Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI good site to trust
Is a good site to look for a house if you want to buy or rent,the agents answer quick
Lia · 14 November 2020
Agent replied · 24 October 2024
Hi Lia,Thank you very much for leaving us a 5 star review. We're really glad to hear you like our site this much, and hope it proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance too.If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla knows what to give the…
Zoopla knows what to give the buyers and the sellers of real estate and where. They are just great
Mr · 11 November 2020
Agent replied · 24 October 2024
Hi Mr Dhanani, Many thanks for your 5 star review and for your feedback. It is great to hear you've had a great experience using our website, and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI tried to contact them and they never…
I tried to contact them and they never answered the phone or the emails
Myriam · 19 November 2021
Agent replied · 24 October 2024
Hi Myriam,Thank you so much for taking the time to leave us your feedback. We're very sorry to read your review here.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotThe majority of the houses are under…
The majority of the houses are under offer and therefore not available. This is most frustrating.
ALLISON · 12 July 2021
Agent replied · 24 October 2024
Hi Allison, Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotEnjoy looking at Zoopla
Enjoy looking at Zoopla, but the Agents aren't great at getting back to you, great search engine for properties.
Sylvia · 7 November 2020
Agent replied · 24 October 2024
Hi Sylvia,Thank you for your 5 star review. We’re really sorry to hear the agents you tried to contact via our portal have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery helpful.
Its site is fantastic. Thanks to zoopla helping so many people who are looking for a new house.
Nicoleta · 30 January 2021
Agent replied · 24 October 2024
Hi Nicoleta,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotBy the time zoopla etc list the houses…
By the time zoopla etc list the houses they've usually been let by then.pointless!
Carol · 12 November 2021
Agent replied · 24 October 2024
Hi Carol,Thank you for your review and for sharing your concerns with us. We're really sorry to hear you've had a bad experience.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure our site is as up to date and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Also, you can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garden. You can search for exact phrases using quotation marks such as "double garage"; to exclude a term you can prefix it with ‘-’ for example -student.We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI was looking at the sold prices and am…
I was looking at the sold prices and am pleased to get all the information I was looking for
Mrs · 23 October 2020
Agent replied · 24 October 2024
Hi Kawaljeet,Thank you for sharing your feedback with us and for leaving a 5 star review! We're very happy to hear that you find our site this informative, and we hope we continue to support you in all things property related.If you ever need any assistance, please visit our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotAlways up to date with new properties…
Always up to date with new properties and keeping you up to date .
Daydream · 9 November 2021
Agent replied · 24 October 2024
Hi,Thanks so much for leaving us a 4 star review. We're very happy to hear how much you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotPlease stop sending properties which do…
Please stop sending properties which do not match our requirements!!Min 2 bed, Min 5 acres of land.
Mr · 16 April 2021
Agent replied · 24 October 2024
Hi Mr Blower, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with our property alerts.You can manage both push notifications and email alerts by following the steps in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360005979578If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
Trustpilotno agents are contacting me
no agents are contacting me, some of the apartments are under application but still available in the app,
Abdullah · 22 January 2021
Agent replied · 24 October 2024
Hi Abdullah, Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery good detailed email information…
Very good detailed email information service, updates, advice and so on. Well done!All in all, thanks for your help.
Edward · 20 October 2020
Agent replied · 24 October 2024
Hi Edward,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you are happy with the service we offer, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotI've been trying to update the details…
I've been trying to update the details on my property BUT your system won't allow me to do this??
Mr · 19 October 2020
Agent replied · 24 October 2024
Hi James, Thank you for your valuable comments. We're very sorry to hear that you haven't had a good experience using our website.We would love to help you and we will now DM you for more information.Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotVery good website
Very good website. As well as properties for sale there is lots more useful information you can look at.
Mr · 18 October 2020
Agent replied · 24 October 2024
Hi Philip,Thank you for sharing your feedback with us and for leaving a 4 star review! We're very happy to hear that you find our site useful and informative. We hope we continue to support you in all things property related.If you ever need any assistance, please visit our designated Help Centre:https://help.zoopla.co.uk/All the best! Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotEasy to use
Easy to use, clear information, good photos, plus interesting articles related to the process of selling and buying property.
Louise · 16 October 2020
Agent replied · 24 October 2024
Hi Louise, Many thanks for your 5 star review. It is great to hear you've had a good experience using our site and find it easy to use and informative. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre where you may find many useful articles too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI message 2 agents via zoopla no body…
I message 2 agents via zoopla no body is calling me back better to used right move
Asif · 9 April 2021
Agent replied · 24 October 2024
Hi Asif, Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotThey don’t answer the phone
They don’t answer the phone, or respond to emails.
David · 19 July 2022
Agent replied · 24 October 2024
Hi David,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotExcellent feedback been inundated with…
Excellent feedback been inundated with what I’m looking for choices galore friendly helpful staff well done zoopla
Tracey · 6 April 2021
Agent replied · 24 October 2024
Hi Tracey,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a good experience with our site and our service. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotall fine still looking for 3bed…
all fine still looking for 3bed bungalow or house with down stairs bedroom + bathroom reguards mark +jean
Mr · 10 January 2021
Agent replied · 24 October 2024
Hi Mark & Jean,Thanks so much for leaving us a 5 star review. We are happy to hear that you have had a great experience with our site, and we hope Zoopla continues to be useful for you in all things property related.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotEven though I put an area in and miles…
Even though I put an area in and miles limit I was shown properties 100s of miles away.
Cleophis · 10 January 2021
Agent replied · 24 October 2024
Hi Cleophis,Thank you for your review. We're really sorry to hear you're having trouble on our website and we'd like to discuss this further with you.We will DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotI used the search filters and found…
I used the search filters and found exactly what I was looking for, great website, everything in one place
Mhari · 10 October 2020
Agent replied · 24 October 2024
Hi Mhari, Thank you very much for leaving us a 4 star review. We're really glad to hear you like our site and filters this much, and hope it proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find a designated section for property seekers:https://support.zoopla.co.uk/Best of luck in your new home!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotA great selection of quality properties…
A great selection of quality properties and does well to not expose home seekers to dishonest listing.
Hope · 2 April 2021
Agent replied · 24 October 2024
Hi Hope, Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotIt's not easy to get a house
It's not easy to get a house, but the website has made it easier with posts of houses
Selapa · 6 January 2021
Agent replied · 24 October 2024
Hi Selapa,Thank you so much for leaving us a four star review! We hope our site will continue to be useful for you in all things property related.You can search through thousands of UK homes for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If you ever need any assistance with your property search or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Good luck on the search for your dream house!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotWrong criteria
I am a pensioner and you are inundating me with STUDENT BEDSITS ! Also wrong side of city.
Susan · 6 January 2021
Agent replied · 24 October 2024
Hi Susan,Thank you for sharing your feedback with us and for leaving us a 3 star review.We would love to assist you with your property alerts and we will now message you privately with more information.Many thanks,Zoopla Support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.