1/5
Very bad service ( Hilton estate on western road) just waste of time and money took deposit but after didn’t reply and blamed on customer and also making excuse while ask on money refund. Just want to make assure you to not to believe. Thanks
Trusted Agent profile · Southall
★★★★★
59 reviews across 2 platforms
137 Western Road, Southall, UB2 5HN
Hiltons Estates's office in Southall, at 137 Western Road, is rated 2.7 out of 5 across 59 reviews on two platforms, including 44 Google reviews rated 3.0.
Every review we hold for the Southall office, from every platform, shown as written. First names only.
1/5
Very bad service ( Hilton estate on western road) just waste of time and money took deposit but after didn’t reply and blamed on customer and also making excuse while ask on money refund. Just want to make assure you to not to believe. Thanks
1/5
Hi there, We have been calling since last week no one answers the call, finally somone answered today and she agreed to arange a viewing today at 15:00 we were told we will get a confirmation but nothing as of now.been trying to call no answer too. Very unprofessional and laid back.NegativeResponsiveness, Professionalism
1/5
I have been waiting for over 2 weeks for a call back to arrange a viewing for a property, I have called 5 times and continue to get told someone will call me back and nothing, when I called to complain about it today the person I spoke to doesn't sound bothered at all, no apology, no offer to help what so ever.
5/5
Really good and friendly staff! Property was well looked after by the whole team!
1/5
Stay away at all cost. They have lied to us about a buyer just so we didn't accept another offer. At the end, they had no-one and we lost on the place we were due to buy. They will lie to you making you believe anything. Just con artists....NegativeResponsiveness, Quality, Professionalism
5/5
They have good costumer service and talk to their customers very kindly .
5/5
I am well pleased with Hiltons Estates They offer great customer service
5/5
fantastic customer service , guided and helped us through the process of selling our home.
1/5
I had given deposit one month before…
I had given deposit one month before and agent told me that dey r going to give necessary things now dey r telling dey cnt give and tht too after one month
1/5
Ridiculous service..I have been chasing to the office since last one week for my contract and still waiting..when we ask them they are very rude.. There are not professionals.
1/5
Poor customer service, dishonesty is rife within this agency, will not be using them ever again
1/5
Terrible dodgy estate agency. Fake tenancy contracts. Stay away from them. They will steal your money and offer you an unsafe place, as it happened to me. Disgusting.
5/5
Amazing staff, quick service and fair prices!
The staff at hiltons helped me every step of the way. Really helpful and professional staff, I recommend them to everyone who like me, sold and bought a property!
1/5
hilton is good but mr sandesh sunny and raaj they are lame they misguide you shame on those fake lads n specially sandesh is rude with broken english
5/5
Great service once again provided by Hiltons Estates! They currently manage 2 of my properties and they have been nothing but professional!
5/5
Excellent service, Ibrahim
1/5
Lots of alterations made by Hiltons to…
Lots of alterations made by Hiltons to my house, destroyed my wallpaper
5/5
Really quick and friendly and professional service!! Would definitely recommend to anyone looking to sell their property!
5/5
Very quick dealing with any issues i had with my property. Great help
5/5
just now
4/5
Good staff and they explain you everything in a good way
3/5
Good place to find ranted or sales property. Supportive staff with quick response.
4/5
Well organised and provide good assistance for rental contracts.
5/5
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hiltons Estates's Southall office has 59 reviews across two platforms: 44 on Google, 15 on Trustpilot.
Hiltons Estates Southall is rated 2.7 out of 5 across all 59 reviews, and 3.0 out of 5 on Google from 44 reviews.
Hiltons Estates Southall, 137 Western Road, Southall, UB2 5HN.