Bridgfords Bamber Bridge Sales reviews in South Ribble

★★★★★ 1/5

Google

Unfortunately for me ,I live next door to one of their rental properties.The owner stipulated no dogs,no smoking and only professionals.The tenants not only have two dangerous dogs which spend most of the time indoors,they smoke cannabis for up to 12 hours per day.This resulting in me having to vacate my home. I have been threatened and harassed by these tenants .Why? Because I decided not to stay quiet and accept their behaviour. Why should the house prices fall in this area due to the actions of antisocial tenants and fee hungry agents. Bridgfords have been aware of this for months and choose to look the other way whilst profiting from the full management fees.They avoid my calls and have suggested I call the police or the council .One woman suggested I close my window.Incidentally it was closed.The smell permeates through the walls or floors. My question is would you like to live in a house stinking of 12 hour cannabis sessions? How well would you sleep at night? Sam , James ..Did you really see good references?I doubt it. The tenants are in breach of contract and Bridgfords make financial gain from this property .Perhaps someone should remind them of the Misuse of Drugs Act 1971. What has to happen to this house or myself before this agency take action.Surely apart from their obligations to the owner ,the well being of local residents and their safety is paramount . The owner of the property has bought into the full management option.She won't be happy when she sees the state of her garden or the stench of cannabis after they move. I will certainly not be using this agency to market my property.NegativeResponsiveness, Quality, Professionalism, Value

Anne · 24 October 2021

★★★★★ 5/5

Google

Jane the branch manager runs a tight ship. She is always on top of everything and keeps you up to date and is on hand to support with advice, guidance and queries. During the sale of our property there was an issue due to the fact of the property having a septic tank and new legislation in place. Jane sorted everything out in order to ensure the sale progressed. Can’t rate her highly enough. Yes Bridgfords charge 1.5% and maybe you could get a deal for 1% elsewhere, however the old adage is you get what you pay for. The professionalism and customer service at Bridgfords is second to none and worth the money. I would highly recommend this estate agent if you are moving. You have seen the rest now choose the best. You won’t be disappointed.

Darren · 24 October 2021

★★★★★ 1/5

Trustpilot

made me complete 5 recaptchas to…

made me complete 5 recaptchas to unsubscribe from their spammy emails. this is a tactic to waste people's time so they give up and stay signed up to emails. why would I need to prove my identity to unsubscribe from emails? even a hacker would have better things to do

Nicholas · 13 August 2025

★★★★★ 5/5

Trustpilot

It's been great so far

So far, it's been a good experience. Within a day, a lot of the processes were done. Thank you Grace.

P · 7 January 2025

★★★★★ 1/5

Trustpilot

Just don't waste your time

If you want a company of people with minimal care for you and the process, who don't do what they tell you they are going to do, and then when you're trying to find out where things are up to, never answer the phone, Bridgfords are the one.

Jonathan · 2 September 2025

★★★★★ 1/5

Trustpilot

they need to start again with the staff…

they need to start again with the staff at Crewe branch , the most unhelpful uncommunicative bunch of people I have had the misfortune to try and sell my house through , no call backs no help the new manager is the rudest person going and they want me to pay them for this privilege , will see whether there complaints team are any better

Jeremy · 13 February 2025

★★★★★ 1/5

Trustpilot

Lack of communication, unethical and unprofessional Practices

I had a very disappointing experience with [Agency Name]. I initially booked a viewing for a flat that was on sale, only to find out the appointment was cancelled because the flat was sold, and they forgot to inform me.Giving them another chance, I booked a viewing for another property. However, they insisted that I use their mortgage advisor even though I already had one and an Agreement in Principle. When I refused to change my mortgage advisor, they immediately cancelled my viewing appointment. This kind of behaviour is unprofessional and unethical. I would not recommend this agency to anyone.

Barbara · 25 June 2024

★★★★★ 5/5

Google

Great experience with Bridgfords, Bamber bridge! Sam was very professional and attentive, went above and beyond to ensure everything was done smoothly. Cannot thank the team enough for support given!PositiveResponsiveness, Professionalism

Jayde · 24 October 2021

★★★★★ 1/5

Trustpilot

Atrocious Customer Service

Atrocious Customer Service. Have been chasing their Burnley branch for 6 weeks now and have emailed individuals there, as well as their general contact address and no one gives a damn.

Stephen · 29 January 2026

★★★★★ 5/5

Trustpilot

Rebecca Farnell was very excellent

Rebecca Farnell was very excellent, from the day of the viewing till the day it was concluded. she was friendly, kind, and her customer services skill was fantastic as well. i reckon you give her a raise. well done.

Idowu · 26 January 2024

★★★★★ 5/5

Trustpilot

Ashley - Great Sankey

Ashley, at the Sankey Branch, was brilliant! My offer was confirmed in August 21 and after many date changes I pulled out when the vendors wanted a 'provisional' completion of April 22! Through all that time Ashley kept me up to date and went above and beyond to try and get the sale to completion. She is a credit to Bridgfords

Susan · 13 January 2022

★★★★★ 5/5

Google

Dealt with my purchase and were extremely helpful and proactive at moving the whole chain and sale along.

Sam · 25 July 2025

★★★★★ 5/5

Trustpilot

Reliable and helpful

This is a great agency: they put us in touch with our new landlords and were very helpful every step of the way (special thanks to Ash!). They were always easy to reach, responsive and polite. When we arrived at the new place we had a lovely welcome pack waiting for us. Thanks for everything, Bridgfords!

Clara · 15 August 2022

★★★★★ 1/5

Trustpilot

Awful service and expensive fees. Landlords should use someone else.

Been with Bridgfords for a few months and cant really give positive feedback back on any part of their service. They are slow to respond, aggressive and generally useless. Their service centre is completely separate from the lettings team which results on breakdown in communication and poor service. They are great at selling their service to entice you in then run a mile once you are signed up.

Ped · 3 December 2024

★★★★★ 5/5

Google

Sam was very professional in all aspects of letting my property. He was always available to answer any of my questions. I could not have had a nicer person to deal with .PositiveResponsiveness, Professionalism

Wendy · 24 October 2020

★★★★★ 1/5

Trustpilot

Avoid at all cost

Avoid at all cost! Paid a holding deposit for a property under the assumption I have no CCJ’s (none showing on ClearScore) they have found a CCJ in my name that I knew nothing about yet refuse to give me my deposit back as I apparently gave false information! How can I give false information about something I didn’t know I had.

Leighann · 18 February 2025

★★★★★ 1/5

Trustpilot

Illegal

They will call you in and tell you to speak to their mortgage advisor who then tells you that he can get you the property if you sign up with them for £660+ non refundable, he will use their own solicitors too. My wife and I asked what about the other bidders and he said, the vendor won’t see those bids don’t worry. This is completely illegal and we walked away, he then said you are willing to walk away from this deal and get outbid. I said yes I would rather lose out on 20k than give you one penny. It’s kickbacks galore in that place and we know full well we will now not get that property. I would love to speak to the person selling the house but they have moved abroad and left these clowns in charge.

Richard · 12 May 2024

★★★★★ 2/5

Google

I rented a property via bridgfords . Whilst the staff are lovely , unfortunately I was met with constant problems within the property . Damp, leaks , etc. When things were reported it would take a while to have any response . I have lived in the property which wasn’t fit for rental , and due to the horrendous condition of the damp it’s ruined so many precious items I cannot get back. Landlord had stated after the move in that the property was damp and they had “dealt” with it. Clearly this wasn’t the case .NegativeResponsiveness, Quality

Kerry · 24 October 2020

★★★★★ 1/5

Google

I asked a few of the local estate agents how much they would charge to put my property on the market. I informed Bridgfords they were too expensive and I wouldn't be using them. Not only were they too expensive I found them too corporate and pushy. Since that day they have continued to phone and email me every few days, I have informed them that I decided to go with a local independent estate agent but they still continue to bombard me with constant pushy sales calls, boardering on harassment!

R · 24 October 2020

★★★★★ 5/5

Google

From start (viewing) to finish (signing) the staff were fantastic especially James - nothing was too much trouble. Sam was very polite and extremely helpful. I will recommend them any day, anytime.

O.IBIFURO · 24 October 2020

★★★★★ 1/5

Trustpilot

Terrible communication, valuations and organisation.

We sold our flat with Bridgfords Swinton and the experience with them was terrible from start to finish. They over-valued our property by £15,000, meaning that when our buyers applied for their mortgage they refused to give them their full amount, causing us to have to sell the property for £15,000 less as we didn’t have the time to put the property back in the market due to our chain. We had further issues with our buyers’ mortgage application causing a huge delay in the sale, and we actually ending up initially losing our forward purchase due to this. Throughout this whole nightmare Bridgfords were absolutely useless. We told them time and time again to call my partner instead of me, due to our professions, and they constantly ignored this and rang me. We had to deal with our buyers directly as Bridgfords had very little communication with either of us, and would actually ring us to ask for an update on our buyers situation! Causing us more stress and an extra party to deal with and update. Whenever we spoke with Bridgfords they had absolutely no idea what was going on and couldn’t keep track of any part of the sale. They were by far more of a hinderance than a help. They also didn’t conduct any showings of our flat themselves (as they had initially sold to us) and we had to do every showing as whenever we asked them they said they were busy. They charged us £2,200 for the pleasure of all of this.Overall, if we ever come to sell again we will be sure to steer clear of Bridgfords and would highly advise others do the same.

Alice · 29 February 2024

★★★★★ 5/5

Google

I honestly can’t speak high enough of Jane and the whole team at Bridgefords. They was there every step of the way with our house sale and the purchase of our new house. We really don’t think we would have got our dream house if it wasn’t for their help. Will L

William · 28 November 2023

★★★★★ 1/5

Trustpilot

Dont Waste Your Time

I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.

Zehran · 17 February 2024

★★★★★ 1/5

Trustpilot

Not a great experience

We went to Bridgfords because they got the best reviews on Google. OMG if they are the best, just imagine what the worst would be like. Gave us a very dodgy valuation 30% above what we eventually sold it for.

Honest · 8 September 2025