Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe team in Dexters is very efficient…
The team in Dexters is very efficient and considerate. We rely on their expertise and support.
Hanwei · 9 March 2022
Agent replied · 22 October 2024
Dear Hanwei, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional Service with a personal touch. First class service in both selling and…
First class service in both selling and buying. Always very helpful and personal attention to detail. Our transactions were long and drawn out (not due to Dexters) and we found them patient and diligent. Would recommend them to friends.
Eileen · 1 March 2023
★★★★★ 5/5
TrustpilotGreat and efficient service from…
Great and efficient service from Donalina my property manager
HH · 25 November 2022
Agent replied · 22 October 2024
Dear HH, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Estate Agents
Great team, good all the way though to completion of sale
Glen · 6 September 2022
Agent replied · 22 October 2024
Dear Glen, Thank you for leaving a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat professional advice from Tallulah Keating from Dexter's
Tallulah Keating gave me great advice and sorted the issues promptly.
LT · 5 September 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat staff
Great staff, specially Property Manager Donalina Gargrupe
Valentin · 16 January 2023
Agent replied · 22 October 2024
Dear Valentin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent estate Agent
Most helpful..great communication to help get the deal done.
Nick · 4 November 2022
Agent replied · 22 October 2024
Dear Nick, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGood sales team
Good sales teamV pro-active sales team, v keen, destroyed the competition, good job.
Rupert · 17 May 2022
Agent replied · 22 October 2024
Dear Rupert, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotConsistent poor communication by Estate…
Consistent poor communication by Estate Agents who just don’t seem to care.
Aran · 4 June 2022
Agent replied · 22 October 2024
Dear Aran, I am disappointed to read your 1 star review. I have forwarded your comments on to the office Director to review your comments with the team. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotTruly awful
Truly awful - do not do business with these cowboys
SpncR · 25 August 2022
Agent replied · 22 October 2024
I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHappy tenant!
I have recently had occasion to deal with Dexter’s as a tenant on two separate matters. Both Ian Sepion and Sheikh Mohsin have responded quickly and both matters were dealt with in an approachable and friendly manner. I have now been a client for 5 years and can honestly say that I’ve always had excellent service.
Sharon · 23 July 2019
★★★★★ 1/5
TrustpilotBombarded with aggressive marketing as…
Bombarded with aggressive marketing as soon as I instructed a different agent.
Gabriel · 3 May 2022
Agent replied · 22 October 2024
Dear Gabriel, I am sorry to hear you have been receiving marketing you have not wanted. If you could send us the email address that is receiving this marketing to customerrelations@dexters.co.uk. We can look into this for you. Thank you. Kind regards, Asma Chughati, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding service
Katie in the Kew branch helped me find the right property for me. She responded promptly and gave detailed, informative responses. I can’t recommend dexters enough and the staff are so helpful!Will definitely be referring friends to dexters!
Mass · 5 December 2022
★★★★★ 1/5
TrustpilotUntrustworthy and will steal your…
Untrustworthy and will steal your deposit.
Joe · 30 November 2022
Agent replied · 22 October 2024
Dear Joe,I am disappointed to read your 1* review. If you would like to share some more details I will happily look into this further for you as I am currently unable to locate you on our database.Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat estate agent! Prompt! Professional and reliable!
Alvaro · 23 October 2022
Agent replied · 22 October 2024
Dear Alvaro,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Always reliable and professionalI would highly recommend Dexters
Leone · 16 May 2022
Agent replied · 22 October 2024
Dear Leone, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding experience
From start to finish it’s been an outstanding service. From getting the many potential buyers through the door, to negotiating, and finally the coordination with solicitors, it’s been fantastic. I have absolutely no hesitation in recommending Dexters.
Debbie · 5 December 2022
★★★★★ 5/5
TrustpilotExcellent service
Excellent serviceAgent follow up is close and highly reponsibility
Michael · 14 June 2022
Agent replied · 22 October 2024
Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid like plague!
Avoid, very bad people!
James · 22 December 2022
Agent replied · 22 October 2024
Dear James, I am sorry to read your 1 star review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotThey can cause a lot of unnecessary…
They can cause you a lot of unnecessary stress.
Giulia · 31 May 2022
Agent replied · 22 October 2024
Dear Giulia, Thank you for your feedback, we are sorry to hear what you have experienced. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience with Roy Brooks after 2 other local estate agents had failed to get us a sale. Liz at Roy Brooks guided us professionally and we ended up with a sale at a price we felt very happy with,.PositiveResponsiveness, Professionalism, Value
Carolyn · 23 October 2021
★★★★★ 1/5
TrustpilotRude agent
Rude agent , poor customer service, lack of clarity and accountability
Mary · 26 January 2022
Agent replied · 22 October 2024
Dear Mary. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleSeamless guidance throughout the process.
Alice · 23 October 2022
Agent replied · 22 October 2024
Dear Alice, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGood service and nice people
Cal · 23 October 2022
Agent replied · 22 October 2024
Dear Cal, Thank you for your lovely 5 star review regarding the East Dulwich team. Kind regards, Asma Chughtai, Customer Relations team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
