Every review we hold for the South Shields office, from every platform, shown as written. First names only.
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5/5
FacebookToday I collected the keys to my first property through Goldfinch! The experience has been made brilliant by the support of the Goldfinch team, in particular the service I have received from Kathryn has been absolutely amazing. Being a first time buyer I had a lot of questions throughout the process but Kathryn made everything seem so easy! She was always contactable and only ever a phone call away and nothing was ever a bother! I would highly recommend buying/ seller through goldfinch. Thank you so much for all of your help! π
Alex Β· 20 February 2021
Agent replied
Thanks so much for your lovely words Alex. And thanks for the gifts too! Itβs been a pleasure assisting you in your purchase. Best of luck in your new home !
- The Goldies x x
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5/5
FacebookHaving just completed on our sale with Goldfinch I'd be extremely eager to recommend this Estate Agent to others.
From start to finish all of the staff were extremely attentive to our sale and our needs.
Communication was excellent throughout, and we felt like there was no loss in momentum from initial enquiry right through to completion day.
Particular thanks to Kathryn Duff who, especially in the closing weeks, worked extremely hard to ensure the sale was closed and completed.
Thank you to all the staff we encountered both face to face and on the phone.
We would not hesitate to use your services again in future.
Si Β· 1 April 2019
Agent replied
Ah thank you so much for such kind words. I shall ensure they are passed to Kathryn Duff and her team.
Thanks for choosing Goldfinch & pleased we were able to help you with your house move goals. π
Angela
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5/5
FacebookThis is the Third time I have used Goldfinch Estate Agents, and honestly would not go anywhere else, Fantastic service from everyone associated with the business.
This Sale wasn't as easy and as straightforward, due to very poor Solicitors (not associated with Goldfinch), however Chloe who overseen my Sale from beginning to end was Outstanding, her knowledge and determination got everything completed. Always available to help with any query or problem and went that extra mile.
Can't Thank Angela, and her team enough, especially Chloe.
Well done Goldfinch.
Diane Β· 23 November 2018
Agent replied
Thank you so much for the lovely kind words.
It was a challenging sale but we got you there eventually. β¦See more
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5/5
FacebookA big thank you to goldfinch for all there help with the purchase of mine and my boyfriends first property. A massive thank you to Kathryn from boldon Asda office who has been there every step of the way. We have been through a horrific journey but Kathryn kept us updated the whole way and I honestly believe we would not have done it without her. The money I have paid my solicitor should of gone to her because she has done more than anyone, she really did go above and beyond. Goldfinch should be honoured to have Kathryn working for them and I will definitely look forward to working with them in the future if we decide to move. Thank you again Kathryn for everything you have done.
Alex Β· 13 April 2018
Agent replied
Wow! Thank you Alex this is so warming to read, she really is a super star! βοΈ We are so pleased you are finally there & we wish you the best of luck in the future π π‘
Thanks again for the lovely words! Antonia Sales & Lettings Manager
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5/5
FacebookI recently bought a house of Goldfinch (4 days before Christmas) everything from start to finish was very professional, you could tell they were working with their buyer and myself to help the sale go through. Constant communication above and beyond what I expected. Danielle at Boldon was fantastic as were all the staff in both branches. I would also highly recommend Stephen the financial adviser who is brilliant at what he does! I am now in my forever home but would highly recommend your services to others.
Amy Β· 31 December 2017
Agent replied
Wow what a lovely way to end the year! Thank you so much Amy for your kind words : I shall make sure the teams are aware.
Happy New Year & Happy New House πΎπ π‘
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5/5
FacebookIβve used Goldfinch Financial Services for my last two house moves. Stephen was fantastic in helping to make sure the moves went smoothly with fantastic advice and finding the best financial products for us. He is always happy to help and responds so quickly to any queries, making sure that everything you need is in place swiftly. It has made the whole process so much easier and I would recommend their services to anyone considering moving. Thank you once again!
Kay Β· 19 December 2017
Agent replied
Wow Kay such lovely kind words, thank you. I shall pass these on to Stephen. Thanks again. Angela xx
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5/5
FacebookWe received an excellent all round service from Goldfinch, we had been recommended them, the photographs of our house were very professional and we were front page of their monthly brochure, however the house had been snapped up in the first week and eventually had to go to sealed bids, which Karen at Goldfinch dealt with brilliantly. There were complications with the purchase however Karen kept it moving and I miss her daily calls ! Would I recommend Goldfinch ? Hell yeah !
Kim Β· 18 June 2016
Agent replied
Thank you so much for your kind words! I will make sure they are passed on to Karen and the rest of the team. So pleased you were happy with the service, it sure was an exciting experience from start to finish! Well Done Team! Thanks again Kim! Antonia Manager
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5/5
GoogleWe purchased our first home through Goldfinch and had nothing but issue after issue with the legal bit's but Kyle was absolutely brilliant and can't thank him enough for everything he's done to help. I would recommend the team at Goldfinch to anyone thinking of buying or selling. 10/10
Matt Β· 31 March 2023
Agent replied
Thanks so much for the kind words, we hope you have settled in well and will pass your comments over to Kyle. Thanks Again, Angela
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5/5
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Wendy Β· 16 January 2023
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5/5
FacebookYou can put your trust in and rely completely on these genuinely pleasant, pro-active and helpful girls as they work tirelessly to sell your house. Simply brilliant, donβt go anywhere else, you wonβt get the service you get from the Goldies. Extra special thanks to Berni and Kerry who are both absolutely amazing, Iβll miss youβs!! xx
Lorraine Β· 12 July 2019
Agent replied
Wow! Thank you so much for your incredible words Lorraine! These really mean a lot to myself & our team. I am genuinely blown away by your kind words & will ensure these are passed on to the teams. We will certainly miss you too! Good Luck & Best Wishes in your new home. Antonia Sales & Lettings Manager xx
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5/5
GoogleThe financial advisor Andrew was professional and efficient in dealing with our mortgage case. His advise was positive and honest. He helped us to buy a house in a price range beyond our expectations. I would recommend him wholeheartedly and would ask for help again when needed. Thank you!
K Β· 22 April 2021
Agent replied
Thank you so much for your kinds comments.
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5/5
FacebookI can't recommend Goldfinch enough, I rented through them for over four years and from the off it was an excellent experience. Any issues were dealt with in a timely manner. Everyone I've liaised with over the years have been friendly and professional.
The contractors used were friendly and completed the work quickly. I'll miss chatting about Northern League footy with Danny whilst he serviced the boiler :-)
Thank you for everything Lisa and the team, good luck for the future
Gary Β· 18 May 2021
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5/5
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Peter Β· 20 February 2021
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5/5
FacebookCouldn't recommend Goldfinch enough. After changing estate agents after a year, we had more viewings in a week than we had for the full year. Brilliant customer service, very helpful, supportive and knowledgeable and an exception team. Thank you to Kathryn and all the wonderful Goldfinch team.
Kerry Β· 27 October 2020
Agent replied
Thank you so much for your kind words! It was our pleasure to help you with your move! I hope you are all settled in your new home! π‘ Kathryn.
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5/5
GoogleMy wife and I have used Goldfinch Estates for 4 years for our mortgages. Due to their honest and true information we did not hesitate when we wanted to sell our property. Goldfinch are now dealing with the sale of our property. Mark and his team work none stop for their customers.
Janice Β· 28 October 2016
Agent replied
Thank you Andy and Janice.
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5/5
GoogleAbsolutely fantastic customer service .. Unfortunately the sale of our house never went through but it was no fault of Goldfinch. I have spoken to many estate agents in the last few months and I can say that Goldfinch are miles ahead of everyone else and when the time comes to sell our house we will defiantly be using these guys. A special thank you to Bernie- Karen and all the staff for being so professional. Keep up the good work !!
Jay Β· 28 October 2018
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5/5
GoogleWe have recently just bought our first home with goldfinch and Bernie was absolutely brilliant throughout the whole process, she certainly helped us through the stressful parts that come with getting onto the property ladder! Thank you for getting us our dream home
Callum Β· 22 April 2020
Agent replied
Thank you so much for your lovely kind words Callum, I shall make sure they are passed on to Bernie and the team. Hope you've settled in to your new home :) Best Wishes Angela, Sales Director.
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5/5
FacebookWhat a great team at Goldfinch! Thanks to everyone involved in moving us in, its now feeling like home! Special thanks to Lisa and Antonia for a smooth move in last week, it was very much appreciated! What a brilliant service, thank you guys!:)
Kevin Β· 23 July 2019
Agent replied
Aw Kevin! Thank you so much for your kind words! It really means a lot :) Hope you are all settled and enjoying your new property - Antonia
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5/5
GoogleUsed Goldfinch to sell a property, I was always kept well informed of the viewings/sale etc. and the original sale package was excellent (showed nearby schools, transport, and other amenities in the area) I found the staff to be very friendly and helpful. Even after the sale was complete I had a query about another matter which they were more than happy to sort out for me. I was very satisfied with the service I received and would happily recommend Goldfinch Estate Agents.
Malcolm Β· 22 April 2022
Agent replied
Thanks so much for these lovely kind words Malcolm. It was a pleasure to be able to help you & shall pass this over to the teams. Thanks Again. Angela
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5/5
FacebookIf your needing any mortgage advice Mark is absolutely amazing and can't thank him enough for helping us! Really fantastic at his job and really genuinely a lovely guy. Thanks again Goldfinch, I will be speaking highly of you to anyone needing an estate agent.
Hayley Β· 8 March 2018
Agent replied
Ah thatβs lovely to hear Hayley I shall ensure Mark & the team see this. Thank you and good luck X
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5/5
GoogleI have hadthe pleasure of using this estate agents on two occasions both time have had a great experience. Catherine the person we dealt with was great and always on hand to let us know where we were at. She took the stress out of it all. I couldn't recommend this estate agent highly enough. Thank you to Catherine and all the team
Joe Β· 22 April 2022
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5/5
FacebookChris Crypto is hardworking and honest! You have to trust your agent not to oversell you. Chris is someone you can absolutely trust!! He will work hard to get you the best coverage on Forex Binary Investment. I trust him so much, he helped me to earn $8000 within a week I will be referring all my Friends to him.
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Viedad Β· 31 January 2021
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5/5
FacebookHi
Would like to say a massive thank you to Karen Susan and staff at Goldfinch on selling my late mams house.Very efficient helpful and friendly staff. Service was excellent would recommend to all my friends.
Thanks
Lynn Susan and Helen
Lynn Β· 23 June 2017
Agent replied
Thank you so much Lynn. Was a pleasure to help you. I shall pass your kind comments on to the team. Xx
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5/5
GoogleHad a brilliant experience with Goldfinch over the past 3 years during the purchase of our current house and the recent sale of my flat. Kathryn has been so helpful and patient throughout and I can't recommend them enough.
Victoria Β· 28 October 2016
Agent replied
Thank you so much for your kind words Victoria.
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