Every review we hold for the South Oxfordshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotIt's been great dealing with Vinnie…
It's been great dealing with Vinnie from Renewals. He is very responsive and handles negotiations well.
Mrs · 28 July 2024
Agent replied · 22 October 2024
Dear Mrs Lee,Thank you very much for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotA truly superb account manager in…
A truly superb account manager in Shantel Sikartanay, makes all the difference when I can be confident my properties are being well managed. 10/10!!
Mark · 27 February 2024
Agent replied · 22 October 2024
Hi Mark, Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need any assistance or have any further queries, please don't hesitate to reach out.Warm regards, Shantel
★★★★★ 5/5
GoogleWe found that Matt & his team had a patient, polite and friendly manner. They were calm and attentive, with a professional focus on those things that were important. Even on holiday they remained dedicated in acting promptly when momentum was essential.
Anthony · 10 October 2022
Agent replied · 23 October 2024
Dear Anthony & Dee,
A big thank you from the Knight Frank Henley team, we enjoyed working with you and wish you all the very best for the future.
Best wishes
Matt
★★★★★ 5/5
TrustpilotOverall, a very smooth experience
Great experience with Vinnie from Renewals, everything was quick and efficient and the communication was very clear!
Daniel · 9 July 2024
Agent replied · 22 October 2024
Dear Daniel,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotIt was a pleasure working with Sarah…
It was a pleasure working with Sarah Rynne! Sarah, from the Wapping office, was always diligent, fast to answer questions, and reassuring.
María · 3 April 2024
Agent replied · 22 October 2024
Hi Maria, thank you very much for your kind review! It has been an absolute pleasure working with you, and I wish you all the best in your new home. Sarah
★★★★★ 5/5
TrustpilotHighly recommend
They are proactive, efficient and effective- great management agent and services they provide (like finance management and maintenance). I highly recommend them to anyone wanting to let their properties
Eliza · 2 November 2023
Agent replied · 22 October 2024
Thank you for your kind words Eliza. It was a pleasure as always assisting you.
★★★★★ 5/5
TrustpilotI cannot recommend highly enough Jamie…
I cannot recommend highly enough Jamie at the Esher office. So very helpful and informative. He is an absolute pleasure to deal with and extremely knowledgeable.Thank you.
Anna · 12 December 2023
Agent replied · 22 October 2024
Many thanks Anna, I appreciate your kind words. It’s a pleasure to to be able to help you and your family.Kind Regards, Jamie
★★★★★ 5/5
TrustpilotGreat experience
KnightFrank were amazingly easy to work with and the sale of the house went through in 12 weeks . Highly recommended .
LINDA · 26 March 2024
Agent replied · 22 October 2024
Dear Linda, Thank you so much for your kind words, it was a pleasure working with you all and we wish you all the best for the future. Kind RegardsJason & the Knight Frank Henley team
★★★★★ 5/5
TrustpilotGreat experience
Great experience! Ollie Slot helped us to find exactly what we needed within our budget.
Iryna · 1 August 2024
Agent replied · 22 October 2024
Hello Iryna,Thank you so much for your kind review. It was a pleasure working with you to find a home for your family! I look forward to working with you in the future.Best wishes,Ollie
★★★★★ 5/5
TrustpilotGreat service
Have liaised with them for nearly 3 years, great service all throughout - responsive, helpful and efficient agents. Can only recommend!
Lim · 12 April 2024
Agent replied · 22 October 2024
Lim,Thank you for your kind words. We are pleased to have such a loyal customer. Thank you. Knight Frank
★★★★★ 5/5
TrustpilotBrigette from Renewals is quick and to the point
Renewed our tenancy recently, it was done within 2 days, with no hassle. Very professional and to the point.
Ivan · 16 May 2024
Agent replied · 22 October 2024
Dear IvanIt was my pleasure helping you and I'm happy we secured your renewal swiftly.Thank you for your feedback and I look forward to working with you again!Kind regardsBrigette
★★★★★ 5/5
TrustpilotProfessional Service
Professional Service - For the past 4 years they have found good professional tenants and been really good to work with. Would recommend.
Nicola · 21 February 2024
Agent replied · 22 October 2024
Thank you Nicola for your kind review. Knight Frank
★★★★★ 5/5
TrustpilotGreat service from Beth Tighe
I received a great customer service from Beth Tighe, great communication she is always looking at various and better property options, would highly recommend!
Zohra · 26 January 2024
Agent replied · 22 October 2024
Hi Zora, thank you for your review. It has been great working with you so for and I look forward to keep helping you find your perfect home. Best, Beth
★★★★★ 5/5
TrustpilotMy Japanese relationship manager was…
My Japanese relationship manager was very supportive and kind when I faced some issues after I moved.
岩下大輔 · 11 June 2024
Agent replied · 22 October 2024
Dear Mr Iwashita,Thank you very much for your kind review. We are always here to help if you need anything further.Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotDan from Renewals
Neat experience with Dan: kind, professional and highly efficient.
J.C · 22 October 2024
Agent replied · 22 December 2024
Thank you so much for taking the time to write a review, I hope the remainder of your tenancy is great! Dan
★★★★★ 5/5
Trustpilotkind and patient service
Thank you for the kind and patient service!
Alisa · 4 November 2024
Agent replied · 22 December 2024
Hi Alisa,Thank you so much for your kind words, it was a pleasure to help you. If I can be of any further assistance then please don’t hesitate to get in touch; it would be a delight to work alongside you again!Best,Lexi
★★★★★ 5/5
TrustpilotWould like to comment Vinnie from…
Would like to comment Vinnie from Renewals for his efficiency and diligence. Made my renewal experience a very pleasant one indeed.
Ace · 21 March 2024
Agent replied · 22 October 2024
Dear Ace,Thank you for the patience you showed through the process, it was much appreciated.Thanks again for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotExcellent Service.
As the landlord I am constantly kept informed of any changes or developments. I get excellent advice to help me make the right decisions and new ideas are implemented immediately. I am in safe hands and well looked after.
Gabriella · 22 November 2022
Agent replied · 22 October 2024
Dear Gabriella, Thank you for your lovely review. It was a pleasure assisting you with finding new tenants. Do not hesitate to call me if there is anything I can help with.Ollie
★★★★★ 4/5
TrustpilotEmma from Knight Frank did a great job…
Emma from Knight Frank did a great job of managing our flat in Poplar and dealing with challenging tenant issues.
David · 10 April 2024
Agent replied · 22 October 2024
Thank you for review David, I appreciate that the most recent tenancy was not the most smooth sailing but I wish your every success with the apartment in the future! Best wishes, Emma.
★★★★★ 5/5
TrustpilotEfficient and speedy completion of the…
Efficient and speedy completion of the renewal process with timely updates.
Stelios · 13 September 2024
Agent replied · 22 October 2024
Hi Stelios,Thank you for the review.It was a pleasure to assist you in the renewal of the tenancy.Kind regards,Vinnie
★★★★★ 5/5
GoogleI can not fault Matt throughout the process of selling our house. He went above and beyond chasing solicitors and always communicating with us. Thank you so much.
Caroline · 10 October 2023
Agent replied · 23 October 2024
Dear Caroline & Dan,
Its been a pleasure working with you and I’m really grateful for your input throughout the process. Good teamwork and persistence made the sale much more straightforward.
All the best Matt & the Knight Frank Henley team
★★★★★ 5/5
TrustpilotHad very nice experience with Vinnie…
Had very nice experience with Vinnie from Renewals. He's always been helpful, professional and responsive.
Mandy · 5 July 2024
Agent replied · 22 October 2024
Dear Mandy,It has been pleasure to assist you.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotExcellent service by Vinnie from…
Excellent service by Vinnie from renewals on my tenancy.
Baur · 7 October 2024
Agent replied · 22 October 2024
Dear Baur,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotFive stars for Emma Soanes
Five stars for Emma Soanes! She was always prompt to respond and keen to help, not to mention capable.
John · 15 April 2024
Agent replied · 22 October 2024
Thank you for your review John, I am glad that you found my service to be up to standard. It has been a pleasure to manage your tenancy and I wish you all the best for the future. Best wishes, Emma
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