Trusted Agent profile · Southwark

Dexters London Bridge reviews in Southwark

4.4

★★★★★ Great

2,429 reviews across 2 platforms

54 Borough High Street, Southwark, London, SE1 1XL, SE1 1XL

Dexters's office in Southwark, at 54 Borough High Street, is rated 4.4 out of 5 across 2,429 reviews on two platforms, including 443 Google reviews rated 4.7.

Google logo

4.7 / 5

443

Reviews on Google

This office

Trustpilot logo

1,986

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Percy Bodington, Sloane Square

Percy in Lettings Sloane Square made the journey of renting an apartment as easy as possible, instead of it being a stressful process it turned out to be joyful from his perseverance and communication . Percy was extremely patient and accommodating.

Eve · 29 October 2022

Agent replied · 24 October 2024

Dear Eve, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Petros is an excellent property manager!

I had a really good experience meeting with Petros for our recent inspection. He was friendly and smiling the entire time, which instantly put me at ease. He took the time to thoroughly explain everything and patiently addressed any concerns or issues I had. It's refreshing to have a property manager who is so approachable and genuinely cares about the tenants.

Vicky · 11 September 2024

Agent replied · 24 October 2024

Dear Vicky, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Richard Williams has been fantastically helpful with regards to my enquiries, thank you kindly!

Rohan · 25 August 2024

Agent replied · 24 October 2024

Dear Rohan, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

As prospective tenants, it's been great working with Ruby so far ahead of our upcoming rental in London Bridge. She has been polite, responsive and understanding of our needs. We hope this level of care & attention continues into our tenancy, as this will be refreshing compared to other estate agents we have worked with also making her an asset for Dexters!

Kish · 25 August 2024

Agent replied · 24 October 2024

Dear Kish, Thank you for your kind comments regarding Ruby and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Lee was great, setting up the appointment was great, and he did a good job of preparing me for the viewing, and showing me round.

Ross · 28 January 2024

Agent replied · 24 October 2024

Dear Ross, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma, Customer Relations Tea

1/5

Trustpilot

Way to pushy!

I chose not to use Dexters to sell my flat. The amount of hassle I got afterwards is unbelievable. I'm leaving this review as I just received yet another phone call asking if the sale has gone through. This is about the 6th call in 2 months, I have never replied any of them and they are still so pushy and disrespectful. Emails too! @Dexters - I just forwarded an email that I sent to our local Dexters for you.

Maura · 10 August 2023

Agent replied · 24 October 2024

Dear Maura, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Lee has been really helpful in finding the right property for me! Personalized approach and very polite. Highly recommend

Edwin · 27 May 2024

Agent replied · 24 October 2024

Dear Edwin, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Lee is wonderful agent. Very professional and punctual. He gave all possible information about the flat during the viewing

Paresh · 27 May 2024

Agent replied · 24 October 2024

Dear Paresh, Thank you for your kind comments regarding Lee and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

I have used Dexters London Bridge for many years for marketing and renting my properties in London and always receive a high level of service. Over the years I have built a good professional relationship with Alex Link and most recently Tony George. Tony brings a great proactive approach to his role and his communication from marketing the properties to receiving an offer is great. As a landlord I have no hesitation in recommending Dexters London Bridge.

Vikesh · 25 October 2023

Agent replied · 24 October 2024

Dear Vikesh, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Liars

Liars - complete disgrace.St John's Wood branch were selling a flat for my partner, found a buyer who was apparently ready to go, mortgage in place etc. After months of poor communication, they emailed stating the deposit was received and contract had been signed.However, this was found to be completely untrue. No response from the company, the agent is now apparently on leave, and no explanation from management. Months wasted and thousands in lost rent.Avoid at all costs and choose a professional company instead.

Chris · 7 August 2023

Agent replied · 24 October 2024

Dear Chris, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer

5/5

Trustpilot

Excellent service from Bailey

Bailey Strutton is absolutely superb! She always replies to emails and immediately, she is extremely polite, professional, and efficient.

Alina · 24 May 2024

Agent replied · 24 October 2024

Dear Alina, Thank you for taking the time to leave a wonderful 5* review. Bailey will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Google

Noelia was exceptional in addressing all our queries promptly. She consistently kept us informed throughout the entire process. Overall, it was a superb experience; we will recommend her without hesitation.

Maria · 9 April 2025

5/5

Trustpilot

Jack - attentive and a pleasure to work with

We worked with Jack to find a new place and he was a pleasure to work with. He stayed in touch with us through WhatsApp, which was very helpful for me with my busy work schedule. Jack was attentive, sharp and positive 😊 Thank you for your help!

Ilona · 6 November 2021

Agent replied · 24 October 2024

Dear Ilona, thank you for your 5* review. We are thrilled to read that you had a positive experience and we hope we can assist you again. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Lee was great at showing us around the property and explaining the offer process. Also thanks to Shannon for organising the viewing and being quick to answer calls/emails.

Lada · 10 November 2023

Agent replied · 9 November 2024

Dear Lada, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Garziana Doronzo

Garziana Doronzo is the manager of a property I own in London.She responsive, proactive and knowledge about the property and is able to solve problems that occur.Apoorva Vyas

Apoorva · 9 November 2023

Agent replied · 24 October 2024

Dear Apoorva, Thank you for taking the time to leave a wonderful 5* Google review. Graziana will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would like to say thank you to Helen Hughes for an excellent job to find my dream property. Helen was amazing. Since our very first meeting she stood out and was well prepared, knowledgeable and honest. She made the process very smooth and easy. Her professionalism is beyond words. I cannot recommend her enough!

Frank · 12 January 2020

Agent replied · 10 January 2025

Dear Tom, Having read your review, we would like thank you for your feedback about our London Bridge Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Benjamin Templeton at dexters Kentish…

Benjamin Templeton at dexters Kentish Town was very helpful.

Bailey · 17 November 2025

5/5

Google

We are currently looking to rent a flat near Borough market, and Lucy has been a great help so far! I am sure she will find us the perfect flat! Thanks again Lucy and see you soon again :)

Marion · 11 December 2022

Agent replied · 10 December 2024

Dear Marion, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Yearly inspection.

I was visited by Donalina Gargrupe for my yearly inspection. I found her professional and friendly and she took note of some small outstanding issues. She gave me an update two days later and assured me that everything is being dealt with. I’m very impressed by her promptness and for keeping me abreast of the small repairs that need to be done. An excellent agent.

Sharon · 15 June 2024

Agent replied · 24 October 2024

Dear Sharon, Thank you for taking the time to leave a wonderful 5* review. Donalina will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters were a joy to work with.

Dexters were a joy to work with. They were instrumental in organising the sale in a complex and long chain. Aidan was so helpful in finding our property and Esta looked after us and kept everything on-track going above and beyond for us.

Steve · 20 June 2022

Agent replied · 24 October 2024

Dear Steve, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great assistance from staff especially Ruby … super staff

Fernando · 26 October 2024

Agent replied · 9 November 2024

Dear Fernando, Thank you for leaving a 5 star Google review. Kind regards, Asma

5/5

Google

Noelia was very friendly, informative and helpful. thank you!

Alice · 26 October 2024

Agent replied · 9 November 2024

Dear Alice, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Trustpilot

Fast and helpful responses

Fast and helpful responses - Neil Plit has been excellent in helping us

Anthony · 23 August 2024

Agent replied · 24 October 2024

Dear Anthony, Thank you for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Olivier has been very helpful in…

Olivier has been very helpful in sorting out any queries we have with our flat. His speed and efficiency have meant issues have been resolved quickly.

George · 12 December 2023

Agent replied · 24 October 2024

Dear George, Thank you for taking the time to leave a lovely review regarding Olivier. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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