Trusted Agent profile · Southampton

Beals Bitterne reviews in Southampton

4.8

★★★★★ Excellent

2,046 reviews across 2 platforms

361 Bitterne Road, Bitterne, Southampton, SO18 5RR, SO18 5RR

Part of Beals, see every office.

Beals's office in Southampton, at 361 Bitterne Road, is rated 4.8 out of 5 across 2,046 reviews on two platforms, including 175 Google reviews rated 4.6. See how it compares with other estate agents in Southampton.

Google logo

4.6 / 5

175

Reviews on Google

This office

Trustpilot logo

1,871

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Chloe was amazing !

Amazing service from Chloe in the havant branch, very helpful and was able to answer all of my questions. She has made the process so much easier than I thought it was going to be.

Issie · 12 June 2023

Agent replied · 25 October 2024

Hi Issie, thank you for reviewing your experience with Beal's! Chloe and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)

5/5

Trustpilot

Brilliant service all round.

My experience with beals has been excellent,very professional throughout, Jade introduced tenants for my both properties within 4days, I'm impressed, Louise, Sophie and young Adam been very helpful, great team to work with, highly recommend,

George · 31 May 2023

Agent replied · 25 October 2024

Hi George, Thank you for your lovely review. Feedback like this means the world to us. The entirety of the team were delighted to hear this! We hope you have a great day! :)

5/5

Trustpilot

The best at what they do.

The selling of my property was not an easy experience! But Beals were supportive and knowledgeable and always at the end of the phone.

Wendie · 23 February 2024

Agent replied · 25 October 2024

Hi Wendie, thank you ever so much for your lovely feedback. We hope you have a great day!

5/5

Trustpilot

Great service from start to finish.

From initially letting my property out through Beals, to recently selling it, I found the process to be easy and communication was always great.

Paul · 22 February 2024

Agent replied · 25 October 2024

Hi Paul, thank you ever so much for your lovely review. Feedback like this means the world to us. We hope you have a great day!

5/5

Trustpilot

Freddie is very friendly and helpful

Freddie is very friendly and helpful during the viewing of the property and he helps me and my client a lot for answering the questions about the property. Would recommend Freddie to everyone.

KW · 1 October 2021

5/5

Trustpilot

Thanks to Brett.

Within 2wks from viewing to moving day, we got the best assistance anyone can ever ask for. Thank you Brett for helping us dot the i’s and cross the t’s. We will highly recommend your services to everyone we know.

Wamke · 5 November 2019

5/5

Trustpilot

Thank you so much to Chloe…

Thank you so much to Chloe for all her help assisting my boyfriend on I trying to find our first house. Chloe always goes above and beyond to help us with our requirements!

Hannah · 9 September 2021

5/5

Trustpilot

Outstanding Service

Aisha Baker has been a wonderful estate agent, always providing necessary support and information, making the process of moving into a new home incredibly smooth. As such, I cannot recommend them highly enough!

Sam · 9 September 2021

1/5

Trustpilot

Worst experience

Feel like we’ve been conned out of a holding deposit and zero support from letting staff as first time renters we obtained legal advice and also been informed of being conned due to the very crafting wording of the agreement upon referencing and credit and non refundable deposits

Georgia · 18 July 2024

5/5

Trustpilot

Thanks to lettings team at southsea

Thanks to lettings team at southsea, really went out their way to help me when I was panicking I couldn’t find a flat by the time my notice was up! Really helpful, thanks

Sanjeed · 7 July 2023

Agent replied · 25 October 2024

Hi Sanjeed, Thank you ever so much for taking the time to review Beal's Southsea Office. The team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

Great support throughout my entire…

Great support throughout my entire process. From timely follow up calls to understanding my situation and offering advice and support throughout. Couldn't recommend Lily enough. Made a stressful experience a lot less stressful! Thanks Lily and the team!

Luke · 30 June 2020

5/5

Trustpilot

Highly recommend Louise dollamore

Can’t thank louise enough for the help and guidance given through our moving process. She turned a stressful situation into a far happier one. I never realised agents could be so different. Highly recommend.

Mandy · 3 June 2023

Agent replied · 25 October 2024

Hi Mandy, thank you for taking the time to review your experience with Beal's Gosport. Louise will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Mohammed at Beals Southampton branch…

Mohammed at Beals Southampton branch has been extremely helpful with finding my future home. Made my experience 10x better can’t thank him enough, he answered all my questions, I was definitely a satisfied customer. I honestly do recommend Beals Agency.

Nas · 25 October 2022

Agent replied · 25 October 2024

Thank you, Nas, for reviewing your experience at Beal's Shirley Office! Muhammad and his team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

I would highly recommend buying through…

I would highly recommend buying through Beal's. They have been extremely helpful and patient with all my questions and veiwings. They are all friendly and welcoming, Lauren Collins has been amazing and is a huge credit to the company.

Hayley · 13 November 2019

5/5

Google

Dagmara very sunny, approachable & friendly. Made us feel welcome, didn't rush us along & answered the questions we had. We're very grateful 🙏. Thank you 😊 …

Steve · 25 October 2023

Agent replied · 24 October 2024

Hi Steve, thank you for taking the time to review your experience with Beal's Bitterne. Dagmara will be delighted to hear this! Have a good day :)

5/5

Google

We are grateful to Suman, Aisha, and the rest of the Bitterne Beals team for making renting easier for us. They responded quickly, were considerate, and communicated well.

Zeynepburçin · 25 October 2023

Agent replied · 24 October 2024

Thank you, for reviewing your experience at Beals Bitterne Office! Suman and Aisha will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

Started looking at potentially buying a…

Started looking at potentially buying a property however wasn’t sure on where to start. Tried using Google and read articles etc however I wasn’t finding it helpful. I like local to park gate so though I might aswell call up a local estate agents and see if anyone could give advice and have a chat about it. Spoke to a lady called Lauren who was very knowledgeable and friendly, she explained how everything works when buying a property and even suggested a few properties to look at on the website! However circumstances have changed and I won’t be buying at this current time, however when I do I’ll be heading to beals! Thank you for all the help!

Jessica · 9 September 2021

5/5

Trustpilot

My experience with Beals has been very great.

My experience with Beals has been very great. The service provided when questions occur has been outstanding and answers have been given the same day by Maya Jorgensen. I would recommend Beals.

Ann · 6 July 2023

Agent replied · 25 October 2024

Hi Ann, Thank you so much for sharing your feedback with us. Maya was delighted to hear this. We hope you have a great day!

1/5

Trustpilot

5 months & £1,500 wasted! Le Marechal, Bursledon

We were due to exchange on our purchase of the 3 bed detached property in Le Marechal Avenue, Bursledon this week. However, after 5 months of waiting and after spending thousands of pounds on searches, enquiry and mortgage fees, the vendor has now decided to increase the price by £15,000. Beals phoned me yesterday to tell me the news and after telling the agent we could not afford the increase, they decided to put it back on the market immediately. It is extremely unethical of Beals to continue to collaborate with this vendor after they completely messed up our sale and purchase just weeks before we were due to move. We have financially and emotionally suffered because of this vendor and I am utterly flabbergasted that Beals are encouraging this sort of behaviour. Incredibly poor service, unreliable, unethical and untrustworthy. The property has already fallen through twice and the vendor has increased the price both times. I wouldn’t recommend viewing or putting an offer on this property because it is reasonably foreseeable that the same thing will happen again.

Paige · 25 August 2021

5/5

Trustpilot

Friendly Professional Team

Ross was friendly, professional and gave a complete service showing me a wide range of properties. Dan the sales manager has also been brilliant keeping me updated along the way.Ross also has a fantastic beard! Thank you guysDan

Daniel · 12 February 2020

5/5

Trustpilot

Thanks Jade from gosport

Jade made our move so smooth and done it so efficiently, been so helpful and just a phone call away if I got any questions. Made my move less stressful. Thanks Jade

Donmar · 20 August 2021

5/5

Trustpilot

Very happy with the customer service…

Very happy with the customer service went to beals southsea, looking for a properly wouldn’t use another. Love the experience Billie gave me when looking round at different places

Sarah · 19 September 2023

Agent replied · 25 October 2024

Hi Sarah, thank you for reviewing your experience with Beal's Southsea! Billie and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)

5/5

Trustpilot

We had a very good experience with…

We had a very good experience with Beal’s Estate! Aisha is an amazing and professional agent , explained everything and helped for me and my husband during all the renting process! We are truly grateful for everything!

Annamaria · 29 May 2020

5/5

Trustpilot

Hayley was fantastic from start to…

Hayley was fantastic from start to finish. Any question I had was answered immediately. Next time I look at moving Hayley will be the first person I call. The best service ever!

Prestige · 7 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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