Dexters Peckham Rye Southwark reviews

★★★★★ 5/5

Trustpilot

Dexters have managed my property for…

Dexters have managed my property for rent for the past seven years and, through thick and thin - including the wretched COVID years - have done a brilliant job no matter what issue arose (and there have been a few). The whole team, whose members have changed during this long period, have always been prompt communicating and responding. I particularly wish to single out Charlotte Alsford, who has been a fantastic support since she joined the team, including especially in dealing with the insurance company over a protracted subsidence issue. All credit to this highly professional and, what's more, adorable person.

Laurent · 27 July 2025

★★★★★ 5/5

Google

From the outset Roy Brooks were pro- active in selling my property. They were consistently helpful and supportive throughout a difficult process. Jaydene was excellent at keeping me up to date with information and keeping all parties in the chain on task. I am very grateful for all the support I received.

Liz · 23 October 2022

★★★★★ 5/5

Trustpilot

Thanks Natasha and team

We have been renting the same property for the past five years and since the beginning, Natasha Bedenik and her team have always been very kind, polite, helpful and efficient. Thank you Natasha, Saad, Indrit and others. MD & KP.

MD · 24 October 2023

★★★★★ 5/5

Trustpilot

Joe was really helpful throughout the…

Joe was really helpful throughout the entire renting process, keeping in contact with updates regularly. He was direct and honest with his thoughts and turned around the listing in a speedy fashion. I'd definitely recommend.

David · 15 February 2024

★★★★★ 5/5

Google

We sold our flat through Dexters and can only recommend them in the highest terms. Sandra and the team were really proactive in selling the flat. Highly recommend them if you're looking for a professional, helpful and friendly sales experience!

Jenny · 23 October 2023

★★★★★ 5/5

Trustpilot

excellent service

I would highly highly recommend coming to dexters, the staff here are incredible especially Khadija in the city and east team 3, she gave excellent service and helped answer all my enquiries and now all my issues are solved!

Sameeya · 15 November 2023

★★★★★ 5/5

Trustpilot

We had a window in our flat…

We had a window in our flat unexpectedly shatter this week, which ended up being more stressful than we anticipated due to delays and confusion around getting it repaired. Throughout the whole situation, Ryan Campbell, the property manager was absolutely fantastic. He took the time to listen to both me and my housemate, offered clear and practical advice, and made sure we felt genuinely supported.

Rose · 19 December 2025

★★★★★ 5/5

Trustpilot

A big thank you to Rai Gega, our Tenancy Manager

He was helpul and supportive during our recent tenancy renewal in Hanwell and also managed a quick turn-around, so that our tenancy was renewed in less than a month.

Loredana · 18 September 2026

★★★★★ 1/5

Trustpilot

Stay away & don’t fall for their tricks

Dexters is one of the worst lettings agencies I had the misfortune of dealing with. Here are the list of just few of things that happened while renting one of their properties in Kensington.- on moving in: pizza was found behind radiator. Hair everywhere. They admitted to only having spot cleaned the property- front lock was not working and got stuck in the property multiple times having had to climb out of the window. Would not immediately deal with the issue- had to have the flat professionally cleaned- all the cupboards were broken, toilet leaking, boiler (in the bedroom) rattling- front window on a ground floor flat not lockable (little bit of a security hazard)- impossible to get hold of anyone- no insulation, had a 2 year case with the council as the property below was a student accommodation and the noise / cigarette smoke was unbearable in the bedroom. Dexters didn’t acknowledge - no maintenance was every carried out- boiler had to be shut down as it was a safety hazard and a danger to tenants. Not hot water or heating in the middle of winter for weeks- during viewings to relet the property, there was never a 24 hour notification that strangers would enter my property / sometimes was not notified at all. They broke a lamp and caused other issues during each viewing of which I didn’t know about happening - they did not admit to breaking into my property so had to open a case against them- did not respond or take any of the legal issues seriously- tried to cover up the breach of contract with a £150 John Lewis voucher- never heard from a property manager - went in to ask for the spare set of keys in their office and they just handed it out without confirming who I was- they tried to blame the owner of the property and made them pay for breaking the law- they turned around and said that I addressed the complaints to the owner when in fact it was dexters - they will always try to do check outs at the property when you are not available. Make sure you find out who is doing the property check out and do it on the phone together. Record it.Anyone who is in similar situation please don’t give up. What worked for me is to 1) complain to the director at the branch who will insult you with shutting the conversation down, probably a £50 compensation and say they are not responsible. 2) take this further and even if you don’t have one say you have a solicitor and are reaching out to the Managing Director. 3) write and official complaint to the MD. They will tell you that the branch director will reopen a case at the branch. 4) they will offer you something higher, always ask for it in a written format and not the phone 5) if you are unhappy then take it to the (free) legal complaints body (usually The Ombudsman) 6) don’t give up, push through and hold them accountable so that they stop taking advantage of tenants and ruining the renting experiences and temporarily their lives

CST · 10 April 2024

★★★★★ 5/5

Trustpilot

I've previously been a Dexters tenant…

I've previously been a Dexters tenant since 2022 and whilst I have concluded my tenancy with them, I'd like to give Olivia Singham a big shout out for being so helpful in processing the end of my tenancy. She is very proactive and responsive, very flexible in terms of the demands from both the tenant and landlord side. Great job all around and many thanks!

Cristhel · 17 December 2025

★★★★★ 5/5

Trustpilot

Olivia Singam was really helpful upon…

Olivia Singam was really helpful upon our move in! All queries were dealt with promptly and efficiently!

Charles · 17 December 2025

★★★★★ 1/5

Trustpilot

Disappointed !

Ed******. One of the sneakiest agent.He harassed us to let people do some works and we found out that they have been using utilities and had us pay for it. Hundreds of pounds...He just kept ignoring phone calls and emails and randomly replying to say that he is discussing with the company to get us paid back.I wouldn't trust dexters agents. They will lie to you and make you believe that you're having a good deal (e.g. asking to not discuss rent with neighbours, which I did obviously and literally had a group chat) then harass you to leave them a review on-line. SMH.And if the review is not positive, they will try to get it removed!

Ff · 8 April 2024

★★★★★ 1/5

Trustpilot

Horrible - avoid

Awful experience with Dexters, in particular with the Chiswick branch. Since day 1 moving into a rental property managed by Dexters, we’ve had countless issues that they have taken ages to resolve, some of them still unresolved. The property was dirty with terribly stained toilets and mould in the fridge and a dishwasher covered in black mould. Showers don’t work, heating doesn’t work, there’s a leak in the kitchen tap, not even the mailbox had a key nor could be closed. I’ve had to chase them time and time again to get issues resolved, yet they take weeks before doing anything, and have refused to replace the dishwasher. 4 months later we are still having to chase to get issues resolved that we reported on our moving day. We absolutely do not recommend letting a property that is managed by Dexters, they will take your money and do nothing to resolve your issues.

Natalia · 8 April 2024

★★★★★ 5/5

Trustpilot

Jadasa is an excellent property…

Jadasa is an excellent property manager! Jadasa responds promptly to calls and/or emails and coordinates maintenance/repairs to be completed in a timely manner. Oftentimes things are repaired same day. I am grateful to have her managing our home.

Alexandra · 30 November 2023

★★★★★ 5/5

Trustpilot

Big thanks to Nathan at Dexters…

Big thanks to Nathan at Dexters Kennington who was really helpful & flexible in showing us a property (we eventually bought) at short notice...twice. He was very knowledgeable but willing to ask the sellers anything he wasn't 100% sure on. Would recommend very highly!

Sam · 27 June 2023

★★★★★ 5/5

Trustpilot

The Team made it extremely easy to move…

The Team made it extremely easy to move in. They addressed all of our concerns quickly and efficiently. Petros was always on hand to talk and he listened with ease.

Rohan · 16 May 2024

★★★★★ 5/5

Trustpilot

Rachel in NW London responds quickly…

Rachel in NW London responds quickly and practically to any issues arising in managing my flat. She is available to tenant and landlord alike. She respects my interests while recognising that the property is the tenant's home. Thank you Rachel.

Sarah · 11 October 2023

★★★★★ 5/5

Trustpilot

Ella from Dexters

Ella, as always is a great Representative for Dexters. Always polite, knowledgeable and helpful.

Steve · 20 May 2026

★★★★★ 5/5

Trustpilot

I have immense gratitude for Jadasa…

I have immense gratitude for Jadasa Andjadiumi as she's helped me so much during my time with Dexters. Jadasa was always kind and professional with me. She was invested in finding solutions to my problems. Thank you so much!

Alis · 30 October 2023

★★★★★ 5/5

Trustpilot

I submitted an issue in my flat and…

I submitted an issue in my flat and they get back to me promptly! Petros was really helpful and ensured that my concern will be resolved asap.

Mohammad · 5 July 2024

★★★★★ 1/5

Trustpilot

BAD EXPERIENCE WITH BUYING FLAT

Purchased our first flat from Dexters, they delayed giving us the key by ten days to give them enough time to paint and clean flat. After 10 days we received a filthy flat, with furniture left behind, not even one surface was clean. No paint either. They blamed it on 'third party'.Horrible experience. Would not recommend to work with them to buy property. We had the worst experience buying our first flat with them. AVOID AVOID AVOID

AQ · 29 May 2024

★★★★★ 5/5

Trustpilot

Alistair Maclean was a pleasure too…

Alistair Maclean was a pleasure too work with form a conveyancers point of view - willing to help but also willing to let us do our work and keep the parties happy and informed.

DB · 16 February 2024

★★★★★ 5/5

Trustpilot

Excellent Service. Many Thanks to Mia

I assume everybody knows how difficult to rent a flat in the Uk for a first time…However I would say many thanks to Mia for making this happened for me. She’s been there anytime I need a help. She even answered my silly questions, guided me and helped me to get a beautiful flat. Many thanks.Kerem

Kerem · 9 March 2022

★★★★★ 2/5

Trustpilot

Took 10 months not to sell my flat

Dexters tried to sell a flat for me. The branch manager won my business by proposing a high valuation which in the end turned out to be unrealistic. However, I then received an offer quickly and accepted it. Then, in spite of my doubts about the buyer and several conversations with the guy at Dexters who was supposed to chase the buyer, 6 months later the buyer pulled out. Dexters put the flat back on the market and claimed to have found buyers who turned out to be false leads. After 10 months I gave up and used another, more realistic agent who isn't with a large chain of pushy salespeople. He gave good advice about pricing (and then about reducing the price), got an offer and has now taken the sale to completion. This positive experience has made me realise what a mistake it was to use Dexters in the first place.

Philip · 28 March 2024