Every review we hold for the Southampton office, from every platform, shown as written. First names only.
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5/5
GoogleAs a Landlord, I have been using the excellent services of Lets Rent since 2008 for letting out homes and in more recent years for selling a few properties too. The personal service and support they give makes the letting and selling β¦
V Β· 8 October 2017
Agent replied
Thank you for such a wonderful review and for your loyalty over so many years! Itβs been an absolute pleasure working with you on both lettings and sales, and weβre so glad our service has made things easier along the way. We really value β¦ More
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5/5
GoogleCouldnβt have asked more when buying our flat through Letβs Rent. Spoke honestly and genuinely cared. Thank you π β¦
Liz Β· 16 March 2023
Agent replied Β· 16 March 2026
Thank you so much, Liz! ππ
Weβre so pleased to hear you had such a positive experience buying your flat through us. It means a lot that you found our approach honest and genuine, thatβs β¦ More
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1/5
Yellpoor service
I would not recommend this company at all i viewed a property the agent could not give me the time of day and could not wait to get away then did not phone me back with feedback when i was very interested as they already had offers they didnt even let me know I would not like to deal with them again
BlackLight24 Β· 12 January 2022
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5/5
FacebookRecently rented of lets rent for 3 years. They were fantastic. Whenever there was a problem they were very quick to fix it. Such a lovely bunch of staff there in woolston Thankyou for a pleasant renting experience.
Amy Β· 7 August 2019
Agent replied Β· 3 May 2023
Thanks for your comment Amy, Best wishes in your new home! :)
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5/5
GoogleWe were treated in a thoroughly professional manner from day one. Our negotiator went that extra mile to keep us informed at every turn and nothing was ever too much trouble. A very rare find in this day and age. β¦
Karen Β· 8 October 2016
Agent replied
Thank you so much, Karen! Weβre so pleased to hear you felt supported and well-informed throughout. Your kind words and recommendation mean a lot to the team, we look forward to working with you again in the future. β¦ More
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5/5
GoogleAll the staff were very friendly and professional, helping me every step of the way. Dealing with all my worries in a timely manner.
Janice Β· 25 July 2022
Agent replied Β· 25 July 2026
We appreciate your very positive comments. Thank you
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5/5
GoogleHighly experienced team of staff, eager to help and assist when making purchases.
A credit to the business and wider community!
Aziz Patel
Developer | Speaker | Author (Property Auctions: 7 Steps To Financial Freedom)
Aziz Β· 1 September 2018
Agent replied Β· 1 September 2026
Thank you for your wonderful 5-star review! π We're delighted to hear that you found our team highly experienced and eager to assist with your purchases. Your kind words are a fantastic compliment to our staff and a great encouragement for us to continue delivering excellent service. β¦
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5/5
GoogleA great team of professional people! Considerate throughout our selling process. I would not hesitate to use them again
Susan Β· 25 July 2022
Agent replied Β· 25 July 2026
Dear Sue
It was our pleasure to facilitate the sale of your property.
Ashley Coast and Country
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5/5
GoogleThe best in Southampton - by far. We have used Let's Rent for both purchases and rentals. Efficient, effective and courteous. What more could you want?
Golf Β· 16 March 2021
Agent replied Β· 16 March 2026
Thank you so much for your fantastic feedback! π
Weβre thrilled to hear youβve had such positive experiences with us across both sales and lettings. Your continued trust and recommendation mean a great deal to β¦ More
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5/5
GoogleI recently bought my house through them. Very helpful in a whole process. Thank you TOM
Haseeb Β· 25 July 2022
Agent replied Β· 25 July 2026
I am please that you found me helpful. This is how I aim to be when I am assisting in the numerous sale I progress. I hope you are now enjoying your property.
Tom and the C&C team
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5/5
GoogleBrilliant brought my first house though them very helpful staff thank you all very much .
Luke Β· 25 July 2022
Agent replied Β· 25 July 2026
Dear Luke
For you to say we were brilliant gives the whole team a lift.
It makes our day.
All the Coast and Country Team
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2/5
GoogleI gave 2 stars as the first agent who showed me and my partner around a property was very professional. Went back for second viewing with my daughter (who the property was for) and the agent was not professional and completely condescending! Take note, some women know more about property renovation than estate agents.
Gladys Β· 25 July 2021
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5/5
GoogleThey've looked after properties for me for several years. They are a pleasure to work with
Chris Β· 16 March 2022
Agent replied Β· 16 March 2026
Thank you so much, Chris! Itβs been a real pleasure working with you over the years and helping manage your properties. We truly appreciate your continued trust and support, it means a lot to the whole team. β¦ More
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1/5
GoogleI wanted to go onsite and register to be informed of new listings but I couldn't find anywhere on the website to do this.
James Β· 25 July 2020
Agent replied Β· 25 July 2026
I am sorry you found the functionality of our website lacking. Since your review we have launched a brand new site. If it doesn't provide what you want please email us and we will provide you with individually tailored attention. Best Regards Coast and Country.
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5/5
GoogleGreat team, enquired on a property and they turned the whole thing around in two weeks for me, great communication and excellent customer service! would definitely recommend.
Lee Β· 16 March 2019
Agent replied Β· 25 March 2024
Thank you so much, Lee! π
Weβre delighted to hear everything came together quickly and smoothly for you. Great communication and service are exactly what we aim for, really appreciate β¦ More
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5/5
GoogleGreat team, enquired on a property and they turned the whole thing around in two weeks for me, great communication and excellent customer service! would definitely recommend.
Lee Β· 28 February 2019
Agent replied
Thank you very much Lee, it was a pleasure dealing with you throughout the viewings, referencing and moving in process. I hope you are enjoying the apartment.
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5/5
GoogleWe have had fantastic support from Adam Kemp in managing our properties - he is always easy to get hold of, super responsive and nothing is too much trouble. Really appreciate all the help he has given us and our tenants.
Leah Β· 9 August 2022
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5/5
GoogleGreat service as always, pleasure to deal with.
Nick Β· 1 September 2022
Agent replied Β· 1 September 2026
Thank you for taking time to provide a 5* review on your experience with us. Regards
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5/5
GoogleVery good at arranging maintenance and repairs promptly, to a good standard, and at a reasonable cost.
Matt Β· 16 March 2021
Agent replied
Thank you so much, Matt! π
We really appreciate your feedback and are glad to hear youβve been happy with the speed, quality, and value of our maintenance service. Itβs always great β¦ More
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5/5
GoogleProfessional service good feed back from individual viewings Friendly staff with easy contact
Denise Β· 25 July 2021
Agent replied Β· 25 July 2026
Thank you for the five star review.
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5/5
Googlei'm very pleased with the service received of John and Ben! Thank you so much! The best letting agent in Southampton!
Maria Β· 16 March 2017
Agent replied
Thank you, Maria! Weβre thrilled to hear you were happy with the service from John and Ben. Your lovely feedback and recommendation mean a great deal to us. β¦ More
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1/5
YellPoor Service and Delivery
I would not be able to recommend this company in any way to let your property. Since the new management team have taken over, the work has been incompetent, with them failing to renew tenant contracts, lying to the landlord and then charging for incompetent work outside of the agreement.
SarahM-1087 Β· 11 April 2019
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5/5
GoogleVery professional agent!
Richard Β· 25 July 2022
Agent replied Β· 25 July 2026
Dear Richard
It's great to be recognised as very professional by a regular reviewer.
Thank you for your kind words.
Best Regards Coast and Country
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5/5
GoogleI am really pleased with the team at Lets Rent Southampton. Always friendly and helpful. Highly recommend them
Carolyne Β· 16 March 2018
Agent replied
Thank you so much, Carolyne! π
We really appreciate your kind words and recommendation. Itβs great to hear youβve been happy with the friendly and helpful service from our team, itβs always β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.