Every review we hold for the Southampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMuhammad was helpful and friendly
Muhammad was approachable and friendly. The property I was shown matched my needs. Muhammad took the time to explain things in detail ensuring he had covered all the relevant areas. He gave me time to consider my decision, then followed up with me. I found it reassuring working with Muhammad.
Derek · 18 September 2023
Agent replied · 25 October 2024
Hi Derek, Thank you ever so much for taking the time to review Beal's Shirley Office. Muhammad and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
★★★★★ 5/5
TrustpilotSelling a house
Lucy has been so great. I have been a bit nervous about the process but she has been reassuring at every stage and I’m confident beales will provide the service we need! Professional, friendly and knowledgeable. Really happy with the service so far!
Kate · 20 February 2024
Agent replied · 25 October 2024
Hi Kate, Thank you ever so much for taking the time to review Beal's. Lucy and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
★★★★★ 5/5
GoogleSelling our home through Beales Estate agent in Bitterne,.
I cant thank Dan and his amazing team enough for their constant professionalism and service during this stressful time.
Beales really do it make it as easy as it can to move and they are there to hold your hands from the beginning to the completion of the move.
THANK YOU
Sara · 25 October 2022
Agent replied · 24 October 2024
Hi Sara, thank you for taking the time to review your experience with Beal's Bitterne! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
★★★★★ 5/5
GoogleIve had all sorts of issues letting a property over the years with other letting agents seemingly trying to rip off both sides at once but Beals Bitterne is like a breath of fresh air. Fair approach, plenty of updates, precise information, honesty and the sense that they treat the tenants fairly as well. All round its a great service!
Ian · 25 October 2022
Agent replied · 24 October 2024
Thank you, Ian, for reviewing your experience at Beal's Bitterne Office! The team will be overjoyed to hear that you've had such a positive letting experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
★★★★★ 5/5
TrustpilotWe had a viewing with Isabella today…
We had a viewing with Isabella today and she was really helpful, made us feel really welcoming and comfortable viewing the property.
Lily · 21 May 2026
Agent replied · 27 May 2026
Thanks for the review, it is much appreciated.
★★★★★ 5/5
TrustpilotExcellent Service
Fantastic Service from Lettings Team!
De · 15 September 2026
Agent replied · 24 September 2026
Thank you for leaving this review, it is much appreciated.
★★★★★ 5/5
TrustpilotI had a great experience with this…
I had a great experience with this letting agency from start to finish. They took the time to understand my requirements and helped me find a property that perfectly matched my needs. Throughout the entire process, the team was professional, responsive, and always willing to answer any questions I had.
Hera · 18 June 2026
★★★★★ 5/5
TrustpilotI found Finlay Cheal helpful warm and…
I found Finlay Cheal helpful warm and sympathetic when I received No fault Eviction Notice. He guided me through a tricky time
Wendy · 19 May 2026
Agent replied · 27 May 2026
What a great review, this is wonderful news.
★★★★★ 5/5
TrustpilotMs Rebecca Thayre was very supporitve…
Ms Rebecca Thayre was very supporitve and flexible arranging the viewing for me. She's been very helpful with all the procedures and taking care of my business carefully. As a foreigner I've been meeting many obstacles and her kindness is a great help for me. Thanks to her I managed to get my family a home of our dreams.
Adam · 3 November 2022
Agent replied · 25 October 2024
Thank you, Adam, for reviewing your experience at Beals. Rebecca will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotVery Pleased From Start to Finish
Very pleased from start to finish with the house sell, having lived there for over 30 years, it was initially overwhelming.
Valerie · 22 May 2026
Agent replied · 27 May 2026
What a great review, this is wonderful news.
★★★★★ 5/5
TrustpilotJessica Bishop is a star
From the start Beal's were fantastic, always encouraging and eager to help. Jessica Bishop was amazing. From the first phone call to the day we picked up the keys she was there answering any and all questions. She made us feel valued and gave us the opportunity and chance that alot of other places didnt. Great company and Jessica is a true gem. Thank you so much
Kizzie · 25 June 2024
★★★★★ 5/5
TrustpilotGreat
Esmee was very helpful and gave a lot of information when my partner and I viewed a house. Esmee was also very helpful and understanding that I couldn’t answer the phone in the day due to my job, so we’d email, which I really appreciated. Thank you Esmee.
Customer · 17 September 2023
Agent replied · 25 October 2024
Hi, thank you for taking the time to review your experience with Beal's Gosport. Esmee will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotFirst of all l would like to thank…
First of all l would like to thank Jasmin for the unwavering support she did on my property search for rent she is a diamond indeed. She was so helpful in every step of my successful tenancy. Beals and all your employees you are a company which l recommend to anyone who need five star best services. Continue the good work.
Kudakwashe · 30 September 2024
★★★★★ 5/5
GoogleHelpful and very friendly!
Sylvester · 11 September 2026
Agent replied · 11 October 2026
Thanks for the review, it is much appreciated.
★★★★★ 5/5
GoogleVery welcoming and informative
Samuel · 11 September 2026
Agent replied · 11 October 2026
Thanks for the review, it is much appreciated.
★★★★★ 5/5
TrustpilotZoe has been fantastic from start to…
Zoe has been fantastic from start to finish. Every query I had about the property was never too much of an ask with Zoe. Consistent updates, same day responses and high quality professionalism. Deserves a promotion in my opinion 👏
Ally · 6 March 2024
Agent replied · 25 October 2024
Hi Ally, Thank you so much for sharing your feedback with us. Zoe was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotHad a few issues with the property i…
Had a few issues with the property i rent and everything has been dealt with efficiently and professionally by Katie
Andy · 22 May 2026
Agent replied · 27 May 2026
What a great review, this is wonderful news.
★★★★★ 5/5
Trustpilotsimply the best
we have used Beals for the sale of 3 homes and have received excellent service every time. we would like to give a special thank you to Lucy Watt Lauren and Brettfrom waterloovile who have all been fantastic. Thank you.
Trevor · 27 February 2024
Agent replied · 25 October 2024
Hi Trevor, Thank you so much for sharing your feedback with us. Lucy, Lauren & Brett are delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotWe have had Jess Bishop from the…
We have had Jess Bishop from the beginning when she showed us around the rental property we are about to move into. From the start Jess has been brilliant, always super helpful and nothing is ever too much trouble! Highly recommend! Thank you Jess! Sarah & Darren
Sarah · 14 September 2023
Agent replied · 25 October 2024
Hi Sarah, Thank you for your lovely review. Feedback like this means the world to us. Jess and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotExcellent
to start with the whole process was extremely hard work. then Katie Healey from Beales southampton got involved and personally ensured the smooth transition of the sale. would like to thank Katie and would recommend Beales to anyone wanting to sell or purchase a property.
Matthew · 2 November 2023
Agent replied · 25 October 2024
Hi Matthew, thank you for taking the time to review your experience with Beal's. Katie will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotA big thank you to Jack from Beals
A big thank you to Jack from Beals, he was a great help and very knowledgeable about the area we were visiting. Made us feel at ease and able to answer any questions that we had - thank you again.
Leanne · 20 February 2024
Agent replied · 25 October 2024
Hi Leanne, Thank you so much for sharing your feedback with us. The team were delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotWe visited Beals for the first time…
We visited Beals for the first time seeking guidance on registering to be notified of properties in the local area. We also received great tips and guidance on viewing, applying, and the process that landlords go through with their properties. Adrian was fantastic and clear with his guidance on this, we were very thankful for the time he gave as it was near the time they closed.
Dan · 21 May 2024
★★★★★ 5/5
TrustpilotAt the heart of the community
We decided to select Beals as they well placed in the area. After meeting Lucy Watts and her team we were sure we had selected the best agents.Lucy was able to professionally demonstrate the process and milestones for selling our property.She and her team were practical and caring in their approach for which we are very grateful, Keep up the good work.
Paul · 14 August 2024
★★★★★ 5/5
GoogleHaving been a landlord for over a decade, Icannot recommend Beals enough as a letting agent. We dealt with Aisha from the Southampton branch and she literally goes above and beyond. What could have been a very stressful time after a difficult tenant was made so easy and stress free thanks to Aisha. Absolutely fantastic service for an exceptionally reasonable price.PositiveResponsiveness, Quality, Professionalism, Value
Claire · 25 October 2021
Agent replied · 24 October 2024
Hey Claire, thanks for the feedback! We are delighted that Aisha dealt with your situation impeccably. We hope that you continue to rent your property through us!
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