Trusted Agent profile

Knight Frank Henley Sales reviews

4.9

★★★★★ Excellent

1,572 reviews across 2 platforms

20 Thameside, Henley-on-Thames, RG9 2LJ, South Oxfordshire RG9 2LJ

Knight Frank's South Oxfordshire office at 20 Thameside is rated 4.9 out of 5 across 1,572 reviews on two platforms, including 101 Google reviews rated 5.0. The 1,471 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

5.0 / 5

101

Reviews on Google

This office

Trustpilot logo

1,471

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the South Oxfordshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

Recommended!

Super efficient, friendly, and sourced 4 new rental offers for our flat in no time at all!

Tim · 5 February 2024

5/5

Google

I would rate KF very highly for their lettings service, both Charlotte and Phoebe have consistently gone out of their way to help our tenants in any way possible and beyond their call of duty. Always friendly and professional, KF go that bit further than other agents...and i have used a few.

Mark · 25 October 2017

5/5

Trustpilot

Excellent experience with Jason Chu

Excellent experience with Jason ChuHelpful team at Knightfrank. I’m a satisfied customer

Zahra · 4 March 2021

Agent replied · 22 October 2024

Dear Zahra, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely mine and I am very glad to hear that you are happy with my service. If I can be of any further help, please do not hesitate to contact me. Best wishes,Jason

5/5

Trustpilot

Great estate agents !

Mrs · 12 September 2024

5/5

Trustpilot

good end of tenancy deposit process…

good end of tenancy deposit process release

Emmanuel · 15 November 2021

Agent replied · 22 December 2024

Dear Emmanuel Thank you for the review; it was a pleasure assisting you. Best Wishes Isabella Maltman

5/5

Trustpilot

Excellent, efficient service provided by Ruby Goddard.

Excellent, efficient service provided by RubyGoddard. Highly recommend

K · 23 April 2021

Agent replied · 22 October 2024

Thank you for your feedback Kam, it’s a pleasure to work with you and we’re always happy to help!Kind regards, Ruby

5/5

Trustpilot

Prompt and professional service from…

Prompt and professional service from Brigette

Anon · 19 July 2021

Agent replied · 22 October 2024

Thank you for your kind review. Kind regardsBrigette

5/5

Google

We're moving to Henley this week, very much looking forward to life there. Matt Davies from Knight Frank played a key role for us, ably supported by Giselle Holman. We're grateful to both and heartily recommend them for their professionalism and proactivity.

Will · 25 October 2019

5/5

Trustpilot

Alastair Calotier - Ultimate client partnership

Alastair Calotier

Mrs · 16 September 2026

Agent replied · 22 September 2026

Thank you ever so much for the kind words, Jean. It is a pleasure to look after your property. It has been truly wonderful getting to know both yourself and Frank, and your kindness and trust in myself is greatly appreciated. Thank you for taking the time to leave such a lovely review. I am delighted to have been able to assist you and look forward to continuing our relationship for many years ahead. Best, Alastair

1/5

Trustpilot

Unsupportive

Rating only, no written review.

YANISLAV_DONCHEV · 9 September 2026

Agent replied · 22 September 2026

Dear Yanislav, We apologise that you have not felt supported by the team. Please do reach out to customerexperience@knightfrank.com and we can look into this for your further. Thank you. Knight Frank

5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️

Jane · 9 September 2026

Agent replied · 22 September 2026

Thank you for leaving a review Jane. Wishing you and your family all the best in your new home. Best wishes, Lucy and the Knight Frank Richmond Lettings team

5/5

Trustpilot

Excellent staff

Excellent staff, efficient, helpful and very professional.

Mohamed · 14 February 2020

Agent replied · 22 October 2024

Hi Mohamed It was a pleasure working with you, thank you for your lovely review.Kind regardsChanel

5/5

Trustpilot

Very helpful service provided by Jordan!

Rating only, no written review.

Gary · 3 September 2026

Agent replied · 22 September 2026

Hi Gary, Thank you for your kind words, I really appreciate it and glad to know my service met or exceeded your expectations. Please do reach out if you need anything. Kind regards, Jordan

5/5

Trustpilot

Very efficient indeed and responsive

Very efficient indeed and responsive. Thank you.

Alexander · 4 January 2024

5/5

Google

Matt and his excellent team did a great job in securing the sale of our house. They listened, gave good advIce, were responsive to our requests and were excellent at communicating. Can’t recommend them highly enough!

Claire · 25 October 2019

5/5

Google

The Knight Frank sales team in Henley have shown a tremendous level of commitment, knowledge and level of service to the sale of my property, and I wouldn’t hesitate to recommend them, or use them again.

Lizzie · 25 October 2018

5/5

Google

Knight Frank have been very helpful and supportive throughout a very difficult time. Matthew Mannall who handled our sale was great, always cheerful and encouraging. I would highly recommend them as an agent.

Veronica · 25 October 2017

5/5

Google

The house sale was dealt with promptly and professionally by the team who bring traditional values to the process. Their advice and guidance where appreciated throughout and we cannot recommend them highly enough.

James · 26 October 2014

5/5

Google

EXCELLENT in every way, professional, efficient, realistic, warm, friendly with a great result. Charlotte and Phoebe make an outstanding team at Henley on Thames,.

Clare · 25 October 2017

5/5

Google

Can't say enough about the quality of personal service and communication from the team at Knight Frank in Henley. Highly recommend on all counts.

Debrecq · 25 October 2016

5/5

Google

Excellent service. Polite, prompt, efficient and always professional.PositiveProfessionalism

Jonathan · 24 October 2021

5/5

Google

Have bought and Sold with KF, services has always been exemplary!!

Ben · 25 October 2019

1/5

Google

Offered on property did not receive a reply

Joby · 25 October 2019

5/5

Trustpilot

Louna Del Barrio is helpful!

Rating only, no written review.

Jingxuan · 20 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Knight Frank's Google reviews

Questions about Knight Frank Henley Sales

How many reviews does Knight Frank Henley Sales have?

Knight Frank's South Oxfordshire office has 1,572 reviews across two platforms: 101 on Google, 1,471 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Knight Frank Henley Sales's rating?

Knight Frank Henley Sales is rated 4.9 out of 5 across all 1,572 reviews, and 5.0 out of 5 on Google from 101 reviews, checked 9 October 2026.

Where is Knight Frank's South Oxfordshire office?

Knight Frank Henley Sales, 20 Thameside, Henley-on-Thames, RG9 2LJ, South Oxfordshire RG9 2LJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.