Belvoir Southampton reviews

★★★★★ 5/5

Google

Will was really helpful on viewing. Thank you Will

Tonia · 28 November 2025

★★★★★ 5/5

Google

Brian and his team have been and are fantastic. Their knowledge of the Southampton and surrounding areas is superb; their enthusiasm for their vocation and their clients (both landlords and renters) is immense; and their personal interaction (with clients and everyone in the Southampton region real estate ecosystem) is extremely friendly, open and honest. I would highly recommend Brian and Belvoir to any friends, colleagues or family members, and I am extremely confident that the positive experience I have had is replicated with all of their clients.

Alexander · 1 January 2022

★★★★★ 5/5

Google

As a first time renter, all of the team at Belvoir made the process very simple for me. Every enquiry was responded to quickly and with the detail required. Special thanks to Carys who must have got fed up with my questions, but she always responded quickly and professionally. Every member of the team I interacted with was great, even the maintenance man who had to come out and deal with a couple of minor niggles. All round 5* service and I'd have no hesitation in recommending.PositiveResponsiveness, Quality, Professionalism

Natalie · 1 January 2022

★★★★★ 5/5

Google

Will was very helpful with the house viewing today

Monique · 20 November 2025

★★★★★ 5/5

Google

Excellent and swift process from Belvoir Southampton! Naomi was friendly and helpful when helping us secure a property; the process was easy to understand. Would Recommend!

Zac · 6 May 2025

★★★★★ 5/5

Google

Excellent experience with Belvoir Southampton! The team made our move-in process smooth and efficient. Special thanks to Jade Dumper for her exceptional assistance, prompt responses, and professionalism. Highly recommend!

Daniels · 30 March 2025

★★★★★ 5/5

Google

For the last 4 years my house in Southampton has been rented out through Belvoir Letting Agency headed up by the extremely professional and personable Brian Linehan. When I decided to rent the house out through an agency the main reason was to pay somebody else not only to manage the rent and to find tenants but also to sort out all of the wear and tear problems that inevitably occur in any property.I had taken up a busy job as a doctor at the other end of the country and knew I needed to leave the house in capable hands, I can honestly say that during these 4 years Brian and Loretto and their friendly team have taken all of the stress out of renting a property. I found the periodic reports on the house very thorough and useful. Aside from the normative functions of the letting agency, that are run to a very high standard, Brian clearly has extensive and in-depth knowledge of the national property market. I sought his advice on Brexit and its potential effects on the the property market on a number of occasions. It was clear that his knowledge was expansive on this topic and I took his considered opinions seriously. His opinions carried more gravitas than most of the politicians we have all been subjected to. This year I asked Belvoir to sell the house as my circumstances have changed. The entire process was managed very well by Belvoir who were in regular contact with me throughout the process. I would like to thank in particular Nick Wilmot who leads the sales team at Belvoir. I wouldn't hesitate to ask Brian and his team to rent out property. You will not find a better service. Dr Michael RusePositiveResponsiveness, Professionalism

Mike · 11 January 2021

★★★★★ 4/5

Google

Having had poor prior experience with a letting agent in Southampton a few years ago, when it came to letting out my apartment again, I wanted to find an agent who was local, who would care for my apartment as if it was their own, who would maintain contact to ensure all was well or if there were issues that I needed to be aware of - quite simply - an agent I felt I could establish a good relationship with and trust. Belvoir thus far have been that. The team is professional and friendly.

Alexandra · 1 January 2021

★★★★★ 5/5

Google

Great Team, Very Knowledgable. We went to Belvoir to sell our flat, Unfortunately Due to it being a New property and based on the current market it would be unlikely to achieve what we had hoped. No one wants to hear that the property isn’t worth as much as they had hoped, but at least we had an expert to tell us before we had any of the stress , and to talked us through a clear strategy on what we are likely to achieve and how they would plan to sell our property. (Which later due to it being part of a help to buy mortgage we needed an independent valuation from a RICS Surveyor, who told us exactly what Brian had.) After some discussion with Brian & Loretto we decided to Let the flat instead. They were clear from the start that it’s not just a check box for getting tenants in it’s about getting the right tenants. The flat was photographed and the listing which looked very professional, Tenants were found very quickly with a moving date set for 2 weeks after we moved out. Since then we have had complete comfort knowing our property is in the hands of Southamptons Best Sales & Letting Agent.

Nick · 2 January 2020

★★★★★ 5/5

Google

After coming home from work to find a concern with the boiler and hot water tank, I was able to speak to a very helpful Property manager after hours. Gwen was able to provide support and guidance on how to proceed. A support call was logged on Friday evening and an engineer was onsite a few hours after the branch opened on Saturday. Amazing support from a team that really care about their tenants. Always welcoming and lovely to deal with. By far the friendliest letting agent experience I have had. Thank you Gwen and Belvoir team! Keep up the great work!

MrP · 2 January 2020

★★★★★ 5/5

Google

I moved with Belvoir, Southampton as a result of an unpleasant and protracted experience with another agent. Belvoir invariably were accommodating and professional to the last detail. Most of my dealings are now with Loretta but all the team were as exemplary when I was dealing with them in the initial phase. This proved even more important as I am out of the Hampshire area and have to delegate every thing to them in the assurance that things are running smoothly.

Faisal · 2 January 2020

★★★★★ 5/5

Google

The service we received was excellent from start to finish and I'm so glad we chose Belvoir to sell our property. I appreciate all the work both Brian, Lorretto and the team put in along the way and the extra mile they all went to. If your looking for a service which is focused on whats best for you as opposed to margins and sales targets, and a more honest approach then Belvoir is the team to use. The high streets now are full of generic Tesco style estate agents where as Belvoir are what I would consider to be the John Lewis / Waitrose end of the market with an appropriate level of service. I am more than happy to recommend Belvoir.

Darren · 2 January 2020

★★★★★ 5/5

Google

Belvoir Southampton were recommended to us by good friends in the Southampton area who have had bad experiences with two other agents. We were looking for proactive letting agents who had speedy solutions to challenges other than just throwing their clients money at the problem. Belvoir Southampton found us a tenant for our flat within 5-days of confirming we wanted to go ahead. Wonderful! The fact that we were then departing on a holiday abroad 8 days later looked like an insurmountable challenge, but we need not have worried as the effort Belvoir put into sorting out the documentation (financial and other references, tenancy agreement, deposit agreement) and other arrangements (deep clean, PAT, legionella test) was exceptional. We are now into the next phase and have instructed Belvoir to provide a full management service. I have every confidence that they will continue with the very high standard of service they have provided so far.

Anthony · 2 January 2020

★★★★★ 5/5

Google

I had an excellent experience with Belvoir Southampton as my tenancy agency. There were no issues to report, and I can honestly recommend them. Well done, team! My special thanks to Louise Randell and Loretto Linegan for their support during this period.

Humberto · 4 June 2024

★★★★★ 1/5

AllAgents

"Belvoir Southampton - would..."

We rented a flat through Belvoir Southampton from July 2018 to July 2019 as a couple and unfortunately our experience with them was a negative one from the outset. From the moment we paid the fees and the deposit, we have encountered a general lack of interest on their behalf, often ignoring emails and not returning calls on several occasions. At some point, especially towards the end of the tenancy, we felt that Belvoir staff were so consumed by their procedures that they have completely lost the personal touch in dealing with human beings and paying customers at that. Conversations over the phone very often felt as we were a nuisance to them within the first minute, sounding impatient and even rude. At times if felt as if they were maliciously trying to withhold our deposit by picking on very minor issues and presenting heaps of difficulties when we were trying to rectify the situation. This is relevant especially to the end of tenancy cleaning, as we hired a professional cleaning company as required in our tenancy agreement, and Belvoir Southampton were not happy with the cleaning saying that 'bath edge grubby & edge sealant yellow, toilet dusty & some dirt around hinges, kitchen worktop & hob dusty, kitchen unit greasy upon the doors, washing machine door seal grubby'. We tried to address the issues by contacting the cleaning company and trying to find a suitable time to clean the problematic areas, but the staff at Belvoir often ignored our emails and phone calls, causing unnecessary stress and worry. Eventually, my partner went to the agency in person and managed to sort everything out. After this, we have received our full deposit, but it wasn't smooth sailing. To add to the story, we have had major issues with anti-social behaviour in our neighbourhood, and especially around our allocated parking, and complained to the company several times over the first few months to do something about it, including the instalment of CCTV cameras to make us feel a bit safer. Our car has been vandalised a couple of times during this period, and at some point we just gave up and started looking for a new place. The parking space was often left in a filthy condition whereas glass bottles and leftover food packaging was left there by people, which was often a health and safety hazard. We stopped parking in our designated parking and started parking in the visitor parking spaces. In Belvoir's defence, there was an external company managing the communal areas of the building, but we felt that Belvoir did not do enough to address our concerns, as we are the ones paying for the flat and some of the money goes to the block management company Freemont.

Polina · 19 August 2019

★★★★★ 5/5

Google

I rented a property through Belvoir for a number of years, and had nothing but positive experiences in my interactions with them (which were few and far between - they just let you get on with living in the place you're renting)! Never any fees when renewing tenancy agreement (unlike a LOT of other letting agents), and rent barely increased over the four years I was there. Belvoir (and in particular Gwen and Loretto) were easy to contact whenever anything needed to be maintained in the property, and upon leaving the deposit return was processed very quickly.

Chris · 2 January 2019

★★★★★ 5/5

Google

Belvoir have been very active and helpful with my stressful house hunt, especially Jade! Who has gone out of her way to be supportive and proactive and made the process just a little bit brighter. Overall very professional, great work.

Alex · 4 June 2024

★★★★★ 5/5

Google

I lived in a property managed by Belvoir Southampton for 18 months. My tenancy was so easy from start to finish. My oven broke in week 3 and I had a new one around 24 hours later. Every single issue or question was dealt with usually before I even got home from work the same day. Friendly, professional and happy agents who I will miss now I've moved away. Cannot recommend them strongly enough. Thanks to Loretto & Shannah for everything!

Shannon · 2 January 2017

★★★★★ 5/5

Google

From the first moment we stepped into Belvoir Southampton we had SUCH a different experience and welcome than all the other estate agents down the road (of whom there are many!). It was such a relief to be greeted with warmth, interest and courtesy. Not only this but we were also given great information about flats for rent in Southampton and how best to apply. Over the following weeks we were happy to be kept up to date with latest available flats which matched our criteria. Best of all, Belvoir worked in partnership with us and managed to find us a flat that is simply perfect. I can't thank them enough. And I recommend them wholeheartedly for a unique professional service. Try them before anyone else. Thank you! !

Rita · 2 January 2017

★★★★★ 5/5

Google

A very warm, friendly and thoroughly professional service provided by Brian, Loretto and the staff at Belvoir Southampton. I gave my property to Belvoir on a fully managed let as I am not local and they provided all the contractors I needed to redecorate and make my flat presentable for prospective tenants. Gwen was superb in arranging suitable quotes and managing the contractors. Before long they found me a suitable tenant and they made the whole process completely stress free. Well done and keep up the good work!

Sanjiv · 2 January 2017

★★★★★ 5/5

Google

Up until about 3 years ago, I managed my own property but I found getting a property ready for tenancy and looking after the tenant, was very time consuming and often stressful! Gary has been my main contact at Belvoir who inspires confidence and trust, providing good advice when needed. My experience with Belvoir has only been positive. All staff are extremely helpful and nothing is too much trouble. Any issues have been dealt with in a professional manner so I would definitely recommend them.

Maxine · 2 January 2017

★★★★★ 5/5

Google

I decided on Belvoir because they belonged to the Lets with Pets scheme run by the Dogs Trust. As a former tenant with dogs, I know how difficult it is to find properties where dogs are allowed, so now as an owner I wanted to give people with dogs this opportunity. Brian came round to have an initial look-see, not the slightest bit pushy, and spent almost 2 hours answering my many questions. The viewing sessions, conducted by Loretto, were painless - and the house was let quickly (to a person with dogs) - at the amount suggested by Brian. Loretto kept in contact regularly to inform on gas/electricity safety certificates and with progress on tenant moving-in dates. Having experienced other letting agents in the area previously, Belvoir are head and shoulders above them - all in all a stress-free exercise and highly recommended. Oh, and the fact they do a fully managed package at only 10% with no hidden extras, this also sets them apart from their competitors who are more expensive.

David · 3 January 2016

★★★★★ 5/5

Google

We had been fully-managed with another agency, and wanted to move to self-managing but use an agency to find tenants. We felt it would be particularly important to have an agency which took the time to find tenants suitable for our property. On our first meeting Brian and Loretto took the time to understand our needs and also gave us very good advice on issues relating to the letting out of our house so we used their Tenant-find service. We were impressed with the rigorous systems they have in place to ensure keys are logged in and out of the office as well as the rigorous checking of references. The process of viewings, tenant recommendation and drawing up of the contract was conducted calmly and efficiently with attention to detail and effective communication with ourselves and prospective tenants. All the staff in the Southampton Belvoir office were very courteous and efficient. I am sure their business will go from strength to strength as they always strive to give an excellent service to both tenants and landlords with good communication central to their approach. We are very happy to wholeheartedly recommend the services of Southampton Belvoir with Brian and Loretto Linehan, to both tenants and landlords.

Francis · 3 January 2016

★★★★★ 5/5

Google

We were looking to buy a property in Southampton as an investment and planned to let it out through an agency, and by searching the various sites and reviews we found Belvoir Southampton. Like many people we have had mixed experiences with letting agents, with more bad than good, however Brian and Loretto have been outstanding. They helped us find the right property that suited our budget and longer term plans, and have been supportive and helpful right though the purchase process, then they secured tenants who moved in less than a week after we completed. They are professional, organised, know their business and the area and they are absolutely reliable. Fabulous service.

Fat · 3 January 2016