
We couldn’t be happier with the outcome of selling and buying, and we will certainly be recommending your services to anyone in need of a great estate agent.
5/5
TrustpilotSharon and Sawan offered a great…
Sharon and Sawan offered a great professional mortgage advice service. They were always on our side to get the best mortgage. Really appreciate the work!
5/5
TrustpilotRecommend Remortgage service
I used KFH to remortgage my property and had Sawan Shah as my agent. He was very helpful, patient and I find the process very streamlined. The only slight issue I had was with their app, it's not the easiest app to use and can definitely do with some improvements.
5/5
TrustpilotI’ve been renting through KFH Balham…
I’ve been renting through KFH Balham office for several years and I have 3 flats rented by them. During this time I have never had a void period on any of the flats. The manager, Will Brindley, is extremely proactive and always keeps in close contact. If he is not in the office when I phone he always gets back to me on his return. I cannot fault his commitment and would highly recommend the office.
1/5
TrustpilotNot happy with the service there are…
Not happy with the service there are more towards seller. In our case they were in very rush and and very rude most of the times. I would not recommend any one to go with KFH.
5/5
TrustpilotHighly recommended mortgage brokerage service
Can't recommend the KFH mortgage brokerage strongly enough. Sawan and Sharon are both extremely competent, diligent, and focused on the best result for their customers.
1/5
TrustpilotDon’t use them
They manage our building and we have been facing increasing service charges and costs with no explanation of the rationale. Many of us in the building had tried to reach out to them with little success and this is my last resort for my frustration . Do not use them. Absolutely useless
3/5
TrustpilotStep back to stage one and think realistically.
I disliked the initial, overly optimistic pricing of the house. A more realistic pricing, in view of the age and condition of the property and the predicted rise in interest rates, would have certainly expedited the sale and reduced the anxiety for the sellers.
5/5
TrustpilotKFH once engaged were very proactive…
KFH once engaged were very proactive on the advertising and sale of our property. We had constant communication and had the benefit of two regular advisors from the beginning to the end. This is important as does not happen with companies these days very often so that was a positive benefit.
5/5
TrustpilotGreat service
Great service! Fawaz and Alisha were both brilliant from start to end. Well done and thank you.
5/5
TrustpilotIryna from KFH was an excellent…
Iryna from KFH was an excellent mortgage broker. She is extremely organised and thorough- ensuring to put the customer's interest at the forefront of the whole process. We couldn't have asked for someone better to help us out as first time buyers.Highly recommend and will be returning when it is time to re-mortgage!
1/5
TrustpilotTerrible experience
Lack of communication Lack of progressionUtterly displeased and will NEVER recommend or use again.A so called branch director duties is on par with an office administrator
5/5
TrustpilotFeedback from a buyer
The sellers of our house were using Sharon of Dulwich KFH as their agent. She was incredibly professional, transparent and fair. I trusted her, which made the sale far easier than it could have been. I would not hesitate to instruct her if we were selling a house.
1/5
TrustpilotPoor service..
Poor service... don't work in the interest of the landlord. Whenever anything goes wrong they shift the blame away from themselves and lay it on the landlord. Their answer is always to find expensive trades people, which do more than they need and the landlord ends up paying. Tenants don't seem to get a good service either.
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