Trusted Agent profile · Southampton

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Lets Rent & Lets Sell Southampton reviews

4.7

★★★★★ Excellent

291 reviews across 5 platforms

Lets Rent & Lets Sell Southampton, 15 London Road, SO15 2AE

Lets Rent & Lets Sell's office in Southampton, at Lets Rent & Lets Sell Southampton, is rated 4.7 out of 5 across 291 reviews on five platforms, including 260 Google reviews rated 4.7.

Google logo

4.7 / 5

260

Reviews on Google

This office

Facebook logo

5.0 / 5

11

Reviews on Facebook

This office

Yell logo

3.7 / 5

6

Reviews on Yell

This office

View Agents logo

4.9 / 5

1

Reviews on View Agents

This office

Trustpilot logo

13

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Lets Rent & Lets Sell Southampton

We are Lets Rent Southampton Estate Agents. Established in 2008, we have an unrivalled reputation for putting our clients first. Looking after homes all across Southampton, we provide independent sales, lettings and property management. An experienced mover or a first-timer, buyer or renter, we put our customers’ minds at ease. Holding your hand throughout the process and guiding you through, our team remove the headache of moving and let you focus on planning life in your new home. Our relationships with clients extend back many years thanks to our first-class customer service. Over our 17 year history, we believe our success directly correlates to our passion and expertise in what we do. Going the extra mile for every single customer, your experience with Lets Rent promises to be a positive one.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Google

I highly recommend lets rent to anyone renting a property, They are always friendly and very professional, we had no problems in the 2 and a half years we were with them. Any little problem they would sort it straight away, we only left the property as we needed somewhere bigger. Hands down the best letting agent we have ever used!!

Charlie · 16 March 2018

Agent replied

Thank you, Charlie! 🌟 We’re so pleased to hear you had such a great experience during your tenancy. It’s wonderful to know our team’s responsiveness and care made renting with us … More

5/5

Facebook

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Mlungiseleli · 10 November 2023

5/5

Google

Your agent was fair and caring with regard to our needs and thats what we needed.thank you.

Ray · 25 July 2024

Agent replied · 25 July 2026

Thank you Ray. Anything else we can do, give us a call.

5/5

Yell

One of the good ones

One of the good ones.... John and Barney have been fantastic in looking after my property in Bitterne Park, I would recommend them to any landlord looking for a new agent. They have been great value and lovely to deal with

MichaelH-2357 · 8 November 2019

5/5

Google

Let's Rent Southampton managed my property for over 6 years, whilst I worked away overseas from the UK. During this time they always looked after me and my property with a level of service, care and attention that has been truly …

Nick · 8 October 2022

Agent replied · 16 March 2026

Thank you so much, Nick, for such an amazing and thoughtful review! 🌟 It’s been an absolute pleasure looking after your property over the years and we’re so grateful for the trust you’ve placed in our team. John and Mandy will be … More

5/5

Google

5 * review to Suzanne the local valuer from Moortown Manning & Stainton Leeds for the exceptional high standards, care and taking the time to listen to our endless questions! …

Julie · 9 August 2023

Agent replied · 9 August 2026

Hi Julie, thanks so much for your 5* review! We are happy that you had such a positive experience with Suzanne🙌 …

5/5

Google

Very good and effective process with excellent communications. Would recommend without hesitation.

Gary · 1 September 2024

Agent replied · 1 September 2026

Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear that you found our process effective and our communication excellent. Your recommendation means the world to us, and it's wonderful to know that you had such a positive experience with All Wales Auction. We strive to provide top-notch service to all our clients, and your feedback is a great testament to our team's hard work and dedication. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help! Warm regards, The All Wales Auction Team

5/5

Google

Very friendly and efficient service from C&C, particularly our agent Callum. Would definitely recommend.

Oliver · 25 July 2024

Agent replied · 25 July 2026

Dear Oliver Thank you for the five star review. The team at Coast and Country all hope you enjoy your new home. We look forward to handing over the keys to you shortly. Best Regards

1/5

Google

I was clearing out my inbox when I came across an email from you suggesting I write a review. I was a tenant back in 2016 but I can never forget how you sent me a £300 cleaning bill after telling me how immaculate the house was only a few …

Y · 8 October 2020

Agent replied · 16 March 2026

Dear Meron, Thank you for taking the time to share your feedback. We’re genuinely sorry to … More

5/5

Google

I found dealing with Lets Rent Southampton easy and straight forward. They are very responsive to e-mails and calls. Thank you for a gift on a completion date, well thought! All the best!

Rimvydas · 8 March 2023

Agent replied

Thank you so much, Rimvydas! 🌟 We’re really pleased to hear you found everything easy and straightforward, that’s exactly what we aim for. It was a pleasure working with you, and we’re glad … More

5/5

Google

Excellent service, always available with updates and guidance helping to smooth out the process. The uncertainty and apprehension at the time of sale was a little like eBay on steroid’s but again guided throughout to a great conclusion.

Maurice · 1 September 2022

Agent replied · 1 September 2026

Thank you for your feedback - delighted that you are pleased with our service. Regards

1/5

Google

I was clearing out my inbox when I came across an email from you suggesting I write a review. I was a tenant back in 2016 but I can never forget how you sent me a £300 cleaning bill after telling me how immaculate the house was only a few days earlier for a viewing - and I hadn't even started cleaning as I did when the furniture was later moved out. You zoomed in on a bread crumb left when I lifted the microwave and a shadow of the tree outside on my living room to make a case with the DPS that there were stains on the carpet and the house was unclean. Really? Stains on the carpet of the immaculate house? You needed to zoom in on a bread crumb and cleaning that costs £300? I shouldn't have listened to you to just leave the keys inside, and instead should have been there and sorted check out in person, so fake pics may not be taken. You couldn't meet me at the time convenient to me and I didn't think I shouldn't trust you. It may have been years ago but I can never forget what you did to me - you clearly have a thing going with some 'cleaning' company to send me that kind of bill for a thoroughly clean house. Perhaps if I have time I should have this investigated again...I wish I wasn't reminded of this experience though. Hope it was worth it Ben. Best Meron.

M · 30 April 2020

5/5

Google

A most professional and sympathetic team Can't rate them highly enough

Brian · 10 June 2024

Agent replied · 23 August 2025

Thank you so much, Brian! 🌟 We really appreciate your kind words and are delighted to hear you’ve had such a positive experience with our team. Providing a professional and caring service … More

5/5

Google

We had a great experience working with Duncan and the Wentworth team on buying our house in Oldfield park, Bath. This was our first house purchase and they were really clear about the next steps and what was needed. …

Francesca · 26 July 2024

5/5

Google

Having dealt with a much bigger Estate Agent before using Let’s Rent Southampton we can appreciate a huge difference. Their standard is very high & we have never had a complaint. …

Maria · 8 October 2022

Agent replied · 16 March 2026

Thank you so much, Maria! 🌟 We truly appreciate your lovely feedback and continued trust in us to manage your flats from overseas. It’s wonderful to hear that you’ve noticed such a … More

5/5

Facebook

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Mjey · 10 November 2023

5/5

Google

They worked hard, always polite, and guided us through the difficult times. They even helped us resolve a post sale problem .

James · 25 July 2023

Agent replied · 25 July 2026

Hi James. Sometimes transactions aren't as smooth as we would like. That makes getting sales across the line for our clients all the better. Hope you are now enjoying your new home. Anything we can do to help in future just ask.

5/5

Google

I first met Ben at Lets Rent around 2009, when a friend recommended him to find me a tenant for my flat. I've been with him and his team ever since. They are friendly, efficient and nothing seems to be too much trouble. On several occasions …

Mike · 8 October 2017

Agent replied

Thank you so much, Mike! We truly appreciate your long-term support and trust over the years. It’s been a pleasure assisting you with both your lettings and sale, and we’re delighted to hear the experience has been so positive. Your … More

5/5

Google

We decided to use Let's Sell to sell our property and I have to say it was the right decision, our property was on the market for a very short time and we managed to sell to the first serious person to make an offer. …

Andy · 8 October 2017

Agent replied

Thank you, Andy! We’re delighted you chose us to sell your property and that the process was smooth from start to finish. We really appreciate your kind words and trust in our team. … More

5/5

Google

I would like to thank you for all your assistance during our purchase in Southampton. …

Wayne · 8 October 2023

Agent replied

Response: Thank you so much, Wayne! 🌟 It was an absolute pleasure assisting you with your purchase, and we’re so … More

5/5

Google

Brought a house 4 years ago through these guys all staff friendly and willing to go extra mile to help you , would highly recommend if buying or selling

Paul · 25 July 2022

Agent replied · 25 July 2026

Thank you for the kind review.

5/5

Google

All the staff have been very helpful and professional in assisting me find accommodation in the Newton Abbot area. I look forward to working with them in the future.

Jan · 25 July 2022

Agent replied · 25 July 2026

Dear Jan Thank you for your review. We are working on getting you into your new home as soon as possible. I look forward to giving you the keys. Best Regards Ashley

5/5

Google

I was a tenant with Lets Rent for nearly 7 years, and over that time built a great relationship with them. They always helped me with any issues I had, and worked hard to try and make sure my landlord sorted problems swiftly. …

Sara · 8 October 2017

Agent replied

Thank you so much, Sara! It was a real pleasure having you as a tenant over the years. We’re delighted to hear you felt supported throughout your tenancy and would recommend us, it truly means a lot to the whole team. … More

5/5

Google

As a Landlord, I have been using the excellent services of Lets Rent since 2008 for letting out homes and in more recent years for selling a few properties too. The personal service and support they give makes the letting and selling …

V · 8 October 2017

Agent replied

Thank you for such a wonderful review and for your loyalty over so many years! It’s been an absolute pleasure working with you on both lettings and sales, and we’re so glad our service has made things easier along the way. We really value … More

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