Home Southend-on-Sea reviews

★★★★★ 5/5

Google

I had one or two really bad experiences with agencies while looking for my flat but when I was contacted by Hayley it was the beginning of a great turnaround for me. I saw the property I wanted but thought I wouldnt hear back from the agency but I did! From the very first conversation, Hayley has been fantastic and her level of customer service, superb. The whole process and dealing with her and Kyran over the phone and via email has been great. They have dealt with ALL my enquiries and to be honest the agency itself is just warm and friendly.

Naomi · 17 June 2021

★★★★★ 5/5

Google

I must first start by saying that I don't ever leave reviews on websites but on this occasion I feel that I really must. A week ago I moved into my lovely new apartment in Leigh. I initially approached 3 different estate agents in dealing with the sale of my property, Home being one of them. They were, by far the most dynamic, pro active & professional agents that I dealt with. They actually acted for me in not only my sale but also my new purchase. Nina was excellent in securing my new property at a price that I was comfortable & happy with. From then on Chloe looked after me all the way. I found her to be professional, knowledgeable and most importantly personable. I knew that any concerns I had during the whole process would be overcome & resolved by her. They were. Over & above springs to mind. Home estate agents, I cannot thank you enough. Quality service from start to finish. I will not hesitate to recommend you going forward! (very reasonable fee's also) Nina - Leigh on sea.

Nina · 17 June 2021

★★★★★ 5/5

Google

Home were a pleasure to deal with. I am a first time buyer and was very confused by the whole process. Linda and Sue in Sale Progression team were always very willing to answer any questions I had.

Andrew · 2 April 2026

★★★★★ 2/5

Trustpilot

Sadly they are unrealistic with the…

Sadly they are unrealistic with the valuations which means houses just sit on Rightmove until eventually are reduced to the true value. All this does is wastes times and it’s clear they are trying to push up the commissions - they are seemingly wanting to price young people and families out of the Leigh market. I have heard a lot of negative reports about how they treat customers too.

CC · 29 March 2026

★★★★★ 5/5

Google

Excellent service throughout the sale of my property from all the team. Good contact at every step of the way. Would recommend

Rachel · 11 July 2026

★★★★★ 1/5

Trustpilot

My experience with Home Estates agents…

My experience with Home Estates agents was in two halves. The first part of selling my house at the Thorpe Bay branch was excellent, professional but caring and guided me through the selling process well. Unfortunately the second half of the process completed by Homes in Leigh in Sea was horrendous, they had taken on the whole chain below me, which put pressure on me. I was left feeling that they didn’t work for me at all but the rest of the chain. I felt that I had no real choice if I wanted to sell my house other than to move out earlier into temporary accommodation to complete the sale. Sadly I won’t be recommending them.

Jude · 26 February 2024

★★★★★ 5/5

Google

Home have been great and super helpful in our move! ☺️ would 100% recommend them to anyone - best photos and videos around 🙌🙌 …

Sarah · 11 June 2026

★★★★★ 5/5

Google

We sold and purchased through Home recently and were very impressed with the service. Everyone in the office is very friendly and questions are always dealt with quickly. A special thank you to Julia for resolving some problems and stressful moments with optimism and ease. Thank you Home for helping us find our dream home and with the sale of ours. We would happily recommend Home to friends and family locally.PositiveResponsiveness, Quality, Professionalism

Siobhan · 26 August 2021

★★★★★ 5/5

Google

Moving house should be an exiting time. Hopes and dreams, fresh starts mixed with memories and tears. We considered several local agents and seriously, Home were the only team that understood this and committed to our journey. The market is sticky and all along the way we had a fantastic dialogue around tactics, advertising and the market place. We had a phenomenal amount of viewings all followed up with feedback which informed our market tactics. Home never wavered in their commitment. When selecting an agent don't underestimate the value of sales progression. Selling is the easy compared to the coordination of the sale with solicitors, removals and banks. Home have people that come with you all the way. We dare not list the team that helped as basically it's all of them. Phone at any time and they will respond, follow up and drive things forwards. My advise is to speak with Home about their services. Look at other agents, plug in spreadsheets, assess the market and then use Home.

David · 18 June 2019

★★★★★ 5/5

Trustpilot

Don't look any further than Home!

If you live in the Southend catchment area, do notlook any further than Homes of Leigh to sell your house. We recently sold our family home in Westcliff. We initially put our house up for sale in summer with another well known Essex estate agent. The experience was awful! The agent cancelled viewings without us knowing, failed to attend viewings leaving us to conduct viewings by ourselves, and repeatedly asked us to drop the sale price of our house. We spoke to friends and family about our experience and many took the stereotypical view of "all estate agents are awful". How wrong we were!! We decided to choose another local estate agent so contacted Homes of Leigh. In stepped senior valuer Tom Lambert! Tom apologised for the negative experience we had with the other estate agent and got right to work. Through the failings of the previous agent, Tom immediately secured a buyer for our home with a welcome bonus of £10,000 more than the asking price. This was £25,000 more than the previous agent wanted us to reduce our property to. Tom regularly updated me on the progress of the sale and the process was genuinely effortless and personal. From the moment we chose Homes of Leigh, we knew we had made the right decision. From the simple weekly Friday updates, to quality assurance callbacks. All the staff we spoke to were absolutely outstanding. We cannot thank Tom enough for his hard work and diligence throughout the entire process. Tom made it absolutely effortless and promoted a brilliantly transparent relationship. I have several friends who are potentially looking at selling their property in 2024. I have recommended for them to all contact Home and ask for Tom. Thank you Tom!

Ed · 5 January 2024

★★★★★ 5/5

Google

Home estate helped me enormously with buying and selling properties I would definitely recommend there service Very professional

Paul · 11 July 2026

★★★★★ 5/5

Google

I thoroughly recommend Home. They took me through the selling process step by step and kept me informed all the way. My last move was over 30 years ago so I was so grateful for their expertise. The whole team were wonderful, thank you.

Christine · 11 December 2025

★★★★★ 5/5

Google

We have just completed on a new home which was listed with Home of Leigh. From start to finish, Ami and Dan have been excellent; responsive to our questions and requests, nothing has been too much trouble. Home’s sale progression team were …

Richard · 11 December 2025

★★★★★ 5/5

Google

Best for selling a property in Leigh for sure. Very knowledgeable and helpful throughout. Would recommend

Liam · 11 July 2026

★★★★★ 5/5

Google

Home were fantastic from start to finish! Professional, empathetic and always reachable right away. Couldn't recommend thier services more!

Alexander · 11 June 2026

★★★★★ 5/5

Google

I have used "Home" for over 10 years, supporting me in three property moves. They remain my go to Estate agent in Leigh. Recent property sale/purchase was a challenge which was chain related and not Home. Home remained professional and supportive. A big thank you to Sue and the overall team.

Lee · 17 June 2023

★★★★★ 5/5

Trustpilot

A big shout out to Elliott and Nathan

A big shout out to Elliott and Nathan, even though my sale fell through, I'm sticking with Home of Leigh. They have been compassionate helpful and invested in my journey. Thank you for everything you do, and are sill doing. SJ

S · 22 May 2025

★★★★★ 5/5

Google

Absolutely the best. The team at Home are so professional, caring and efficient. To have them with me on my purchase journey has been a blessing.

Sarah · 16 March 2026

★★★★★ 5/5

Google

Had a very good experience with Home. They were available and supportive and the Sales Progression team helped pick up some of the slack of our sluggish solicitors. Recommend.

Benjamin · 4 October 2026

★★★★★ 1/5

Trustpilot

Horrible agents

Turned up for a viewing only for it to be cancelled at the time it was booked for. Got an email (no courtesy call ahead of time) cancelling at the time they were supposed to be there. Rude team at the office who couldn't really care less. Terrible service, and no damns to give about treating people properly. A wasted morning and terrible planning on their part. Horrible agents. Avoid and use someone else.

Ben · 18 October 2025

★★★★★ 5/5

Google

We purchased a property through Home. I cannot speak highly enough. A brilliant experience from start to finish and a special shout out to Dan, Ami and Sue. Especially Sue! An amazing team. I'm thankful for your help in securing us our dream home.

Louis · 22 July 2023

★★★★★ 5/5

Google

Just put our house on the market,we dealt with Tom who was very professional,he guided us through the whole process advised on every aspect with regard to marketing,also must praise Lucy for the video that she made,highly recommended.

Peter · 19 November 2023

★★★★★ 5/5

Google

Home have been so helpful in finding a home for me and my partner in Leigh-On-Sea. Matt, Dan, Ami, Nina and the team are friendly, professional and responsive. They go above and beyond what I expected and when they say they'll find you somewhere, they really mean it. THANK YOU :-)PositiveResponsiveness, Quality, Professionalism

Helen · 17 June 2022

★★★★★ 5/5

Google

Excellent service and communication from team. Would highly recommend

Eeima1 · 11 June 2026