Trusted Agent profile · Southwark

Foxtons Elephant & Castle reviews in Southwark

3.4

★★★★★

2,483 reviews across 1 platform

The Pavilion, 4 Walworth Rd, London, SE1 6EB, Southwark, SE1 6EB

Part of Foxtons, see every office.

Foxtons's office in Southwark, at The Pavilion, is rated 3.4 out of 5 across 2,483 reviews on 1 platform.

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2,483

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

1/5

Trustpilot

Till now I couldn't get a house for…

Till now I couldn't get a house for rent. Not up to the mark. Sorry

Siva · 22 November 2021

Agent replied · 24 October 2024

Hi Siva,Thanks for taking the time to leave us a review.We're sorry to hear you have had a negative experience of our site, but we're glad that you eventually found a property.If you ever need us again in the future, hopefully the information below will help.Here is a Help Centre article showing you step by step how to complete a residential property search on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Alternatively, if there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

2/5

Trustpilot

I have not received any property alert…

I have not received any property alert from them since I subscribed, only promotional offer and newsletters.

Elizabeth · 13 July 2021

Agent replied · 24 October 2024

Hi Elizabeth, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

5/5

Trustpilot

It's by far the best property website…

It's by far the best property website they cover every area, everything is very well set out.

RAYMOND · 12 July 2021

Agent replied · 24 October 2024

Hi Raymond,Many thanks for your 5 star review. It is great to hear you think we're the best property website, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

5/5

Trustpilot

had a viewing today which was quite…

had a viewing today which was quite quickly arranged and very very interested in property.property excellent, vendor very amiable

Jill · 7 February 2021

Agent replied · 24 October 2024

Hi Jill,Thank you for leaving us a 5 star review. It's great to hear that you like our site this much, and we hope we continue to help and support you in all things property related.If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

3/5

Trustpilot

Properties often under offer or sold…

Properties often under offer or sold but site not updatedValuations often very different to actual valuationsInformation generally vague on gardens.

Annette · 9 November 2020

Agent replied · 24 October 2024

Hi Annette,Many thanks for your 3 star review and for sharing your feedback with us. We're really sorry to hear you've had a bad experience on our site. All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure our site is as up to date and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Also, the Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.Our aim is to provide the most accurate estimates. It’s important to remember that the type, age and size of homes varies widely across the UK and this, coupled with the liquidity of homes in any local market, impacts the ability of any Automated Valuation Model to deliver an accurate valuation.The house price estimates shown on our site are based on a property being in average condition.There is no fixed price for a home - the range shows the estimated variance around the estimated price for the property. The potential selling price will depend upon a range of factors including local market conditions, property condition and the requirements of the seller i.e if they want to achieve a quick sale. The size of the estimated range will vary depending on the level of data available about the subject property and therefore the accuracy of the estimate. It is important to remember that our Zoopla estimates are intended to be used as a useful starting point for researching the value of your home and are not the same as an agent valuation. Our estimates are estimates only. Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

I am still looking for a property to…

I am still looking for a property to rent, please if there's anything Zoopla can do to help me thanks.

Liberty · 7 November 2020

Agent replied · 24 October 2024

Hi Liberty,Thank you for your 5 star review.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help center article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Good luck on the search for your next home!Many thanks,Zoopla Support

5/5

Trustpilot

It is a very good site and I am very…

It is a very good site and I am very grateful with all information received through Zoopla.

Amelia · 12 July 2021

Agent replied · 24 October 2024

Hi Amelia,Many thanks for your 5 star review. It is great to hear you've had such a great experience using our site, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

Very good

This is a very good service which gives information from several Estate Agents saving time when looking for a property..

Mr · 7 November 2020

Agent replied · 24 October 2024

Hi Leslie,Thanks for leaving us a 4 star review. We're really glad to hear you have had a great experience with our site, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://support.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

Only finding properties not in my price…

Only finding properties not in my price range and 2 far from Wolverhampton ive got family here

Ms · 9 July 2021

Agent replied · 24 October 2024

Hi Ms Ratcliffe, Thank you so much for taking the time to leave us a 4 star review. You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

The best place to go for estimated…

The best place to go for estimated values of all properties. Estimates are pretty close to the real market values.

Mr · 3 November 2020

Agent replied · 24 October 2024

Hi Prakash,Many thanks for your 5 star review! It is great to hear you've had a great experience using our website especially the House Prices section, and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Suppor

5/5

Trustpilot

Very happy

Looking for house to buy, very easy and quick touse zoopla, bigger choose of houses with all agency's in one.

Asta · 2 November 2020

Agent replied · 24 October 2024

Hi Asta, Many thanks for your 5 star review. It is great to hear you've had a great experience using our website, and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Verry good.

Verry good. Very enthusiastic staff.. I will go back with you soon . Thanks xxxx

Huyen · 15 November 2021

Agent replied · 24 October 2024

Hi Huyen,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related.Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/All the best on your search!Many thanks,Zoopla Support

5/5

Trustpilot

Sale or rent

Excellent for sale or rental properties easy to use, loads of very useful information.

Lee · 11 January 2022

Agent replied · 24 October 2024

Hi Lee,Many thanks for your 5 star review. It is great to hear your feedback and that you find our app so helpful. We hope we'll continue to help you with all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

4/5

Trustpilot

I like Zoopla as it provides extra…

I like Zoopla as it provides extra information such as listing details, EPC.

Jayshree · 3 March 2022

Agent replied · 24 October 2024

Hi Jayshree, Thanks for leaving us a 4 star review. We're really glad to hear you enjoy our site this much. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

3/5

Trustpilot

No affordable property listings

No affordable property listings. Also no properties without letting agents( direct contact with landlords) Targeted at medium high earners .

Mazz · 25 October 2020

Agent replied · 24 October 2024

Hi Mazz,Thank you for your review and for sharing your concerns with us. We're sorry to hear about the bad experience you have had. You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help center article showing you step by step how to complete a residential property search in just a few taps on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Good luck on the search for your next home!Many thanks,Zoopla Support

3/5

Trustpilot

Alerts dont work

Alerts dont work. Keep getting an error. Raised it with Zoopla and no response.

Anthony · 6 January 2022

Agent replied · 24 October 2024

Hi Anthony,Thank you for leaving us your feedback and we're sorry to hear about your struggles with our property alerts. We'd like to assist you with this and we'll DM you shortly with more information.Many thanks,Zoopla Support

5/5

Trustpilot

I do appreciate your help but it would…

I do appreciate your help but it would be nice to find the ideal property

Alison · 8 November 2021

Agent replied · 24 October 2024

Hi Alison,Thank you so much for taking the time to leave us a 5 star review. We hope you'll find your dream home soon!You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

2/5

Trustpilot

Have found interesting properties…

Have found interesting properties online, overseen by Zoopla, but cannot enquire about them on your website. Very confusing.

Brian · 16 April 2021

Agent replied · 24 October 2024

Hi Brian, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

5/5

Trustpilot

I would recommend this site to everyone…

I would recommend this site to everyone very good and helpful site to use

Melissa · 5 January 2022

Agent replied · 24 October 2024

Hi Melissa,Thanks so much for leaving us a 5 star review and for your valuable feedback. We're happy to hear you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Great information whether you are buying, selling or....

Great information whether you are buying, selling or just getting an idea of what is currently available.

Gillian · 24 June 2021

Agent replied · 24 October 2024

Hi Gillian,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience while looking for properties on our site. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

1/5

Trustpilot

No contact back whats so ever from the…

No contact back whats so ever from the agency filled out the form, two weeks later nothing 👎

Toni · 11 April 2021

Agent replied · 24 October 2024

Hi Toni,Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Very easy to use and to save favourites

Very easy to use and to save favourites. Feel confident I'm getting to all the properties bout there.

Patricia · 10 April 2021

Agent replied · 24 October 2024

Hi Patricia, Thanks so much for leaving us a 5 star review. We're happy to hear you like our site and you've found some potential properties! We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

Review

Hi, Zoopla website is very useful for me. We can contact the relative agent efficiently. Thank you very much.Iris Ho

Iris · 14 October 2020

Agent replied · 24 October 2024

Hi Iris,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

1/5

Trustpilot

I'm after a 1/2 bed flat.....all u send…

I'm after a 1/2 bed flat.....all u send through is properties 3/4bed houses 300.000 plus....not helpfull at all.......

Chris · 4 April 2021

Agent replied · 24 October 2024

Hi Chris, Thank you so much for taking the time to leave us your review and we're sorry to hear you haven't found a property through our website yet.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a property within your price range, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

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