Every review we hold for the South Ribble office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAvoid. Fail with simple things like calling back when promised. Ignore or dont respond to messages and I'm still £500 out of pocket.
Neil · 23 October 2023
Agent replied · 22 October 2024
We are sorry you felt this way and left this review. As you know, we were reliant on the input of a third party to resolve the issue you had raised, however it was all resolved as quickly as we could at the time.
★★★★★ 5/5
FacebookWe recently sold our house with Roberts and Co Estate Agents. From start to finish the service was excellent. Professional, friendly staff and great communication throughout the whole process.
John · 5 April 2023
Agent replied · 22 February 2025
Thank you so much, we really appreciate the review. Thank you for using Roberts & Co 💙🧡
★★★★★ 5/5
GoogleGreat to deal with, friendly and helpful. Best estate agent I have dealt with (and there's been a lot!).
Paula · 23 October 2023
Agent replied · 22 October 2024
Thanks for saying, we like to think we're the best too!
★★★★★ 5/5
GoogleGreat service. I felt confident all the way through the sale that the team was on the ball.
Martin · 23 October 2023
Agent replied · 22 October 2024
Lovely words - thank you so much Martin!
★★★★★ 5/5
FacebookAbsolutely Fantastic, the pictures and video were brilliant. They also gave me the highest valuation with the lowest fees of the 4 estate agents I had to value my house. Great communication and really friendly service.
Carl · 18 October 2021
Agent replied · 22 February 2025
Thank you so much for taking the time to review and for choosing Roberts & Co. It was a pleasure to work with you to sell your beautiful home 🏡💙🧡
★★★★★ 5/5
FacebookHighly recommend Will and his team, very professional and reliable. Will is very personable and efficient. Wouldn’t use another mortgage advisor. Thanks for all you’ve done for me � �����
Rachel · 8 November 2017
★★★★★ 5/5
FacebookHighly recommend Will and his team, very professional and reliable. Will is very personable and efficient. Wouldn’t use another mortgage advisor. Thanks for all you’ve done for me � �����
Rachel · 8 November 2017
★★★★★ 5/5
GoogleExcellent service from start to finish, would not hesitate to recommend Roberts & Co.
Karen · 27 November 2023
Agent replied · 22 October 2024
Thank you for your kind words. It was a pleasure working with you.
★★★★★ 5/5
FacebookFantastic, professional and responsive service provided by Sharon and Taylor in the Lostock Hall branch throughout the marketing and sale of my property. Thoroughly recommend Roberts & Co to sell your property rather using larger high street estate agents.
Brett · 29 November 2019
Agent replied · 22 February 2025
Thank you Brett for your kind review. We are thrilled to hear you were pleased with the service you received. :)
★★★★★ 5/5
FacebookThankyou so much to Will and the Team for making buying our first house so easy. Our mortgage was offered within less than 4 weeks. Would recommend to anyone! Thanks again! Al & Leah
Leah · 11 November 2019
Agent replied · 22 February 2025
Thank you Leah for your lovely feedback, it is much appreciated. 😀
★★★★★ 5/5
FacebookWe just got a new mortgage deal with the help from Will, everything explained well and kept informed through out great advice all ran smoothly would definitely recommend Roberts & Co Thanks 😉 👍
Lee · 18 February 2019
Agent replied · 22 February 2025
Thank you for the taking the time to share your great experience, we take great pride in our service truly appreciate the positive feedback. We look forward to seeing you again in the near future!!!
★★★★★ 5/5
GoogleGood at remembering everything I told them about my property and passing it on to the buyers. Good photos and marketing material. Proactive at chasing the buyer and trying to get the sale process completed
Malcolm · 27 November 2023
★★★★★ 5/5
GoogleRoberts have just handled a house sale for me, all went smooth and communication was very good. Thanks
Brian · 8 October 2024
★★★★★ 5/5
GoogleWent for lunch with my niece, superb food and friendly staff, reasonable prices too, hot chocolate was excellent 👍 will be in there again very soon.... INCORRECT SITE..THIS REVIEW IS FOR THE MIDGE PUBLIC HOUSE. …
Jean · 23 October 2023
★★★★★ 5/5
GoogleI was recommend to use Will at Roberts & Co for my mortgage and I’m glad I did.
The business is friendly and professional, and as an independent agent they have fantastic knowledge of the areas they work within.
I received a great mortgage product, excellent advise, swift communication and everything was dealt with quickly. I wouldn’t hesitate to recommend Roberts & Co.
Elizabeth · 24 October 2019
★★★★★ 5/5
FacebookWe saw Roberts & Co for mortgage advice and they have always been very professional, helpful and welcoming. Would definitely recommend & will also be going back in the future. Thank you
Stacey · 21 November 2018
Agent replied · 22 February 2025
Thank you so much For your fantastic review! We really appreciate it and it’s always a pleasure to work with you.
★★★★★ 5/5
FacebookWe have both bought and sold a property with Roberts and the team helped us through every step of the way. The photography and floor plan of the property definitely helped us secure a quick sale. Wouldn’t think to work with anyone else in the future
Oliver · 18 November 2022
★★★★★ 5/5
GoogleReally good estate agents. Always really helpful and provided the best support for the purchase of our first house.
Becky · 23 August 2024
★★★★★ 5/5
GoogleReally friendly team, made buying our first house easy. They kept us well informed.
Jareth · 23 August 2024
★★★★★ 5/5
GoogleReally informative landlords conference. Thanks for the invitation
Steven · 23 November 2024
★★★★★ 3/5
GoogleTerrible website to navigate.
Joanne · 17 October 2024
★★★★★ 5/5
FacebookExtremely helpful staff throughout the whole selling process would definitely recommend thanks for all of your help! 😊
Rachael · 3 January 2019
Agent replied · 22 February 2025
Thankyou for taking the time to write this recommendation. It was a pleasure to help sell your house, we'll see you soon!!!
★★★★★ 5/5
FacebookVery friendly agents at Lostock Hall branch. Kept me well informed on all different aspects of selling a home. Nothing was too much trouble. Would and have highly recommend this Estate Agent.
Susan · 11 November 2022
★★★★★ 5/5
GoogleThis is everything that an estate agent should be. Very supportive throughout my three year spell, as they were quick to fix or resolve issues. Very flexible with visits for inspections and also very understanding. Highly recommended!
Uzo · 24 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.