MYA Property Ltd reviews

★★★★★ 5/5

Google

Best landlord I have ever had honestly I have lived in the blue box since 2018 and I’m moving out this week I can honestly say I will miss mya properties as my letting agent , they were always there when I needed them and even when I went through financial difficulties during the first lockdown they were very humane and understandable which is rare with some landlords it’s just a shame I am moving out of the area because if I wasn’t I would definitely stay with mya property as I prefer to rent from them . I really enjoyed my stay at the bluebox Thank you

Mike · 26 August 2022

★★★★★ 5/5

Google

I stayed with them for 2.5 years. All the team is excellent, friendly, approachable. Highly recommended Thank you 🌹 …

Ahmed · 26 August 2023

★★★★★ 5/5

Google

Absolutely faultless and brilliant at helping me find the right place. Cannot fault the team and all, a big well done to Nick and Chris.

Den · 11 June 2025

★★★★★ 1/5

Google

Me and my other half suffer with seriously mental health issues and can not work because of this fact we were homeless and looking for a base of operations to start improving our life we went to many agencies for this all refusing to help us until a Beal's agency in Southampton put us through to Mya. At first it was a very pleasant experience the house looked clean and everything seemed in working order so we placed our deposit and began moving in within the first 3 weeks we learned this was not the case we was contacted by an electrical company and charged for the previous tenants bill which they refused to turn the electric back on unless we paid it off. both windows on the house had popped and keeping the property warm was nearly impossible for under 100 pounds a month on the electric one radiator did not work and the other fell off the wall as it was held up by TOOTH PICKS the boiler broke 3 times in the first 2 months and the landlords and Mya agency both got very aggressive about the constant call outs over a period of 6 months this got worse and worse hidden patches of mould quickly took over the properties walls and windows and we was in a constant fight to keep it to a minimal the toilet kept throwing up sewage and flooding the bath room the light fixture in the toilet was a industrial fitting that cost nearly 40 pound a bulb and this also blew quickly there was a problem with the kitchen sinks piping as even with a 10 metre long pipe cleaner I couldn't unblock the pipe there was holes in the bath room floor which you could see outside from. This was just the start of the problem the community they placed us in was very hostile towards white people and we was harassed daily the front door to the flat was barely attached to the wall and on several occasion we had people from the street try climb through our windows to rob the flat. we were woken up by the land lords on several occasions at the crack of dawn 5-6am where they would use power tools on the outside of the property and when approached about this we would get the simple reply "I'm your land lord go back in side" this being the least of the abuse received. well after a year in the property my misses fell pregnant and her mum, our guarantor unfortunately passed away from cancer we decided at this point our only option would be to move out as the property was inadequate the land lords stopped coming out to fix the property after the 3rd month and we had no way to provide for a baby while living there plus the mental strain from the constant abuse from this company impacted our mental health to much for us to even contemplate living there. So we email our notice and receive no reply for 2 months at this point we thought it as clear mya did not want us moving and decided to move from the property go to the local council and explain our situation with the landlords and how we couldn't get a reply on fixing crucial problems leaving the abuse and aggressive way they treated us while in the property out as not wanting to cause problem for the company as we are rather nice people. once the council got in contact with Mya they wasted no time painting them selves as the victim and conferred an abandonment notice saying we had giving them no warning off moving even though we had sent the email, once checking the email address and the email address given on the tenancy agreement they were exactly the same but they had a completely different email on record. they expressed on several occasions they tried to get in contact with us even though we didn't receive a single email on either of the 4 email addresses we gave them. all in all they are now working with housing to try and force me and my other half back in to the property we fled to get away from this abusive and aggressive company. all in all Mya property is a lying sleaze of a company that is more than happy to exploit vulnerable people to make there money I would not suggest this company to any one looking for a new home as you will have years of trouble and you will be illegally trapped in the property.

Curtis · 26 August 2021

★★★★★ 1/5

Google

Worst property agent I've ever had. This company is terrible. They told us they had set up our electric bill and this was a lie, we're now paying a £500+ bill because not only did they not set up the bill. They gave an old meter reading helping to make the bill larger. The property was shambles, walls were thin and the building was cover head to toe in black mould leading to us losing thousands of pounds worth of furniture and clothes. Their landlords are lazy, when we left our black mould infested flat they had the nerve to become aggressive to the state of the flat, despite not helping us with any of the problems. DO NOT USE MYA they are cheap, lazy and incompetent.

Liam · 26 August 2020

★★★★★ 1/5

Google

Lived in one of their flats for 6 months. Moved out today. The entire time we were living there we told them there were things wrong with the flat. (Doors all hung wrong, no window keys, Radiators not working etc) nothing was ever done about it. We left the flat immaculate today and now they're saying they want £120 for the cleaning of the kitchen and bathroom. I have autism and OCD. Trust me when I say those rooms were sterile. Just yet another way of them trying to get money out of us. Tried to charge us £50 a month for the parking space connected to our flat. Don't go with these people they are an absolute JOKE.

Stephanie · 26 August 2020

★★★★★ 1/5

Google

This agency was the worst one I’ve faced in 10 years of renting. My review is due to being sent a water bill for over £2000 two years after leaving the property that’s rent included utilities.

Dannielle · 26 August 2022

★★★★★ 4/5

Google

I lived the blue box building for nearly 2 years. Its location close to Aldi store and bus stop. Moreover, its rental cost was affordable. I like it and I will live in it again if I come back to Southampton.👍PositiveQuality, Value

Mohammad · 26 August 2021

★★★★★ 1/5

Google

Absolutely terrible service. My property has constant humidity an crazy amount of mold growing on the walls. I reported this - no action, they say it is normal. I have massive holes in window frames, so that I can place my finger in between, I can feel the wind blowing - they said it is "not a bug but feature" and names this ventilation. I had 4 regular sewage floodings, which damaged some of my stuff, as water from corridor came inside. Sent multiple emails - no reply. Asked to meet in person - refused and said to send an email or call.

Artur · 27 August 2019

★★★★★ 1/5

Google

Rent increased out of the blue after six months. During the cost of living crises. The flat was poor quality with lots of mould and very dated decor. Lack of basic facilities like cooker hood and ventilation - so flat gets very damp and humid. Very low quality for the price. Money needs to be paid to overseas bank account which seems very dodgy.

Big · 26 August 2022

★★★★★ 4/5

Google

Rented from MYA for over 5 years. Always professional and easy to contact. Maintenance team always responded promptly.

Zoe · 16 April 2025

★★★★★ 5/5

Google

A very good helpful company very helpful when I needed support, I recommend

Stephen · 10 June 2025

★★★★★ 5/5

Google

Stayed in an MYA apartment for almost a year. They were quick to fix any appliance I had a problem with, as well as any other issue, I was never left without. I had no problems getting my deposit back after leaving the property cleaned, just as stated in the contract.

Saelent · 26 August 2023

★★★★★ 5/5

Google

Stayed with Mya for nearly 4 years and couldn't fault them. Responsive to repairs, friendly staff, none intrusive, and a nice and easy move in and out process. Thanks to the whole team for being understanding with us and allowing us to move out later than originally thought, if I'm renting in the area again, it will be with MYA.

Sam · 26 August 2022

★★★★★ 5/5

Google

Sent email for repair of electric heater at 9am today. By 4 I have 2 nice new heaters in my property and the guy even took my old fridge away very happy 👍PositiveResponsiveness

Peter · 26 August 2021

★★★★★ 5/5

Google

Thanks for plumber Silvia Romanian 🇷🇴 guy he did perfect job for me. Many thanks …

Qadir · 24 February 2025

★★★★★ 5/5

Google

Met Nick and Steve for a viewing , by the end of the viewing I had taken the property , found them both very easy to deal with , Nick in particular who I had more contact with was very helpful and professional, with Steve being very prompt on the email and communication side ,

Ashley · 26 August 2022

★★★★★ 1/5

Google

House has black mould & damp everywhere & the company couldnt careless. Deposit wasnt even put in a deposit scheme i checked they have no registration of it. Do not rent from this company they only care about getting their rent. Category 2 black mould from enviromental health they still didnt sort it out.NegativeResponsiveness, Quality, Professionalism, Value

Jordan · 26 August 2021

★★★★★ 1/5

Google

Worst landlord I have ever had really want no stars! I regret moving and I’m looking forward to move out

Eml · 26 August 2020

★★★★★ 5/5

Google

Very good management and very good workers for building

Vasile · 26 August 2020

★★★★★ 3/5

Google

They don't pick phones

Maryam · 27 April 2024

★★★★★ 5/5

Google

Very good value for money. Nice apartments and the staff are very helpful and friendly

Sheriff · 26 August 2023

★★★★★ 5/5

Google

Efficient management, great customer service

Shaquille · 27 August 2019

★★★★★ 1/5

Google

Awful woman on phone. Needs a new job

Bree · 30 September 2023