Trusted Agent profile Β· Southwark

Dexters London Bridge reviews in Southwark

4.4

β˜…β˜…β˜…β˜…β˜… Great

2,428 reviews across 2 platforms

54 Borough High Street, Southwark, London, SE1 1XL, SE1 1XL

Dexters's office in Southwark, at 54 Borough High Street, is rated 4.4 out of 5 across 2,428 reviews on two platforms, including 443 Google reviews rated 4.7.

Google logo

4.7 / 5

443

Reviews on Google

This office

Trustpilot logo

1,985

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Google

Jack & the team were great at discussing what I was looking for in a property, offering advice and showing me lots of options. Would recommend!

Eleanor Β· 15 September 2026

Agent replied Β· 15 October 2026

Dear Eleanor, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

We are currently searching for a rental and are very impressed with Dexters and in particular, Ruby. She is very helpful and knowledgeable . Highly recommended

Alison Β· 15 September 2026

Agent replied Β· 15 October 2026

Dear Alison, Thank you for taking the time to leave a wonderful 5 star Google review. Ruby will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Ruby was super great and helpful!

Abby Β· 10 October 2026

5/5

Trustpilot

Brilliant tenancy changeover incl. redecoration by Dexters

As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.

Daniel Β· 27 October 2023

Agent replied Β· 24 October 2024

Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Sophie Sheppard for making my…

Thank you Sophie Sheppard for making my stay wonderful.

Prageet Β· 17 September 2026

4/5

Google

Bow at Dexters worked hard to show my partner and I multiple flat viewings until we found our next home. All the flats we saw were a high quality. Bow was always professional and very responsive to our questions. She was an absolute pleasure to work with and made the stressful process of flat hunting much easier! I deducted a star due to 2 specific points related to Dexters' renting processes and procedures. 1) When you make an offer, you're required to share your card details. I was not keen on this process because according to the law, offers made at this point should be free, but you were dissuaded from making other offers because the holding deposit was being held hostage. This is not ideal for the London market because desirable properties tend to have multiple offers for landlords to choose from, so no offer is guaranteed and I feel this process comes across as anti-competitive. 2) The offer was conditional on all vetting checks to be completed and the tenancy agreement to be signed within an arbitrary and short deadline. I felt rushed by this process because we had to wait for the current tenants to allow access for us to revisit the property again to make more detailed checks, and we had to wait for the vetting company to clarify whether we needed to provide more information at different checkpoints. Both of these were external factors outside of our control and added to the timelines, and therefore it seemed unfair to impose a deadline as a part of the offer. However, these additional comments are unrelated to my interaction with Bow which was very positive. I'm mentioning these to provide transparency for other fellow renters who'd like to work with Dexters as a potential agent. To conclude on positive note, both my partner and I absolute adore our new flat and we cannot wait to move in!

Denise Β· 25 October 2022

Agent replied Β· 24 October 2024

Dear Denise, Thank you for your feedback. We really appreciate you taking the time to do so. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Danielle at dexters really took care of me throughout the process of looking for my flat. I was really concerned about renting my first flat but Danielle made my experience very easy and straightforward, she listened to everything I said I was looking for and found me an amazing flat! She was very professional, friendly and was extremely patient with me. She walked me through the whole process which put my mind at ease and went above and beyond to make sure the property suited me. I’m extremely happy with the service I received from Dexter’s as a whole and would highly recommend them.PositiveResponsiveness, Quality, Professionalism

Alexia Β· 25 October 2022

Agent replied Β· 24 October 2024

Dear Alexia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

We wanted to share our amazing experience with Dexters and Ida Curiac. Ida was very accommodating and flexible with apartment viewings, we agreed to view a place the same day we had a call! She also listened carefully to our needs and was especially helpful at any aspects and provided a superb customer care. With her help, we found a place we were exactly looking for and made an offer and whole process went smoothly. Would definitely recommend Dexters for anyone!

Monika Β· 25 October 2022

Agent replied Β· 24 October 2024

Dear Monika, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Google

Out of the various Estate Agencies I have encountered over the past 11 years, Dexters in London Bridge has been the most impressive and efficient agency I am delighted to continuously be supported by. The team are extremely kind, helpful, and go above and beyond for both tenants and landlords. They have a well-established and highly experienced team of management, especially Alex Link, who has great expertise, strong awareness and familiarity of the countless historic and modern developments of the vicinity, and provides apt well-informed advice to people seeking homes in the area. Alex also truly values his clients, bears their needs in mind, and exceeds their expectations every time. Dexters LB also have a team of highly professional, friendly and proficient estate agents. Including Bradley Down, who perseveringly and effectively, ensures all procedures prior to tenants moving into a property, from offer acceptance to contract execution, are done in a truly expedient manner. He also has a high level of current knowledge of the properties he oversees, and ensures clients are well informed of them. If you like a property which is managed by this agency, you are up for a smooth swift renting or owning experience. Thank you so much to everyone in the team! 😊

Zara Β· 25 October 2022

Agent replied Β· 24 October 2024

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Huge thank you to Mai-Lee for helping my partner and I secure our dream flat in London. We have been on the hunt for the perfect property for some time, and when we found it, Mia-Lee was so efficient in helping us get it. Mai-Lee advised us throughout the whole process on price points, how to set out our offer, and what we needed to include in our bio, and just like that, after a few hours of submitting our offer form, the flat was ours. Mai-Lee was such a pleasure to work with, I could not recommend her and Dexters more if you are on the hunt to rent your dream property. Thanks, Mai-Lee!!

Alex Β· 25 October 2022

Agent replied Β· 24 October 2024

Dear Alex, Thank you for taking the time to leave a wonderful 5 star Google review. Mai-Lee will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I owe a massive thank you to Mai-Lee for helping me secure an amazing deal on a flat to rent. I had been looking for a while and having met Mai-Lee on another viewing, she was super efficient in getting me booked in to see another potential property asap. It was everything I wanted and although I really liked it, I wasn't sure I'd get it. Mai-Lee advised me of price points and how to set out a good offer, which I followed and the next day I found out I had secured myself a new flat!! Mai-Lee was friendly, informative and honest - she made the experience so much better. I definitely recommend Mai-Lee and Dexters if you're ever looking for a new place :)

Alia Β· 25 October 2022

Agent replied Β· 24 October 2024

Dear Alia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Mai-Lee, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I viewed a property through Dexter's London a few months ago, which I was hesitant initially as it was not in its best state as the previous owner were still there and it was before the redecorating of the property. Thankfully, Shannon Waterfall, who was one of the agents and showed me around the property have reassured me through the process and to trust that it will be better before I will move in. Also, she have guided me through and kindly negotiated with the Landlord to approve of my requests regarding the property. I have not seen the redecorated property before moving in, but was so pleased to see it on my moving day, it was so much better than we have expected. Shannon was also very helpful, kind and readily offers solutions when I have questions.

Yielohh Β· 25 October 2022

Agent replied Β· 24 October 2024

Dear Yielohh, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ruby was fantastic throughout the entire process, friendly, quick to respond and very professional

Camilla Β· 15 August 2026

5/5

Trustpilot

Im giving five star only to Connor…

Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!

Laura Β· 5 September 2024

Agent replied Β· 24 October 2024

Dear Laura, Thank you for taking the time to leave a lovely review regarding Connor. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Outstanding service

Had an inspection today with Kirlon Sanchez he helped me a great deal and helped me in fixing my additional problems. Kirlon has been been a help multiple times over the past 2 years

Jacob Β· 20 March 2026

5/5

Trustpilot

Always a smotth experience

Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to

Craig Β· 31 July 2024

Agent replied Β· 24 October 2024

Dear Craig, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Petros was great and helped with all my…

Petros was great and helped with all my enquiries

Nur Β· 15 September 2026

5/5

Google

My partner and I had the pleasure of working with Shannon to lease our new flat. Throughout the entire process, Shannon was not only friendly and professional, but understanding and empathetic as well. Shannon went above and beyond in supporting us through the tenancy process. We couldn’t be more happy with our experience at Dexter’s and would highly recommend to anyone looking for a new home.

Erica Β· 29 November 2023

Agent replied Β· 24 October 2024

Dear Erica, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Shannon, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Elli and her brilliant team have been…

Elli and her brilliant team have been true angels from start to finish. As first-time buyers previously missing out on properties to cash buyers, we had gone through the motions of dozens of viewings and offers. After falling for the flat right away, Elle was so quick to present and submit our offer form that it helped show the sellers how keen we were. Ultimately their liaison on our behalf helped ensure the sellers we were the right match for their property. Without her it wouldn’t have happened and we are so grateful. Elli stayed on top of things and always reassured us by keeping the progress at a steady pace. Her efficiency and responsiveness was a huge help during what could have been a stressful period for us. We can’t thank Elli and the team enough for helping us find our new home for our next chapter ahead. ❀️

Caroline Β· 30 September 2022

Agent replied Β· 24 October 2024

Dear Caroline, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Elli, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ruby was terrific, really clear- helpful and gave me excellent advice on the flats she showed- hope to get her help again soon

Jimmy Β· 5 September 2025

Agent replied Β· 8 September 2025

Dear Jimmy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Had a great experience with Cameron - he is exactly the right mix of friendly and approachable that makes the stressful process of finding a new home more manageable. Cameron made sure we were kept updated through every stage of the rental process and went above and beyond to make sure all our queries were addressed in a timely manner.

Anisah Β· 28 March 2024

Agent replied Β· 24 October 2024

Dear Anisah, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Positive and professional experience

In a situation which by nature is high stress and emotive (especially during current market), Dan has been nothing but brilliant with us throughout. Personable, high level of communication and made himself available to us right the way through- a real contrast to some who I have been involved with in the past. We are very appreciative of the positive and professional service and experience we have had with Dexters.

Millie Β· 7 August 2023

Agent replied Β· 24 October 2024

Dear Millie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

i'm very grateful to our property…

i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.

Miola Β· 14 May 2026

Agent replied Β· 25 May 2026

Dear Miola, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Cameron from Dexters showed us a beautiful apartment for lease close to tower bridge, and my partner and I had an amazing time. Cameron was attentive, engaged, and simply showed how much he himself liked the flat he was showing us. It was a great experience.

Alexander Β· 19 November 2024

Agent replied Β· 10 December 2024

Dear Alexander, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

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