Trusted Agent profile · Southampton

Lets Sell Southampton reviews

4.8

★★★★★ Excellent

100 reviews across 3 platforms

20 Portsmouth Road, Southampton, SO19 9AB

Lets Sell's office in Southampton, at 20 Portsmouth Road, is rated 4.8 out of 5 across 100 reviews on three platforms, including 84 Google reviews rated 4.8.

Google logo

4.8 / 5

84

Reviews on Google

This office

Facebook logo

5.0 / 5

4

Reviews on Facebook

This office

Trustpilot logo

12

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Google

Had a really smooth experience with the agency from viewing to move-in. The application process was handled efficiently, communication was clear throughout, and everything was well organised right up to key handover. Big shoutout to Sam. He was responsive, professional, and on top of things the whole time, making the process easy and stress free. Definitely a great experience overall.

Damodar · 16 February 2026

Agent replied · 16 April 2026

Hi Damodar, Thank you so much for your kind 5-star review, we really appreciate you taking the time to share your experience. We’re delighted to hear that everything ran smoothly from viewing through to move-in, and that the process was clear and well organised for you. A special thank you for highlighting Sam’s efforts, he’ll be really pleased to hear your feedback. Wishing you all the very best in your new home, and please don’t hesitate to get in touch if we can help with anything in the future. Kind regards, Let’s Rent Southampton Team

5/5

Google

Sam was extremely helpful throughout the process. He was organized and made our transfer quick and easy. Communication was clear, and everything went smoothly from start to finish. We really appreciate the support and would definitely recommend his service.

Jovette · 16 March 2026

Agent replied · 16 April 2026

Thank you so much, Jovette, for your lovely 5-star review. We are delighted to hear that Sam was so helpful throughout the process and that he was able to make everything quick, organised, and straightforward for you. Clear communication and a smooth experience from start to finish is always what we aim to provide, so it is wonderful to know this came across. We really appreciate your kind words and recommendation, and we wish you all the very best moving forward., Let’s Rent Southampton

5/5

Trustpilot

Outstanding Property Management, Highly Recommended

I have been extremely impressed with the service and professionalism provided by this company, particularly Benjamin.

Shelon · 23 August 2026

Agent replied · 24 September 2026

Thank you so much, Shelon, for taking the time to leave such a detailed and thoughtful review. We’re really pleased to hear that you’ve been impressed with the service and support you’ve received from our team. We always aim to take a hands-on approach to property management, ensuring issues are dealt with promptly, professionally and in line with the relevant regulations. For landlords living abroad, we understand how important it is to have a local team you can trust to look after your property and keep you informed, so it’s great to hear that we’ve been able to give you that peace of mind. Thank you again for your trust, kind words and recommendation. It’s greatly appreciated by the whole team at Lets Rent & Lets Sell Southampton.

5/5

Google

Let’s Rent have been fantastic throughout the process of renting our new home. In particular Sarah who quickly and efficiently answered all of our queries and concerns. Everything went as smoothly and stress free as we could have hoped. The support material was very helpful too - top marks all round. Thank you Let’s rent. ;) 🙌👌😀 …

Andy · 9 September 2025

Agent replied · 9 October 2025

Thank you so much for your wonderful review! We’re delighted to hear that everything went smoothly and stress-free with your move. Sarah and the whole team will be so pleased to know their support made a difference. We really appreciate your kind words and wish you every happiness in your new home., The Lets Rent Southampton Team

5/5

Google

I’ve been with Lets Rent Southampton for a month now, and I’m honestly really impressed. Sarah sorted all my paperwork super fast, which made the whole start so much easier. On my move‑in day, Barney Brander helped me settle in and explained everything clearly. Chantelle has also been great with any questions I’ve had and always replies quickly. The whole team has been supportive and helpful whenever I needed something. I strongly suggest and recommend them to anyone looking to rent in Southampton.

Naani · 12 April 2026

Agent replied · 16 April 2026

Thank you so much, Naani, for your lovely 5-star review. We really appreciate you taking the time to share your experience with Let’s Rent Southampton. It is fantastic to hear that Sarah was able to get everything sorted quickly for you, that Barney helped make your move-in day smooth, and that Chantelle has been so responsive and helpful with any questions since. We are delighted to know you have felt supported by the team throughout your first month with us. Thank you again for your kind words and recommendation, it really does mean a lot to us. Wishing you all the best in your new home., The Let’s Rent Southampton Team

5/5

Google

I have never experienced such a lovely guys from a lettings company before. We were well assisted from start until the we moved in. On the field we had Sam (agent) who is very nice, he guided us to all the process we have to take and assisted us in every way. And we had Sarah (agent) in the office who was very lovely and explained to us to all the papers and whqt to do if issues may arise. Thank you guys and i hope you are keeping well.

Ray · 2 April 2026

Agent replied · 16 April 2026

Thank you so much for your kind 5-star review, Ray. We really appreciate you taking the time to share your experience. It was a pleasure assisting you with your move, and we are so pleased to hear that Sam and Sarah were able to support you throughout the process and make everything as smooth as possible for you. Providing clear guidance and helpful service from start to finish is always what we aim for. We hope you are settling in well to your new home, and if you ever need anything in the future, please do not hesitate to get in touch. Kind regards, Let’s Rent Southampton

5/5

Google

Barney Brander and the team at Lets Rent in Woolston were brilliant, they took great photos of the house and kept us updated. Huge thanks to them all. We highly recommend them. 🙏 …

Dave · 9 December 2025

Agent replied · 12 December 2025

Hi Dave, Thank you so much for your fantastic 5-star review! We’re really pleased to hear you had such a positive experience with Barney and the team at Let’s Rent Woolston. It’s brilliant to know the photos, communication, and overall service met your expectations, the team will be delighted with your feedback. We truly appreciate your recommendation and thank you again for choosing Let’s Rent & Let’s Sell Southampton. 🙏 Wishing you all the very best, Lets Rent Team Southampton

5/5

Google

Great company and very easy process, Sam was a massive help and dealt with all of our requests no matter how big/small.

Ned · 16 March 2026

Agent replied · 16 April 2026

Thanks so much for the 5-star review! Really pleased you found everything easy and smooth. It was a pleasure helping you, and I’m glad I could assist with all your requests. All the best! Let’s Rent Southampton

5/5

Google

Very nice service and lovely patient staff, Sarah was very helpful and always available throughout the process. Very happy with my experience with let's rent

Travis · 16 February 2026

Agent replied · 16 April 2026

Hi Travis, Thank you for the 5-star review! We’re delighted to hear you found the service smooth and that Sarah supported you throughout the process. Your kind words mean a lot to the team, we’re glad we could help. - Lets Rent Southampton Team

5/5

Trustpilot

Amazing service from Ben and his team…

Amazing service from Ben and his team at letsrentsouthampton, never had a issue that wasn’t sorted immediately and will continue to use them in the future.

Daniel · 28 January 2026

Agent replied · 1 June 2026

Thank you so much for the fantastic 5-star review. We’re delighted to hear you’ve received amazing service from Ben and the whole team at Let’s Rent & Let’s Sell Southampton. Providing a responsive, reliable service is exactly what we pride ourselves on, so it’s great to know everything was handled quickly and smoothly. We really appreciate your continued support and look forward to helping you again in the future. - Lets Rent Southampton

5/5

Trustpilot

Very helpful all the way with us…

Very helpful all the way with us finding and securing a rental property especially Sarah and an another member of staff (sorry I can’t remember your name!)

Laura · 16 January 2026

Agent replied · 1 June 2026

Hi Laura, Thank you for your lovely 5-star review, we really appreciate you taking the time to share your experience. We’re delighted to hear that Sarah was so helpful throughout the process of finding and securing your rental, and we’ll be sure to pass your kind words on to her and the rest of the team. Wishing you all the best in your new home. Kind regards, Lets Rent Southampton

5/5

Google

I’m truly grateful for let’s rent Southampton team for finding a right home for us. I would specially thanks to SAM PICK who made our journey easy and less stressful as he was very helpful at every moment. They are easily accessible and respond quickly to our queries and make everything very smooth for us. Thank you SAM and let’s rent Southampton team.

Maryam · 2 April 2026

Agent replied · 16 April 2026

Thank you so much, Maryam, for your lovely 5-star review. We really appreciate your kind words and are so pleased to hear that you had a positive experience with Let’s Rent Southampton. It’s great to know that Sam was able to make the process easier and less stressful for you, and that the team’s communication and support helped everything run smoothly. We’re very grateful for your feedback and wish you all the very best in your new home. Kind regards, Let’s Rent Southampton

5/5

Google

Amazing and smooth move in! Sam was very helpful and ensured we moved in fast and easy!

Sasha · 16 March 2026

Agent replied · 16 April 2026

Hi Sasha, Thank you so much for your lovely 5-star review! ⭐ We’re so pleased to hear your move-in was smooth and stress-free, that’s exactly what we aim for. Sam will be absolutely delighted to read this, he always goes the extra mile to make sure everything runs quickly and seamlessly. We really appreciate you choosing Let’s Rent & Let’s Sell Southampton and wish you all the best in your new home. If you need anything at all, we’re always here to help. Lets Rent Southampton Team

5/5

Google

Great experience with let’s rent , very helpful and great communication. Sarah was amazing help. I would recommend.

Libby · 16 February 2026

Agent replied · 16 April 2026

Hi Libby, Thank you for the lovely review! We’re really pleased to hear you had a great experience and that Sarah was so helpful throughout. We truly appreciate the recommendation and wish you all the best in your new home. - Lets rent Southampton Team

5/5

Trustpilot

Professional, Efficient, and Easy Rental Process

Lets Rent Southampton (Sam Pick) were extremely responsive and helpful with all enquiries. Sam replied to emails and correspondence promptly and efficiently, ensuring that the tenancy commenced on time. The property matched the description provided in the advertisements, and all legal documentation was clear, comprehensive, and well‑presented. I would happily recommend Lets Rent and would not hesitate to use their services again.

Georgina · 3 March 2026

Agent replied · 1 June 2026

Thank you so much for taking the time to leave this 5-star review. I’m really pleased to hear you found the process professional, efficient, and straightforward, and that everything was clear from start to finish. We always aim to be responsive and make move-in as smooth as possible, so it’s great to know the tenancy commenced on time and the property matched the advert. Thanks again for the recommendation, we’d be delighted to help you again in the future. Let’s Rent Southampton

5/5

Google

Very professional and always reliable, Ben is the best in the business

Dan · 16 February 2026

Agent replied · 16 April 2026

Hi Dan, Thank you for the great feedback, it’s really appreciated. We’re pleased to hear you’ve found our service professional and reliable, and your comments mean a lot. Always happy to help. - Lets Rent Southampton Team

5/5

Google

Highly recommend Lets Rent Southampton! Easy process to get my new place…Sam was really helpful with making the move smooth.

Leona · 28 November 2025

Agent replied · 12 December 2025

Thank you so much, Leona! ⭐️ We’re delighted to hear you had such a smooth experience securing your new home. Sam will be thrilled to know his support made the process easier for you. … More

5/5

Google

Barney handled our sale, which turned out to be quite a protracted affair, despite the sale being secured the day the property was listed. The solicitors on both sides made life difficult by failing to communicate well, repeatedly asking for answers to questions already answered and generally taking far too long to complete their part of the transaction. Barney kept in touch, keeping us up to date, chasing the solicitors and generally working hard to get the early completion date that both we and our purchaser were looking for. I can highly recommend Lets Rent Southampton

Jackie · 13 April 2023

Agent replied · 19 June 2024

Thanks so much Jackie! Happy we got there with the sale and purchase for you.

5/5

Trustpilot

Outstanding support and kindness from Sam at LetsRent

We had a very positive experience with Sam at LetsRent in Southampton. He has always been helpful, kind, and ready to assist us in any situation. Even today, despite us not having the keys to the apartment yet, he immediately took care of collecting some parcels that had been delivered outside the property, showing great attention and professionalism.

Felipe · 9 February 2026

Agent replied · 1 June 2026

Thanks so much for the lovely 5-star review! We’re really pleased to hear you’ve had such a positive experience with Sam. He’ll be delighted to know his help and quick action with your parcels made a difference, especially before you’d even collected the keys. Thank you as well for recommending Let’s Rent Southampton. We really appreciate your trust, and we’re here to support you throughout your move and beyond. Warm regards, Let’s Rent Southampton Team

5/5

Trustpilot

Thank You - Sarah in the Letting Team

Sarah in the Letting Team, was consistently proactive and highly responsive to both my calls and e-mail enquiries. Without exception, every call was answered, and if occupied on another, my calls were quickly returned. This service level, without doubt, expedited the process and ensured a seamless and successful outcome for both Landlord and Tenant.

Antony · 8 March 2026

Agent replied · 1 June 2026

Thank you so much, Antony, for your fantastic 5-star review. We really appreciate you taking the time to share your experience. It is wonderful to hear that Sarah’s proactive and responsive approach helped make the process smooth and straightforward for you. We pride ourselves on providing a friendly, professional and efficient service, so it is especially pleasing to know that both Sarah and Ben were able to offer the support, guidance and communication you needed throughout. Your kind words about the level of service, advice and overall experience mean a great deal to us. We always aim to deliver a personal service at a fair and reasonable cost, so knowing you felt looked after from start to finish is incredibly rewarding. Thank you again for your recommendation and for placing your trust in us. Kind regards, Let’s Rent Southampton

1/5

Google

Would give 0 if I could. Been to two viewings, and both apartment blocks had scaffolding all over them - this was never mentioned in the property listing, on the phone or via email. There was no knowledge of when this scaffolding would be taken down. There was no knowledge on the council tax band. Absolutely should be illegal to advertise a building as though it has no scaffolding on - scaffolding stops the balcony’s/ windows from being in use & makes the apartment smell horrendous. Me and a friend travelled for over 2 hours, spent over £30 on 2 separate occasions for viewings and both times it has been a massive disappointment. Do better.

East · 13 November 2024

5/5

Google

Having changed letting agent to Lets Rent, Sarah and the team were brilliant in the handover and re letting process. Thank you.

Jack · 9 September 2025

Agent replied · 9 October 2025

Hey Jack, Thank you so much for your kind feedback. We’re delighted to hear that the handover and re-letting process went smoothly for you. Sarah and the team will be so pleased to know their efforts made a difference. We really appreciate you choosing Lets Rent and look forward to continuing to support you in the future., The Lets Rent Southampton Team

5/5

Google

Excellent friendly and helpful service. Ben and the team really looked after me.

David · 12 November 2025

Agent replied · 12 December 2025

Thank you so much, David! It was a real pleasure helping you, and we’re delighted to hear you had a great experience with us. We really appreciate you taking the time to leave such a lovely review, I’ll be sure to pass your kind words on … More

5/5

Google

We had an excellent experience with Let’s Rent and exceptional customer service from Sam - who was informative, and researched our various queries on the property. Never felt at any point as though we were pressured into making a decision and communication was excellent.

Harvey · 16 February 2026

Agent replied · 16 April 2026

We’re delighted to hear that you had such a positive experience with Let’s Rent and that Sam was able to support you so well throughout the process. Providing clear, honest advice and allowing our clients the time and space to make the right decision is something we really pride ourselves on, so it’s great to know this came across. We’ll be sure to pass your kind words on to Sam. Thank you again for choosing Let’s Rent & Let’s Sell Southampton, we’re always here if you need anything in the future. Kind regards, The Let’s Rent Southampton Team

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Read Lets Sell's Google reviews

Questions about Lets Sell Southampton

How many reviews does Lets Sell Southampton have?

Lets Sell's Southampton office has 100 reviews across three platforms: 84 on Google, 4 on Facebook, 12 on Trustpilot.

What is Lets Sell Southampton's rating?

Lets Sell Southampton is rated 4.8 out of 5 across all 100 reviews, and 4.8 out of 5 on Google from 84 reviews.

Where is Lets Sell's Southampton office?

Lets Sell Southampton, 20 Portsmouth Road, Southampton, SO19 9AB.

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