Trusted Agent profile · Southwark

Chestertons Tower Bridge reviews in Southwark

4.5

★★★★★ Excellent

2,411 reviews across 2 platforms

220 Tower Bridge Road, London, SE1 2UP, Southwark, SE1 2UP

Chestertons's office in Southwark, at 220 Tower Bridge Road, is rated 4.5 out of 5 across 2,411 reviews on two platforms, including 210 Google reviews rated 4.7.

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4.7 / 5

210

Reviews on Google

This office

Trustpilot logo

2,201

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Property management at its best !

Dan Midgley has helped manage my 2 properties very well over a long period now.He promptly deals with issues and requests either from landlord or tenants in an efficient and polite manner.His style and knowledge brings the right contractors to quote competitively and manage their work.Dan is a credit to Chestertons and is a key person in the team looking after my 2 properties.

Michael · 6 October 2023

Agent replied · 26 December 2024

Thank you for taking the time to leave this review Michael, we really appreciate your feedback and we're sure Dan will be delighted to hear this!

5/5

Trustpilot

Louis Vasili

I had been in search of a flat for almost 1 month, meeting and talking with many agencies and agents. After contacting Chestertons and meeting Louis I really felt as I was listened and my concerns/requests were thoroughly cared for. We were able to find a place in less then 2 weeks that was over and above my expectations. The process was smooth and Louis was there to make sure of it every step of the way.He is an amazing agent with strong professionalism, and a wonderful individual who goes the extra-mile where it makes all the difference!

Daniel · 31 March 2022

Agent replied · 26 December 2024

Thank you for your review Daniel! We are so pleased to hear of your experience at Chestertons.

5/5

Google

Thank you Chestertons for selling my property! I had a smooth, thorough and super friendly experience over the past several months as we prepared the house for sale and found the perfect buyers. I cannot thank Nick and Neil enough for all of their help and professionalism.

Dani · 9 September 2024

Agent replied · 23 October 2024

Hi Daniella, thank you for taking the time to write a great review and sharing your experience with Nick and Neil. We are so glad they were helpful and professional. If you need anything else, we will be happy to help.

5/5

Trustpilot

Conor Bunn - Great Experience

Conor Bunn is the best agent I’ve dealt with in my house search. We’ve been speaking for over a year now and he’s been very patient with my precise preferences and brought some great properties in front of me. Top guy and genuinely a pleasure to deal with!

Jack · 23 August 2024

Agent replied · 26 December 2024

Hi Jack, thank you for taking the time to write a great review. We are so glad Conor was a pleasure to deal with. We really appreciate the kind words and support. If you require any further assistance, we will be happy to help.

5/5

Trustpilot

Good service

I decided to rent the place and paid the holding deposit before I was even in the UK. It is a really good flat to live in. I was rushing to find a place before my arrival to the UK, I was able to view the house remotely thanks to Cecilia. I also got to view the house in person with Cecilia before I committed to rent. Really a good place to live in, close to all the outdoor & indoor supermarket and convenient stores.

Meng-Ching · 25 March 2022

Agent replied · 26 December 2024

Thank you for leaving your review with us! We are so pleased to hear this.

5/5

Trustpilot

Excellent service by Tushar and Ed!

Absolutely wonderful service by Tushar and Ed. They were able to accommodate me last minute for a same day viewing for which I was able to make an offer and move in all within less than a week! Tushar is super kind and very quick in communication! It’s rare to find attentive agents who go above and beyond to help ensure an easy and comfortable transition into a home and Tushar did just that! Thank you Tushar and Ed!

Sabrina · 10 May 2022

Agent replied · 26 December 2024

Thank you for sharing!

5/5

Trustpilot

Excellent Real Estate Agent

I recently had the pleasure working with Betsy Slawson from Chestertons. From the beginning to finish her professionalism, dedication was truly exceptional.Thanks to Betsy hardworking and expertise.I’m incredibly grateful for her assistance and would not hesitate to recommend her to anyone.

Tie · 5 December 2024

Agent replied · 26 December 2024

Hi Tie, thank you for the great review. We appreciate the support and wish you all the best.

5/5

Trustpilot

Parkway branch is really good

Parkway branch is really good! Thanks Ryan for your help!

Ziad · 25 November 2025

Agent replied · 26 November 2025

Thank you, Ziad! We're thrilled to hear you had a great experience at our Parkway branch. Ryan will be delighted to know he made a positive impact. We appreciate your support and look forward to assisting you again!

4/5

Trustpilot

Property manager - Richard parkin

Richard Parkin has been our property manager with Chestertons for about 6 months now and has been really professional, easy to contact, response times are excellent and he has provided us with solutions where needed.

Deidre · 21 February 2025

Agent replied · 26 December 2024

Thank you for taking the time to leave a review, we're really please to read how helpful Siannie has been. All the best

5/5

Trustpilot

Great Service from Connor Bunn

We recently worked with Connor Bunn, as our estate agent, and were very pleased with his service. He was professional, attentive, and easy to communicate with throughout the process. We found the perfect home, and we would recommend Connor to anyone looking for a reliable estate agent.

Consumer · 29 August 2024

Agent replied · 26 December 2024

Hi there, thank you for taking the time to leave a review for Conor. We wish you all the very best in your new home!

5/5

Trustpilot

Prompt, Truthful and with a Level of Care

I worked with Nishaad at the Pimlico office finding an apartment and it was a great experience. He was always three steps ahead and communicated with multiple parties to get the answers before I even had to raise the questions. He has always been prompt about my requests big or small, let alone I signed my apartment over Christmas and New Years. I found myself never have to bring up the same concerns twice since they are either resolved quickly or he was actively working on them / remembered them. I'd highly recommend.

Winnie · 19 February 2022

Agent replied · 26 December 2024

We are so pleased to hear this, thank you for sharing your experience with Chestertons.

5/5

Trustpilot

Fantastic service from Andreas!

Would love to give a big thank you to Andreas for his amazing service. He made sure everything went smoothly with our house purchase and always answered our questions quickly. We did not have to chase him even once, he was very on top of things. Would highly recommend Andreas, especially if you'd like things done promptly. Will for sure be using his services again if the time comes.

N · 29 April 2023

Agent replied · 26 December 2024

Hi there,We're so pleased to hear about your exceptional experience with Andreas! Thank you for taking the time to leave this great review, please do get in touch if you need any further support from us. Many thanks,Chestertons

5/5

Trustpilot

Superb property manager - Samuel Phillips

I've been with Chestertons for nearly 15 years. Throughout the years, they've been consistently reliable, professional and supportive. Special commendation to my current property manager - Samuel Phillips - who has been particularly prompt, helpful and always provides great advice. Thank you Samuel!

Ee · 28 October 2024

Agent replied · 26 December 2024

Hi Ee Han, thank you for sharing your experience with us as a long-term landlord. Should you need anything further, please do not hesitate to reach out to Samuel and the team. Best wishes!

5/5

Trustpilot

Efficient and effective

Chestertons have been both efficient and effective in arranging my letting. They found tenants and placed them quickly at a decent price. In managing the end of the letting Tamara was particularly diligent in engaging with the tenants and keeping track of their plans for a potential short term extension. Thank you!

Harry · 30 May 2024

Agent replied · 26 December 2024

Hi Harry,Thank you for writing such a great review. We are thrilled Tamara was so efficient in arranging your letting. We appreciate the support and should you require further assistance, we will be happy to help.Kind regardsChestertons

5/5

Google

I had to switch flats and Jay supported me throughout the whole process. When my first offer on a flat didn't work, Jay worked on finding/flagging other properties to match my criteria and guided me to get the offer. Definitely coming back - hopefully not anytime soon :)

Sami · 16 February 2026

Agent replied · 16 April 2026

Thank you, Sami! We’re thrilled to hear that Jay provided such great support during your flat search. Your positive experience means a lot to us. We look forward to assisting you again in the future, hopefully with a smooth transition!

5/5

Trustpilot

Great letting agents

Been dealing with Oliver Slater at Chesterton's for over a year now. Great service - very communicative, quick to respond, and has instructed plenty of contractors to come and solve issues for us. Thanks for all the support.

BR · 28 April 2026

Agent replied · 28 May 2026

Thank you, BR! We’re thrilled to hear about your positive experience with Oliver. Providing excellent service and support is our priority, and we appreciate your trust in us. If you need anything else, we're here to help!

5/5

Trustpilot

We had a rocky start with Chestertons…

We had a rocky start with Chestertons when we first put our offer in for our flat. That said, Aaniya, our assigned property manager has been incredible. She's resolved issues left, right and centre. She is always responsive and a pleasure to have a chat with. Thank you Aaniya!

Sin · 1 July 2024

Agent replied · 26 December 2024

Hi Sin, thank you for your honest review, we're delighted to hear that Aaniya has been on hand to help since moving in. Should you need anything further, please do not hesitate to reach out again. Best of luck in your new home!

4/5

Trustpilot

Overall the service provided by…

Overall the service provided by Chestertons has been good. Juliette has been helpful with any issues we've incurred, and came to assist us on her day off.If the onboarding process was smoother then would of been 5 stars. I would recommend Chestertons to friends and family.

Victoria · 21 August 2024

Agent replied · 26 December 2024

Hi Victoria, thank you for your review. We're happy to hear Juliette has been on hand to help and we appreciate your feedback around the onboarding process. We'll be sure to keep an eye on any issues that may arise so we can improve it for the future. Wishing you all the best!

5/5

Trustpilot

Amazing Team

My experience with this agency started in 2021, they have a professional team always ready to help and support This year, they helped me to renew the contract smoothly, dealing with my requests with patient and careI would like to thank them all, especially Amanda and Lavie, keep up the good work, good bless you

Maha · 2 March 2024

Agent replied · 26 December 2024

Hi Maha, thank you for your review and being a client of ours since 2021. We're delighted to have assisted in the renewal of your contract and will pass your compliments on to Amanda and Lavie. Wishing you all the best!

5/5

Trustpilot

Excellent experience, with special thanks to Stav Nicola

Easily the best service I have received from an estate agent company. I was promptly contacted by associate Stav Nicola after expressing interest in renting the property to arrange a viewing. After confirming my interest in renting, Stav made the process of securing the property seamless and responded to all of my queries incredibly quickly, kindly and patiently helping me through each stage of the referencing process, ensuring I understood the information required on the Chestertons Portal, and promptly confirming payments made. The property inventory upon moving in was incredibly thorough, with clear signs left across the flat to, for example, highlight the functions of all switches, and a binder including instructions for all appliances being left out for me. I was also very grateful for the Chesterton’s care package left out for me upon moving in. All in all a seamless process, with incredibly kind service from associate Stav Nicola. Thank you!

Becky · 15 November 2021

Agent replied · 26 December 2024

Thank you for sharing your experience with us Becky. We are very pleased to hear this.

5/5

Trustpilot

Choose Aaron at Chestertons

We happened to be looking in one of the most chaotic and competitive environments for renting a flat since coming out of lockdown. We were constantly emailing and calling over 20 different agencies to try to get viewings for flats, and not hearing back from anyone or not able to schedule any viewings. The moment we saw a flat listed with Chestertons we gave their office a call and was able to speak to Aaron, who was both friendly and professional. While the flat we were interested in had already been rented, two months in advance, he immediately asked us what our parameters were and sent me an email seconds later with three or four options for available flats. I was scheduled to view another flat with another agent an hour later, and I quickly asked if Aaron could show me one of the flats he suggested after that other showing. He was not only able to arrange a viewing with one hour notice after meeting me but also made it work for my schedule and we were the first ones to see the flat, even before it went on the market. That flat ended up being the one we are living in and we couldn’t be happier! Throughout the process Aaron was so responsive and helpful, going out of his way to make sure that we were clear on the process and answering all of our questions immediately. Aaron was a joy to work with and made a process that can sometimes be unpleasant and daunting, very accessible and enjoyable. He is clearly dedicated to helping people find their new home and brings a level of enthusiasm, passion, and humanity to an industry that can feel very transactional or clinical. You’d be lucky to have Aaron as you’re letting agent and we will be recommending him and his colleagues at Chestertons to all of our friends!

Christina · 12 November 2021

Agent replied · 26 December 2024

Thank you so much for sharing your experience with us Christina! We are so pleased to hear how helpful Aaron was at Chestertons.

5/5

Trustpilot

Shan Made the Checkout Process So Easy

I had a great experience dealing with Shan Stewart regarding my short-let checkout. She was genuinely helpful, proactive, and clear in her communication. She followed up after our call, kept me informed about the revised schedule, and made the whole process smooth and stress-free. It’s rare to get service that feels this personal and attentive, really appreciated!

LD · 24 November 2025

Agent replied · 26 November 2025

Thank you for your wonderful feedback, LD! We're thrilled to hear about your positive experience with Shan. Our team strives to provide personal and attentive service, and it's great to know we met your expectations. We appreciate your support and hope to assist you again in the future!

5/5

Trustpilot

Great experience!

Ana has always been an incredible property manager, dealing with everything in a very efficient and professional manner and nothing is ever a problem. Living half way across the world Ana recently managed a huge renovation for us and kept us constantly updated on the progress. We are so pleased with the results and the property has been completely transformed. We would highly recommend Ana Cotofana to anyone looking to rent their property.

Lucinda · 13 October 2022

Agent replied · 26 December 2024

What incredible feedback, we are so happy to hear that Ana was able to make such a huge task more manageable for you. Thank you, Lucinda!

5/5

Trustpilot

Office Coordinator

I recently worked with Emily Hold when I had a change in tenancy and a lot of documents and information to provide. Emily was always very responsive and helpful. If she didn't know herself she always asked the right people and got me a response immediately. And on top she was always very friendly and I had the feeling that she really enjoyed helping you and, hence, I did not feel awkward asking her often stupid questions. This made my life so much easier!

Hanna · 10 November 2021

Agent replied · 26 December 2024

Thank you for taking the time to leave a review, we are so pleased to hear how helpful Emily was

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