Trusted Agent profile · Southwark
★★★★★
2,054 reviews across 2 platforms
First Floor, 44-48 Borough High Street, London, SE1 1XW, Southwark, SE1 1XW
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Southwark, at First Floor, is rated 4.4 out of 5 across 2,054 reviews on two platforms, including 291 Google reviews rated 4.9.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotI was diagnosed with cancer during the…
I was diagnosed with cancer during the sale of my property. Although my original buyer pulled out within days they found a new buyer who proceeded with the sale at the original price. I would not hesitate in recommending them to anyone who wishes to sell their property or rent their property out. I was really touched by the kindness of all the staff.
5/5
GoogleAs a first time tennant the process seems quite daunting however with the help of Maira, the process was seamless and not at all stressful. Not only was she extremely professional but answered any queries or problems we had with no hesitation.
1/5
TrustpilotThere are a litany of issues
There are a litany of issues: problems ensuring that a leak was dealt with in time, costing me a significant amount of money; having to chase constantly for responses; I had to request them to increase the rent to market rates - not being proactive; etc
5/5
TrustpilotTop-notch in Muswell Hill
As a small-time landlord, I've had occasion to deal with several estate agencies. KFH's Muswell Hill letting team, Danica, Kam and Stephanie, are my favourite: flexible enough to cope with unexpected concerns; brave enough to push back against unreasonable demands; and, above all, honourable enough to stand by the agreements they make. In addition, they come with a bonus: a nice sense of humour.
5/5
GoogleGreat experience with KFH. Purchased a property from a seller represented by Laurence Dengate who was great at following up with all parties to get the sale through in just a few weeks. Would definitely recommend Laurence and his team.
5/5
GoogleHad a great experience with a flat viewing with Omar. He was very helpful and able to answer all questions honestly and openly. He was not only knowledgeable about the flat itself, but also the general rental market in the area. One of the best agents I’ve dealt with!
5/5
TrustpilotProfessionalism
Our experience from initial contact with the agent, Pervin Ozbay, to the close of the sale was one of professionalism. Pervin responded promptly to all of our queries, gave excellent advise and ensured that everything was in order. It was a seamless process.Thank you!
5/5
TrustpilotSuccessful property sale
We have engaged a number of estate agents over the years, but this company proved to be one of the best. Throughout the whole process relating to our sale it was a smooth transaction and this can only be due to the commitment and helpfulness of all their staff, in particular the team at West Dulwich.
5/5
TrustpilotGood company to buy a flat with - very helpful.
Very helpful and hardworking staff who know the Hammersmith area well. Natalia was excellent in the Hammersmith branch.
5/5
TrustpilotRecently sold our flat and Linda from…
Recently sold our flat and Linda from KFH was excellent. She was knowledgeable, efficient and courteous. She guided us through the process and responded to all our queries in a timely fashion. We have no hesitation in recommending Linda from KFH to market and sell your property.
4/5
TrustpilotAlways very good at getting new tenants…
Always very good at getting new tenants quickly & then checking them out if they can afford the rent.They keep us up to date with the process.Rent notification is also very good & efficient.Inly thing we don’t like is the advertising board outside our property as it’s in a cul de sac seems pointless & they didn’t ask first.
5/5
Trustpilot3rd time lucky!
After 2 failed offers - very frustrating!! (Buy to Let’s!!) KFH persevered and a 3rd offer came to fruition. The staff were brilliant - kept me informed and persevered.
5/5
TrustpilotFantastic service from Hannah at KFH Putney
KFH were superb in helping us buy our first home. Hannah C from Putney KFH was super helpful, always keeping us up to date and very friendly, answered lots of questions and made the buying process as simple and straight forward for us, thank you very much Hannah!!
3/5
TrustpilotKFH should improve significantly the…
KFH should improve significantly the hearing of their customers when happen an évent during the contract. For exemple to renew the rent,... the computing on line Services are also concerned.... I am satisfied for diary treatement. And also ok when i am obliged to ask the high management by interveningAD Paris
5/5
TrustpilotStephanie Antoniou and her team at KFH…
Stephanie Antoniou and her team at KFH Muswell Hill, particularly Annie May and Danica Maynard, were not only efficient and professional to work with. They were also fun. I've not hesitation in recommending them all.
5/5
GoogleExcellent service from Mihai and Stephen - helpful, responsive and good practical advice throughout the process.
5/5
TrustpilotFirst Class, professional service from start to finish - Thank you
Fantastic, professional Service from Marcus & Lynne at Blackheath Village Branch. Competitive & determine to find a suitable buyer for our much loved family home. The communication and empathy was second to none. I would have no hesitation in recommending this formidable team. Well done & thank you for you first class Service.
5/5
TrustpilotRemortgaging with Pardeep
We recently used Pardeep to guide us through our remortgage. Given the increase in rates, we want to get the best deal possible. Pardeep did an amazing job of keeping us informed of the rate changes and managed to arrange the best rate possible given the circumstances, even after we agreed an initial rate. Very polite, very professional and a credit to his organisation.
2/5
TrustpilotOrganising repairs takes too long
Organising repairs takes too long; there have been many different agents who don’t seem to hand over well; I don’t trust the work of some of your contractors after a bad experience; sometimes a response takes too long and there seems to be no one actually managing the property.
5/5
TrustpilotHelp
Everything was handled efficiently and made the whole process easy for us by the team at Forsst Hill
5/5
GoogleMr mihai assisted me for the property we need to buy for my son and he is very helpful With a complete knowledge for the area which we narrow to view the flat and also with right advise and friendly person
5/5
TrustpilotGreat service from stsrt to end
Great service from stsrt to end. Selling was very easy with 0 stress.
1/5
TrustpilotAbsolutely appalling service
Absolutely appalling service. Lazy to inform tenants and they had the nerve to tell me that they only work for the landlord. Excuse me you are getting money from me last time I checked. Also the landlord they are representing is a fraud ashe asked for money I don't owe him TWO months after I left the property. Unbelievable.
5/5
TrustpilotJimmy and his team did a very good job…
Jimmy and his team did a very good job selling a difficult property . Would definitely recommend
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