Hair & Son Thorpe Bay reviews

★★★★★ 5/5

Google

Lorraine provided an EXCELLENT service. She was always efficient, friendly and knowledgable. She helped everything progress as smoothly as possible and helped us to secure our dream home, while quickly selling our existing home. I would highly recommend Hair & Son to others looking to find an estate agent. The small team means they know exactly what is going on with your property sale, and are directly involved at all stages of the process. Thanks Lorraine and all at Hair & Son.

Katie · 14 April 2021

★★★★★ 5/5

Google

I just want to say a massive thank you to Jamie Lawrence from the Hair and Son, Southend for being so helpful and professional during my dealings with the Hair and Son. Jamie was very proactive and did his best to make our deal smooth and hassle free. Jamie your are a wonderful person with excellent communication skills and extremely helpful attitude. I would highly recommend them to anyone looking to buy or to sell their property.

Shahzad · 28 July 2020

★★★★★ 5/5

Google

The support I received from the agency in general was outstanding. A lady by name Lorraine was SUPERB. She was always cheerfully willingly to render assistance with whatever I needed including sign-posting me to other services whom she trusted when required. The communication was very prompt despite the pandemic climate and its crisis. I received prompt responses to my queries both via email and telephone contact. I will recommend this agency to anyone anytime.

Patience · 14 April 2021

★★★★★ 5/5

Facebook

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Francisco · 28 April 2023

★★★★★ 5/5

Facebook

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Sæînt · 21 September 2022

★★★★★ 5/5

Google

Hair & Sons were the estate agent we purchased our new house through, they have been very helpful throughout the whole process and I couldn't recommend them more, they were always on top of everything and kept me informed every step of the way, in particular Lorraine who was fantastic! Would recommend to anyone, definitely 5 stars!

Martyn · 14 April 2021

★★★★★ 5/5

Facebook

We have just purchased our first freehold property. After having some trouble with the length of time on our sale we found our property for sale with Hair and Son. We dealt with Emily, Claire and Carl. Could not fault the service or communications. Turned the sale round very quickly. Would highly recommend as an Estate Agent. Well done!

Chris · 5 September 2020

★★★★★ 5/5

Facebook

Having just completed contracts on a new office lease in Chelmsford, I would like to say thankyou to the Hair and Co team for their assistance during the process. A particular thank you to Diane and Laurence who provided a professional, friendly and efficient service from start to finish.

Debbie · 5 January 2022

★★★★★ 5/5

Facebook

Claire Wheeler and Emily Read were extremely helpful and supportive all the way through, and kept things moving along. The collapse of a previous purchase had left me disillusioned with the whole process, but unlike other agents who are all talk and no action, Emily and Claire were very proactive in helping us. Highly recommended.

Anand · 23 October 2020

★★★★★ 1/5

Facebook

Simon Smith Account Manager is probably the most rudest man I have ever spoken to ... when I asked him to explain service charges on our account and statement, he refused to, when I asked to have a meeting with him he refused to. Will only communicate via email, he has no interest in his clients or any customer service skills, just wants your money with no explanation . Have never been spoken to in such an awful manner, no business ethics or etiquette. Shameful and disgraceful.

Jo · 27 May 2020

★★★★★ 5/5

Google

I have been using the services of Hair & Son for over 30 years in several property transactions and can highly recommend the professionalism shown by all the staff, especially Lorraine & Adrian at the Thorpe Bay office. Thanks again for another successful sale.

Stephen · 14 April 2020

★★★★★ 4/5

Google

Good service by Adrian and Lorraine - agreed house sale in just over 4 weeks last Sept 20. House sale completed in early Dec 20. Lorraine kept me constantly informed with progress and helped push through the sale. Thank you

Mark · 30 March 2021

★★★★★ 5/5

Google

Lorraine worked for the seller the property I have just bought. Not only was she very diligent and helpful through negotiations, she was a God send throughout the full process! It wasn't the simplest of sales owing to some difficult management companies and solicitors involved with a lot of hoops to jump through - Lorraine went over and above and worked with myself and the seller to achieve the speediest sale we could.

Sam · 28 July 2020

★★★★★ 5/5

Google

A big massive thank you to Lorraine and Adrian. You’re both on top of your game. You went out of your way to ensure that we got our desired outcome. Thank You so much.

Cordellia · 30 March 2021

★★★★★ 5/5

Google

We have recently completed the sale of our property and would like to thank Lorraine and Adrian for their professional, friendly and proactive approach. They were both communicative and very helpful. We were particularly impressed with …

Tina · 14 April 2020

★★★★★ 1/5

Trustpilot

Don't let this company near your…cash cow

Don't let this company near your Account Nicolas Verdin Partner in Hair and Son LLP lied on the Financial Conduct Authority declaration form AR30 he forgot a partner in Hair and Son on Chalkwell Lodge Residents Society Limited annual audit

Bill · 1 November 2025

★★★★★ 5/5

Facebook

We bought our new property on the 2nd November via Hair & Son auction & dealt with Rob who was extremely helpful & we would have no hesitation in recommending family & friends to use Hair & Son/Rona as the service has been 10/10.I recently sold via Rona Rayleigh part of the Hair team & they have gone above & beyond the service I would expect, very helpful, friendly & professional

Kerry · 15 December 2017

★★★★★ 5/5

Google

A massive thank you to Lorraine from Hair and Son, she helped us find our dream home. Lorraine communicated with us at every stage kept us informed and exceeded expectations. Would highly recommend!

Hayley · 28 July 2020

★★★★★ 5/5

Google

The sales progression provided by Lorraine was professional and she kept me informed with every step of the purchase process which made the move a lot less stressful!

Matthew · 14 April 2021

★★★★★ 5/5

Facebook

Just rented my first one bedroom flat, and this company provided me with one that i like. Ben Zammit is professional, helpful, and friendly. Happy Client :)

Mondi · 17 May 2021

★★★★★ 5/5

Google

Our buyer needed to act very quickly and Richard and his team at Thorpe Bay took on the challenge and exceeded expectations. Viewings were always advised, we were kept updated at all times and with the help of our Solicitors everything was completed within 3 weeks. Highly recommend this family firm for their professionalism and efficiency. Their actions made my life a lot easier.

Susan · 29 July 2019

★★★★★ 5/5

Google

We called Hair & Son Thorpe Bay for a House Valuation and Jamie Lawrence came round and gave us a valuation based on market information and property condition along with various other information relating to Hair & Son. Jamie was very friendly and professional and helpful with our queries. We would have no hesitation in recommending him and Hair & Son.

Pauline · 28 July 2020

★★★★★ 5/5

Google

The sales progression provided by Lorraine was professional and she kept me informed with every step of the purchase process which made the move a lot less stressful!

121move · 28 July 2020

★★★★★ 1/5

Trustpilot

Just awful

There seems to be a bit of a theme here - if Hair & Son are making money out of you, you might get a good service. However, if you are unfortunate enough to be a leaseholder for a property they manage, you can expect to be ignored and treated like a second class citizen. The management team do not answer the phone, return calls when messages are left, or respond to emails in a timely manner. The only communication you can count on are demands for money.

Grover · 29 August 2023