Circa Residential Property reviews

★★★★★ 1/5

Google

Absolutely shocking experience, I will never ever reccomend them to anyone. The customer service is atrocious. All they care about is money. After numerous attempts of trying to get through to the company to enquire about getting back a deposit I finally had a response from Trevor Titus. He has a very poor attitude, shouting down the phone, no professionalism what so ever, does not let you speak and just overall aggressive. Illegally refusing to give a deposit back when there are documents and bank transfers proving they were happy enough to take the money. Save yourself the hassle and do not go with them. It's ashame you have to give at least one star to even write a review in my opinion. Most stressful time of my life with this company! AVOIDNegativeResponsiveness, Quality, Professionalism, Value

Hannah · 13 June 2022

★★★★★ 5/5

Google

I have been living in a property managed by Circa for about 3 years now. I am really happy with Sean, our property manager as he has been able to resolve a number of requests for us in a very professional and efficient manner. He has been able to manage change of tenants with ease, and also is very responsive to any requests or issues. A huge thank you to him! I also would like to make mention about Gavin (maintenance) as he has done some work here over the years and has always been so wonderful and thorough. He is credit to this company, as is Sean. I did have dealings also with the manager last year, and again, he was wonderfully helpful with my issue at the time. I would recommend Circa to others, as they are a good team and take care of their tenants. Many thanks!

Nicola · 13 June 2022

★★★★★ 5/5

Google

Good evening, I have collaborated with circa property for more than 3 years, whenever I needed something I was resolved as quickly as possible, Georgia and Sean two wonderful people who get involved in what they do and very professional and transparent . I thank them for the warm and quiet home they have given me. I recommend Circa property. much success in the future.

Firan · 13 June 2023

★★★★★ 5/5

Google

We knew nothing about Circa Residential Property Agency until two months ago. But, we can recomand it after our experience now. Sean Thomas, the sales and lettings manager, had provided a very good and professional service during the rent process from the first question to the hand over the house's keys. He is serious and punctual, replying quickly to the e-mails and explaining to us everything where we needed extra information. It was a great experience working with him, especially in this pandemic time. Even after the we got the house, he is providing the same service which makes us happy.PositiveResponsiveness, Quality, Professionalism

Diana · 13 June 2021

★★★★★ 5/5

Google

Sean was fantastic in getting us into our new rented property quickly and professionally. We found the whole experience to be efficient and hassle-free, and Sean was always on hand to assist with any questions we had. Great work - thanks

John · 14 June 2017

★★★★★ 5/5

Google

Sean Thomas was a great property manager. Thoroughly recommend working with Circa and Sean specifically

Helen · 13 June 2023

★★★★★ 5/5

Google

As a tenant at a property managed by Circa, I was highly impressed by the speed of response, level of customer service, and proactive level of care offered by the Circa team. Special recognition goes to Georgia Bodinetz for her professionalism and engagement around our property needs. Highly recommended.

Ian · 16 April 2024

★★★★★ 5/5

Google

I had a lovely experience dealing with Cameron during the process of buying our home. He was always easy to reach and very accommodating with our requests.

AK · 21 March 2025

★★★★★ 1/5

Google

Very bad customer service. They don’t reply your email or calls. Seems like they don’t care. Never gonna recommend at all 👎🏻 …

Ahmed · 16 April 2025

★★★★★ 5/5

Google

Great letting agency. Helpful and supportive.

RKC · 16 October 2025

★★★★★ 1/5

Google

We wiewed a propriety with circa and we sent an offer as the agent told us we were the first people viewing it and encouraged us to do so. The day after, I enquired and they told me that an other agent let the flat to other people, already on references stage and they did not aware about it. Ridiculous. They said they were the only letting agency managing the propriety but with a little search online found it in another letting agency website for a higher cost. Not honest at all. We been lucky after that, found a propriety thanks to professional people.

Francesca · 14 June 2019

★★★★★ 1/5

Google

This is an email received from Mr Trevor Titus,owner of Circa Residential Property on 5th of September 2016. Reply to a unstable looser Mr Green I have tried to genuinely to help you as I thought you were a gentleman.I felt you had kept your word as you promised and the least I could do was help you in your request. I find your recent email not only insulting but it proves the fact that you are NOT a gentleman and goes to show that you are a total lunatic that was evicted by your landlord for your severe rent arrears and your abusive and offensive mad emails to her. Our business with you is now complete.Do not ever contact me,this office or any of our staff again.We are not interested in your mad ranting and idiotic crass behaviour.Do not bother us again little man.

Austin · 14 June 2018

★★★★★ 1/5

Google

Booked in a viewing for 17:30, asked for a number and was told the office would be open until 18:30. Went to the property as agreed and waited 15 minutes, nobody turned up, no one from the office picked up the call either. Nothing at all. Thanks for wasting my time. This is why I avoid small agents, no care at all. Cheers! *update* got a call from a very rude lady 20 minutes after who asked me if I was still going to the viewing. Informed her I waited and nobody called me so I was on my way home... and they hung up the phone! Great customer service well done to you;)

Yusuf · 14 June 2018

★★★★★ 1/5

Google

The worst property consultants that I have ever experienced. Unprofessional, unethical and unapologetic. I booked a viewing at 6 for a property in barking, got a call from the agent confirming the same. Reached the location at dot 6, give constant calls to the agent but no one picks. Left messages on AM but no return calls or even a simple email stating reasons for such behaviour. Won't recommend such horrendous service, basically time wasters to anyone. Please avoid them at any cost since agents like this will usually have similar properties.

Yashraj · 14 June 2018

★★★★★ 5/5

Google

Lived in their managed flat for 8 years. Sean and Georgia are amazing staff. Got deposit back promptly after inspection. No hidden fees and etc.

Brigita · 16 January 2025

★★★★★ 5/5

Google

Rented a property with Circa for 2 years, by far our best rental experience. The team are friendly and professional, and always available when needed - Georgia and Sean managed our property. Any issues with the property (leaky taps, …

Marios · 16 April 2024

★★★★★ 1/5

Google

A terrible agency with atrocious customer service. Numerous dangerous issues in our flat that were never dealt with properly. Circa constantly blaming the 'landlord' for his reluctance to fix things. However a quick search on the land registry revealed that surprise surprise, Mr Trevor Titus (A company director of Circa) was the legal owner of the property. A total racket. Avoid at all costs.

Joe · 14 June 2019

★★★★★ 5/5

Google

Circa (Georgia) was brilliant at looking after us for 3 years, an example is quickly sending us a washing machine replacement when it broke down week 1 of lockdown! Always quick to respond and sort out any issues, highly recommended.

Mark · 13 June 2023

★★★★★ 5/5

Google

Circa manages our property, our main contact is Sean. Circa have been excellent - great customer service, immediately responsive, always courteous and professional, and the work swiftly done to a high standard. Sean in particular is very friendly and professional with fantastic communications. Highly recommended.

Dan · 13 June 2022

★★★★★ 5/5

Google

I have been renting a property through Circa for over a year now. Both Sean and Sabriye have always been extremely helpful and responsive whenever I have had to contact them about any small maintenance or repair issues (which I'm happy to say has been a very infrequent occurrence). I would happily recommend Circa as a letting agent .

Lisa · 14 June 2017

★★★★★ 1/5

Google

Absolute shocking service, do not go with this company AT ALL! Not responsive, VERY VERY RUDE! DO NOT GO TO THIS COMPANY! If you must know the owners name ‘ Trevor Titus ‘ !NegativeProfessionalism

Sharelle · 17 June 2022

★★★★★ 1/5

Google

Horrendous Estate Agency!! Completely unprofessional! Constant issue in the flat doesn’t get fixed for weeks! All they care about is money but doesn’t care about the tenants!! Go to any other estate agency ScammersNegativeResponsiveness, Quality, Professionalism, Value

Louise · 13 June 2021

★★★★★ 1/5

Google

Poor customer service from Trevor, trying to enquire about renting a property, slow response and lack of details for the property. 👎🏻NegativeResponsiveness, Quality, Professionalism

Charlie · 25 August 2022

★★★★★ 5/5

Google

Rented a property via Circa Residential Property for many years and found them to be affective and efficient. Any problems I had were dealt with prompt by Sabriye Boldizsar. I would recommend this agent to anyone.

Meditation · 14 June 2017