Chestertons Tower Bridge reviews in Southwark

★★★★★ 5/5

Trustpilot

Great experience

I'm so grateful to Chestertons and in particular to Alhad. It's such a daunting experience to rent a new home especially when big changes are afoot, and to experience the authenticity and understanding that my partner and I experienced from Alhad, made this part of our journey calm, considered and valued.

Jordan · 21 October 2022

★★★★★ 5/5

Trustpilot

Thank you Bobby

Thank you Bobby Rented my property with in a week.

Mr · 9 November 2021

★★★★★ 1/5

Trustpilot

Letting managers lied and wasted time

Letting managers lied to both my tenant and me about details of the contract and dates. When I complained they said that it was ok as they had not wasted my money, only my time. I've tried to contact their head office 5 times to speak about this but nobody replied to calls, emails or the online chat.

Michelle · 9 November 2021

★★★★★ 5/5

Trustpilot

Thanks to Katherine Ma

I am very grateful to Katherine Ma, with her help I was able to rent a satisfactory flat. She is a patient and enthusiastic person.

Zhao · 1 August 2024

★★★★★ 5/5

Trustpilot

Kate was very helpful and definitely…

Kate was very helpful and definitely made the process smooth running!

AP · 22 August 2021

★★★★★ 5/5

Google

Worked with Stav, first house we saw with him we made an offer and before we were even home we had been accepted. Fast and great customer service. I've dealt with awful agencies previously, it was a nice change!!PositiveResponsiveness, Quality, Professionalism, Value

Mandy · 24 October 2021

★★★★★ 5/5

Trustpilot

Jasmine is lovely

Jasmine is lovely. I very much enjoyed working together with her.

Ying · 19 August 2021

★★★★★ 5/5

Trustpilot

South West Lettings

I found Chestertons very professional, reliable and easy to deal with. In particular, Melissa was very good and always went the extra mile to secure tenants for our flat at the best possible price, making sure she was being fair to both parties.

Sue · 18 August 2021

★★★★★ 4/5

Trustpilot

Agent has been prompt to reply to…

Agent has been prompt to reply to emails.

Jenny · 10 February 2022

★★★★★ 4/5

Trustpilot

efficient, knowledgeable and helpful

As an inexperienced landlord, I found Marine Signoret to be both knowledgeable and helpful when contacted. - And extremely efficient too

Christine · 1 October 2024

★★★★★ 2/5

Trustpilot

No show at scheduled appointment + did not respond to calls

Did not show up or answer calls at the time of scheduled appointment after having confirmed multiple times prior by email and phone.Edit - subsequently called 1 hour after missing the scheduled appointment to apologize and offer an explanation - which is better than no response at all.

Shan · 17 January 2023

★★★★★ 5/5

Trustpilot

Very friendly and capable team that…

Very friendly and capable team that gets things done. I am really pleased with the service.

Suzy · 13 December 2024

★★★★★ 5/5

Trustpilot

safety compliance team

Ellie Z, Hanna, Faith, Colette , Natasha E and Samira are all a great safety compliance team at Chesterton's. they are all super efficient and thorough when instructing and checking various electrical tests/jobs. Love working with them all!

Lily · 27 October 2023

★★★★★ 5/5

Trustpilot

Stav and the team were very helpful and…

Stav and the team were very helpful and professional.

Jack · 10 November 2021

★★★★★ 5/5

Trustpilot

Bobby went above and beyond for us

Bobby went above and beyond for us. Highly recommend

Mr · 9 November 2021

★★★★★ 5/5

Trustpilot

Much more confident.

After having received pretty poor management in the past, I feel much more confident with Preya looking after my property. She deals with issues swiftly and competently and aims to make the experience as stress free as possible.

Vanessa · 21 October 2023

★★★★★ 5/5

Trustpilot

Chestertons Tower Bridge

Neil and Max at the Tower Bridge branch were true professionals during my flat sale. The advice received during these difficult market conditions was competent and communication was consistent and very supportive throughout the sale which was a huge help in managing the stresses of the process.

JW · 31 January 2023

★★★★★ 5/5

Trustpilot

Davide Frongia and Tsion Tesefay…

Davide Frongia and Tsion Tesefay handled the contract renewal and rent increase for my flat in a prompt and efficient manner. I am pleased with the outcome.

Mark · 24 August 2025

★★★★★ 5/5

Trustpilot

Really helpful and smooth process

Chestertons were great! Bradley fitted a viewing for us unbelievably quickly and we had the house signed by that afternoon. Referencing & payment process has been equally very smooth.

Jack · 2 May 2024

★★★★★ 5/5

Trustpilot

Thanks a lot for amazing guidances…

Thanks a lot for amazing guidances provided by Katherine Ma. I rented a good apartment through Chestertons and I’m really satisfied with services here.

Fred · 1 August 2024

★★★★★ 5/5

Trustpilot

Elizabeth Joyce, Property Manager: 5*

Elizabeth Joyce in Chestertons property management department is exceptional. I have nothing but praise for her reliability, responsiveness, courtesy and professionalism. She looked after my Portfolio for years and it has been a pleasure dealing with her.

Lizzie · 10 November 2023

★★★★★ 5/5

Trustpilot

No other Realtor like Chesterton

Madi and Jonathan at Chestertons have been amazing to work with! They let my flat instantly (within an hour), secured me a great tenant with a long tenancy and have made the letting process a walk in the park. I highly recommend Chestertons and their lovely, professional team! No other realtor shall I use now

Kamila · 18 February 2022

★★★★★ 5/5

Trustpilot

Sean Fitzpatrick was most helpful

Sean Fitzpatrick was most helpful. He cannot be faulted. Chestertons' verification processes were less than straightforward, to the point of being arcane and irritating. The accounts department had to be chased to refund my holding deposit, a process which took several weeks.

Barry · 19 August 2021

★★★★★ 5/5

Trustpilot

Moving to london can be stressful …

I moved to london and i was very stressed out and had a very short time to find a studio with my budget and Nishad found a dream place in no time almost 3 days within my budget and helped me through out the process step by step cannot thank him enough Thank u Nishad

Hasti · 14 February 2022