Trusted Agent profile · Southwark

Chestertons Tower Bridge reviews in Southwark

4.5

★★★★★ Excellent

2,407 reviews across 2 platforms

220 Tower Bridge Road, London, SE1 2UP, Southwark, SE1 2UP

Part of Chestertons, see every office.

Chestertons's office in Southwark, at 220 Tower Bridge Road, is rated 4.5 out of 5 across 2,407 reviews on two platforms, including 210 Google reviews rated 4.7. See how it compares with other estate agents in Southwark.

Google logo

4.7 / 5

210

Reviews on Google

This office

Trustpilot logo

2,197

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very well organised effort to help us…

Very well organised effort to help us move into our new homeSuzan Salih has provided a great service as move in coordinator and has chased results and been available when in need of urgent assistance

Roua · 21 May 2024

Agent replied · 6 February 2025

Dear Roua,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Google

Fab experience! We worked with Stav Nicola and he was so helpful and always quick to respond to any of our questions/concerns. I'm from the US and was worried the renting process would be super difficult but Stav made it easy and totally stress free!PositiveResponsiveness, Quality, Professionalism, Value

Glen · 24 October 2021

5/5

Trustpilot

Gary has been exceptional

Gary has been exceptional, no other words to describe him.

Angela · 24 August 2022

Agent replied · 26 December 2024

What a wonderful review, thank you - we've shared this with Gary!

5/5

Trustpilot

A great renting experience

A really good experience. Heather has been very professional, and helpful to depths. I would recommend her.

Annie · 17 August 2021

Agent replied · 26 December 2024

Thank you for the five start review! We have shared your comments with Heather who is very pleased to know you were so satisfied with the service she provided.

5/5

Trustpilot

Rowland Blackmore was our Chesterton's…

Rowland Blackmore was our Chesterton's contact during the viewing and moving in process. He was very helpful, sensing all necessary information our way promptly and correctly. He readily followed up the whereabouts of our deposit with accounts, and ensured communication between ourselves and the landlord was smooth and efficient.

Mark · 13 August 2021

5/5

Google

Fantastic, professional experience with Chestertons, especially Olivia who was so professional and helpful throughout the whole process, she went above and beyond to make things as smooth and as stress free as possible, which in my experience is very rare. I couldn't recommend Chestertons highly enough.

Leila · 9 February 2022

5/5

Trustpilot

Tamara Price at Chestertons South West…

Tamara Price at Chestertons South West Lettings was really helpful and really lovely! Would happily use again!

Ellie · 11 August 2021

Agent replied · 26 December 2024

Thank you for the five star review - your wonderful review has been shared with Tamara

5/5

Trustpilot

Madi was brilliant

Madi was brilliant. Transparent, proactive and always keen to help. Would recommend!

CP · 5 May 2022

Agent replied · 26 December 2024

Thank you for sharing!

4/5

Trustpilot

Swift response from Carl James (CJ)…

Swift response from Carl James (CJ) ensured that i had the assistance that I needed quickly to solve the problem at hand

AV · 10 December 2024

Agent replied · 26 December 2024

Hi AV, thank you for the great review. We appreciate the positive feedback and wish you all the best.

5/5

Trustpilot

I was helped by Stav Nicola

I was helped by Stav Nicola, a very professional and patient agent. Highly recommend him.

Emmy · 10 November 2021

Agent replied · 26 December 2024

Thank you for the five-star review, wonderful to hear you had such a great experience with Stav.

5/5

Trustpilot

Positive Experience

Vanessa Newman-Wright always provides an excellent service, promptly replying to emails and resolving any issues that occur in the property. We are very grateful to have Vanessa as our property manager.

Katie · 17 July 2024

Agent replied · 26 December 2024

Hi Katie, It makes us happy to read that Vanessa provided an excellent service and replied promptly to emails. Should you need anything else, please do not hesitate to reach out to her and the rest of the team. Wishing you all the best

5/5

Trustpilot

Kacey Naish - Chesterons

We had a great experience with Kacey, who was always available to help with our issues. She is friendly, helpful, and a valuable asset to the Chestertons real estate team.

Ross · 1 August 2024

Agent replied · 26 December 2024

Thank you for taking the time to leave a review, we've passed on your lovely words to Kacey and the team

5/5

Trustpilot

Brad was brilliant and helpful and went…

Brad was brilliant and helpful and went out of his way to assist-highly recommend him.

Anthony · 29 October 2021

Agent replied · 26 December 2024

Thank you for the postive feedback Anthony. It is much appreciated.

5/5

Trustpilot

Tamara Price at South West lettings was…

Tamara Price at South West lettings was great for us - we were unsure on the flat due to thinking it was on a busy road but she convinced us to see it. We are now here and love it! We were also first time renters and she was very helpful in explaining everything we needed to know and so which was super helpful.

Jordie · 19 August 2021

Agent replied · 26 December 2024

Thank you for sharing!

5/5

Trustpilot

Good stuff

Good stuffI have recently added a second property for JP to manage. As usual Sam ,Suzan, Zosia and Matt have all made the onboarding of the property and new tenant very easy. Long may it continue. Thanks all.

Hugh · 28 February 2024

Agent replied · 6 February 2025

Dear Hugh,Thank you for taking the time to inform us of the positive experience you have recently had with the Letting and Property Management team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for providing us the opportunity to look after another property for you. Wishing you all the best.

5/5

Trustpilot

St. John’s wood

Charlotte and her entire St. John’s wood team was fantastic - professional , accessible and courteous throughout

Uludapatha · 22 January 2026

5/5

Trustpilot

I found Roland and his team thorough…

I found Roland and his team thorough and professional and a pleasure with whom to deal.

MR · 12 August 2021

Agent replied · 26 December 2024

Thank you so much for taking the time to leave such a lovely review

5/5

Trustpilot

An excellent service selling my flat

An excellent service selling my flat . Two highly professional , sensible and focussed individuals , Jonathan and Jon who set the right price , presented the property very well and were tenacious and helpful right to the end to see the transaction through .

Stuart · 15 September 2023

Agent replied · 26 December 2024

Hi Stuart, congratulations on the sale of your flat! We're delighted to hear Jonathan and Jon were on hand to help throughout the process. Should you need any help in the future, we're here to help. Best wishes!

5/5

Trustpilot

Excellent service.

Excellent and timely help from property manager, Xiaoyi Fan, during my recent move. I really appreciate it. Julian Skinner

Julian · 13 January 2025

Agent replied · 6 February 2025

Hi Julian, thank you for taking the time to leave some positive feedback. We appreciate the support and wish you all the best.

5/5

Trustpilot

Thank you ‘Team Chestertons’

Chesterton’s are a well-rounded professional company offering exceptional service. Amanda Goodman, our tenancy renewal consultant, has negotiated three new rent extensions to date by providing quick and professionally qualified advice

SF · 25 July 2024

Agent replied · 26 December 2024

Hi SF, thank you for your review and compliments for Amanda. We're happy to hear she navigated multiple rent extensions for you and kept you informed along the way. If you need anything else, please let us know.

5/5

Trustpilot

Chestertons rental and sales services

Chestertons managed our 4 bed property in Barnes for two years whilst we lived abroad. After our return we decided to sell the house through them and they did a good job of marketing and getting potential buyers through the door through to the actual sale. I have no hesitation in recommending them for sales or rental management.

Jonathan · 23 June 2022

Agent replied · 26 December 2024

Thank you for sharing!

5/5

Trustpilot

Finding Tenants

Finding new tenants for my property was the task I set Chestertons and they did an excellent job. Josh Burfitt brought the negotiations to a conclusion along with the team and Gary Noone. They kept me in the picture all the time and carried out the process very satisfactorily. Highly recommended.

Jon · 16 March 2023

Agent replied · 26 December 2024

Hi Jon,Thank you for taking the time to leave this review. It's fantastic to hear how our team were able to provide an efficient service!

4/5

Trustpilot

it was very good experience service…

it was very good experience service provided by Lavie and Ayse. Appreciated their follow up and assistance.

Saif · 6 February 2025

Agent replied · 6 February 2025

Thank you for the great review. We appreciate the kind words. Wishing you all the best.

5/5

Trustpilot

Excellent process from Cormac

Excellent purchase process led by Cormac in the Battersea office, always very punctual with communications and was very appreciative of the timeframes needed, very smooth purchase in the end, thank you!

Chris · 2 July 2024

Agent replied · 26 December 2024

Hi Chris, thank you for taking the time to leave a review for Cormac. We're thrilled to hear that the purchase process went smoothly. Wishing you all the best!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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