Home Southend-on-Sea reviews

★★★★★ 5/5

Google

After a frustrating period trying to sell our house with another agency, we moved across to Home. They were able to generate new interest in the house even after missing the key first couple of months, and have been great from start to finish. Constant communication, no chasing needed for queries, available at all times either by phone or email, and just generally nice people to deal with. Special shout outs to Matt and Dan during initial buying/selling, Julia and Matt (again) once all agreements were in place, and also Tom right at the start of the process. Can't fault anyone, thank you guys!

Ben · 17 June 2022

★★★★★ 5/5

Google

Home did a fantastic job marketing my property. The photography made my property look it’s best and they did a wonderful job getting a good number of viewings in a slow market. All the staff I dealt with were extremely friendly and efficient. This is the second time I have used Home and we are using them again to sell my partner’s property. Highly recommended!

David · 20 September 2023

★★★★★ 5/5

Google

This is my 3rd time of using Home for selling properties, and as always their Service has been 2nd to none. It has been a bumpy road but they have supported me throughout. From Nina and Dan in Sales, to Chloe and Jeanette in Sales progression, I can't thank them enough as my sale draws to completion. Thank you all, it was all much appreciated. 5 star Service!

Lisa · 17 June 2023

★★★★★ 5/5

Google

Dealt with Tom from Home and was really impressed. Professional, informed, helpful and not at all pushy. Highly recommend

Nicholas · 17 June 2023

★★★★★ 5/5

Google

We’ve been viewing properties for the past couple of months and have found Home to be real stand-outs in their professionalism and conduct. In particular, our experiences with Elliott have been absolutely fantastic - is a credit to the profession and to the team at Home. I would highly recommend Home based on my experiences.

Neil · 13 July 2025

★★★★★ 5/5

Google

We've worked with a few local estate agents but Home of Leigh got the job done and saw us through to completion during a complicated and changeable time. They went the extra mile from the word go, even 'styling' our flat to make it look as good as possible in the photos. Always approachable and patient - and this sale was one that could test anyone's patience - we were especially impressed with the dedication, professionalism and diligence of the sales progression team, Sue in particular. We wouldn't hesitate to recommend them and would like to express thanks to the whole team.PositiveResponsiveness, Quality, Professionalism, Value

Zo · 26 August 2021

★★★★★ 5/5

Google

We just completed the sale of my deceased mother’s house in Westcliff. Tony Kelly’s initial judgement of the market price was spot on. He just exudes honesty and professionalism! Tony had a buyer within 2 weeks of marketing last summer. Unfortunately, Mum died and the house fell into a probate limbo and could not be sold until probate was granted, a potential delay of 6 months at least. Because of this, we lost the original buyer but Tony did not give up! He found another buyer that, astonishingly, was prepared to wait and complete the sale whenever probate was granted! We completed yesterday! Also many thanks to the team that managed the progression of the chain, with a special shout-out to Sue Kelly, Tom, Dan, Amy. My wife and I cannot recommend Home of Leigh enough. And it’s not the first time that we have used them!

Tony · 11 June 2024

★★★★★ 4/5

Google

Solid sales team and marketing of house, friendly and courteous at all times. Plenty of regular viewings, with their selling status known when visiting. Good accurate read on the price our property would sell at. Chasing the sale through once the price was agreed, was a little more tricky. Difficulties sharing consistent and up to date information across a large chain made a difficult post lockdown situation more nervy than needed. Greater accuracy of information used internally and improve contacts across other estate agents would have resulted in a smoother process to completion.

Matthew · 17 June 2021

★★★★★ 5/5

Google

From the moment I decided to move to Leigh-on-Sea, Home have been nothing but supportive - from helping me make the best of my viewings, to negotiating a good offer, to getting me over the line and to taking possession of my new home - greeting the removal men with the keys when I got stuck on the M25 in very severe weather. Sue, in particular, has been amazing. I experienced a number of difficulties re: selling my own flat, and she was unbelievably helpful throughout, not only in helping to keep the vendor of my new home on side but in providing additional advice and support that I could not have managed without. Definitely recommend!

Niki · 17 June 2021

★★★★★ 4/5

Google

All at Home were friendly, positive and helpful throughout the sale of my Father's house. Particular thanks go to Amy for her professionalism and efficient communication and to Lyn in the Sales progression team for her tenacity and good humour.

Nigel · 5 November 2025

★★★★★ 5/5

Google

Very professional, helpful and attentive from start to finish. Best estate agent experience we have had by far! Nina, Chloe and Julia were especially excellent!

Dimitris · 17 June 2022

★★★★★ 5/5

Google

We bought and sold through Home and the whole team was excellent. From the valuation all the way through to the completion the team was on hand and making sure everything went to plan. We found their advice very insightful as we went through the buying process. The sales team handled our viewings and offers very efficiently. And the team that got everything finalised was excellent - i don't think we'd have managed it without them.PositiveResponsiveness, Quality, Professionalism

Duncan · 26 August 2021

★★★★★ 1/5

Google

A flurry of activity at the start, but then they just lost interest. No communications, promised weekly calls but never happened. Asked for property to be removed from the market and suddenly had a flurry of activity again. Then this too stopped, and they didn't take the property off the market. Had to ask again. Not once did they ask if we were happy, or why we were taking off the market. Seems to me they lose interest and move onto other houses if they actually have to do some work

Lee · 17 June 2020

★★★★★ 1/5

Facebook

Had an appointment to view a property at 2.00 pm Saturday 10th August which was confirmed by text. Arrived at 1.50 with nobody at home then joined a couple of minutes later by lady from Home. We were quickly hurried through the first three rooms to be then told that we would need to be going soon as we were only allowed 15 minutes to view - approximately 1 minute per room. I asked her why the vendor had changed agents to which she replied " they hadn't been doing a lot." Found her to be totally unprofessional and only interested in getting us out so she could get on to next appointment at 2.30 taking calls from the office to make sure she was on her way. If this is how you treat potential customers I'm amazed you're still in business.

Frank · 10 August 2019

★★★★★ 5/5

Google

Cannot thank Sue & the team for all their amazing help throughout the sale of my flat 🥰 highly recommended! …

Shannon · 11 August 2024

★★★★★ 5/5

Google

Chloe was fantastic while handling our move. She was extremely responsive, and professional, and took a lot of the stress out of the process. Thank you!

Tristan · 17 February 2024

★★★★★ 5/5

Google

Just wanted to thank the ladies at Home who helped me with my move, this was done quickly and they were really helpful with organising the right date for me moving in. The flat was also deep cleaned before the move, would highly recommend! Thanks again 😁 …

Denis · 21 August 2023

★★★★★ 5/5

Google

The rental department at 'Home of Leigh' have always shown superb professionalism and efficiency. Hayley and Kyran and the team are very helpful and offer guidance at all times. I would highly recommend 'Home of Leigh' for help with your rental property search.PositiveResponsiveness, Professionalism

Lesley · 17 June 2022

★★★★★ 5/5

Google

Very good estate agents. Each member of staff was always approachable and very pleasant to deal with. The fee is very fairly priced and their knowledge of the local market was clearly spot on. Best follow up service (after a price has been agreed) that I have ever come across from any estate agent and a great personal touch - really impressive and highly recommended.

Alexander · 17 June 2021

★★★★★ 5/5

Google

Laura Staples was professional, personable and very knowledgeable :-)

Stephen · 17 June 2022

★★★★★ 1/5

Google

They make you answer a lot of personal questions JUST for booking a viewing (I only wanted to see 1 flat). The place advertised looked very nice, but it wasn't worth me answering 50 questions about myself for "future viewings". I haven't even seen the property yet, why would I give you all of my info.

Cath · 17 June 2022

★★★★★ 5/5

Google

We had Ricky attend on a sunny Saturday morning for a valuation, his knowledge of the area was amazing and certainly knows his stuff. Ricky was on time, polite and really informative. Looking forward to do more with the team.

Mr · 17 June 2022

★★★★★ 5/5

Google

Good agency, very kind staff, responsive and swift action to all our queries. Thanks a lot Christine, Hayley and Louis for the excellent custom caring and great service. We'll done guys, you are doing good job ! I am happy to cooperate. Dace & Algis

Dace · 17 June 2023

★★★★★ 5/5

Google

My rental property has been managed by Hayley Campbell and Kyran in the letting department for the past few years, I’ve found them to be professional and friendly, their help, advise and honesty never fails to impress me. Customer service at its very best.

Mary · 17 June 2023