Trusted Agent profile Β· Southampton

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Lets Rent & Lets Sell Southampton reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

292 reviews across 5 platforms

Lets Rent & Lets Sell Southampton, 15 London Road, SO15 2AE

Lets Rent & Lets Sell's office in Southampton, at Lets Rent & Lets Sell Southampton, is rated 4.7 out of 5 across 292 reviews on five platforms, including 261 Google reviews rated 4.7.

Google logo

4.7 / 5

261

Reviews on Google

This office

Facebook logo

5.0 / 5

11

Reviews on Facebook

This office

Yell logo

3.7 / 5

6

Reviews on Yell

This office

The Trusted Agent logo

4.9 / 5

1

Reviews on The Trusted Agent

This office

Trustpilot logo

13

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Lets Rent & Lets Sell Southampton

We are Lets Rent Southampton Estate Agents. Established in 2008, we have an unrivalled reputation for putting our clients first. Looking after homes all across Southampton, we provide independent sales, lettings and property management. An experienced mover or a first-timer, buyer or renter, we put our customers’ minds at ease. Holding your hand throughout the process and guiding you through, our team remove the headache of moving and let you focus on planning life in your new home. Our relationships with clients extend back many years thanks to our first-class customer service. Over our 17 year history, we believe our success directly correlates to our passion and expertise in what we do. Going the extra mile for every single customer, your experience with Lets Rent promises to be a positive one.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Google

As a Landlord, I have been using the excellent services of Lets Rent since 2008 for letting out homes and in more recent years for selling a few properties too. The personal service and support they give makes the letting and selling …

V Β· 8 October 2017

Agent replied

Thank you for such a wonderful review and for your loyalty over so many years! It’s been an absolute pleasure working with you on both lettings and sales, and we’re so glad our service has made things easier along the way. We really value … More

5/5

Google

Couldn’t have asked more when buying our flat through Let’s Rent. Spoke honestly and genuinely cared. Thank you 😊 …

Liz Β· 16 March 2023

Agent replied Β· 16 March 2026

Thank you so much, Liz! πŸ˜ŠπŸ’œ We’re so pleased to hear you had such a positive experience buying your flat through us. It means a lot that you found our approach honest and genuine, that’s … More

1/5

Yell

poor service

I would not recommend this company at all i viewed a property the agent could not give me the time of day and could not wait to get away then did not phone me back with feedback when i was very interested as they already had offers they didnt even let me know I would not like to deal with them again

BlackLight24 Β· 12 January 2022

5/5

Facebook

Recently rented of lets rent for 3 years. They were fantastic. Whenever there was a problem they were very quick to fix it. Such a lovely bunch of staff there in woolston Thankyou for a pleasant renting experience.

Amy Β· 7 August 2019

Agent replied Β· 3 May 2023

Thanks for your comment Amy, Best wishes in your new home! :)

5/5

Google

We were treated in a thoroughly professional manner from day one. Our negotiator went that extra mile to keep us informed at every turn and nothing was ever too much trouble. A very rare find in this day and age. …

Karen Β· 8 October 2016

Agent replied

Thank you so much, Karen! We’re so pleased to hear you felt supported and well-informed throughout. Your kind words and recommendation mean a lot to the team, we look forward to working with you again in the future. … More

5/5

Google

All the staff were very friendly and professional, helping me every step of the way. Dealing with all my worries in a timely manner.

Janice Β· 25 July 2022

Agent replied Β· 25 July 2026

We appreciate your very positive comments. Thank you

5/5

Google

Highly experienced team of staff, eager to help and assist when making purchases. A credit to the business and wider community! Aziz Patel Developer | Speaker | Author (Property Auctions: 7 Steps To Financial Freedom)

Aziz Β· 1 September 2018

Agent replied Β· 1 September 2026

Thank you for your wonderful 5-star review! 🌟 We're delighted to hear that you found our team highly experienced and eager to assist with your purchases. Your kind words are a fantastic compliment to our staff and a great encouragement for us to continue delivering excellent service. …

5/5

Google

A great team of professional people! Considerate throughout our selling process. I would not hesitate to use them again

Susan Β· 25 July 2022

Agent replied Β· 25 July 2026

Dear Sue It was our pleasure to facilitate the sale of your property. Ashley Coast and Country

5/5

Google

The best in Southampton - by far. We have used Let's Rent for both purchases and rentals. Efficient, effective and courteous. What more could you want?

Golf Β· 16 March 2021

Agent replied Β· 16 March 2026

Thank you so much for your fantastic feedback! 🌟 We’re thrilled to hear you’ve had such positive experiences with us across both sales and lettings. Your continued trust and recommendation mean a great deal to … More

5/5

Google

I recently bought my house through them. Very helpful in a whole process. Thank you TOM

Haseeb Β· 25 July 2022

Agent replied Β· 25 July 2026

I am please that you found me helpful. This is how I aim to be when I am assisting in the numerous sale I progress. I hope you are now enjoying your property. Tom and the C&C team

5/5

Google

Brilliant brought my first house though them very helpful staff thank you all very much .

Luke Β· 25 July 2022

Agent replied Β· 25 July 2026

Dear Luke For you to say we were brilliant gives the whole team a lift. It makes our day. All the Coast and Country Team

2/5

Google

I gave 2 stars as the first agent who showed me and my partner around a property was very professional. Went back for second viewing with my daughter (who the property was for) and the agent was not professional and completely condescending! Take note, some women know more about property renovation than estate agents.

Gladys Β· 25 July 2021

5/5

Google

They've looked after properties for me for several years. They are a pleasure to work with

Chris Β· 16 March 2022

Agent replied Β· 16 March 2026

Thank you so much, Chris! It’s been a real pleasure working with you over the years and helping manage your properties. We truly appreciate your continued trust and support, it means a lot to the whole team. … More

1/5

Google

I wanted to go onsite and register to be informed of new listings but I couldn't find anywhere on the website to do this.

James Β· 25 July 2020

Agent replied Β· 25 July 2026

I am sorry you found the functionality of our website lacking. Since your review we have launched a brand new site. If it doesn't provide what you want please email us and we will provide you with individually tailored attention. Best Regards Coast and Country.

5/5

Google

Great team, enquired on a property and they turned the whole thing around in two weeks for me, great communication and excellent customer service! would definitely recommend.

Lee Β· 16 March 2019

Agent replied Β· 25 March 2024

Thank you so much, Lee! 🌟 We’re delighted to hear everything came together quickly and smoothly for you. Great communication and service are exactly what we aim for, really appreciate … More

5/5

Google

Great team, enquired on a property and they turned the whole thing around in two weeks for me, great communication and excellent customer service! would definitely recommend.

Lee Β· 28 February 2019

Agent replied

Thank you very much Lee, it was a pleasure dealing with you throughout the viewings, referencing and moving in process. I hope you are enjoying the apartment.

5/5

Google

We have had fantastic support from Adam Kemp in managing our properties - he is always easy to get hold of, super responsive and nothing is too much trouble. Really appreciate all the help he has given us and our tenants.

Leah Β· 9 August 2022

5/5

Google

Great service as always, pleasure to deal with.

Nick Β· 1 September 2022

Agent replied Β· 1 September 2026

Thank you for taking time to provide a 5* review on your experience with us. Regards

5/5

Google

Very good at arranging maintenance and repairs promptly, to a good standard, and at a reasonable cost.

Matt Β· 16 March 2021

Agent replied

Thank you so much, Matt! 🌟 We really appreciate your feedback and are glad to hear you’ve been happy with the speed, quality, and value of our maintenance service. It’s always great … More

5/5

Google

Professional service good feed back from individual viewings Friendly staff with easy contact

Denise Β· 25 July 2021

Agent replied Β· 25 July 2026

Thank you for the five star review.

5/5

Google

i'm very pleased with the service received of John and Ben! Thank you so much! The best letting agent in Southampton!

Maria Β· 16 March 2017

Agent replied

Thank you, Maria! We’re thrilled to hear you were happy with the service from John and Ben. Your lovely feedback and recommendation mean a great deal to us. … More

1/5

Yell

Poor Service and Delivery

I would not be able to recommend this company in any way to let your property. Since the new management team have taken over, the work has been incompetent, with them failing to renew tenant contracts, lying to the landlord and then charging for incompetent work outside of the agreement.

SarahM-1087 Β· 11 April 2019

5/5

Google

Very professional agent!

Richard Β· 25 July 2022

Agent replied Β· 25 July 2026

Dear Richard It's great to be recognised as very professional by a regular reviewer. Thank you for your kind words. Best Regards Coast and Country

5/5

Google

I am really pleased with the team at Lets Rent Southampton. Always friendly and helpful. Highly recommend them

Carolyne Β· 16 March 2018

Agent replied

Thank you so much, Carolyne! 🌟 We really appreciate your kind words and recommendation. It’s great to hear you’ve been happy with the friendly and helpful service from our team, it’s always … More

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