Trusted Agent profile · Southampton · Hampshire
★★★★★
2,072 reviews across 3 platforms
361 Bitterne Road, Southampton, Hampshire, SO18 5RR
Part of Beals, see every office.
Beals's office in Southampton, Hampshire, at 361 Bitterne Road, is rated 4.8 out of 5 across 2,072 reviews on three platforms, including 191 Google reviews rated 4.7.
191
Reviews on Google
This office
50
Reviews on Facebook
Business-wide
1,831
Reviews on Trustpilot
Business-wide
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat support throughout my entire…
Great support throughout my entire process. From timely follow up calls to understanding my situation and offering advice and support throughout. Couldn't recommend Lily enough. Made a stressful experience a lot less stressful! Thanks Lily and the team!
5/5
TrustpilotHighly recommend Louise dollamore
Can’t thank louise enough for the help and guidance given through our moving process. She turned a stressful situation into a far happier one. I never realised agents could be so different. Highly recommend.
Hi Mandy, thank you for taking the time to review your experience with Beal's Gosport. Louise will be delighted to hear this! Have a good day :)
5/5
TrustpilotJolly good 🙂
Professional, courteous, efficient. Jolly good.
5/5
TrustpilotMohammed at Beals Southampton branch…
Mohammed at Beals Southampton branch has been extremely helpful with finding my future home. Made my experience 10x better can’t thank him enough, he answered all my questions, I was definitely a satisfied customer. I honestly do recommend Beals Agency.
Thank you, Nas, for reviewing your experience at Beal's Shirley Office! Muhammad and his team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
5/5
TrustpilotI would highly recommend buying through…
I would highly recommend buying through Beal's. They have been extremely helpful and patient with all my questions and veiwings. They are all friendly and welcoming, Lauren Collins has been amazing and is a huge credit to the company.
5/5
TrustpilotStarted looking at potentially buying a…
Started looking at potentially buying a property however wasn’t sure on where to start. Tried using Google and read articles etc however I wasn’t finding it helpful. I like local to park gate so though I might aswell call up a local estate agents and see if anyone could give advice and have a chat about it. Spoke to a lady called Lauren who was very knowledgeable and friendly, she explained how everything works when buying a property and even suggested a few properties to look at on the website! However circumstances have changed and I won’t be buying at this current time, however when I do I’ll be heading to beals! Thank you for all the help!
5/5
TrustpilotMy experience with Beals has been very great.
My experience with Beals has been very great. The service provided when questions occur has been outstanding and answers have been given the same day by Maya Jorgensen. I would recommend Beals.
Hi Ann, Thank you so much for sharing your feedback with us. Maya was delighted to hear this. We hope you have a great day!
1/5
Trustpilot5 months & £1,500 wasted! Le Marechal, Bursledon
We were due to exchange on our purchase of the 3 bed detached property in Le Marechal Avenue, Bursledon this week. However, after 5 months of waiting and after spending thousands of pounds on searches, enquiry and mortgage fees, the vendor has now decided to increase the price by £15,000. Beals phoned me yesterday to tell me the news and after telling the agent we could not afford the increase, they decided to put it back on the market immediately. It is extremely unethical of Beals to continue to collaborate with this vendor after they completely messed up our sale and purchase just weeks before we were due to move. We have financially and emotionally suffered because of this vendor and I am utterly flabbergasted that Beals are encouraging this sort of behaviour. Incredibly poor service, unreliable, unethical and untrustworthy. The property has already fallen through twice and the vendor has increased the price both times. I wouldn’t recommend viewing or putting an offer on this property because it is reasonably foreseeable that the same thing will happen again.
5/5
TrustpilotFriendly Professional Team
Ross was friendly, professional and gave a complete service showing me a wide range of properties. Dan the sales manager has also been brilliant keeping me updated along the way.Ross also has a fantastic beard! Thank you guysDan
5/5
TrustpilotVery happy with the customer service…
Very happy with the customer service went to beals southsea, looking for a properly wouldn’t use another. Love the experience Billie gave me when looking round at different places
Hi Sarah, thank you for reviewing your experience with Beal's Southsea! Billie and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
5/5
TrustpilotThanks Jade from gosport
Jade made our move so smooth and done it so efficiently, been so helpful and just a phone call away if I got any questions. Made my move less stressful. Thanks Jade
5/5
TrustpilotWe had a very good experience with…
We had a very good experience with Beal’s Estate! Aisha is an amazing and professional agent , explained everything and helped for me and my husband during all the renting process! We are truly grateful for everything!
5/5
GoogleHannah from Bitterne office has been absolutely amazing.She's pleasant, friendly, and helpful. Every question we had about the properties was answered by Hannah. Excellent customer service.For your property search, I highly recommend Beals estate agents!
Hi Satyam, Thank you for your lovely review. Feedback like this means the world to us. Hannah and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotHayley was fantastic from start to…
Hayley was fantastic from start to finish. Any question I had was answered immediately. Next time I look at moving Hayley will be the first person I call. The best service ever!
5/5
TrustpilotExcellent service
Lauren Collins is an excellent ambassador for this company. From the day I first contacted her she has been exceptionally helpful and attentive, and her advice has been spot-on. I can not recommend her highly enough
5/5
TrustpilotAmazing service & lovely staff
Jay, Kelsey and Oliver have been extremely helpful, honest and genuine throughout the letting process so far. Ive had a great experience with Beals and would 100% recommend the company to anyone I meet. Lovely people.
Thank you, Paige, for reviewing your experience at Beals Park Gate Office! Oliver, Kelsey & Jay will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotLucy was lovely and reliable
Lucy was lovely and reliable, because of my experience with Lucy, I will definitely be using Beals tenant finder service again in the future, and will be asking to have Lucy personally managing things.Thank you Lucy
4/5
TrustpilotAfter a rocky start to the sale…
After a rocky start to the sale Oliverhelped to get things back on track and the end result was excellent. Good service.
Hi Ann, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotGreat work James
I would like to thank james at beals havant. His hard work has payed off on getting us moved. This transaction was so complicated I thought it would never happen but james kept me going all the way through
Thank you, Jay, for reviewing your experience at Beals Havant Office! James and the rest of the team will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotFast, and incredibly helpful.
Holly, and the team at Beals were fantastic throughout. From our initial phone call enquiring about the rental they were very quick to get us a viewing, as well as helping us out at every stage of the application process. Highly recommend.
5/5
GoogleDagmara very sunny, approachable & friendly. Made us feel welcome, didn't rush us along & answered the questions we had. We're very grateful 🙏. Thank you 😊 …
Hi Steve, thank you for taking the time to review your experience with Beal's Bitterne. Dagmara will be delighted to hear this! Have a good day :)
5/5
TrustpilotThis 5 star review is for Leah in the…
This 5 star review is for Leah in the park gate branch she was absolutely lovely and very helpful. I moved into my home today and she made sure I was comfortable with everything and gave me all the information I needed. I felt at ease and welcomed even thought my dad was also there she made him very welcome too. I’d give my appointment and experience of today a 10/10 for friendliness and overall helpfulness. Thankyou so much.
5/5
FacebookThe staff at Beals are lovely and have helped me in the past with their Financial Services department always being able to accommodate and find a time for an appointment which suits me even coming out to my home at 20:00!Overall lovely service and can’t recommend them enough!
Hey Harry, thank you for leaving us some feedback. We are over the moon that you are happy with the services we have provided and we are glad that you recommend us!
5/5
TrustpilotJade at Bitterne
Dealt with Jade at Bitterne, she told us about a property before it went to market and has been great throughout. Always communicated and helped us with any questions. Agency’s finest!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Beals Bitterne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
