Dexters Peckham Rye Southwark reviews

★★★★★ 5/5

Trustpilot

Brilliant tenancy changeover incl. redecoration by Dexters

As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.

Daniel · 27 October 2023

★★★★★ 5/5

Trustpilot

My family and I acquired a letting…

My family and I acquired a letting through Chard Fulham Road and frankly the management support was dreadful; fortunately Chard was acquired by Dexters and the new Property Manager Sylwia has been fantastic. Issues are dealt with both quickly and efficiently.

Matt · 21 January 2026

★★★★★ 5/5

Google

Dexters were a dream to work with on my recent (and hopefully last!) purchase of a house. Special shout out to Andrew who helped throughout the process - great communication and reassuring and even if he was out another team member would pick up any query and made the process as painfree as possible. Thank you so much

Kavita · 25 May 2024

★★★★★ 5/5

Trustpilot

Outstanding service

Had an inspection today with Kirlon Sanchez he helped me a great deal and helped me in fixing my additional problems. Kirlon has been been a help multiple times over the past 2 years

Jacob · 20 March 2026

★★★★★ 5/5

Trustpilot

Im giving five star only to Connor…

Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!

Laura · 5 September 2024

★★★★★ 5/5

Google

Having given first dibs to the team that we bought our Nunhead house from, we had to call the Midwives when nothing was doing. Liz & Co took over and delivered the major change we needed. COVID-19, a confrontational divorce, a collapsed chain, a volatile market, the immutability of Sod's Law created the storm that Roy Brooks sailed us all through - bloody but unbowed! They are really good, they will do cartwheels on viewings, they get the fluffy stuff and are hard nosed enough to help you make the tough decisions and get the job done. Thank You Liz & the SE London Legends at Roy Brooks!PositiveResponsiveness, Professionalism

Dan · 23 October 2022

★★★★★ 5/5

Google

Cant thank the team enough. My sale took nearly two years due to issues with cladding. I was one of the lucky ones whose building was awarded the safety certificate but it was very stressful. I was supported the whole way through by the team. When I had to move and leave the property unoccupied they ensured everything was handled for me and they took away a lot of the stress. In particular I want to thank Stacy Kaur who was always on hand with a supportive call and when I finally completed today it was lovely to get one more call for a celebratory catch up. Thank you!PositiveResponsiveness, Professionalism

Kelly · 23 October 2022

★★★★★ 5/5

Google

A big thank you to Julia and the Roy Brooks team. After my first buyer fell through they quickly mobilised marketing and had multiple offers once more. It was important to have a strong committed buyer in order to save my Onward purchase. I also wanted a family to have it to once more breathe life back into my family’s home. The team fully understood that was the priority, and accepted the offer that best afforded this as opposed to the highest offer.

David · 23 October 2022

★★★★★ 5/5

Google

Completion was last week on both sale of my former house and purchase of a new house through Roy Brooks. I am delighted this has all gone through. The sales team has worked very hard on my behalf and been highly supportive when issues have arisen. Liz and Elaine, the two agents who led on the house purchase and the house sale have communicated with me, the vendor and the buyers at very frequent intervals so that I was kept informed about progress and setbacks. I've gained considerable respect for estate agents during this process. The team has definitely earned five stars! Sally Lynes

Sally · 23 October 2022

★★★★★ 5/5

Google

We were so impressed by the level of service from Roy Brooks. Jaydene managed our sale and was always accessible and responsive, we really felt we could trust her judgement. One of the things that stood out was that the whole team took an interest in our property and were respectful of our requirements as sellers, for example, scheduling viewings in blocks which made it easier for us to manage with our young family. The photographer was excellent too, and incredibly patient as we followed him around the house whisking the kid's stuff out of shot. Moving is inevitably stressful but I think the team at Roy Brooks did all they could to lighten the load and are happy to recommend them.

Aisling · 23 October 2022

★★★★★ 5/5

Trustpilot

Always a smotth experience

Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to

Craig · 31 July 2024

★★★★★ 5/5

Google

Thank you Edward and Sandra for your excellent service these past couple of months in helping with the property purchase (and tricky chain above), not sure where I'd be without you. Top quality comms and always friendly, helpful and happy to go the extra mile. Highly recommend Dexters and Edward + Sandra. Thank you!

Felix · 24 July 2024

★★★★★ 5/5

Trustpilot

Elli and her brilliant team have been…

Elli and her brilliant team have been true angels from start to finish. As first-time buyers previously missing out on properties to cash buyers, we had gone through the motions of dozens of viewings and offers. After falling for the flat right away, Elle was so quick to present and submit our offer form that it helped show the sellers how keen we were. Ultimately their liaison on our behalf helped ensure the sellers we were the right match for their property. Without her it wouldn’t have happened and we are so grateful. Elli stayed on top of things and always reassured us by keeping the progress at a steady pace. Her efficiency and responsiveness was a huge help during what could have been a stressful period for us. We can’t thank Elli and the team enough for helping us find our new home for our next chapter ahead. ❤️

Caroline · 30 September 2022

★★★★★ 1/5

Trustpilot

Poor service, very disorganised and poor communication

Dexters Clapham - Poor service, very disorganised and poor communication. My housemates and I were coming to the end of our tenancy and had booked a moving van to move our belongings out of the flat. The afternoon that the moving van arrived, we came home only to discover that a member of dexters locked the other deadbolt of the door to our flat of which we didn’t have a key (we never received the key and attempted to contact them several times prior regarding this but they didn’t respond so we did not have the additional key for the other deadbolt lock during the duration of our tenancy). A member of the team had entered our flat to show a prospective tenant the flat and that’s when they locked the deadbolt lock. Naturally we attempted to make contact with a member at the office so they could unlock it for us. According to the website and their office, Clapham Dexters closes for the day at 20:00. We tried several times to contact them with no luck and we even tried to go to their office to seek help but there was no one there!!!! It was around 17:30-18:00 when we got home to find the deadbolt locked this so to discover that there was no one in the office during the indicated office hours when we tried to seek help... We were very upset!After multiple attempts, we finally got in touch with someone who said that they could get someone to come and unlock our flat door in 2 HOURS. At this point, the moving van had already arrived and we were getting charged by the hour while we were waiting for someone from dexters to unlock our door. We did indeed end up waiting 2 hours. The dexters representative we finally got a hold of on the phone told us that we’d be able to get compensation for time we were charged for the moving van while we waited for dexters to sort the problem, but when we reached out about this, they ignored us completely and it took us reaching out to several people and sending several emails before someone replied to our query, which was a week + later. When someone finally responded, they refused to take any responsibility, let alone arrange compensation for their error. Our biggest issue was not that the deadbolt was locked but it was the fact that there was no one in the office during the hours of business it should be open according to the website/office so that someone could assist us and sort out the problem that THEY caused!!!!! It is also appalling that it took 2+ hours for them to sort out the problem thus costing us money out of our own pockets!!!!!!!! Special shout out to Dunica Sinclair who used the cop out excuse that the person who locked the door was a “trainee”. This isn’t an excuse as to why it took someone 2+ hours to come and help us. Perhaps she needs to ensure that she trains her team properly and that she ensures that she has staff working at the office during all business hours of each day as indicated. Your customer service skills needs some work. You too Edward Jenner - you took DAYS to reply to our queries but you would happily send us emails telling us you’ve arranged for someone to view the flat as our tenancy comes to an end. Also, there was a change of date to our end of tenancy which we confirmed with our landlord weeks prior to end of tenancy. We sent this information to dexters, but it took multiple emails from us to them regarding this and weeks for them to amend the date. They ignored the communication from us but kept sending us emails without the date amended. They can’t even organise the process of the end of tenancy properly! We also had to constantly make contact post end of tenancy so we could get our deposit back… it took another whole month before they released this to us. If we didn’t make contact on multiple occasions, we probably still wouldn’t have our deposit back. They’re quick to take your money but treat you like trash when you’re leaving. I know of several other people who had a similar experience with this real estate agency. Never will I deal with Dexters again! Proceed with caution…

Germaine · 24 September 2022

★★★★★ 5/5

Trustpilot

i'm very grateful to our property…

i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.

Miola · 14 May 2026

★★★★★ 5/5

Trustpilot

Fantastic service - E8 Hackney Office

Fantastic service! Always so responsive and friendly. They did some fantastic negotiation on my behalf. Head and shoulder above any other estate agents I’ve ever come across. Everyone was excellent but special thanks to Sami and Will, the practice manager, who worked tirelessly on my behalf and were always ready with great advice for a tricky transaction.

Marsha · 23 May 2024

★★★★★ 5/5

Trustpilot

Excellent Performance

We’ve been in the same company since we’ve started letting our property in Wapping. Natasha Bedenik has been consistent with her communications with us and the overall condition of the flat. She truly cares about her work and the satisfaction of both parties. We never had an issue with Natasha and we thank her for her excellent performance in managing our property since 2015. Allan & Laurent.

Ivan · 23 October 2023

★★★★★ 5/5

Trustpilot

Positive and professional experience

In a situation which by nature is high stress and emotive (especially during current market), Dan has been nothing but brilliant with us throughout. Personable, high level of communication and made himself available to us right the way through- a real contrast to some who I have been involved with in the past. We are very appreciative of the positive and professional service and experience we have had with Dexters.

Millie · 7 August 2023

★★★★★ 5/5

Trustpilot

Dexters in Kingston, best letting agent!

Been with Dexters in Kingston Upon Thames for over 6 years now and can't say nothing less good. They are an amazing team overall, always ready to help when needed. They actually care for their tenants. Special shout out to Lucy Curtis, who takes the "dealing with the letting agency" to a whole different level, with a very personal and caring touch.Thank you Dexters Kingston for having us for this 6.5 years!

Marta · 12 June 2023

★★★★★ 5/5

Trustpilot

While we couldn’t quite find the…

While we couldn’t quite find the perfect match, Katie from Dexters in Chiswick was incredibly helpful during our property search. In fact, we think she might just be the best agent in the world! Her dedication and support were invaluable throughout the process. If you’re on the hunt for a property and want an exceptional agent, Katie is the one to turn to

Emre · 21 January 2024

★★★★★ 5/5

Trustpilot

Dexters Tooting are brilliant

We just sold our home with Dexters Tooting and they were incredible from start to finish. I was wary about estate agents generally but Dexters quashed all my doubts immediately. They offered us a very competitive valuation and a great rate and they were so quick to set up photos and organise viewings. The sales team were courteous and informative throughout when organising viewings - giving us plenty of notice and being very communicative. Big shout out to Margaux who managed our sale and Esta who progressed our sale with the solicitors - incredible communication and speed throughout the process. Dexters Tooting are giving estate agents a great name - would recommend in a heartbeat!

Peter · 16 August 2022

★★★★★ 5/5

Trustpilot

Myra Mettam has been my point of…

Myra Mettam has been my point of contact with both Sebastian Roche and Dexters for the last few years. She has always been pleasant, polite and professional when dealing with any issues that may have occurred when letting out our property. We have not had any issues with our tenants that have not been resolved seamlessly through the ministrations of Myra. Thank you Myra very much!

Jane · 28 October 2023

★★★★★ 5/5

Trustpilot

Knowledgeable and Professional!

My experience working with Jemima Wood at Dexter Chelsea and Belgravia was very pleasant. Although I was the buyer in the transaction, I can't express enough how impressed I was with Jemima’s professionalism and dedication in representing the seller. During our very first interaction, Jemima demonstrated an exceptional understanding of the local market. From the acceptance of my offer to the exchange of contracts and completion, Jemima was genuinely committed to ensuring a smooth transaction, with effective communication on both sides.I truly appreciate Jemima’s expertise and the teamwork and support from the staff at the branch. I will definitely consider Dexter for any future real estate needs or when it comes time to sell our property. I am sure the seller shares the same sentiment.

Elizabeth · 8 October 2024

★★★★★ 5/5

Trustpilot

We had a very positive experience with Rai

We had a very positive experience with Rai Gega throughout the tenancy change process. He was always helpful, responsive and clear in explaining each step, and he made sure everything was completed properly despite the process taking some time. We really appreciated his patience, professionalism and support throughout. Thank you, Rai!

Flaminia · 9 October 2026