Dexters Peckham Rye Southwark reviews

★★★★★ 5/5

Trustpilot

fully managed carefree letting with Dexters Kingston office

We have been letting our property on a fully managed basis through Dexters Kingston Office. Sonia De Abreu and her term have helped us managing our property for almost two decades by now, and when they say its fully managed, they mean it. It is basically carefree for us, and they tidy up all the loose ends associagted in dealing with tenants requests. Differents sections of Dexters work seamlessly, valuable advice and solutions seems just a phone call away for us.

Mike · 30 January 2023

★★★★★ 5/5

Trustpilot

Alistair Maclean…

The assistance from Alistair Maclean made this transaction much smoother and job as Conveyancer much easier to satisfy my clients expectations. I look forward to working with Dexters again in the future.

Malaika · 26 January 2023

★★★★★ 5/5

Trustpilot

Great service!

I have been extremely impressed with the service I have received from Dexters Teddington during my recent rental search. Sebastian has been my main contact and has been very responsive, helpful, friendly and patient with my many questions! Thank you

Customer · 17 February 2022

★★★★★ 5/5

Trustpilot

Thanks to Donalina and Josh

Thanks to Donalina and Josh from Property Management, our issues were quickly resolved!

TBMAD · 18 May 2024

★★★★★ 1/5

Trustpilot

London Bridge Branch Caused Two Aborted Sales

We appointed the London Bridge Branch to market two of our properties for us.A guy called Magnus managed to find prospective buyers and immediately against my explicit instructions not only stopped marketing the properties but completely took them off the market.One prospective buyer changed their mind and the other knowing that the place has been taken off the market dropped the agreed price by £6k.I told them and Dexters to take a hike.The directors at Dexters shamelessly made up excuses and Magnus became a manager!!DO NOT TRUST THIS FIRM.I have been in the property business for over 25 years and have never seen such outrageous misconduct.PS. The comment below is an attempt to neutralise my experience and comments made here.I made a subject access request and it was proven that our properties should not have been taken off the market.The directors blamed it on a "glitch in the system"!!

Nice · 24 January 2023

★★★★★ 5/5

Trustpilot

Jessica-Joy Beau-Wright was very…

Jessica-Joy Beau-Wright was very helpful. She put the wheels in motion very swiftly to start getting things done with our property!

Kate · 30 November 2023

★★★★★ 1/5

Trustpilot

not competent, lack law knowledge

I would definitely not recommend Dexters, as their service is terrible and far from respecting the law. The employees seem to lack expertise and knowledge.We have rented out an apartment in Ada Place near Broadway Market. It happened several times when the flat was about to sell, that the agents illegally came to the flat with potential buyers without notifying us in advance, or telling us only a few hours in advance. Once, I have been working from home and the agent came to the flat without 24-hour notice and tried to kick me out of the flat for the time of the viewing. I did not call the police as I couldn't bother because I was busy. Not only did he proceed to the viewing when I was working from home, without our permission, but he shouted at me, and disturbed my normal life and work. Moreover, the place wasn’t maintained by them, as required by law during our tenancy when things were broken or in bad condition like moulds, rusty handles or paint coming out of the wall. Now, when together with my flatmates we moved out from that flat on 19 Dec, as we found a much better place, we still didn't get any deposit back for more than month after moving out. Also, Dexters agent, Fahima Miah doesn't want to provide us with any information about the deposit scheme, which is also illegal.Dealing with Dexters is just such a pain, and if you don't want to be involved in any legal cases, I would recommend you stay far away from them.

Joanna · 20 January 2023

★★★★★ 5/5

Trustpilot

Professional Services

David Hughes, Anthony Barnes and Lily in Lettings were exceptional. I am looking for a property to rent and all the above were extremely helpful, professional and reassuring. Thank you so much. I would highly recommend.

Catherine · 19 August 2022

★★★★★ 5/5

Trustpilot

Donalina from Dexters Teddington

My experience of work with Donalina is very positive. She is very responsible and professional, answered my emails very prompt.

Igor · 22 December 2023

★★★★★ 5/5

Trustpilot

George Bromage was very helpful

A huge thanks to George Bromage in the Management Team for all of his efforts! He is always responsive and helpful.

AR · 28 November 2023

★★★★★ 5/5

Trustpilot

Solid

Always get a prompt response, with good understanding and sound advice.

Prateek · 23 September 2026

★★★★★ 5/5

Trustpilot

Excellent manager

I am so pleased Joe Hogg takes over my renting case. He is very efficient with really good communication which I can trust him with confidence.A special thank to Joe again Definitely highly recommended to friends and relatives.

Siu · 18 May 2022

★★★★★ 5/5

Google

This estate agent was extremely helpful and professional right from the word go. Elaine was helpful and encouraging from the very start of getting my house onto the market.Liz took over from there on the selling process right through to completion and she was very knowledgeable and thorough, encouraging me through any difficult phases. I thoroughly recommend this team especially Liz who took us right through to completion and beyond .PositiveResponsiveness, Quality, Professionalism

Christine · 11 December 2021

★★★★★ 5/5

Trustpilot

Professional and tenacious

Most people think that estate agents take photos of their houses, show a few people round and then sit there and wait for the money to roll in. As an agent of 20 years' experience I can assure you that is not the case. Getting the buyer is the easy part. The hard part is holding a chain together and working with everyone else to get to an exchange. I was recently in a chain with Alistair and, had it not been for his tireless prodding, nudging and cajoling, the sale would not have happened. In estate agency we play the long game so if you want a professional agent use Dexters.

Nicole · 17 January 2023

★★★★★ 5/5

Trustpilot

Very happy with the service provided by…

Very happy with the service provided by the Property Management Team in Dexters Teddington. Thanks to Donalina and Bethany for all their help.

Macca2509 · 9 October 2023

★★★★★ 5/5

Trustpilot

Sale of a Flat

Dexters efficiently arranged for a number of viewings of my flat when it was placed on the market. When those did not produce any offers, they gave me helpful advice about the level to which to reduce the selling price. They were patient and persistent throughout a few more twists and turns in the whole process, which lasted several months. In summary, I thought the people I dealt with were very competent in what they did, and also genuinely wished to do the best they could for me as an individual customer.

Peter · 13 January 2023

★★★★★ 1/5

Trustpilot

Lacks understanding

Avoid, tried to force us to put in an offer after only a few hours without viewing property. Stated landlord needed our offer in despite only one other offer being put forward and viewing booked for next morning! Attempted to force us into 36 month contract 'to be picked' for a rental property. Even in the current London rental market craze, it's uncalled for and gross.The company lacks professionalism and understanding. Didn't feel 'adequate' as mature students requiring a HMO. Will not be using again.

Emily · 10 January 2023

★★★★★ 5/5

Trustpilot

Best agency and consultant

We have just found our new apartment via Dexters Tower Bridge! I would like to recognize Konrad Holewa who has managed the process and made the experience of renting a new flat very easy. He was arranged an extra viewing for us when we requested it, he has provided us clear guidance on what is needed and he has always replied to our requests and questions swiftly. I highly recomment Konrad and Dexters Tower Bridge!

Iulia · 18 June 2023

★★★★★ 5/5

Trustpilot

Wonderful service!

Myra and team have managed my rental property for years now and always provided a professional and timely service. Recommended to all.

Shane · 28 October 2023

★★★★★ 5/5

Trustpilot

Successful tenancy renewal

A big thank you to Anthony Grundy for his good advice and for taking the time to carefully negotiate a rent increase with a longstanding tenant.

Alison · 14 July 2023

★★★★★ 5/5

Trustpilot

Battersea Branch - Vicky

Vicky at Dexters Battersea has been very helpful in setting up our tenancy, and answering our queries on the property

Tom · 13 December 2023

★★★★★ 5/5

Trustpilot

Myra is my “go to” contact

We have rented our house for 8 years now and Myra has always been my “go to” contact. She has consistently responded to any queries quickly, liaised with our tenants and sorted any repairs needed with timely and well priced solutions and recently managed the process of disposing of some furniture and acquiring new to suit our new tenants. She makes owning and letting a property from overseas very viable.

Consumer · 26 October 2023

★★★★★ 1/5

Trustpilot

Stranger walked into my room while i was sleeping

1. Dexters gave keys to ‘maintenance worker’ to check our bathroom without letting us know so I was sleeping naked when he walked into my room.2. Landlord attempted to charge us £500 damge cost for a small 2 bed flat 2 months after we moved out, some dents they showed us were already there when we moved in, clearly indicated in our check-in report.3. They claimed meters are professionally managed by Dexters but when the energy supplier charged us after repairing the electricity meter, Dexters refused the responsibility to pay us back. After my own investigation with the energy supplier, I found out that the landlord used a ‘substitute meter’ instead of a legitimate meter. We tenants clearly are not responsible for paying the replacement of a knock-off. We have moved out for more than 3 months and this issue is still not resolved yet.4. It has been more than 3 months since we moved out and still haven’t received our deposit back.(Once they phoned us early in the morning which woke us up, just to ask whether we have set up an account with Thames Water -6 months after we moved in)

Sara · 6 January 2023

★★★★★ 5/5

Google

Such amazing service. Our estate agent Carmen has been wonderful, she's consistent, personable and I believe she genuinely cares. I highly recommend!

Amika · 23 October 2023