Trusted Agent profile · Southwark
★★★★★
1,575 reviews across 2 platforms
12 Red Post Hill, Dulwich, London, SE21 7BX, Southwark, SE21 7BX
Part of Hamptons, see every office.
Hamptons's office in Southwark, at 12 Red Post Hill, is rated 4.3 out of 5 across 1,575 reviews on two platforms, including 133 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Hamptons Dulwich Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
Hamptons Southwark won ESTAS awards in one year, most recently 2017.
ESTAS winner in one year: 2017.
2017 1 Top 3 ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotThe problem with letting agents is...…
The problem with letting agents is that they are very varied ranging from the bureaucratic to the creative, from those who think that their process is more important than their clients' needs. Happily Nick scores 10/10 as an enthusiastic, empathetic and effective agent. Highly recommended.
5/5
TrustpilotAmy Goldstein has been incredibly…
Amy Goldstein has been incredibly supportive as our Property Manager, super responsive, polite and helpful. Highly recommend.
5/5
TrustpilotGold Standard
Gold Standard! Excellent people, excellent service. Special shout out to Melanie H. for being absolutely fabulous.
1/5
TrustpilotUseless
Tried to sell my property with them, left my phone number and email address, Got never contacted, but keep getting advertisement emails from them. If you don’t have a high end property to sell, don’t bother, they won’t get back to you (thumbs down)
Thank you for your feedback, we are naturally disappointed to hear to hear this and would welcome the opportunity to address your comments with the team. Please do email customercare@hamptons.co.uk with your full name and the name of the branch you dealt with for us to investigate further.
5/5
GoogleI wish all estate agents were as full of common sense, professionalism and genuine commitment. I can not recommend Mel and her team more highly.
5/5
TrustpilotHighly professional
In our experience, the Amersham team are the most professional, diligent and reassuring people we could wish to have dealt with.Their calm, consistent commitment seemed in stark contrast to some other agencies in the area.I'm sure we couldn't have been better looked after through many delays and frustrations arising from our sale caused by others. I recommend without hesitation.
1/5
TrustpilotHave water issues and nobody can help…
Have water issues and nobody can help me at Hamptons over the weekend. Will have to go without water now over the weekend. This is not the first time Hamptons we’re absolutely useless at doing their job!!!
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
GoogleSimply the best service I've ever had from an estate agent. Hamptons moves fast and follows up quickly and efficiently. All the little niggly jobs were done immediately and I had same day feedback for every question I had or for every development. Excellent. I will be using them again.
Thank you for taking the time to leave us a review. We take customer service very seriously and are delighted to receive such a positive review about the team in Dulwich. We are thrilled to hear they were able to help you so quickly and efficiently. Thank you again!
5/5
GoogleIt was an absolute pleasure dealing with Ross Lines from the Hamptons Dulwich Office. Always friendly & professional, he managed to sort out langstanding issues (from before he came on board), with great speed, effeciency and determination. It was a breath of fresh air having him deal with our tennancy.
Thank you for taking the time to leave us a review. Customer Service is very important to us and are delighted to hear that Ross has made your letting experience so positive. Thank you again, we will be sure to pass your review onto Ross and his manager.
5/5
GoogleSimply the best service I've ever had from an estate agent. Hamptons moves fast and follows up quickly and efficiently. All the little niggly jobs were done immediately and I had same day feedback for every question I had or for every development. Excellent. I will be using them again.
Thank you for taking the time to leave us a review. We take customer service very seriously and are delighted to receive such a positive review about the team in Dulwich. We are thrilled to hear they were able to help you so quickly and efficiently. Thank you again!
5/5
TrustpilotHamptons
Sharon & Sophie from Hamptons were professional, friendly and incredibly helpful throughout the whole process of securing our rented flat. They happily answered all our questions, kept us up to date and went above and beyond our expectations so we could move in when we needed to. All this helped to make what can be a pretty stressful process completely painless. Thank you Hamptons ☺️
5/5
TrustpilotSarita is an incredible property…
Sarita is an incredible property manager, having managed our two flats for years. She is exceptionally diligent, detailed and very reasonable. A true asset to Hamptons.
1/5
TrustpilotHamptons have been totally incompetent…
Hamptons have been totally incompetent for the duration of the service we have paid them for. Despite raising a complaint with Hamptons management I have not had a response.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotWould highly recommend
We have been using Hamptons for the last couple of years to rent our apartment out and would highly recommend them. Our first tenants left at short notice but we didn’t even have chance to worry about this as the lettings team were so proactive in finding us new tenants. Katie in property management is also fantastic, very responsive and knowledgeable but also very friendly and lovely to deal with.First class service all round.
5/5
TrustpilotHelpful and efficient 🏘
Hamptons letting agency helped our family find a suitable apartment and handled almost all formalities very efficiently. Our Property Manager- Patryk Lehmann, who visited us recently is very friendly and reliable. He handles necessary repairs efficiently and is in constant contact with us. High standard service!
5/5
Trustpilot1st move for 37 years
As this is our 1st move for 37 years we have nothing to compare it with & assume most successful estate agents offer a similar service! I would however compliment James Webster on his part in the process, most helpful, professional & patient (very important with us old folk) which made a potentially stress full experience straight forward & calm!
5/5
GoogleExcellent. Professional and human. Always willing to go above and beyond. By far the best experience we had. Great advice, fantastic service and a good sense of humour when required. Thank you Mel and Hannah.
5/5
TrustpilotHamptons property management
Hamptons have provided thorough and responsive management of my property. I am very happy with the service they provide and Lucy Desborough has been excellent.
5/5
GoogleWe let our home in Dulwich through Hamptons in 2019 and decided to continue with them as our letting and managing agent with new tenants in the still difficult environment of 2021. In particular we were delighted with the responsiveness and professionalism of Thahmid and the management service. We trusted him to respond promptly to the tenants and our questions and to secure best value and service from his network.PositiveResponsiveness, Professionalism
5/5
TrustpilotAttentive service from Hamptons Property Management
We have received excellent service from Hamptons Property Managers, specifically April Keane, who has responded promptly to our inquiries and followed up to ensure the issues were dealt with and that we were satisfied with the outcome.
5/5
TrustpilotBeen dealing with Gemma Ward at Hampton…
Been dealing with Gemma Ward at Hampton for more than 6 months now and I honestly must say that she delivers an amazing job and service, prompt reaction and ideas to solve issues that you may encountered on a day to day basis in the chaotic world of landlords/properties. I would recommend her to any of the landlords seeking for a serious assistance and co-operation.
5/5
TrustpilotGreat Property Management
April Keane Marla has been a great property manager. Always professional, courteous and quick to respond to any issues.
1/5
TrustpilotEVERY INSTRUCTION IS IGNORED
EVERY INSTRUCTION IS IGNORED. It does not matter how many times you give an instruction the lettings manager, Emma in Tunbridge Wells, just does not listen. Even when you stress how important something is, she does not even try to be helpful or to find a solution. Bear in mind I have already paid her thousands in management fees.
5/5
TrustpilotHighly recommend
Very happy to live in a Hamptons property. Rebecca Hitchman is extremely kind, helpful, and responsive to any property needs. Highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Hamptons Dulwich Sales won Top 3 for Sales in London South at the ESTAS 2017 awards.
