Dexters Peckham Rye Southwark reviews

★★★★★ 5/5

Trustpilot

Mario Correia

Mario Correia, Dexters, St Margaret’s, during our recent, urgent need for assistance, responded immediately and organised a builder to come out and view the issue. We felt secure that he had the matter in hand and he explained the process and we have confidence that it is being sorted out.He is not only diligent but also personable (on a recent landlord regular inspection) professional and still approachable.

Vicky · 7 December 2023

★★★★★ 5/5

Trustpilot

I have had a Full Service Agreement for 3 years

I have had a Full Service Agreement with Dexters for 3 years. Have always found that the team led by Natasha have been timely and informative in their responses, issued statements on time, have handled any issues arising with the Tenants smoothly, have communicated any necessary maintenance issues clearly and then arranged for their action quickly and at a fair cost. No problem in recommending them to prospective Landlords.

Ian · 21 October 2023

★★★★★ 5/5

Trustpilot

After dealing with a number of other…

After dealing with a number of other estate agents, dexters definitely stands out from the rest. In particular, my property manager, Nasra Said, has gone above and beyond the expectations to assist in solving the numerous problems that arise on a day to day basis, and performing timely updates when needed.If anyone is looking for a new estate agent / property manager, I would definitely recommend Dexters!

Brandon · 5 December 2023

★★★★★ 5/5

Trustpilot

I wanted to express my satisfaction…

I wanted to express my satisfaction with the service provided by Marco Correa. He recently came to my home to repair xxxx and I must say, his professionalism was truly commendable. Not only did he complete the task to a high standard, but he also exhibited exceptional kindness and politeness throughout the service.Thank you once again for sending Marco to assist me.

Ana · 21 March 2024

★★★★★ 5/5

Trustpilot

Baily is an asset to Detxers

Baily is an asset to Detxers, she has always been 10/10 with the management of the flat we rented through them.

Dennis · 13 October 2023

★★★★★ 5/5

Trustpilot

Jenade was wonderfuf!

Jenade was wonderful! We really wanted a place and she gave us great guidance. She is always available and provides great explanations at all times.

Yoni · 29 June 2023

★★★★★ 5/5

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Grace Sloane was excellent

Grace Sloane was excellent. She negotiated well on my behalf and gave me good advice on how to progress. I'm very happy with the service

28parkside · 28 June 2023

★★★★★ 1/5

Trustpilot

2nd day without boiler at 15 degrees…

2nd day without boiler at 15 degrees thanks to the Dexter Wimbledon bad management and bad maitenance team. It is the second time in 6 weeks. First one we had a gas leak from Monday to Wednesday and they doesn’t care. And when Gas company verified and swich off gas at house, it took more than 1 day to come and restart again. No gas, no heater no warm water. When we contact Dexter agent manager their anwer was: i talked with the landlord and you are more than welcome to live the house if you don’t like it (in writing by email)

Daniel · 7 November 2022

★★★★★ 5/5

Trustpilot

Petros from Dexters is the best

Petros from Dexters is the best. He's very helpful with anything I come to him. Always on the phone and ready to help. Never had bad experience with him. He's very nice and is trying to explain to me to the last detail, what is going on and what is going to happen. I can only recommend his services.

Barbara · 13 May 2024

★★★★★ 1/5

Trustpilot

Really really bad agency

Really really bad agency, worst service ever encountered, especially the hyde park branch.it is always hard to contact them to get things fixed, or get any in-time reply. When we wanted to renew our contract they always pushed back either later or to someone else and then in the end we couldn't make it;Worst part is that they even ignored our deposit refund request (which should be naturally reasonably refunded), even though we check-out several days in advance + hired professional cleaning service they recommended. Again they pushed back to someone else or to the landlord, or to sometime later, anyway after one month we still haven't got our deposit refund back and there's no one taking care of this, they only care about their next tenant, once the deal is made they are just like "vanished", no service at all, completely mess, wouldn't recommend at all !

Ashley · 3 November 2022

★★★★★ 5/5

Trustpilot

Renewal of tenancy.

Donalina Gargrupe has been dealing with the renewal of my tenancy. She has been professional, efficient and friendly and the process has been stress free which is always important!

Sharon · 15 February 2023

★★★★★ 5/5

Trustpilot

Donalina is great to work with :)

Despite some issues in other departments, Donalina has been fab at her job and is very attentive, polite and helpful. She is doing a great job and always delivers.

Sara · 15 February 2023

★★★★★ 5/5

Google

Roy Brooks did a great job for us, in particular Stacy and Liz who were super chilled and easy to work with whilst always keeping sharp on the sale process.

Luke · 10 January 2023

★★★★★ 1/5

Trustpilot

Immediate Action Required for Final Pay

We urgently need Q2 HR Solutions (QQI) and Dexters to address the issue of not providing our final pay, which is a clear violation of Philippine labor laws. Furthermore, they are not recognizing our service from the start.Please expedite the release of our final pay immediately, as we need it to meet our essential needs.

Jess · 22 July 2024

★★★★★ 1/5

Trustpilot

Sharks

We have been renting properties managed by CJ Delamere who then turned into Dexters for nearly 8 years. We were never late with our rent and rarely made any demands on the landlords. However, the last time we moved out - they are trying to extract from us over £500 for cleaning a small unfurnished 3 bedroom house and £200+ for tidying the garden. A total of £700 for a small house with just some cleaning? It is now 2 months later - and they still have not repaid our deposit which was nearly £2K. All the house needed was a deep clean for the new tenants. So, make sure you protect your deposit - if not you will enter into a prolonged dispute and make sure to take photographs at the outset of all the damage to the property when you move in.

RK · 25 October 2022

★★★★★ 5/5

Google

My partner and I just bought our first house with Roy Brooks and honestly couldn't have done it without Stacy Kaur!! She spoke me through every step, helped me know what to expect, what I could ask solicitors for, and pushed things along! She was never too busy to take my call and appreciated my work pattern and would call me out of hours. Buying a house is scary and Stacy took all my silly questions and was patient and kind throughout.

RJosenia · 23 October 2022

★★★★★ 5/5

Google

It was great to work with Elaine on our house purchase. Buying a property in the London market is far from simple, but Elaine guided us expertly from the viewing process right through to exchange and completion. The purchase, at times, became drawn out as a result of our buyer's solicitors, but Elaine worked diligently to communicate with us throughout the process, keeping us and the rest of the chain informed at all times. Informed, experienced and reassuring are three words I'd use to describe our encounters with Elaine and I'd thoroughly recommend her work.

James · 23 October 2022

★★★★★ 5/5

Trustpilot

Property Management

Natalie from the Lewisham Branch has been so helpful and patient, helping me navigate the landlord property licensing process.

Sophia · 18 November 2023

★★★★★ 5/5

Trustpilot

Hassle free rental

Our letting agent Eunice was great, made everything hassle free for our rental near Broadway market. I'd highly recommend her and Dexter's.

Harry · 2 September 2023

★★★★★ 1/5

Trustpilot

*A tenant that you, in Dexters, cannot cheat*

Dexters, the most horrible estate agents in Twickenham: liars, full of tricks, manipulators, incorrect, intimidating and bullying to the people by the phone.It is no surprise to me that Eloisa told me yesterday that they have had many bad experiences with tenants, because in the inaccurate way they pretend to 'choose' prospective tenants, they will always do it wrong, since they only look at who OFFERS MORE AN MORE MONEY for a property...and among these people there are always those who offer ANYTHING to enter a property...and then, afterwards they'll stop paying the rent and start to show that they are not what they seemed to be,...but when there are agents of this kind, unrealistic, lacking in accuracy, not handling from the beginning with real evidence and real documents this is what happens. Then, they deserve all those bad experiences with ' tenants' as they say they have had. In the end they are who choose them, isn't??. Not the landlord, who ignores that these estate agents avoid to put any offer through from any prospective tenants who offers just the asking price or under it.Today, the director in lettings, has spoken to me as if he is a God, full of ego, manipulative, yelling and interrupting because he doesn't want to listen to anyone who confronts him with the reality of all the misery he has in his office, in a word, a shark just ready to devour whoever has discovered to much of the true.I have the habit of recording and keeping the agenda of all the calls made and received from these agents, with the date, time and name of whom I always speak. In addition I also record everything that has been commented in the conversation. This 'manager' when I explained to him my experience with some one in his office on 16th April 2022 he denied even the fact of that person existing in that time in his office, but I can provide the evidence of it because is all documented. But this happens when the estate agents know that what happened by then it may have been false and tricky, and there is when they lie and manipulate the truth in order to avoid confrontation. In addition, people like this manager, expect that we have lost our memory and we do not remember the voices and names of their staff of 6 months ago. This kind of agents are precisely the bad seed of this entire market and they do not want to know anything about the good tenants, they only care to tell you that you have to put about £400 or £600 pounds more than the asked price of any property, when we all know that the landlords already overprice their properties by at least £300 or £400 pounds of its fair value. Now they use the excuse of the inflation, but before, this kind of agents, they had also other arguments or justifications for the same reason: MONEY AND MORE MONEY...you only have to take a look on them and you'll notice why. They only are doing that job in the name of their own greed, not for the fact of housing people and families.So, they only treat well those who are ignorant and do not see their subtle games.In my case and to be honest, I have to say that I make an exception for Nitesh Gurung, who is very professional and really polite and a pleasure to deal with. I suppose they have him there just to attract people to register with them and for the viewings, ...for later become ruthlessly manipulated, tricked and insulted in a very subtle way by the manager and others in his team...who believe they can fool the whole world with their cheap talking.Everything they say about their bad experiences in tenants is only what they deserve, because they are deceived by the same kind of people as themselves.Perhaps it is too much to hope for this bad management and 'its complementary team' to disappear some day from Dexters -Twickenham, to give way to true professionals who know how to CAPTURE those who really are the dream tenants of any good landlord, that is for many years of tenancy (we have 12, 9, 4 and 8 years of tenancies) and taking care of our homes aiming always excellence. Those are the best tenants and not the ones that attract the voracity at Dexter -Twickenham.I say this because there was a time in the early 2000s that we rented for 9 years with Dexters and they were best professionals and they admired us because they always said that "our home was worthy of appearing in the best Home magazines and we should teach people for good accountancy and for always paying punctually without any other problems, etc..."...well, those were other times and the estate agents were good professionals, educated and knew who were the best tenants,...and we still are, but obviously we don't fit anymore in agencies like this one we are referring to.Good with bad does not mix well.*A tenant that you, in Dexters, cannot cheat*

E · 13 October 2022

★★★★★ 5/5

Trustpilot

Having had poor experiences with other…

Having had poor experiences with other agents, I genuinely thought Dexters would be the same. Couldn’t have been further from the truth. I’ve used them as property managers for our portfolio for 3 months now and particular credit to Myra Mettam - she has been very attentive to both us and our tenants with no complaints or issues from either side. Long may it continue 👍🏼

DJP · 5 December 2023

★★★★★ 3/5

Trustpilot

I’m Luke warm about my experience with…

I’m Luke warm about my experience with Dexters. I was not impressed with the way they overvalued my property to entice me in. I had to keep on them to get through a cash sale that really should have been much more straight forward although the buyers solicitor was a nightmare. I didn’t really feel they represented my interests fully but they did get a sale in the end. Though it was well below asking price. At the end of the day I felt like just another seller on their conveyor belt

Veronica · 10 October 2022

★★★★★ 5/5

Trustpilot

We had an inspection by Andrzej…

We had an inspection by Andrzej Szczepaniak. He was very professional, but also easygoing when needed. Always nice to engage with smart people!

Marcello · 15 June 2026

★★★★★ 5/5

Trustpilot

Great experience and no complaints

During my time with Dexters I've received great service from them throughout my tenancy, through both issues and enquiries they have been incredibly helpful and had good communication throughout. I'd like to specifically point out Petros Giorganios who has been of great help over the past few months in sorting out a couple of issues and keeping us up to date throughout

Phil · 1 March 2024