Trusted Agent profile · Southwark

Chestertons Tower Bridge reviews in Southwark

4.5

★★★★★ Excellent

2,407 reviews across 2 platforms

220 Tower Bridge Road, London, SE1 2UP, Southwark, SE1 2UP

Part of Chestertons, see every office.

Chestertons's office in Southwark, at 220 Tower Bridge Road, is rated 4.5 out of 5 across 2,407 reviews on two platforms, including 210 Google reviews rated 4.7. See how it compares with other estate agents in Southwark.

Google logo

4.7 / 5

210

Reviews on Google

This office

Trustpilot logo

2,197

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great

Tamara has been so helpful and quick at getting back to us throughout the process!

Josie · 14 September 2021

Agent replied · 26 December 2024

Thank you for leaving such a great review for Tamara!

5/5

Trustpilot

Our experience with Sebastian Walters…

Our experience with Sebastian Walters was great he was so helpful and ambitious with us

Linda · 4 September 2021

Agent replied · 26 December 2024

Thank you for the five star review!

5/5

Trustpilot

We have been using JP Homes since 2012…

We have been using JP Homes since 2012 to rent out a flat. The service we received has always been great and most importantly they have always found reliable tenants quickly. Suzan and Marcus have been great this time round. Thank you!

Richard · 14 November 2023

Agent replied · 6 February 2025

Dear Richard,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Thank you for your continued support. Wishing you all the best for the future.

5/5

Trustpilot

Outstanding property manager, Sarah is a real gem

We recently moved house to a new property which is managed by Chestertons, and our property manager is Sarah Doyle.

Peter · 20 December 2025

5/5

Trustpilot

Viewing with Oliver

Had an amazing viewing with a gentlemen called Oliver, where he was very insightful and answered all the questions with detail that I had about the property. Thank you so much!

Marvelbase · 28 June 2024

Agent replied · 26 December 2024

Good afternoon,Thank you for taking the time to write great review and sharing your experience with Oliver. We are so glad he answered all your questions.We appreciate your support and should you require any further assistance, we will be happy to help.Best WishesChestertons

5/5

Trustpilot

My experience with Chestertons has been…

My experience with Chestertons has been great so far. Katherine Ma has been really helpful and effective helped me getting an ideal apartment for a great price. Very good!

Fl · 1 August 2024

Agent replied · 26 December 2024

Thank you for the 5 star review!

5/5

Trustpilot

Great job

Thanks to Tom Hewitt @ChestertonsSouthKen for all the help, great job.

Miguel · 15 April 2022

Agent replied · 26 December 2024

Thank you for the 5 stars!

5/5

Trustpilot

Wonderful experience, very happy clients!

We had a great experience working with Chestertons and were thrilled with all of Madi’s support, timely responses, and advice. We are first time renters in the UK having moved here from the US and Madi helped us through the process and we were able to get our dream flat, the first one we made an offer on at that!

Renee · 22 February 2022

Agent replied · 26 December 2024

Thank you for sharing your experience. We are so pleased to hear this.

5/5

Trustpilot

Chestertons South West Lettings - Liam

Liam went out of his way to help me find the flat I really wanted.

Klaus · 19 August 2021

Agent replied · 26 December 2024

Thank you for sharing!

5/5

Trustpilot

Melissa has been great at getting us…

Melissa has been great at getting us good tenants over the years.

Mark · 8 February 2022

Agent replied · 26 December 2024

Thank you for sharing!

5/5

Trustpilot

Outstanding and dedicated property management

Chestertons has consistently provided an outstanding property management service, with fast response to all needs and dilligent handling of all matters related to my property. Can only recommend them!

JDB · 25 July 2024

Agent replied · 26 December 2024

Hi JDB, thank you for sharing your experience with our property Management team. If you need anything else, feel free to get back in touch and we'll be happy to help!

5/5

Trustpilot

Suzan Salih & Thomas Soutar

Really appreciative of assistance provided by Suzan Salih and Thomas Soutar. Made it a smooth process providing detailed and timeous information and responses. Never easy to make lease and tenancy arrangements from another country, so their assistance and helpful attitude in completing was invaluable.

Manley · 12 September 2023

Agent replied · 6 February 2025

Dear Manley,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Suzan and Thomas will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.

5/5

Trustpilot

Great property manager - Vanessa Newman-Wright

Vanessa Newman-Wright at Chestertons has been our Property Manager over the past year and has done an excellent job in dealing with any issues at the property and keeps us informed and also takes a sensible and commercial approach to all matters which is greatly appreciated.

Robert · 6 March 2025

5/5

Trustpilot

Very pleasant experience

Very pleasant experience! Olivia has been truly fantastic, very reachable, enthusiastic and hands-on.

Coraline · 25 November 2021

Agent replied · 26 December 2024

Thank you for your review!

5/5

Trustpilot

very pleasant experience with Isaiah Samuels

Very pleasant experience with Isaiah Samuels. He is very professional, pleasant and proactive. He has quickly helped us after our move to the new flat after raising couple of issues in the property. I definitely recommend him.

KM · 19 February 2024

Agent replied · 26 December 2024

Hi,Thank you for the great review. We are delighted Samuels was so professional and proactive. Enjoy your new flat and best wishes.

1/5

Trustpilot

RUDE AGENT

The worst agency ever. 0 ★ if possible. The only agency that would shout at you over the phone, and cut off your conversation while you are trying to talk nicely to them. 0 responsibility for everything and always trying to get away with everything by having a phone call instead of sending an email

Christian · 13 September 2022

Agent replied · 26 December 2024

Dear Christian, we are very concerned by your review and would like to investigate this matter further. We will be sending you a request for contact information, if you could please complete this.Thank you

5/5

Trustpilot

Iv had the pleasure of working with…

Iv had the pleasure of working with Juliette on several occasions.She is very organised, dedicated and cares not only about the clients but partner agents.Great collaborative skills.

Dean · 19 August 2024

Agent replied · 26 December 2024

HI Dean, thank you for the kind words and great review. Its great to read how organised and dedicated Juliette was. Should you need anything else, we are always here to help.

5/5

Trustpilot

Thank you Leusa!

Leusa secured us our dream property in Pimlico and was extremely helpful, friendly and efficient in both the search and confirmation of our flat. 5* and would definitely recommend to a friend!

Cummins · 21 May 2024

Agent replied · 26 December 2024

HI Isabel,Thank you for writing a great review. Its great to hear how helpful Leusa was and we are so glad you found your dream property.We hope you love your new home and wish you all the best.Chestertons

2/5

Google

Slow, slow, slow. The agency pushed back the arrival date by a month and a half as they requested a minimum of 4-6 weeks for a simple tenancy transfer. They had all the necessary … More

R · 29 February 2024

Agent replied · 28 February 2025

Hi there, we're sorry to see you have left us this rating. Unfortunately we cannot identify you based on your Google name. If you could please email social@chestertons.co.uk with further details, we will be more than happy to look into this for you.

5/5

Trustpilot

Excellent

Excellent service throughout. Sarah and the team were very good. 100% recommend to use.

Ab · 20 August 2021

Agent replied · 26 December 2024

Your feedback is highly valuable to us! Thank you for taking the time to post a review.

5/5

Trustpilot

As a Landlord of multiple properties I…

As a Landlord of multiple properties I have been so impressed with the service received by Chestertons I decided to sign an exclusive deal with them to let all my properties, Joe Nathan at the Maida Vale branch has provided an exceptional service, he always seems to be available and goes the extra mile to get things done.

Russell · 6 April 2022

Agent replied · 26 December 2024

Thanks for your review Russel! We are pleased to hear of your experience with Chestertons.

5/5

Trustpilot

Millie Brandon was very helpful

Millie Brandon was very helpful, great knowledge.

Its · 19 August 2022

Agent replied · 26 December 2024

Thank you!

5/5

Google

Bought a house through Chestertons - Luke was fantastic - really kept us up to date, super responsive and kept all parties on track for completion!

Melissa · 11 October 2023

5/5

Trustpilot

Good Letting Agents

Amongst Letting Agents, this is one of the best.We have tried a few now and Chestertons is definitely one of the good ones and we prefer them to others.

Sam · 8 July 2024

Agent replied · 26 December 2024

Hi Sam,Thank you for taking the time to write a great review. We are so glad to be a preferred choice of yours.We appreciate the support and should you require any assistance we will be happy to help.Best wishesChestertons

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chestertons's Google reviewsLeave Chestertons a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Chestertons Tower Bridge hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent