Gareth James Peckham Rye, London reviews in Southwark

★★★★★ 5/5

Google

We’re in the process of renting a flat with Gareth James and Robyn has been brilliant. She’s super responsive and really helpful with any queries! It’s made everything feel smooth.

Lucy · 11 May 2026

★★★★★ 4/5

Trustpilot

Positive & Professional

Positive experience, Nikki was a particularly good advisor during a tricky market and offered sound advice that I trusted. The whole team (Nikki, Genevieve and Robyn) were good communicators, knowledgeable and professional… I didn’t have to worry about viewings and I’d had some poor experiences with other agents. During the sale info was passed between me and the buyer, orchestrated by Gareth James and that was welcomed and reassuring.

Customer · 29 April 2025

★★★★★ 1/5

Trustpilot

Rudeness & worst experience ever

I do not know how they manage to show good reviews. They have been continuously rude, treating me as a Tenant as if I was working for them, handing me a bunch of keys without explaining which key opens which door, were unable to indicate where were the meters, they were asking from me to wash my clothes in a washing machine full of moulds in the rubber band, they were forcing me to be getting to their office to hand to them letters for the Landlord as if I was their postman, they were delaying fixing holes where mice were entering telling me I have to learn to live with them, they were delaying fixing water leaking from the roof telling me to be monitoring it (took almost a year to fix the roof), they were messing up the slots with the technicians calling painters to make the roof good before having fixed the water leak issue, making me attend in vain leaving my work for no reason. They were forcing me to allow them entering the property in my absence or giving me last minute notice that they d bring the new washing machine within half to 1 hour expecting from me to leave my work just like that or to hand them the keys to enter the unattended property. If not they were blackmailing me I d need to pay charges. They were saying they d call the technician to fix issues while the Landlord was entering the property - without prior written notice as per contract -pretending to be the technician. They only changed their tone after I complained to the Rogue Landlord scheme.

Ioasaf · 13 November 2024

★★★★★ 5/5

Google

We’ve rented with Gareth James for 5 years now. They’re always responsive and helpful. Sophie is great at getting back to us quickly, she’s always super polite and ready to help whenever we need.

Jess · 16 March 2026

★★★★★ 5/5

Google

Nikki and the team were positive and supportive with good communication throughout in what turned out to be quite a long and drawn out sales process. I should have trusted my instincts and worked with them from the start! Definitely recommended for sellers.

Alison · 16 December 2025

★★★★★ 5/5

Trustpilot

So far so good

So far so good. They have been very responsive and in particular Sophie Payne has been brilliant with the onboarding and admin side of things. Gary Cole has also been very quick to respond. Hopefully this level of service will continue!

EZI · 10 December 2025

★★★★★ 5/5

Google

I have been really pleased with the speedy, professional service I received from Gareth James Lettings, as I needed an agency with in-depth knowledge of the area. I am especially grateful to Sophie who guided me through every stage of the letting process. I wouldn't hesitate to use them again. Thank you so much!

Anna · 11 August 2026

★★★★★ 5/5

Google

Robyn was super helpful and lovely. Big fat 5 stars.

Joe · 11 July 2026

★★★★★ 5/5

Google

Sophie at Gareth James was exceptional from start to finish. She went well above and beyond, always proactive, responsive, and genuinely invested in helping us secure the property. Nothing was ever too much trouble, and it truly felt like she was on our side throughout. Without her, I don’t think we would have managed it. Professional, reliable, and a pleasure to deal with - couldn’t recommend her highly enough.

Klein · 2 April 2026

★★★★★ 5/5

Google

Garth James peckham branch were fantastic when we sold our flat. From the beginning at the valuation Nikki was polite, friendly, professional and talked honestly and openly to us. She had also done an impressive emount of background research on the property before meeting. Nikki and Rebecca were both brilliant at marketing stratergies, viewings, knowing the property and the area well and communicating with us and all parties. We felt very safe in their hands throughout the whole process. They demonstrated alot of hard work, patience and neogciating skills, particually towards the end when things got a bit tricky. We thought the fees were very reasonable, no hiden costs, and the property photographs were a very high standard. I would highly reccomended Gareth James in peckham.

Hannah · 23 April 2024

★★★★★ 5/5

Google

Had a great experience finding a property through Gareth James Property. Robyn has been really helpful throughout the whole process and answered any questions we've has

Alice · 4 October 2026

★★★★★ 5/5

Google

Thank you to Sophie in the Lettings section. You were so helpful with a rental for our daughter and were always available to answer our questions. Brillaint service!

Patrick · 20 September 2026

★★★★★ 5/5

Google

Robyn was very friendly and helpful. She was very efficient and easy to get hold of. The process was very quick and stress free!

Molly · 27 September 2026

★★★★★ 5/5

Google

Sophie has been very helpful and attentive through every step of our moving process and continues to help and answer our questions now we’re moved in!

Jack · 11 September 2026

★★★★★ 5/5

Trustpilot

Honesty, Integrity and Fairness - Gareth James

Gareth James and the staff from the Peckham Office, Robyn, Alexandra and Tomos were professional, friendly, efficient and acted as an honest, impartial broker between me, the prospective tenant and the landlord of the property. Their behaviour and approach respected ARLA guidelines ensuring equal protection for tenants and landlords. I'd like to hold the operating model they follow as an example to the numerous property firms in London who, in my own opinion, without prejudice and my recent personal experiences are not behaving this way. They appear to be employing practices that unnecessarily inflate rental prices and increase their own turnover. The continual rent inflation is compounding the affordability issues faced by he the nation but is also disadvantaging vulnerable, low-income and folk relying on benefits. Hats off to Gareth James for having integrity

Steve · 17 January 2024

★★★★★ 5/5

Google

Nikki & Genevieve in Peckham are fabulous. We interviewed a fair few estate agents before settling on this team at Gareth James. Glad we did. Pitch perfect, brilliant customer service, on top of the brief. They even found us a fantastic conveyancing solicitor and a marvellous decorator. Most importantly, they executed the sale exactly as agreed, and when we were unsure of the best next steps their advice was excellent. Their absolute loyalty to us as their clients shone through. Sold.

Joe · 16 November 2025

★★★★★ 5/5

Trustpilot

Pitch perfect

Nikki & Genevieve in Peckham are fabulous. We interviewed a fair few estate agents before settling on this team at Gareth James. Glad we did. Pitch perfect, brilliant customer service, on top of the brief. They even found us a fantastic conveyancing solicitor and a marvellous decorator. Most importantly, they executed the sale exactly as tasked and when we were unsure of the best next steps their advice was excellent. Their absolute loyalty to us as their clients shone through. Sold.

Joe · 11 November 2025

★★★★★ 5/5

Google

Sophie Payne Looked after me during my search, and move-in process. Moving homes is always so stressful I felt really supported :) Thanks Sophie!

Vaiva · 11 September 2026

★★★★★ 5/5

Google

During the initial processing of renting our new property, Sophie has been really helpful and replied quickly to any questions we have had.

Thomas · 11 September 2026

★★★★★ 5/5

Google

We recently sold our property through Gareth James (GJ). Having had a really poor and distressing experience with another, much larger, agent and terminating our agreement with them, we then worked with GJ and were delighted that we did. From the outset, the experience with GJ was night and day compared with our previous agent. For example, Nikki was really helpful and said that we shouldn't drop the asking price when working with them, despite the fact that I said we were happy to do so and keeping the price at the original asking rate wouldn't add any benefit to GJ (they operate on a fixed rate regardless of sale price achieved) as she wanted to try to get the best price possible for us. GJ were hugely proactive and helpful right from the start, even organising their photographer to take pictures prior to us signing the agreement to get us back on the market ASAP. Rebecca and Nikki (and Tom) really took the time to get to know the property and its selling points, as well as our motivations and I think their deep, local knowledge is really important. Within 24 hours of being back on the market we had multiple viewings for that weekend. By the end of that weekend we had two offers (and a third who said they would have offered had no other offers been tabled as they didn't want to get into a bidding war). This was a hugely welcome change from the six or seven weeks of frustration we'd had before! From that point onwards, GJ remained hugely helpful and proactive - setting up a WhatsApp group to keep us updated on progress. Communication from them was excellent. They also managed a slightly unusual sale situation calmly and effectively, which made the process as stress-free as possible from our perspective! Customer service is seemingly really important to the team there. We really enjoyed working with GJ and would definitely recommend them - we'll certainly work with small and local agents for any future property sales we go through as a result of our positive experience with GJ. We will (and already have) recommended that anyone we know in the local area use them when selling their property. Thanks very much again Nikki, Rebecca and team!

Grace · 25 October 2023

★★★★★ 5/5

Google

Really easy process, house was lovely when we moved in and Sophie Payne is always quick to reply when we have any issues!

Harrison · 16 December 2025

★★★★★ 5/5

Google

GarethJames have managed our property in Peckham for nearly a decade now, and we can highly recommend them to anyone looking for similar. Always professional, prompt in dealing with Landlord and Tenant queries, and never let us down.

Vittoria · 11 August 2026

★★★★★ 5/5

Google

Robyn was a great help and very accommodating throughout the whole viewing-application process

Eryn · 5 October 2026

★★★★★ 5/5

Google

Very happy with our new property. Big shout out to Robyn & Gary who went above and beyond to sort our referencing out!

K · 16 November 2025