Trusted Agent profile · Southwark
★★★★★
398 reviews across 3 platforms
218-220 Rye Lane, London, SE15 4NL, Southwark, SE15 4NL
Foxtons's office in Southwark, at 218-220 Rye Lane, is rated 4.1 out of 5 across 398 reviews on three platforms, including 248 Google reviews rated 4.7.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
GoogleI had the pleasure of being shown around properties by Shamail Siddiqui at Foxtons Peckham, and he made the whole experience genuinely enjoyable. We’d only booked one viewing, but he took the time to really get to know me and my husband, …
Hi Jennelhen, Thank you for your review. We're pleased our team took the time to understand … More
5/5
TrustpilotAmazing service with really helpfull…
Amazing service with really helpfull team. Exemplary service from Andrew really helfpull with updates on the house that we buying. Thank you so much guys and special thanks to Andrew for all the follow ups.
5/5
GoogleSpecial thanks to Jade. Although we didn’t find a house with her she was incredibly helpful and put a lot of time and effort into finding something for us!
Thank you for the five star review Jake Burd We appreciate your positive feedback! Sophie, Foxtons Peckham Estate Agents Get it done with London’s number 1!
5/5
GoogleWe have received great service and guidance once signing with Foxtons. Quick tenant find and help with filling in all of the paperwork especially from Oran, Daniela and Stephen. Thanks guys!
Hi Farida, Thank you for your fantastic feedback. We’re really pleased to hear the team made finding a tenant and completing the paperwork quick and straightforward. Alex, Foxtons Peckham Estate Agents Get it done with London’s number 1!
5/5
GoogleI was assisted by the lovely Selina in the process of finding and renting my flat. From the first phone call we arranged multiple viewings and was picked up in the company car and brought to all locations. Selina was an absolute pleasure all the way though and was incredibly helpful. Always there to answer all my questions and help with every step of the process. I could not have had a more straightforward enjoyable process.
5/5
GoogleI had a great experience working with Shamail. He is understanding, kind and communicative, particularly when it came to addressing my many questions throughout the process. He was proactive with follow-ups and provided viewings tailored to …
Hi Ting-Hsin, Thank you for sharing your feedback. We’re glad our team was able to provide helpful communication and support throughout the process. … More
5/5
GoogleWe had a fantastic experience working with Paris at Foxtons. She was incredibly helpful throughout our search for a flat in the area, patiently navigating multiple viewings with us and really listening to our feedback to find the right fit. …
Hi Harry, Thank you for your review. We're pleased to hear our team listened to your … More
4/5
GoogleThis wasn't an easy sale (price of the property had to be reduced a few times until we started getting viewers). However, Ronke was very proactive, she was on the ball, and did everything she could to make the sale happen. So i felt in very good hands (despite the circumstances)! I'd definitely recommend Ronke from Foxtons Peckham to sell your property.
Thank you Ana Costa for your highly recommended review. Sophie, Foxtons Peckham Estate Agents Get it done with London’s number 1!
5/5
TrustpilotProfessional, punctual, polite, prompt
Five stars for Mr. Hassan Bacchus of Foxtons. He is extremely professional, polite, and reliable. He managed to find great tenants and rent out my property in only one week.
Hi Fataneh, It’s great to hear you found the team professional, punctual and helpful. We’re pleased they delivered such a positive experience. Alex, Foxtons Estate Agents Get it done with London’s number 1!
1/5
TrustpilotFoxtons wrongly extended our tenancy…
Foxtons wrongly extended our tenancy end date then withheld our deposit on non payment of rent grounds. Even after acknowledging their 'error' it took 2 months for them to correct it. The money was only returned after a letter before action for a small claims court was sent. Other customers are advised to exercise extreme caution with how deposits are safeguarded.
5/5
GoogleWhat can I say about Foxtons on the pricey side but you get what you pay for, was kept up to date throughout the whole process with Cavan pushing so nothing stalled would recommend and use again without hesitation.
Hi Jay, Thank you for your review. We're pleased to hear our team kept you updated … More
1/5
TrustpilotI was spoken to quite rudely on the…
I was spoken to quite rudely on the phone with agents pushing for an earlier viewing or just scheduling a viewing without asking for availabilities. I have told agents multiple times to stop calling me but this was not heard. I even removed my information from the portal and noted that I am no longer looking for a property. I still receive 3-4 calls a day whilst informing them that I do not want to rent through them.
4/5
GoogleI had a fantastic experience with Cavan at Foxtons. Cavan was present and patient throughout the whole process, showing, especially at the end, that I was in good hands. There was a minor hiccup when, after much thought, I requested a price reduction, and the response from another member of the Peckham team regarding passing this message to the seller was overly aggressive. If the purchase had not gone through, it would have been a deal breaker for me to continue searching for a new property with the agency, but I'm glad we resolved it quickly. I'd definitely recommend Cavan from Foxtons Peckham to buy your property.
5/5
TrustpilotYasmin from the west end office
Yasmin from the west end office is the best estate agent so helpful and never leave the interest for trying to find somethings for us
Hi, Thank you for your feedback. We're glad our team kept working to find the right property for you and that you found them helpful. Alex, Foxtons West End Estate Agents Get it done with London’s number 1!
5/5
TrustpilotAga was amazing during our entire…
Aga was amazing during our entire tenancy and helped with every issue and resolved them super quick. Couldn’t ask for a better agent to have been helping us. Big thanks
5/5
GoogleWe recently went through Foxtons Peckham to secure our next tenancy and we couldn't recommend Will Stanton enough. Will was on hand to answer questions at short notice and went above and beyond to ensure we locked in our dream flat. The process was so straightforward and we felt clear and informed at every stage. 10/10 and would recommend to anyone looking for their next tenancy!
Hi Lucy Alex, Thank you for your review and for choosing Foxtons Peckham Estate Agents! Sophie, Get it done with London's number 1!
1/5
TrustpilotFoxtons Letting Commission…
Just to share my experience and warn anybody thinking of using Foxtons letting services. Foxtons will be vey happy to take full year commission in advance but if your tenant moves out before the full year period, Foxtons will not refund your commission in cash but just leave the amount as a credit in your account even you no longer have the intention to rent out your property. Area director of Foxtons claimed that this is in line with Foxtons terms of business. Beware before you choose Foxtons letting services.
5/5
GoogleAndrew was great through the whole process, really enjoyed working with him.
Thank you for your five‑star review, we really appreciate your feedback Sophie, … More
5/5
GoogleAs a first-time buyer, I couldn't ask for a more helpful agent than Cavan. He guided me through every stage of the process, and the property I ended up purchasing was entirely his recommendation and fits what I need perfectly. Communication …
Hi Rachel, Thank you for your lovely review. We're delighted to hear our team helped guide … More
5/5
TrustpilotI was assisted by the agent Noah
I was assisted by the agent Noah; from the very first house I visited, he provided support and constantly sent me options. Excellent service.
Hi Talisson, Thank you for your review. We're pleased our team kept you updated with options from the start of your search and that you found the service helpful. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
TrustpilotNathan was my advisor and he did all…
Nathan was my advisor and he did all for our comfort.
1/5
TrustpilotI truly do not understand who in their…
I truly do not understand who in their right mind has ever rated Foxtons 5 stars. Unfortunately I have been in contact with them at multiple occasions but I am happy to say that today was the last. They arrange viewings for properties that has already been let, WHY not cancel if anything happened between the time of booking and the viewing actually taking place. This seems to be a common occurrence for Foxtons. Other than that, the agents are the rudest human beings I have ever spoken to. Surely I’ve not been unfortunate enough to have come across the ONLY employees at Foxtons that hate their jobs so this seems to be a big issue over there. When calling it seems as though you just ruined their entire day. I’m SORRY I was interested in the properties you have listed, that by the way isn’t even available. If calls like these are a displeasure to the agents I would suggest removing the ads.
5/5
GoogleWe had a good experience with Cavan Lyman. He called us immediately when properties lowered in price/ new things came up that potentially could be a match. We had issues with our solicitor but Cavan was there to do the necessary chasing/ keep us in the loop of what we had to do / what was normal to do in each stage of the process. Very happy with Foxtons Peckham. Completion and exchange were stressy but they did everything they could to get it done as fast as possible.
5/5
GoogleWe had a great experience with Foxtons! We worked with Paris Brown, who was very helpful and professional. She helped us find the best option that matched both our budget and preferred area. Everything was completed in just about two weeks, super smooth and efficient! Highly recommend the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
