Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotBombarded with aggressive marketing as…
Bombarded with aggressive marketing as soon as I instructed a different agent.
Gabriel · 3 May 2022
Agent replied · 22 October 2024
Dear Gabriel, I am sorry to hear you have been receiving marketing you have not wanted. If you could send us the email address that is receiving this marketing to customerrelations@dexters.co.uk. We can look into this for you. Thank you. Kind regards, Asma Chughati, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding service
Katie in the Kew branch helped me find the right property for me. She responded promptly and gave detailed, informative responses. I can’t recommend dexters enough and the staff are so helpful!Will definitely be referring friends to dexters!
Mass · 5 December 2022
★★★★★ 1/5
TrustpilotUntrustworthy and will steal your…
Untrustworthy and will steal your deposit.
Joe · 30 November 2022
Agent replied · 22 October 2024
Dear Joe,I am disappointed to read your 1* review. If you would like to share some more details I will happily look into this further for you as I am currently unable to locate you on our database.Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat estate agent! Prompt! Professional and reliable!
Alvaro · 23 October 2022
Agent replied · 22 October 2024
Dear Alvaro,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Always reliable and professionalI would highly recommend Dexters
Leone · 16 May 2022
Agent replied · 22 October 2024
Dear Leone, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding experience
From start to finish it’s been an outstanding service. From getting the many potential buyers through the door, to negotiating, and finally the coordination with solicitors, it’s been fantastic. I have absolutely no hesitation in recommending Dexters.
Debbie · 5 December 2022
★★★★★ 5/5
TrustpilotExcellent service
Excellent serviceAgent follow up is close and highly reponsibility
Michael · 14 June 2022
Agent replied · 22 October 2024
Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid like plague!
Avoid, very bad people!
James · 22 December 2022
Agent replied · 22 October 2024
Dear James, I am sorry to read your 1 star review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotThey can cause a lot of unnecessary…
They can cause you a lot of unnecessary stress.
Giulia · 31 May 2022
Agent replied · 22 October 2024
Dear Giulia, Thank you for your feedback, we are sorry to hear what you have experienced. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience with Roy Brooks after 2 other local estate agents had failed to get us a sale. Liz at Roy Brooks guided us professionally and we ended up with a sale at a price we felt very happy with,.PositiveResponsiveness, Professionalism, Value
Carolyn · 23 October 2021
★★★★★ 1/5
TrustpilotRude agent
Rude agent , poor customer service, lack of clarity and accountability
Mary · 26 January 2022
Agent replied · 22 October 2024
Dear Mary. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleSeamless guidance throughout the process.
Alice · 23 October 2022
Agent replied · 22 October 2024
Dear Alice, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGood service and nice people
Cal · 23 October 2022
Agent replied · 22 October 2024
Dear Cal, Thank you for your lovely 5 star review regarding the East Dulwich team. Kind regards, Asma Chughtai, Customer Relations team
★★★★★ 5/5
GoogleWhat a pleasure to find such a friendly and professional team! Roy Brooks suggested a lower price than other agents but argued their case carefully, convincingly and in detail. We liked their approach and found them helpful, direct and straightforward. We sold our house successfully in what was becoming a very difficult market.
Martin · 24 October 2018
★★★★★ 1/5
TrustpilotThe worst estate agents
Bad estate agents. Low efficiency estate agents. Helpless estate agents.
Customer · 24 December 2021
Agent replied · 22 October 2024
We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotThey go way above the standard to give…
They go way above the standard to give Excellent Service
Frank · 3 December 2021
Agent replied · 22 October 2024
Dear Frank, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleFriendly efficient service.
Jennifer · 23 October 2022
Agent replied · 22 October 2024
Dear Jennifer, Thank you for taking the time to leave such a lovely 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI am writing this review to highlight…Gareth Davies, Lettings Manager Surbiton Branch
I am writing this review to highlight the good work of Surbiton Dexters Lettings team.Under the management of Gareth Davies, the team recently helped me secure a good flat.Highly recommended
Paul · 1 March 2023
★★★★★ 5/5
TrustpilotDexters Cricklewood Moritz
Dexters Cricklewood Moritz, great experience!
Julio · 13 May 2022
Agent replied · 22 October 2024
Dear Julio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotSelling experiences
Though I lost my original buyer the team at Hampton Re-marketed quickly and found me a new one almost immediately. This enabled me to still be able to buy the apartment I wanted.
Mrs · 15 October 2022
★★★★★ 5/5
GoogleWe recently bought a house. Roy Brooks handled the translation. They made it as stress free as possible, finding solutions to any problems that arose. They were professional and a pleasure to deal with. When we come to sell, we will definitely ask their advice and to pitch for the sale.
Tina · 24 October 2016
★★★★★ 5/5
GoogleWe had a really good experience with Roy Brooks, they were efficient and the communication was excellent, always available, got us a lot of viewings on our flat and they managed to sell it again in no time after our first chain broke. We would definitely recommend them!
D · 24 October 2018
★★★★★ 5/5
GoogleWe recently sold our house through Roy Brooks. The entire process has been excellent and their team were fantastic. They were very proactive and always kept us in the loop as the sale progressed. Thanks again.PositiveResponsiveness, Quality, Professionalism
Rory · 23 October 2021
★★★★★ 5/5
TrustpilotSold my flat via Dexters Tooting…
Sold my flat via Dexters Tooting Office. Gaz and Michael. They sold quickly as they promised. They were friendly professional always there when I had a question.I recommend this branch.
Paul · 18 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.