Trusted Agent profile · South Shields · Tyne & Wear
★★★★★
129 reviews across 3 platforms
59 Fowler Street, South Shields, Tyne & Wear, NE33 1NS
Goldfinch Estate Agents's office in South Shields, Tyne & Wear, at 59 Fowler Street, is rated 4.7 out of 5 across 129 reviews on three platforms, including 52 Google reviews rated 4.6.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the South Shields office, from every platform, shown as written. First names only.
5/5
FacebookA massive thank you to Chloe for all of her help and advice. It's been a long and stressful past 4 months, but she's been amazing throughout, and an absolute credit to Goldfinch Estate Agents :D
Thank you so so much for the lovely review. I shall ensure Chloe see this. Thanks again. 🙏🏼
5/5
FacebookCant recommend Angela and the team enough, very professional and a superb service from start to finish when we bought our house from them, would use Goldfinch again if we where to sell our property
Thank you for the lovely words : much appreciated and pleased all going well in the Flat xx
5/5
GoogleSold my property with Goldfinch and was not expecting a good service due to past problems with other agents. I was pleasantly surprised and Goldfinch delivered as promised and were professional throughout. A special mention for Taylor Broughton who was on the ball and had clear and consistent communications which is a big thing when making a big financial transaction. I would definitely recommend this firm and will use again if I have property in the area. A*****
Thank you for your review Dean. We’ll pass your comments onto Taylor. Goldfinch Estate Agents
1/5
FacebookTelephoned 5 times view a property and not once did they return my call. I had to chase them every time. They then arranged a viewing on a day I had told them on multiple occasions was not suitable (and they didn’t inform me, I only found out when I telephoned them yet again to chase them up) Needless to say I gave up. If I was selling a property using this “estate agents” I’d have serious concerns. No interest, no call backs, no professionalism.
Hello I am really sorry & disappointed that you have felt the need to give us a 1* review. Keen to rectify where we may have gone wrong could you please contact myself Antonia.askew@goldfinchestateagents.co.uk I have researched our data base & spoken …See more
5/5
FacebookJust sold my dads house and throughout Goldfinch gave been excellent. The house actually sold for more than it was valued at. A big thank you to Karen for all her help
Pleased we could help you Karen, thank you for your kind words I shall ensure they are passed on to the team. Angela 😀
5/5
FacebookMe and my husband previously had our house on the market with another agent for a long period of time with not one viewing! We then put it on the market with goldfinch and sold our house in no time after only 2 viewings!! The staff are very professional and always keep you updated! If you are looking for a mortgage advisor then mark finch is your guy! With my husband being self employed it made getting a mortgage rather complicated however mark made it easy for us doing all of the hard work! Thanks again :) TEAM GOLDFINCH!!
Wow thank you so much for your kind words! Was a pleasure to help you x
5/5
FacebookI find there service fantastic, the staff are very professional and deal with everything u ask them to. I rented a property from them. They came to my house took pictures presented with a beautiful folder that had all the approiate details. I was emailed up to date properties that came on the market and kept in the loop all the way about everything. Best estate agents I have ever used and would certainly not hesitate to reccomend there services.. Xxx
Thank you very much Darren : 'twas a pleasure x
5/5
FacebookWe have just sold our first home through Goldfinch. The service we received was excellent and all the staff are friendly and helpful. My wife and I noticed their picture quality were miles ahead of the other estate agents, which was our main reason for choosing them in the first place. They certainly didn't disappoint, the quality of the pictures they took of our property were excellent and looked so professional. All in all a great all round service.
Wow : thank you so much for your kind words. They really are appreciated & was a pleasure to help you. I shall ensure your gratitude is passed on to our teams. Thanks again. Angela Sales Manager
5/5
GoogleThe staff at Goldfinch are amazing, The owner Mark is a real people person and always happy to help his clients out.
Thank you for your comments David
5/5
GoogleOur experience with goldfinch estate agents was second to none. Stephen helped me with the purchase of our new family home. Everything has been dealt with speed and efficiency. Communication through the process was amazing (even on evenings when everyone else was closed) I would not hesitate to recommend Goldfinch to anyone looking to purchase their next home.
5/5
FacebookI’d like to say a very big thank you to the goldfinch team, especially Chloe for helping me and Daniel buy our very first home! Such lovely girls and so supportive through the hole thing I couldn’t be happier! 100% recommend goldfinch if you are looking at buying! Thank you so much girls! All the best!�
5/5
GoogleMy brother and I had to sell our late parents' house in South Shields. We both now live hundreds of miles away and needed an estate agent who could act remotely and communicate promptly and efficiently. Goldfinch's performance was excellent throughout. I was delighted with the service they provided. In these Covid times, it was a welcome relief to deal with an organisation which did not plead Covid as an excuse, answered the phone promptly, who responded to emails almost immediately and who dealt with queries and took requested actions promptly. If I were to be selling another property in South Tyneside, I would definitely use them again. It is a pity they do no have an office near me!!
5/5
GoogleWell, what an experience that was! I won't go into all the reasons why we ended up with a property 350 miles away and an impossible set of obstacles to face. What I do remember was doing the best thing I knew how - pray! Then I remember that first long conversation with Bernie at Goldfinch Estate Agents when she restored my faith in the property sales profession with sound advice and a friendly ear. It was clear she just wanted to help. Fast forward to April this year when Norah said they'd been discussing the best way to help, and yes, they could find a way to sell the property to someone who wanted it as it was, and achieve more of my ideal outcomes than I thought was possible. Norah managed the process from the new office in Hebburn - what perfect timing that was - picking up the phone every time I called; always doing what was needed to move the process forward. I've only bought & sold half a dozen or so properties in my time, but this Divinely-appointed experience was the most professional, personable and yes, even pleasant - of them all. My deep thanks and appreciation to everyone at Goldfinch - definitely much more than an estate agent.
5/5
GoogleI walked into Goldfinch estate agents in hebburn. I was introduced to Kath Marshal and Jessica Loftus. My partner Jacqie had just passed away 2 weeks ago, and because our home was in her name I was told I had to move out by karbon Homes. On my way home from work, I walked past a place called Goldfinch Estate Agents where they worked. I had little hope and I did not know how to go about finding somewhere and all the details I needed. However, ......they sat me down and took my details. Not only were they diligent, committed and showed a great deal of empathy. I was taken aback by the effort and personal diligence that they showed me. I told them I would like a place by the seaside because that where me and Jackie's fondest memories are. Within a few weeks they cut so much red tape I thought it was Christmas. Now they have found me a beautiful place in South shields by the seaside where me and my Jacqie loved. No words can replace my loss but the happiness of the commitment they showed me really really lifted my spirits to a level I thought I could never reach again. I also want to say thank you to the director of goldfinch estates Angela Todd for even taking the time to show me the property and assisting in getting this all done so fast. Now the only problem I have......is making sure i can pack eeverything in time to move into another part of my life that goldfinch have given me back. There are many estate agents on this road in Hebburn, but I stand proud, holding goldfinch's flag. P.s To all who are in a similar situation, just hold on, let them do their job, they're good. Brian Hall.
5/5
FacebookExtremely helpful during the sale of my house, couldn't do enough, always in contact. Special thanks to Chloe, Jan and Catherine.
Ah thank you for your kind words, a lovely way to end the year. I shall ensure the teams see this. Happy New Year ~ Angela
5/5
FacebookHighly recommend, been lovely ppl here at goldfinch thank yous all 👌 xx big thanks to Taylor xx
Such lovely words, thank you Tina. I shall ensure they are passed on to the team. Best wishes.Angela Taylor Broughton
5/5
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5/5
GoogleBuying / selling your home, getting the right mortgage, re-mortgaging, getting the best deals on insurances, it's a pain! Mark and his team take care of that pain. Superb customer care, straight-talking, sound advice from people who listen and do what is best for you. Why would you want to go anywhere else?
5/5
GoogleI have used Goldfinch Estate Agents many times and Antonia and her team in Boldon have always gone the extra mile to give an amazing service. Mark Finch has a great business model which means happy staff happy customers. I recommend them 100%
5/5
GoogleIf you want you're house to sell fast use Goldfinch!! I've sold 2 properties now over the years and both within 3 weeks. You will have a dedicated professional team working for you and will always be there to answer any concerns even when Things get bumpy!!. Will not hesitate to recommend or use Goldfinch again in the future. WELL DONE!
Thank you SO MUCH Ryan, not only for the kind words but also you repeat business. Very much appreciated. Best wishes Angela, Sales Director.
5/5
FacebookI would like to thank Karen for all her help and getting job done on 186 beaconside
Thank you so much for the lovely words, we shall ensure that they are passed over to Karen. Thanks again for taking time out of your busy schedule to show gratitude. Much appreciated!
5/5
GoogleMy previous experiences with selling my home with estate agents had not been good. With Goldfinch I have had a brilliant experience and have sold my house within three months, beating my expectations. Excellent customer care especially from Kathryn whom was helpful, polite and patient throughout the sale. I would recommend Goldfinch to anyone and wouldn't hesitate to use them again.
Thank you so much for your review paul.
5/5
GoogleThe best estate agents by a country mile, i have nothing but praise for the team and there efforts. Thank you Very much for all your hard work
5/5
FacebookJust completed our very first sale of a property. Service was excellent couldn't have asked for better. Nothing ever to much hassle. Step by step guidance all the way never left without not knowing what was happening. Much appreciated, and thanks for all your time and help. Would recommend to anyone looking to buy or sell. Thanks Goldfinch x
Ahhh thank you Natalie, such lovely words to hear. Will make sure the team know about it. Good luck with your onward plans! Angela
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