Trusted Agent profile · Southwark
★★★★★
94 reviews across 2 platforms
2 Shad Thames, London, SE1 2YU, Southwark, SE1 2YU
Kalmars's office in Southwark, at 2 Shad Thames, is rated 3.9 out of 5 across 94 reviews on two platforms, including 77 Google reviews rated 4.1.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
GoogleWhat a pleasure in dealing with Francesa at Kalmars.Polite ,helpful and ver professional.Francesa helped in getting the internal furnishing done via a company she had dealt with, which resulted in me getting a higher rent and a better rental clients.Overall Kalmars have been very accommodating from the very start. I truly recommend them and i will be using them in the future. If medals were been given out it can only be gold for these guys. Thank you Kalmars.
1/5
GoogleIf I could give 0 stars I would. Complete disgrace of an agency, zero respect for people’s time and zero communication. …
1/5
Google“The” most unprofessional agent I’ve ever met in my whole life. On the scheduled day at the exact scheduled time, after I have been on public transport for almost 2 hours from across the city to view a studio flat, the agent, Rachel Miller called me to cancel the viewing when I was right in front of it. She even said she would call me the next day to rearrange the viewing, but it never happened. What kind of professional takes people’s time for granted like this? What kind of consideration does she have for the clients if her salary obviously depends on them?
5/5
GoogleThanks jack for everything has done such a amazing service and communication during the renting progress.
1/5
TrustpilotRude & Unprofessional Service
Incredibly rude and unprofessional - serious customer service training needed. Emailed the specified Agent listed on their website, regarding a commercial property listed as available. A day and a half later there had been no reply, so I phoned. Eventually reached the named agent at Kalmars, who was audibly completely disinterested and unapologetic for not getting back to me - "oh yeah, I got that email, I just didn't reply." He advised that the particular property has 4 offers on it with one accepted (hence I suspect him not having the courtesy to even bother replying to my enquiry.). Didn't seem to think that listing the property as 'Let' on their website was a reasonable suggestion. Then seemed to want me to still view the property anyway. When I didn't show interest in doing this given the mixed messages, the tone was even ruder. Really unimpressed with this agent, there is no need for poor service and rudeness to potential customers.
5/5
GoogleWe instructed KALMARs to find new tenants for our office space - Laura Reid was highly professional and efficient. I would recommend working with her.
5/5
GoogleVery professional and efficient service from this Agency. Rachel was particularly helpful and made the letting of our flat extremely easy
5/5
TrustpilotGreg Giessen from Kalmars and his invaluable service
Greg Giessen from Kalmars helped me to find a tenant for our commercial premises. Unfortunately we had many set backs in different areas of tenant, legal and other matters. However, Greg helped us through on all these matters and kept giving his patient support. Would highly recommend everyone to work with Kalmars, due to their competence and ability to help you in all aspects of your property business.
5/5
GoogleWorking with Kalmars exemplifies professionalism, attention to detail and efficiency. Sebastian, Daisy and the entire K-team continue to provide us with ongoing exceptional service and support for our property and we cannot recommend them highly enough.
5/5
GoogleFrancesca is always professional and very informative may our relationship continue this way for a long time. Donna
5/5
GoogleThanks to Sebastian for helping me buy the bagain of my life through Kalmars. Simon McEwen Landlord.
5/5
GoogleReally good service from Joel and Anthony. Both listened to our requirements and managed to let the property within 2 weeks of putting it on the market. The follow up has been excellent and for once i am finding myself being chased rather than the other way round. Would definitely recommendPositiveResponsiveness, Professionalism
1/5
GoogleHad a viewing today, no-one bothered calling me to tell me the property had already been let. Turned up to the viewing after speaking with the lettings agent just a few hours before confirming time. I texted saying I'm here before being told it had been let. No care for people's time!
5/5
GooglePleasure to deal with, especially Francesca
5/5
GoogleExcellent support and professional advice from Scott Bebbington at Kalmars. Helped us through a complex lease sale through a most challenging 'Covid 19' period in the market. Always available incl at weekends to deal with anything time critical. Thanks - will be back Scott!
5/5
GoogleKalmars are a joy to work with, they are always willing to go above and beyond the call of duty and put their clients needs first. Sebastian in the residential department has been particularly helpful and has a very professional and compassionate approach to his work.
5/5
GoogleOur company used Laura Reid from Kalmars to let our unit and we had a really good experience . She is proactive ,professional and a very good communicator . No hestitation in recommending using Laura as a commercial agent.
5/5
GoogleJust completed on a place - great service from Kalmars & James Y. From flat viewing to liaising with the vendor & our solicitor to make the process smooth and fast. Great communication overall
1/5
GoogleI called over 3 times regarding commercial commercial, was always told their out on viewings and will get back to me yet no one did.
1/5
GoogleIve emailed them for info on a property in bermondsey three times and had no reply i think they mus loose a lot of custom
4/5
GoogleRecently re-let a commercial property through Scott Bebbington at Kalmars, he was efficient, pro active and more than helpful. Good communicator and went above and beyond his remit and made the experience a good one.
1/5
GoogleSadly my own experience of this agent is that they are rude and unprofessional. I can see I’m not the only one judging by the reviews below. I would strongly advise looking elsewhere.
5/5
GoogleI have known Kalmars for a few years. They work to ethical practices with a professional approach.. Always willing to go the extra mile and make it happen.Highly recommended for both commercial and residential properties.
5/5
TrustpilotSE1 Property
We have recently bought a property in SE1 and met James Y on our search, he was very personable and extremely helpful. Highly recommend speaking to James/kalmars if you are looking in Bermondsey.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
