Every review we hold for the South Ribble office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWorse agency ever
Worse agency ever , irresponsible and worse communication ever. You can't get through phone or email and that was for several viewing I was trying to arrange so don't want to imagine how terrible they will be after renting a property.Avoid ,avoid
Tzensila · 18 August 2021
★★★★★ 4/5
TrustpilotFirst flat
I moved into my first flat with Bridgfords and the process was very easy - they've been responsive and helpful every step of the way, including during my tenancy, and the apartment was incredibly clean and tidy when I arrived.
James · 1 December 2021
★★★★★ 4/5
Googlebought a flat from Bridgfords, always helpful, purchase went through OK. Helpful staff.
Guy · 24 October 2020
Agent replied · 23 October 2024
Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
TrustpilotGeorgia helped with the application and…
Georgia helped with the application and viewings efficiently. She answered questions and Mason took our details promptly. No concerns.
Bec · 28 October 2023
★★★★★ 1/5
GoogleAbsolutely useless. Been waiting over a month just to have my oven fixed
Gemma · 25 October 2019
Agent replied · 23 October 2024
Good afternoon,
I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 1/5
TrustpilotSorry but there service is shocking ! Bamber bridge branch.
Sorry but there service is shocking. Bamber bridge branch !!! One minute you have a deal anfd the next minute you don't ????? i would give them half a star if i could.Don't bother wasting your time.overall poor !!!
Davecrazyass · 14 June 2021
★★★★★ 1/5
TrustpilotFrom start to finish at pudsey office…
From start to finish at pudsey office they got every stage of process wrong.l had to chase feedback from buyers and waited days sometimes for replys.on moving day i was chassed for keys and they were not helpfull at all never use again shocking service.
Martin · 25 June 2019
★★★★★ 1/5
TrustpilotVery hard to get a hold of them
Very hard to get a hold of them, doesn't seem like they know how to treat a client. Customer service is just terrible.
Ricardo · 2 May 2023
★★★★★ 1/5
TrustpilotAvoid at all costs
Never answered telephonesEmails not always answeredNever passing on messages when calls finally answeredGiving out wrong information about what to bring in
RB · 26 June 2023
★★★★★ 1/5
TrustpilotDreadful
Dreadful. Jesmond branch. Need to vet landlord as landlord pulled out 4.30pm day before moving date. The agent assured immediate refund which took 3 days. Inefficient, poor service, poor availability of anyone in the lettings department and, poor organisation. Save yourself heart ache and avoid bridgfords
Tracie · 6 July 2018
★★★★★ 1/5
TrustpilotNever choose them
Such an irresponsible furniture repair department they have.( Except mr simon )Too lazy and never chose them at any cost ,money grabbers .Agency fees ridiculous and the way they treat tenants while you contact them for any repairs or maintenance it’s really unacceptable they are negligent
Sandhya · 7 February 2018
★★★★★ 5/5
TrustpilotBrilliant Bridgfords
I had a fantastic experience with Bridgfords in Bamber Bridge from beginning to end. The whole team were friendly, experienced and enormously helpful and supportive through my process as a first time buyer. Thank you Bridgfords!
Matthew · 5 August 2021
★★★★★ 1/5
TrustpilotWorst customer service ever
Worst customer service ever. Issues are reported to them 2 months back and still no response. Agents stop taking calls or won't reply back to emails.I am just waiting for the agreement to get over. Won't ever go back to them. Lesson Learnt
Niharika · 19 August 2019
★★★★★ 1/5
TrustpilotWARNING
WARNING - DO NOT USENot responsive once you have moved into the property. Didn't fix multiple serious issues during the year. Billed us excessively during check out for problems they didn't fix. Everything you dont want in a letting company.
John · 4 August 2020
★★★★★ 5/5
GoogleGreat service by the team would recommend!
Paul · 24 October 2020
Agent replied · 23 October 2024
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
★★★★★ 1/5
TrustpilotThe worst agency I have worked with
The worst agency I have worked with. We waited 5 months for repairs, the water ran out, the window was broken and they did nothing for 8 months. Problem with deposit to get back. Now we going to court
Szymon · 23 July 2020
★★★★★ 5/5
TrustpilotThey were so willing to help
They were so willing to help, warm and very efficient. I have already recommended them to colleagues.
Vivienne · 15 July 2023
★★★★★ 5/5
TrustpilotLiam Bradshaw at bridgfords
Just to say that Liam at bridgfords helped me so much in aquirering my new flat (with me being a complete technophobe) he is a credit to his firm, thank you, Liam, Keith Laidler, North Shields
Keith · 8 March 2021
★★★★★ 5/5
TrustpilotWe recently bought a house through…
We recently bought a house through Bridgfords in Burnley. We could not have had a better experience, Melanie and Colin helped us so much, amazing service! If we ever decide to sell, we will definitely be back!
Karl · 19 October 2020
★★★★★ 1/5
TrustpilotHorrible service to Landlords.
Horrible service to Landlords.Misplaced the deposit received by the tenant after I asked on more than one occasions to pay directly to the Landlord. Delays in getting back in touch and taking responsibility for their mess. DO NOT USE PUDSEY BRIDGFORDS!!
Dimitris · 8 April 2019
★★★★★ 1/5
TrustpilotRude & awful company
Rude, sneaky, moneygrabbers and the managers you complain to are just as bad by making excuses for their rude awful staff so they are just as bad and can see why their staff are so bad. Would never use again EVER EVER EVER!!!!!!
Holly · 30 May 2017
★★★★★ 5/5
TrustpilotUsed Bridgfords to find and rent a…
Used Bridgfords to find and rent a property. Excellent service. Very efficient. Answered questions quickly and the communication was great. Very friendly staff. Easy company to deal with. Highly recommended.
Louise · 7 January 2022
★★★★★ 1/5
TrustpilotAppalling service for tenants
Appalling service for tenants, fixing a leaking bath can take months and it is still not fixed. Leaving notice enforced is not the one agreed in the contract. Julie (from Bridgfords) can ignore your emails.. be ready or run!
Maksims · 1 October 2019
★★★★★ 5/5
TrustpilotExcellent expirience from start to…
Excellent expirience from start to finish. Sold my house fast and more than covered my fees as they got over asking price. All the staff were great to deal with and I could not recommend them highly enough.
Velvet · 16 January 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.