Trusted Agent profile · Southampton

Beals Shirley reviews in Southampton

4.8

★★★★★ Excellent

1,590 reviews across 3 platforms

343 Shirley Road, Southampton, SO15 3JD, SO15 3JD

Part of Beals, see every office.

Beals's office in Southampton, at 343 Shirley Road, is rated 4.8 out of 5 across 1,590 reviews on three platforms, including 141 Google reviews rated 4.4.

Google logo

4.4 / 5

141

Reviews on Google

This office

Facebook logo

4.2 / 5

49

Reviews on Facebook

Business-wide

Trustpilot logo

1,400

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ripple Suicide Prevention

We are a small suicide prevention charity called Ripple. We recently staged a charity football match to raise vital funds to help keep us going. It was a tremendous success and that is mainly down to Grace at Beals. She was amazing from start to finish. She helped with much of the arranging, the marketing, produced our advertising banners, promoted us on social media, and not only did Beals sponsor us, but also kindly donated money raised from their own fundraising events to our charity. Grace kept us updated every step of the way and went above and beyond many times. I cant remember the last time I received customer service as good as this. If I could give her a 6 star review I would. Ian

Ian · 5 August 2022

5/5

Trustpilot

Beals

Used Beals to sell our property and look for a smaller property. Lucy has been wonderful, so helpful and courteous. No question left unanswered and always available.

John · 26 March 2024

Agent replied · 23 October 2024

Hi John, thank you ever so much for your lovely feedback. Lucy will be pleased. We hope you have a great day!

5/5

Trustpilot

Great experience from start to finish…

Great experience from start to finish with moving into our new home recently. Jess has been nothing but helpful, efficient and answered all of our worries and concerns! 10/10 experience and would highly recommend Jess and the team at Beales to anyone looking for a new property!

Beth · 20 October 2024

5/5

Google

Very helpful and excellent service from day one to completion from Charles and Ollie. Excellent communication, We kept well informed and whenever we had queries they dealt them promptly.Highly recommend Charles and Ollie.

Mohsin · 11 November 2023

Agent replied · 10 November 2024

Hi Mohsin, Thank you ever so much for taking the time to review Beal's Shirley Office. Olly, Charles and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

Emma was really on the ball at beales…

Emma was really on the ball at beales both her and Lauren are easy to talk too and know their thing. Recommend beales to others, don’t delay sell your house with them! A smooth process guided throughout. Thank you all very much.

Andrea · 2 March 2023

Agent replied · 23 October 2024

Hi Andrea, thank you for taking the time to review your experience with Beal's Park Gate. Emma will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Thank you!

I was anxious about moving as it is my first time renting on my own but Jess kept me informed throughout the process and explained everything clearly on the day I moved in which made me feel at ease.

Aku · 24 May 2023

Agent replied · 23 October 2024

Hi Aku, thank you for reviewing your experience with Beal's! Jess and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)

5/5

Trustpilot

Super Jess!

Wanted to thank Jess Bishop for a superb job with our letting agreement. We got in touch and 2 weeks later we had the keys in our hand!

Noah · 19 February 2024

Agent replied · 23 October 2024

Hi Noah, thank you ever so much for your lovely feedback. We hope you have a great day!

5/5

Trustpilot

Katie

We recently finalised a deal with Katie and were thoroughly impressed by her expertise and efficiency. She made the entire process effortless and transparent. I can't thank Katie enough for her guidance and support. Highly recommend!

Nikola · 10 August 2023

Agent replied · 23 October 2024

Hi Nikola, Thank you so much for sharing your feedback with us. Katie was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

I will recommend Beals anytime

I will recommend Beals anytime, any day. They have very professional and helpful staff on your property journey. Kelsey was very helpful to us during our property search. Thanks Beals.

Evelyn · 28 December 2023

Agent replied · 23 October 2024

Hi Evelyn, Thank you ever so much for taking the time to review Beal's. Kelsey and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Google

I was purchasing a flat. When katie Healey got involved, everything spedup to the desired outcome. Can not thank her enough. Katie is an asset to Beal's agency. Never let her go.

Kamran · 11 November 2023

Agent replied · 10 November 2024

Thank you, Kamran, for reviewing your experience at Beals Shirley Office! Katie will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Google

We couldn’t fault Josh Rahman’s customer service. He gave us his number and was so easy to contact and liaise with. When I was busy at work he was quick to text reply back, gave me a call when he felt he need to to make the process faster and smoother. He was very well informed with the property he was showing us around and gave us all the information we needed and asked for. He also made the process very smooth and gave us the right Guidance.

Simran · 11 November 2023

Agent replied · 10 November 2024

Thank you, Simran, for reviewing your experience at Beal's Shirley Office! Josh and his team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

First time letting our home

First time letting our home. Very impressed with Jade and the service we received. We were advised of everything we needed to do in order to let the property. Process was made very smooth by Jade. Thank you.

Jane · 5 June 2023

Agent replied · 23 October 2024

Hi Jane, Thank you ever so much for taking the time to review Beal's. Jade and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

My property letting

The tenancy closing was handled very well by Rimvydas Tumas. He has worked hard to achieve it within a few days.

Min · 19 September 2026

5/5

Facebook

I am currently buying a property, Beals are marketing. My solicitors have been less than helpful to say the least. Lauren has been more than helpful from my first viewing to date, going much further than expected. Thank you Lauren and Emma, who has also been a great support trying to keep the momentum

Jacqui · 18 June 2021

Agent replied · 22 February 2025

Jacqui, we are glad that your experience has been made better because of our services.

5/5

Trustpilot

Huge thanks to Muhammad from…

Huge thanks to Muhammad from Southampton branch for being so helpful , i would highly recommend this agency to anyone , very supportive team and professional .

Gabriel · 19 February 2024

Agent replied · 23 October 2024

Hi Gabriel, Thank you so much for sharing your feedback with us. Muhammad was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Amber has been extremely helpful and…

Amber has been extremely helpful and professional during the time that I have let my property through Beals. I wouldn't hesitate to recommend. 5 worthy stars 🌟

Kathryn · 19 February 2024

Agent replied · 23 October 2024

Hi Kathryn, Thank you so much for sharing your feedback with us. Amber was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Jess was so helpful and thorough made…

Jess was so helpful and thorough made sure our flat was up to the standard that we wanted before moving in! Thankyou so much!

Coco · 16 April 2024

Agent replied · 23 October 2024

Hi, Thank you so much for sharing your feedback with us. Jess was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

I was so struggling to find my new…

I was so struggling to find my new house but then I found Beal’s who helped me find my new home within short period. Good customer service, reliable, and really helpful for those who searching for new home.I highly recommend Beal’s Estate Agents.

Sk · 13 November 2022

Agent replied · 23 October 2024

Hi, Thank you for your lovely review. Feedback like this means the world to us. The entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Google

It was great working with the Beals team to get a roof over my family's head. They were very patient and there to guide all the way. I want to say a big thank you to the team and most especially Muhammad. Cheers.

Oyeyemi · 11 November 2022

Agent replied · 10 November 2024

HiOyeyemi, thank you for taking the time to review your experience with Beal's Shirley! Feedback like this means the world to us. Have a good day :)

5/5

Trustpilot

Helpful and friendly

Jade and Carly were very helpful and quick to answer any questions/queries we had when buying our first house. They made the whole process run smooth.

Jo · 24 February 2024

Agent replied · 23 October 2024

Hi Jo, thank you ever so much for your lovely feedback. The team at Bitterne will be very pleased to hear this. We hope you have a great day!

5/5

Trustpilot

Jade has been really friendly and…

Jade has been really friendly and helpful during the process so far. Any questions I’ve had have been answered and communication has been clear and prompt.

Helen · 23 February 2024

Agent replied · 23 October 2024

Hi Helen, Thank you so much for sharing your feedback with us. Jade was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Amazing service from all the staff…

Amazing service from all the staff especially Jasmin who has been a constant help in supporting me on getting my home. communication and service has been exceptional and always so friendly. Once again thank you to Jasmin! Top quality service and very informative.

Millie · 9 November 2022

Agent replied · 23 October 2024

Hi Millie, thank you for taking the time to review your experience with Beal's Southsea. Jasmin will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Ezmee is doing a great job

Ezmee is doing a great job. She is both Professional and always on time at every viewing. She has all the answers when questions are raised.

GS · 22 February 2024

Agent replied · 23 October 2024

Hi, Thank you so much for sharing your feedback with us. Esmee was delighted to hear this. We hope you have a great day!

5/5

Facebook

Sold my first house through Beales. First view bought it. Beales made the whole process remarkably easy. Keeping me informed every step of the way. Now live in a property recommended by Beales. Dan Frogley took me through it every step of the way. Every property I have now goes through Beales hands.

Jane · 12 May 2021

Agent replied · 22 February 2025

Hey Jane, thanks for leaving such a kind review! We really appreciate it and we are glad that your experience with us was SO positive.

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