Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDexters have been managing my property…
Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.
Binal · 30 October 2023
Agent replied · 24 October 2024
Dear Binal, Thank you for taking the time to leave a lovely review regarding Ricardo. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotI had an extremely unpleasant…
I had an extremely unpleasant experience with this real estate agency. The lack of professionalism is obvious in the way they carry out their daily activity.
Simon · 14 May 2026
Agent replied · 25 May 2026
Dear Simon, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleGeorgiana from Dexter Tower Bridge has been very helpful with your flat search so far. She understood our needs and found us the best deal in our area, on top of being polite, funny and nice to be around. I will definitely contact her in the future for a house search.
Le · 25 October 2023
Agent replied · 24 October 2024
Dear Le Rouzes, It’s great to hear that you have had a brilliant experience with Georgiana. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI’ve hand a good experience with Dexters so far. My agent was Konrad who has been quite helpful during this process.
I unfortunately had a previous agent cancel on me at the last minute and Konrad was quick to offer suggestions and act with haste to help me with viewings.
Terrence
Lads · 25 October 2023
Agent replied · 24 October 2024
Dear Lads Fitness And Banter, We really appreciate you taking the time to leave such lovely comments about Konrad. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros Giorganios was always extremely…
Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them
Lisa-Marie · 12 February 2024
Agent replied · 24 October 2024
Dear Lisa-Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI am very grateful to Dominic Glover
I am very grateful to Dominic Glover, who has always helped, is always responsive, and ensures that everything is done. He takes his work very responsibly.
Alina · 12 May 2026
Agent replied · 24 October 2024
Dear Alina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotMonika has been incredibly helpful
Monika has been incredibly helpful since being assigned to our property, she always replies quickly, she is extremely thorough and I feel like she genuinely cares about us having a good experience in our flat which is not very common in my experience.
Jake · 10 April 2024
Agent replied · 24 October 2024
Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina Gargrupe, Property Manager
Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.
Judith · 4 December 2023
Agent replied · 24 October 2024
Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTrustworthy agent
All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!
Hiro · 27 April 2024
Agent replied · 24 October 2024
Dear Hiro, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience contacting with and viewing a flat with Evie. She’s friendly, knowledgeable and really attentive throughout the process, she answered all my questions clearly and followed up promptly with helpful details after viewing, her approachable and professional manner made the experience smooth and enjoyable, thank you Evie!!
Maolin · 11 April 2025
★★★★★ 5/5
TrustpilotI always feel looked after with…
I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.
Vispi · 22 June 2023
Agent replied · 24 October 2024
Dear Vispi, It’s great to hear that you have had a brilliant experience. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPrompt and super helpful. 👍
Prompt and super helpful.
David · 5 October 2026
Agent replied · 13 October 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
GoogleKonrad and Aliah were lovely people who waited for me to see the apartment even though I was running late. They were increadibly kind and helpful with our search for our new home. They help us also with all kind of information regarding to prices , step forwards and documentation.
Victoria · 25 October 2023
Agent replied · 24 October 2024
Dear Victoria, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Tower Bridge office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexter's Ladywell are Awesome
Staff at Dexter's Ladywell are awesome. Joseph and Suzzannah were beyond helpful with a recent bit of bureaucracy in connection with a rental flat. Dexter's in general have been great throughout the letting of my flat.
Anna · 2 August 2024
Agent replied · 24 October 2024
Dear Anna, Thank you for taking the time to leave a wonderful 5* review. Joseph and Suzzannah will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleKonrad has been extremely proactive in my search for a rental property. Always touching base and sending me new properties that fit my criteria. Very helpful and have had a very positive experience of Dexters due to this.
Olivia · 26 June 2024
Agent replied · 24 October 2024
Dear Olivia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotElizabeth was a great support to me…
Elizabeth was a great support to me with dealing and evicting a tenant from my property. She was sympathetic to my situation which was appreciated during a very difficult time. I can highly recommend.
Cherie · 2 September 2024
Agent replied · 24 October 2024
Dear Cherie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe had the pleasure of working with Saskia and the team from Dexter's Tower Bridge in finding our new home. They were attentive to our needs, responded to inquiries promptly and provided valuable insights. The process was smooth and we confirmed our new place within two weeks.
Barani · 29 December 2023
Agent replied · 24 October 2024
Dear Barani, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters is currently helping me to find the right flat and Isobella from the Tower Bridge office has been of great help. She took the time to fit 3 flat viewings in the same area in one day which made it very time convenient and easier to make a decision. She was very knowledgeable, friendly and willing to answer all the questions you had about the properties and the market. I would totally recommend working with her.
José · 19 November 2024
Agent replied · 10 December 2024
Dear José , Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tower Bridge office will be thrilled to read this. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat experience with Dexters
We have recently used Dexters to find out next home and have had an offer agreed. Alice was our main point of contact and she showed us a few lovely places and helped us find the perfect home for us. We have had some bad experiences over the last couple of years with other agents and found Alice's honest and informative style a breath of fresh air.
Michael · 1 March 2022
Agent replied · 24 October 2024
Dear Michael, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 2/5
TrustpilotLet down by poor communication within the company
Unfortunately we were let down by this letting agent yesterday. We had a 6pm viewing for a house in Hayes, I drove 1h in rush hour traffic to visit the property and on arriving I was met by the agent who informed me that the locks had been changed that day and his key did not work, so we could not access the property.He was very apologetic and I understand he was also frustrated as he himself had spent 45 minutes travelling to the property.He did offer to rearrange a viewing but I was so disappointed in the lack of organisation (how can it be that locks are changed and the letting agent/property managers are not informed?) and frustrated at the waste of my time and petrol (2 hours round trip) that I will not be using this company going forwards.I would have left 1 star but the letting agent was truly apologetic and did remain professional in the situation.
Lizzie · 2 October 2024
Agent replied · 24 October 2024
Dear Lizzie, I am sorry to read your 2* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotExcellent friendly service
Petros Giorganios was with me every step of the way and always available to answer questions and provided quick and helpful responses. This and his friendly manner made the whole process so much less stressful.Thank you again 😊🌸
Sulaiman · 19 June 2024
Agent replied · 24 October 2024
Dear Sulaiman, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Petro, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding outcome
A huge ‘Than you’ to Paris Marshall Senior Property Manager at Dexters for his speedy response, kindness, attentiveness and professionalism. Paris arranged for the Khinda Building Works Ltd to attend our premises to conduct some repairs. I was very impressed with the contractor’s skills to resolve three different repairs within such a short time. The communication was smooth and the contractor was very punctual. I have no enough words to thank birth Paris and Khinda Building Works Ltd for their hard and outstanding work.Lavinia
Lavinia · 27 September 2024
Agent replied · 24 October 2024
Dear Lavinia, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotI have been using Dexters for a number…
I have been using Dexters for a number of years without any issues. They always respond in a timely and professional. The senior property manager Mohammed Amin is fantastic, for anything that is urgent he jumps on it quickly and get things done.
Hemang · 11 March 2024
Agent replied · 24 October 2024
Dear Hemang, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGeorgiana was a lovely agent who showed us the perfect property that we wanted to rent. She was extremely knowledgeable and professional. Had answers to all our questions and was extremely patient. Definitely recommend Dexters for a rental search.
Kirti · 27 May 2024
Agent replied · 24 October 2024
Dear Kirti, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.