Trusted Agent profile · South Ribble

Bridgfords Bamber Bridge Sales reviews in South Ribble

2.5

★★★★★

561 reviews across 2 platforms

204 Station Road Bamber Bridge, Preston, PR5 6TQ, South Ribble, PR5 6TQ

Bridgfords's office in South Ribble, at 204 Station Road Bamber Bridge, is rated 2.5 out of 5 across 561 reviews on two platforms, including 92 Google reviews rated 4.7.

Google logo

4.7 / 5

92

Reviews on Google

This office

Trustpilot logo

469

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the South Ribble office, from every platform, shown as written. First names only.

1/5

Trustpilot

Do not trust them, they will rob you blind

Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!

Natalie · 26 January 2024

1/5

Trustpilot

Zero engagement for deposit return

My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.

Katherine · 26 January 2024

5/5

Trustpilot

We highly recommend Bridgfords

We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.

Mr · 23 January 2024

5/5

Trustpilot

Great company to deal with very…

Great company to deal with very professional couldn't help me enough would definitely recommend.

Mrs · 15 April 2026

5/5

Google

James was really helpful & friendly. Made the whole process stress free for me & was very informative. Really appreciate it :)PositiveResponsiveness, Professionalism

Toni · 24 October 2021

Agent replied · 23 October 2024

Hi Toni, thank so much for your glowing 5* review and you're very welcome! We really appreciate it! Best wishes Graham @ Customer Relations

5/5

Trustpilot

Bridgfords Denton team was extremely…

Bridgfords Denton team! 5*Denton branch team was extremely helpful, professional and pleasure to dealing with. They helped me to make my move to a new property within a couple of weeks and supported me throughout, including communication with all the suppliers. Megan was absolutely brilliant, she showed great support and care, professional approach in a timely manner. I would highly recommend.

Oleksandra · 5 February 2020

5/5

Google

Very happy with Gabrielle. I always seem to ring about something and Gabrielle is always there to help and I'm never left without an answer! Thank you very much!

Katie · 25 October 2019

Agent replied · 23 October 2024

Thank you for the great 5* review. Best wishes, Lucy

5/5

Google

The house we were selling hadn't gone anywhere with the local estate agent we were with, so we switched to Brigfords. They were extremely effective at finding us a buyer. They have a positive 'can do' attitude that meant that they kept at it until they found us a buyer and then did everything they could to keep the chain together despite the usual nonsense from the solicitors along the way. While its true that they may seem expensive, their list price is negotiable and paying a bit more for the agent was better for us than simply not selling at all. I have no hesitation in recommending their services to anyone selling a house.

Simon · 25 October 2017

Agent replied · 23 October 2024

Hi Simon, Thank you for the great recommendation and review! The Bridgfords team in Bamber-Bridge are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. Kind Regards.

5/5

Trustpilot

A lady named Lisa (Bamber Bridge…

A lady named Lisa (Bamber Bridge Branch) could not have been more helpful going that extra mile to help us look for a rental property for our parents. Thank you Lisa. I hope she gets the recognition she deserves.

Dawn · 20 May 2023

5/5

Trustpilot

Shout out to Ruari

I dealt with Ruari, who by the way gave the most incredible experience. He went above and beyond to help assist me with my needs. 10/10Im writing this review as the kid deserves the acknowledgment!

Leigha · 6 September 2023

1/5

Trustpilot

A one star rating is too good for this…

A one star rating is too good for this business! Completely inept from the agent to their so-called professional mortgage broker. Allowed seller's solicitor to harass and bully me and also bombarded me with messages whilst at work but didn't answer calls when I tried to contact them. I am now out of pocket as seller has withdrawn the property even though it still shows for sale.

Jane · 1 August 2024

5/5

Trustpilot

Thank you Bridgfords didsbury for all…

Thank you Bridgfords didsbury for all your help. I am very exited to move into my new home :)

Chris · 10 February 2026

1/5

Trustpilot

Confusing marketing

There's a For Sale sign been up on a house we've passed a few times over the past 2 weeks but can't find it on their website or Rightmove. I rang one of the branches to be told, indignantly, I'd rang the wrong office. I pointed out that there is no local office and as this one is relatively close by, I thought I'd try them. He said he had 'no idea' but he'd look. Terrible telephone manner, told him I'd look myself. Tried another office and was told it's not being marketed yet as the owner has been choosing the photos. Fair enough but I asked why the sign was up and was told because it's for sale. Very confusing. Sort yourselves out Bridgfords. Glad you aren't selling our house!

Mrs · 23 October 2023

5/5

Google

We have just bought our house through them in Bamber Bridge and i would recommend them to anyone that i know, there is nothing to big or small of a problem that the lovely staff would not try to solve for you, they go to any lengths to get the house of your dreams for you so if you are looking to buy give them a try you will not be sorry. Mrs A Weyer

Ann · 25 October 2019

Agent replied · 23 October 2024

Thank you Ann for such a glowing 5* review! I will of course make sure your kind words are passed onward to our Bridgfords team in Bamber Bridge and would like to wish you the very best in your new dream home. Best wishes, Scott.

5/5

Google

I would 100% recommend Bridgfords Estate agents. They have made the process of buying and selling our home completely stress free. They have been a pleasure to work with and have offered a valuable and personal service. We bought our home for them six years ago and had a great experience. We have now sold our home through them. They could not have helped us anymore. Thank you so much for all your kind support.

Fern · 25 October 2019

Agent replied · 23 October 2024

Hi Fern, thank you for such a terrific 5* review. It's wonderful that you have had such a great, stress free experience with the team at Bridgfords. Best wishes, Tracey.

1/5

Trustpilot

Bridgford's Halifax

We used Bridgford's in Halifax to sell our property. My main concern with them was that they hardly ever answered the telephone and relied upon an answer machine. Add onto this the fact that on numerous occasions they didn't return our calls. They didn't manage to sell our property and we do wonder if prospective buyers calls weren't returned either.Secondly feedback from them on enquiries, market data and ongoing support and advice was non existent. Overall customer service was poor to say the least.

Andrew · 5 October 2023

1/5

Trustpilot

Well... AVOID LIKE A PLAGUE

Well, where do I start? I don't recommend this agency at all. All the agents are useless. Customer service, professionalism is lacking at Bridgfords. We rented a property back in 2022, that we had to leave because mould and MICE both h&s hazards weren't solved and reported to the council (with someone vulnerable in the property). The flat was very dirty when we move in and now they are trying to charge us for the cleaning. They painted the flat and now they are trying to get this from our deposit. ABSOLUTELY DISGUSTING. we have tried our best to solve these issues, but they have no decency. They always try to blame the landlord but I don't even think the landlord is aware at this point. please look for another agency and make yourself a favour.

MARIA · 3 October 2023

1/5

Trustpilot

Unanswered calls and emails

Unanswered calls and emails. Misleading and wrong information in terms of when a tenant was moving then constant attempts to ignore my instructions in order to extract more money. Terrible service avoid if you can.

Sam · 28 August 2025

1/5

Trustpilot

Appalling service and very…

Appalling service and very unprofessional letting services ,My wife and I signed up with Bridgeford (Withington office) to find a tenant for our BTL property and things went from bad to worst as we were constantly chasing them for update with progress with no response to our email and their phone was always diverted to an answering machine ,Eventually they found us a tenant and the tenant was moved in on 3rd of Aug but we had to wait until 13th of Aug to receive our rent after chasing them repeatedly plus we are still awaiting payment of DPS monies which we have signed up to our own DPS scheme to secure the holding deposit .After talking to tenants I also found out they had paid the deposit and first month rent at the end of July hoping to move in on 1st of Aug and they were very dissatisfied with Bridgfords handling their process of moving in on 1st of Aug as promised .We used their let -only service and Bridgeford should have released the rent and deposit monies upon letting the property promptly .In hindsight I should have checked their trust pilot review before employing their services .As a landlord I will not be recommending them to any of our friends and fellow landlords.

HomayoonMofarrah · 19 August 2023

1/5

Trustpilot

Total lack of communication

Total lack of communication. Not responding to emails or phone calls.

Holly · 21 March 2026

1/5

Trustpilot

Sadly I won’t go into details but had a…

Sadly I won’t go into details but had a truly awful 1 star experience with Louise sawyers,

Greg · 25 January 2026

1/5

Google

Tried renting a property with them. Struggled to get them on the phone and would forget to call us back. We applied for the property to be told it's landlord choice of tenants and would be told very soon. 3 days later we have only just found out after constant ringing and no replies to messages. They said they have tried to call us but no miss calls at all. Going somewhere else now

Charlotte · 25 October 2018

Agent replied · 23 October 2024

Hiya Charlotte, Thank you for taking the time to leave this feedback. I am sorry to see that you have been less than satisfied with the service you have received from Bridgefords. It is imperative that all of our Customers receive the highest level of communication at all times and I extend my deepest apologise if this has not been the case on this occasion. Please be assured that all feedback is taken extremely seriously and will be relayed to the team to ensure further training is implemented. Thank you again for taking the time to leave this review. Kind regards, Regan

4/5

Trustpilot

I would like to express my heartfelt…

I would like to express my heartfelt gratitude for the exceptional service and efficiency in handling the rental procedures for my new accommodation. I truly appreciate the efforts made by you and your team to ensure a smooth process, despite the complexities involved in my case. As a non-British citizen transitioning from being a student, I was very concerned that the rental process might be challenging and time-consuming. However, you went above and beyond to guide me through the necessary steps and paperwork, making the entire process seamless and stress-free. Once again, thank you for making this crucial transition in my life so smooth and hassle-free.

Mohan · 29 July 2023

1/5

Trustpilot

I was interested in a bungalow showing…

I was interested in a bungalow showing Bridgfords Northallerton Branch as the agents.Two weeks of daily phone calls brought the same recorded voice, "All our agents are busy, leave etc., etc.," which I did - NOTHING - No response of any kind.Send a detailed message on their query form, result- NOTHING.If I was a Seller, and not a Buyer, I would, after reading results on Trust Pilot, never,ever, use them.I am still interested in this bungalow, but, apart from going to the people directly, I can only wish them luck in EVER selling through Bridgfords, unless this is already sold, and they are "too busy" to mark this property as so!Very disappointed, as I registered with them and still never heard anything.The saga continues.....

Christine · 7 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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