Trusted Agent profile · Southwark
★★★★★
2,407 reviews across 2 platforms
220 Tower Bridge Road, London, SE1 2UP, Southwark, SE1 2UP
Part of Chestertons, see every office.
Chestertons's office in Southwark, at 220 Tower Bridge Road, is rated 4.5 out of 5 across 2,407 reviews on two platforms, including 210 Google reviews rated 4.7.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotMarla
I had the chance to be in touch with Marla and she has been very helpful and proactive with our deal and reneview of the contract. Once again thanks for this!
Thank you for taking the time to write a great review and sharing your experience with Marla. Its great to hear how helpful and proactive she was throughout the process.We appreciate your support.Best wishes - Chestertons
5/5
TrustpilotGreat services & very helpful staff
Great experience! Bradley Jenkins helped me find my new flat and took care of everything from viewings, through referencing, all the way to signing the contract. He’s been very helpful, patient and flexible throughout the whole process and went out of his way to promptly respond to my queries.
Hi Zuzana, thank you for your kind words and feedback, Bradley will be thrilled to hear this. Wishing you all the best in your new home!
5/5
TrustpilotTenacy Move In Experience
Suzan, who helped us with our move in experience was extremely friendly and very responsive when it came to all the dealings. I couldn't recommend her expertise more highly.
Dear Charlie,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
5/5
TrustpilotHighly recommend professional services
Fiona recently assisted me with a change of sharers . Her service was extremely professional with the complete transaction and would highly recommend. We really appreciated your time and efforts.
Hi Rodney, thank you for taking the time to leave a review. We're happy to hear that Fiona provided a professional service and that everything went smoothly. Should you need anything further, please do get in touch.
5/5
TrustpilotChestertons UK
Super easy to deal with and always quick to respond. Michell Vasquez, my property manager, is especially great, she really makes sure I’m taken care of. Couldn’t be happier!
5/5
Trustpilotgood!
Had a great experience with Preya in property management - sad to see her move onto another area of the business, as she was always so helpful and friendly.
Hi Caroline, thank you for your kinds words about Preya. We'll make sure to pass your feedback on to her and should you need anything else, please do not hesitate to get in touch.
5/5
TrustpilotStephanie Langton
Stephanie Langton, our property manager at Chestertons, has been consistently professional, knowledgeable, responsive, and helpful. We appreciate how she communicates any problems in the property and coordinates the solutions. We look forward to continuing to work with her in the future.
5/5
TrustpilotI have had a very positive experience…
I have had a very positive experience with Suzan & Matthew for facilitating the tenants move in co-ordination and the service they have provided, would certainly recommend. Many thanks!
Dear Cyrus,Thank you for taking the time to inform us of the positive experience you have recently had with our team at James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review.
5/5
TrustpilotVery good experience with Chestertons
Very good experience with Chestertons, especially with Mr Ravi Vasantha-Raja. He’s very helpful and considerate when it comes to finding a property both within my budget and of good quality. I really appreciated the fact that he always responded quickly and never felt bothered explaining things to me.
Thank you so much for your feedback Linda, Ravi will be delighted to hear this! Should you need any further assistance, please do not hesitate to get in touch. Have a great weekend!
5/5
TrustpilotSelling our flat
It was a pleasure to work with the team at Chestertons Kew while selling our flat. Lizzy, Natasha, Daniel and Chloe are friendly and professional and were responsive to our needs throughout the process. They found us a great buyer and helped to steer us through the ups and downs of moving home. Thank you very much!
Thank you for sharing!
5/5
TrustpilotGreat experience with Chestertons South West lettings
We recently rented an apartment with Chestertons. Our experience with Heather Phillip-St Louis has been very satisfactory. She answered all our questions, helped us during the process and was always extremely respectful. I highly recommend her, she is a great professional.
5/5
TrustpilotGood experience as tenants
We have a very good experience with our property manager Xiaoyi. No query left unanswered and all are dealt in a timely manner.
Hi B, thank you taking the time to write a great review. We are so glad Xiaoyi left no query unanswered and dealt with everything in a timely manner. We appreciate the support.
5/5
TrustpilotExcellent customer service
Thanks to agent Nishaad Ali Marla my experience of service from Chesterton agency is the best. I really feel very grateful for his professionalism, kindness, availability and honesty to answer all the doubts and questions that one may have in the process of finding a property. Excellent service. Thank you very much!
Thank you for sharing! We are so pleased to hear this.
5/5
TrustpilotThank you Stav
Hi Stav,Thank you so much for all of your help! We are so grateful for all of the hard work you've done to find our home & also the smooth process after that. We are grateful to have you as our point of contact and couldn't be happier with the way everything worked out.
Thank you for sharing your experience! We are so pleased to hear.
5/5
TrustpilotMichell Vasquez - Property Manager
Michell Vasquez (Property Mgr at Chestertons) has done a great job managing my flat. She is very responsive and has liaised effectively with my tenants to resolve a number of unforeseeable maintenance issues that have happened in the last 6 months.
5/5
TrustpilotConsistently Reliable.
I have always found the Chesterton team, be it letting, management or sales, to be extremely helpful and professional. I have used them for over 20 years and very happy to recommend them to anyone that asks my opinion.. best Charles
Hi Charles, this is amazing to hear! Thank you for sharing your experience with us, we'll be sure to let the relevant teams know. Should you need anything further, please feel free to get back in touch. Best wishes!
5/5
TrustpilotFiona Davidson really came through
Fiona Davidson really came through on a tricky renewal. Always hard working and responsive, I can't thank her enough for sorting all out seamlessly.
Hi Lisa, we really appreciate you taking the time to leave a review for Fiona and happy to hear that everything went smoothly. Wishing you all the best!
4/5
TrustpilotFantastic service
Fantastic service. Amanda at the Chesterton team was so quick and helpful with our tenancy process, on hand to help resolve any issues and get the process done as smoothly as possible.
Hi Katie, thanks for taking the time to leave a review. We're happy to hear that Amanda and the rest of the team made your tenancy process an easy one. Wishing you all the best for 2024!
5/5
GoogleGreat customer experience! I spent a lot of time looking for the right flat and with them I needed just 45min! Stav has been very consultative and supportive throughout the entire process! I'm glad I know where to go where I'll look for my next flat! Thank you a lot guys!
5/5
TrustpilotExcellent service from Juliette.
Had a great experience with Juliette who was always available to help and assist in any way she could! Great experience throughout!
Thanks so much for the review!
5/5
TrustpilotI have been with Chestertons for 13…
I have been with Chestertons for 13 years and they have always done a great job managing my flat rental; The Tower Bridge office has always had great people working there and I have never had cause to complain - quite the opposite! Always had good tenants and always been given good advice by them!
Thank you for taking the time to leave a review, we are so pleased you've had a great 13 years with the Tower Bridge team - and hope for many more to come!
5/5
TrustpilotAnother great experience with…
Another great experience with chestertons, specifically Nishaad, once again he found me a flat within a week and I only had to view one property. He knew exactly what I wanted and found the best option for me. A week later and all documents and formalities are done! Such a hassle free experience!
Thank you for sharing your experience with Chestertons! We are pleased to hear this.
5/5
TrustpilotVERY ATTENTIVE
My husband and I have had a very easy time looking at property with Madi Doe. She is extremely punctual and sends new properties over consistently. Madi listens to what we want and has tried to fulfill everything we are requiring. The market has been quite a challenge but Chestertons team has been very helpful!
Thank you for the five star review, we are so please to hear how excellent the service you received from Madi was!
5/5
TrustpilotGreat viewing
Went on a viewing recently with a young man called Ollie. Very professional and felt extremely taken care of. Wouldn’t hesitate to book again.
Hi Annabel.Thank you for the great review and sharing your experience with Ollie. We are so glad he was professional and took care of you.Thank you for the support and should you require any further assistance, we will be happy to help.Best WishesChestertons
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Tower Bridge hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
