Trusted Agent profile · Southampton
★★★★★
2,044 reviews across 2 platforms
361 Bitterne Road, Bitterne, Southampton, SO18 5RR, SO18 5RR
Part of Beals, see every office.
Beals's office in Southampton, at 361 Bitterne Road, is rated 4.8 out of 5 across 2,044 reviews on two platforms, including 175 Google reviews rated 4.6.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
TrustpilotBeals in bitterne was so helpful
Beals in bitterne was so helpful, first time buyer considering my options, Hannah, Jade and Carly couldn’t off been more helpful and got my a mortgage appointment within a couple days to discuss all options
Hi, thank you for taking the time to review your experience with Beal's Bitterne. Hannah, Jade and Carly will be delighted to hear this! Have a good day :)
5/5
TrustpilotRebecca Thayre
Rebecca Thayre Senior Lettings Negotiator, was very helpful & kept me informed regularly regarding a new rental agreement, she helped me throughout the whole procedure, keeping me posted & advising,She made the whole experience simple
Hi Philip, thank you for taking the time to review your experience with Beal's Fareham. Rebecca will be delighted to hear this! Have a good day :)
5/5
TrustpilotThis was my first experience with Beals…
This was my first experience with Beals and I was disappointed Shelby helped me with all my questions and updated me through out. I will be using them again when I next let my property.
Hi Jake, thank you for taking the time to reveal Beals Estate Agents. Please can you confirm you are happy with the service as your review states that your disappointed. Hope you have a great day, Many thanks.
1/5
TrustpilotWe have had no positive reviews for…
We have had no positive reviews for beals at all!!! No communication whatsoever and back and forth with who is dealing with our issues!!! We own a property and get nothing but trouble from neighbours and we have asked beals to deal with it as it is out of our control and all we get is the office could have dealt with it! What on earth do we pay them for, just rude and let down as a property management!
5/5
TrustpilotKelsey-Anne valued my mums house
Kelsey-Anne valued my mums house. She was really helpful and answered all our questions. She is so friendly!
Hi Sophie, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotGreat service
Aisha was extremely efficient and helpful with my query, within 48 hours it is sorted to both mine and the tenants satisfaction. Approachable and friendly, many thanks.
5/5
TrustpilotProfessional, friendly and helpful service
I've used Beals for over 4 years now and Aisha especially has been brilliant. Good service and fair to both tenants and landlords. Much better than my previous experience with other agents in the area.
Hi, thank you for reviewing your experience with Beal's! Aisha and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
5/5
TrustpilotMaxine Faulkner at Beals is the most…
Maxine Faulkner at Beals is the most professional, knowledgeable and helpful person I have encountered. Maxine is always ready to help and her interventions when needed are very effective. Absolutely great.
5/5
TrustpilotCheck out in southsea
spoke to Hayley regarding a check out of property and she talked me through the process and helped answer all my questions and gave me great advice
5/5
Trustpilotbrilliant service throughout ,was…
brilliant service throughout ,was updated and kept informed through every stage ,Hayley,Alice and Molly were excellent and couldn't of helped me more than they did ,thankyou .
5/5
TrustpilotConsistently good service!
Having dealt mainly with Dan Frogley several times over the last 14 years with both our rental properties and two occasions of selling our residential houses, we are very pleased with his service. He is always polite and helpful with straightforward, no-nonsense advice on what our options are as the housing market changes. There have been one or two admin errors at Beals’ head office, but these were quickly resolved. Having read a few of the negative reviews on here, I can only say that any expanding business will gather one or two ‘bad apples’ along the way, but it would seem that Beals have since dealt with them and as a business, they should not be entirely negatively judged on the behaviour of a very small minority of staff. Our experience has always been excellent when dealing with any of Beals’ employees. I would not hesitate to recommend them and Dan in particular.
5/5
TrustpilotBeals have been absolutely fantastic…
Beals have been absolutely fantastic throughout our letting experience. At first, I was dealt with by Taylor, answered all our questions in a speedy, professional manner.I was then passed over to Phoebe. Well, without Phoebe, we wouldn’t be in the position we are now. She has bent over backwards to get everything sorted for us especially at such a manic time!! She has remained friendly and understanding whilst updating me in a timely fashion on everything! Myself and family are truly thankful for all her help! We have dealt with many letting agents and Beals is by far the best and would highly recommend.
5/5
TrustpilotGreat company to work with.
To whom it may concern,I have been working with Mollie-Mae West and Hayley Gooding for a number of years and have always found them to be helpful, diligent and of a happy disposition and we have a good working relationship.
5/5
TrustpilotFriendly & Helpful
Amber at Beals has been nothing more than helpful and easy to work with. I thank her for always answering any questions or problems I have. Always done in a friendly professional manor which I have found brilliant. I was so worried I would miss the chance to live in my dream home!! But with the help of Amber getting everything sorted quickly I am now living in it! Thank you! Amber & Beals!!
5/5
TrustpilotBeals have been great from start to…
Beals have been great from start to finish, Jade Goulding made it very easy and straight forward, she is a credit to the company and would recommend her services.
5/5
TrustpilotReliable, easy and even fun!
Renting out our first property was so easy, Lizzi made sure all our questions were answered and everything was taken care of, her infectious enthusiasm and care made the whole thing a breeze.
1/5
TrustpilotWe had a very rude agent when making an…
We had a very rude agent when making an enquiry over the phone. The property was advertised on rightmove as available but told by the agent that they are not taking any new business, so we asked why the property was being advertised when they are not doing viewings. He was rude in his manner and told us he was hanging up the telephone as he was not prepared to explain himself. The company website for Beals says the service is limited (Covid 19) Which we fully appreciate, however this is not a reason for rudeness!
5/5
GoogleSuntan & Holly help me a lot with really quick filing documentation and an easy way to move to a new place.
Hi Marta, Thank you so much for sharing your feedback with Beal's Bitterne. Suman & Holly were delighted to hear this. We hope you have a great day!
5/5
TrustpilotKirsty was very friendly and…
Kirsty was very friendly and informative when she valued my parents property. She came up with useful suggestions regarding offers in excess and an open day.
5/5
TrustpilotAdam was fantastic when I purchased my…
Adam was fantastic when I purchased my house in gosport very helpful and knowledgable . Will use Adam in the future should I choose to move
1/5
TrustpilotTotally furious.
Totally furious.. I receive a marketing leaflet through the door informing me they over achieved 115.4% of market price on property I have just purchased.. Using photos of my property and no agreement to do… GDPR etc broached and property shown to be over paid for.. So will I go back to sell with them NO… Bad practise and legally wrong to do….
5/5
TrustpilotBeals Remortgage
I was initially introduced to Beals by Oliver Sourmenidis as I was in the market for support and advice for a remortgage.Oliver swiftly put me in touch with Dan Hillier who was able to support me with securing a new provider for my remortgage within a tight timescale.I’m very pleased with the professionalism of both Oliver and Dan as well as the ongoing support during the process.I would highly recommend them to my family and friends and will most definitely be using them again.D.Goble
5/5
TrustpilotJade has always been so helpful in…
Jade has always been so helpful in helping me find a property to rent. Always so pleased with the service, thanks to jades amazing helpfulness and kindness.
Hi Janet, Thank you so much for sharing your feedback with us. Jade was delighted to hear this. We hope you have a great day!
5/5
TrustpilotFirst class customer service from start…
First class customer service from start to finish , would definitely recommend , special thank you to Jaeger, made what could be a very stressful time nice and simple .
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