5/5
Excellent service from Rebecca and her team. She has been thorough, friendly and efficient. Our property was let quickly and we now have great quality tenants.

Trusted Agent profile · Southville · Bristol
★★★★★
409 reviews across 1 platform
215 North Street, Southville, Bristol, BS3 1JH
Part of Andrews, see every office.
Andrews's office in Southville, Bristol, at 215 North Street, is rated 4.9 out of 5 across 409 reviews on 1 platform, including 409 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southville.
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Southville office, from every platform, shown as written. First names only.
5/5
Excellent service from Rebecca and her team. She has been thorough, friendly and efficient. Our property was let quickly and we now have great quality tenants.
4/5
I used Andrews to sell my flat. Everybody was helpful & friendly. I would like to give special thanks to Emma Willingham who is the sales progresser ..... she is a lovely friendly person but also professional & efficient. She always returned calls or emails promptly & made it feel a very personal service.
5/5
I would highly recommend Andrews estate agent in north street bedminster, the staff are amazing, very helpful, made my house selling a breeze, nothing was to much touble for them, answered all the questions which i asked, a big thankyou to Emma , Lisa and the team...
5/5
Really great service and advice from Simon and Emma here. Emma was especially helpful in coordinating the process of our house purchase which was made even more tricky due to COVID-19 impacts on the industry. She dealt with our questions fast and clearly, plus in a friendly manner and pushed the process forward in difficult times.
5/5
Big shout out to Robbie who was massively helpful and incredibly quick to respond to an issue at the property. Huge thank you!
5/5
We've had a really positive experience with Andrews and found them to be professional, organised and responsive. Nadia was polite, cheerful, able to answer any questions we had and made us feel valued. She has been a breath of fresh air compared with other agencies we have dealt with recently!PositiveResponsiveness, Professionalism
5/5
Had a viewing with Robbie, he was super helpful and accommodating, had all my questions answered!
Hi Yamuna, Thank you for your wonderful feedback! We're thrilled to hear that Robbie was … More
5/5
A big thank you to Matt. After a long sale process, Matt helped us and followed through with all he promised to do especially at the closing stages. I would highly recommend Andrews as an estate agent.
5/5
Matt and the team were very helpful during my purchase. They kept all parties well informed, were easy to contact and knowledgable about the area. I wouldn't hesitate to recommend them.
5/5
As my partner and I are still fairly new to renting, Lisa, who took us round the fantastic property we now live in, was great help! As soon as we met her, she was incredibly friendly and energetic which made looking around the property, and then applying for it, much more exciting than it was daunting. Though we had a few queries, both Lisa and Rebecca at the Andrew’s Southville branch responded quickly and effectively, allowing us to move into the property as soon as possible.
5/5
So far the team have been absolutely fantastic with everything and this morning I popped into Andrew’s in Southville and finally had the pleasure of meeting Lisa! I came in to express how happy I was with Julene’s cleaning of the property I started renting earlier this week. She did such a thorough job and it was really quite impressive how sparkling she got the oven looking! She brought a lovely energy into the house as well and I just felt that her hard work should be noted as I used to do cleaning myself!
5/5
So far the team have been absolutely fantastic with everything and this morning I popped into Andrew’s in Southville and finally had the pleasure of meeting Lisa! I came in to express how happy I was with Julene’s cleaning of the property I started renting earlier this week. She did such a thorough job and it was really quite impressive how sparkling she got the oven looking! She brought a lovely energy into the house as well and I just felt that her hard work should be noted as I used to do cleaning myself!
5/5
We'd like to say a massive thank you to Lisa on the Professional way she handled the sale of our house. Done and dusted in five days for an excellent price. I'm sure that her bubbly personality and knowledge of the property market contributed to the quick sale.
5/5
So far the team have been absolutely fantastic with everything and this morning I popped into Andrew’s in Southville and finally had the pleasure of meeting Lisa! I came in to express how happy I was with Julene’s cleaning of the property I started renting earlier this week. She did such a thorough job and it was really quite impressive how sparkling she got the oven looking! She brought a lovely energy into the house as well and I just felt that her hard work should be noted as I used to do cleaning myself!
5/5
The team, especially Lisa Bird-Parsons, worked so incredibly hard to support both our sale and our purchase via another agent.
5/5
Superb experience with these agents! Went on a viewing with nadia and her general knowledge of the area was next to nothing. Since then the communication from Amber has been amazing. Look forward to working with them in the future
5/5
We bought a house that was marketed through Andrews Southville. Emma Willingham was brilliant. She communicated regularly and professionally and really tried to make a difficult sale as easy as possible. She was approachable and sympathetic throughout. We would seek to use their services when we sell.
1/5
Let an unsafe home which meant we weren't able to move in but informed us 2 days before we were meant to, leaving us homeless and haven't received deposit back let alone any compensation. AVOID.
Hi Seren, thank you for the feedback. Sorry that you felt the need to leave us a one star review. We have taken the time to look into this matter for you and you are correct we delayed your move into the property due to a large leak discovered two days prior to your move, therefore meaning the property became unsafe and as a responsible agent the only sensible option was to regrettably postpone your move.. Since then we have been actively working with your party to find suitable premises for you all. Upon receiving bank details from the lead member of your party (22nd February) we issued the return of your deposit, which we've been notified has been received. Unfortunately it was not safe to move you into a property due to factors beyond our (and the landlords control) and we will continue to work with you in order to help you find your new home where possible.
5/5
I am very happy with Andrews. They have managed to schedule a viewing for a property I was really interested in, despite all viewings slot were fully booked! Nadia is very professional, easy to talk to and very understanding! keep up the good work guys :-)
5/5
Lisa was amazing. Always so friendly and professional. She’s like a ray of sunshine over south Bristol.
5/5
I highly recommend Andrews estate agents. After having a viewing with Bailey from the Southville branch I am filled with confidence that they provide an excellent service! He was super friendly and informative!
Hi Bee, thank you for the five star review, we know Bailey will really appreciate seeing your feedback and it's brilliant to see you have such a brilliant experience with the team. Thank you, Rhys
5/5
Sold my house in February and moved out in September. Thank you Covid! Throughout this time Emma kept me fully informed and was proactive, rather than waiting for me to ask her what was happening. The entire solicitor profession could learn from Emma's example...PositiveResponsiveness, Quality, Professionalism, Value
5/5
Thank you Lisa for your help in throughout the whole letting process. You’re the best! X
5/5
Absolutely superb, professional, and friendly service. The team at Andrews Southville branch have assisted us with both the sale of our property and the purchase of our new home. A special mention to Diego, Liz, and Emma who have been fantastic.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Andrews, Bristol won Trusted Agent.
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southville.