Roberts & Co Estate Agents reviews

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (10/5!) Outstanding experience with Robert & Co! The whole process of selling our house was incredibly smooth and stress-free. The team was highly efficient, proactive, and always communicative. Someone was always available to take our calls, and if I ever left a message, they responded within the hour, truly impressive! These days, many agents seem understaffed and slow to respond, but Robert & Co were the complete opposite. Their office staff were amazing, professional, and genuinely cared about keeping things moving. I would honestly give them 10 out of 5 stars if I could. A fantastic experience from start to finish, don’t hesitate to use them, you won’t be disappointed! Chaya Reddy.

Chaya · 10 November 2025

★★★★★ 5/5

Google

This was our first move and the team have made it very easy. From the first viewing, to then dealing with the paperwork, we weren’t bombarding, Verity made it very easy to understand what was needed from us. Every time we have called or emailed with another question, we have been swiftly answered! I can’t fault how helpful Verity has been with and how quick the process was completed. It made something somewhat stressful a whole lot less of an issue!

Georgina · 18 August 2025

★★★★★ 5/5

Google

As a portfolio landlord living out of town with multiple properties, I’ve worked with a number of agents over the years, and I can confidently say that Chloe Morgan stands out for all the right reasons. Chloe has been instrumental in managing my properties efficiently, from finding quality tenants quickly to ensuring that all compliance and maintenance matters are handled with minimal hassle on my part. Communication is always prompt and clear, and she has a genuine understanding of what landlords need: reliability, transparency, and results. Her attention to detail and commitment to getting things right the first time have made a real difference in the day-to-day running of my portfolio. Whether it’s navigating renewals, resolving issues, or keeping up with market changes, Chloe handles everything with confidence and competence. I highly recommend Chloe to any landlord looking for a dedicated, knowledgeable, and dependable letting professional. She's a real asset to Roberts and Co.

Rakesh · 9 August 2025

★★★★★ 1/5

Google

Bad experience, abrupt and not understanding. Zol is great, but some of the office staff are just rude. Deciding on whether to make an offer is a big decision. Our response was " are you making an offer or not?" We had deliberated for all of 30 seconds. I get your busy and not everyone viewing your properties are going to be customers, but we'll never be when we/if we sell.

Chris · 17 October 2025

★★★★★ 5/5

Facebook

I have recently sold my home and purchased my new family home via Robert’s and Co. The service has been seamless and whilst it has been a lengthy process in me finding my new home, I have now moved in earlier this week. Many thanks to Julie and her team. I also found that every time I phoned up the office, there was always someone to answer the phone and this was really valuable as many estate agents don’t answer their phones! Thanks again for a great service x

Jayne · 3 April 2025

★★★★★ 4/5

Google

Verity helped me understand the lettings process as I’m looking to start a portfolio in the Preston and surrounding areas. She was thorough and clear and didn’t waste any time with jargon and nonsense, really appreciated her help. Definitely given me confidence to start the process, so thank you to Verity!

Will · 1 September 2025

★★★★★ 5/5

Facebook

We bought our first house with Roberts & Co and had a fantastic experience, so when it was time to move on there was no one else we wanted to sell with. The whole team were friendly, knowledgeable, supportive and communicative throughout each step. We fell in love with a property that was also up with Roberts & Co (bonus) and they were able to recommend a fantastic Solicitor and Surveyor which made life so much easier. A big thank you to Mandy, Taylor and Sharon for putting up with us again, you make the whole process easy. I don't think we would have gotten there if we went with anyone else. We have found our forever home now but if circumstances change, we'll be in touch. 100% recommend!

Leanne · 6 July 2024

★★★★★ 5/5

Google

We are very pleased with the very efficient, professional and friendly service provided by Roberts & Co Estate Agents with the recent sale of our property in Penwortham. We would highly recommend Roberts and would like to thank Amy and the team for their efforts, well done !

Neil · 18 August 2025

★★★★★ 5/5

Google

This is one of the best letting agencies I have had the pleasure of working with, everything was so seamless. Chloe Morgan and Verity were so very helpful, the best agents anyone would be lucky to get. House hunting process can be very difficult but with them I was well supported and helped every step of the way. I truly had a good experience with them and if given the opportunity I would choose them again and again to find my next home.

Ehi · 1 August 2025

★★★★★ 5/5

Google

I sold my old house and purchased my new house through these guys. I have to say I found them to be a class act to deal with. I tried to sell my house just before Covid and the chain kept falling through due to the pandemic. I dealt with some other estate agents during this time and they are not a patch on Robert’s and Co. I thought their photographer was excellent and he did a good job on making my house look great in the pics. They also do a 360 tour which I think is a USP. Very useful in my purchase as well. The ladies in the office are all excellent and very helpful. I particularly liked the Manager Sharon and the owner Emma. Emma gave good grounded advice right from the valuation and I thought her comments were fair. I wouldn’t hesitate to recommend them for a sale or purchase and would use them again. They are a new era in estate agent class. It’s not coincidence they get the best houses in the areas on their books.

Maria · 10 November 2025

★★★★★ 5/5

Google

As it was my first time selling a house, I was completely prepared for a stressful adventure as that is what I had been told selling a house was all about. I walked into Roberts & Co. and I was met with friendly helpful faces that made everything as easy as possible. They kept me up to date all the way along, dealt with all viewing and explained what was happening along the way - I would be very happy to recommend Roberts & Co. and thank every one of the Team that was involved.. Brilliant Service !!

Kirsty · 10 November 2025

★★★★★ 5/5

Google

I bought from Roberts and Co 8 years ago and they were amazing then so they were the only choice when selling (and finding my new property!) From the initial valuation, the team were welcoming and lovely, really down to earth. The marketing was amazing, the photographs and accompanying video were truly stunning! Every step of the (sometimes stressful) process was explained clearly and communication was outstanding. Thank you from the bottom of my heart 💜✨

Miss · 10 December 2025

★★★★★ 5/5

Google

We've been renting a house through them for 4 years now, first house for 3 years and second one we've just complete our first year... We have always been in a managed property, never had any major issues and if anything has cropped up, it's always been dealt with promptly. Today we had our 6 monthly review, which was really friendly and efficient, also having a bit of a chat and update, which was nice. Thank you for all your support.

Andrew · 23 October 2025

★★★★★ 5/5

Google

I have to recommend the team at the Penwortham branch. From start to finish we had total peace of mind during the sale of our house .Communication was excellent, everything explained so clearly and efficiently throughout the process. As well as being brilliant at what they do, Julie and the team are really lovely and very easy to talk to. Sell your home with Roberts & Co, you won't be disappointed. Thank you all so much, Maura & Sandra

Maura · 23 October 2023

★★★★★ 5/5

Google

Very polite and kind ladies.. A big shout out to Julie for helping throughout the process. Will for sure recommend to everyone!!

Syeda · 26 December 2025

★★★★★ 5/5

Google

After carefully reviewing all letting agents in the area we chose Roberts & Co for fully manage our portfolio. Our experiance with the letting team was very positive. Chloe and Verity are highly proffesional, commited and very responsive. We feel our properties are managed in good, trustworthy hands with local knowledge of the market and service providers. Communication is very good and clear and all the tasks are performed as expected.

Yotam · 17 October 2025

★★★★★ 5/5

Google

We have now sold three properties in the Walton-le-Dale and Bamber Bridge area through Roberts, and I wouldn't use anyone else. They have been brilliant throughout each of the sales. I particularly appreciated the regular communication and proactive approach that Sharon and her team employ at each stage of the process. House moves can sometimes be stressful, but the Lostock Hall team were with us every step of the way and their support and local expertise were second to none. Recommend Roberts thoroughly.

Lee · 23 October 2022

★★★★★ 5/5

Facebook

We have now sold three properties in the Walton-le-Dale and Bamber Bridge area through Roberts, and I wouldn't use anyone else. They have been brilliant throughout each of the sales. I particularly appreciated the regular communication and proactive approach that Sharon and her team employ at each stage of the process. House moves can sometimes be stressful, but the Lostock Hall team were with us every step of the way and their support and local expertise were second to none. Recommend Roberts thoroughly.

Lee · 29 August 2022

★★★★★ 5/5

Facebook

We sold our house through Roberts & Co within such a short space of time. The estate agents and especially Julie who dealt with our sale was amazing, very helpful, friendly and all round perfect at what you would expect from an estate agent! we highly reccomend them! We also had our mortgage sorted through Will who was also fantastic! 👌 thanks again Rebecca & Jamie Yates.

Bekki · 7 July 2023

★★★★★ 5/5

Google

We bought our first house with Roberts & Co and had a fantastic experience, so when it was time to move on there was no one else we wanted to sell with. The whole team were friendly, knowledgeable, supportive and communicative throughout each step. We fell in love with a property that was also up with Roberts & Co (bonus) and they were able to recommend a fantastic Solicitor and Surveyor which made life so much easier. A big thank you to Mandy, Taylor and Sharon for putting up with us again, you make the whole process easy. I don't think we would have gotten there if we went with anyone else. We have found our forever home now but if circumstances change, we'll be in touch. 100% recommend!

Leanne · 24 July 2024

★★★★★ 5/5

Facebook

We purchased a property through Robert’s & co and moved in last week. Even from the viewing stage they were the best agents when it came to details with decent paper packs to read through. After we decided to make an offer and purchase the property they checked in every week and kept us up to date with everything. A special thankyou to Julie who handled our deal, so easy to talk to and was on the case all the time. The only mistake we made was not selling our house with Robert’s & co! Jonny and Hayley

Jonny · 27 February 2025

★★★★★ 5/5

Google

I can’t praise this business enough .. over my years of using many different letting agencies this one wins hands down .. I would highly recommend them … they go up and beyond .. I’ve been with them now many years, and life is much easier having Roberts &Co on board.. thanks to every single one of the staff 🌸 …

Michelle · 25 August 2025

★★★★★ 5/5

Google

Will and the team have been great from start to finish, Will gave us his honest thoughts and opinions and never wanted to rush anything. he always found a solution when we had a bump in the road and once we were in the all clear to go ahead with our mortgage application he would not stop giving his continuous support and advice. The rest of the team Julie, Sharon and Mandy were fantastic through the buying process and made it smooth as possible. We never had to chase for updates as they already provided them before we got the chance to pick up our phones. Everyone has commented on how fast our buying process was and this couldn’t be achieved without Robert’s and Co. 10/10

Assad · 26 March 2024

★★★★★ 5/5

Google

Thank you from the bottom of my heart for everything, your involvement was super important to me, and your dedication and professionalism made everything much easier! The process was fast! A dream come true! Thank you from the bottom of my heart for everything! I highly recommend you!

Victorita · 10 December 2025